Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 1 and 4 stars

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V
Virginie B.
Rating: 1 out of 5
following a purchase from 06/04/2025
Zip that broke without forcing
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J
jacques P.
Rating: 1 out of 5
following a purchase from 03/04/2025
I could not use the received slider and I returned it. No reaction from Clip.zip. A scam??
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Y
yvette L.
Rating: 4 out of 5
following a purchase from 31/03/2025
very good
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G
gilles N.
Rating: 4 out of 5
following a purchase from 28/03/2025
material received on time. easy and effective assembly. very good for 'saving' a zipper
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F
Fanny L.
Rating: 4 out of 5
following a purchase from 29/03/2025
Easy order to make thanks to the measurement indications, well delivered order, material conforms to my expectations.
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C
Carole P.
Rating: 4 out of 5
following a purchase from 20/03/2025
The references on the parts and those allowing to order should be made coherent or all possible equivalences should be indicated.
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M
Martine R.
Rating: 4 out of 5
following a purchase from 25/03/2025
The replacement of the cursor was done very easily. Only downside: the delivery time. The package was shipped on 26.03.25 and I received it on April 9. A bit long for me for a tracked letter. The removal of the old cursor was quite epic but that is not Clip-zip.com's fault.
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K
Karin I.
Rating: 1 out of 5
following a purchase from 24/03/2025
The zipper wouldn't open and broke immediately.
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B
BELMONT P.
Rating: 4 out of 5
following a purchase from 01/03/2025
Clear site
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E
Ekkehard K.
Rating: 1 out of 5
following a purchase from 17/03/2025
When I opened the zipper, the provided wedge broke into several pieces, even though I didn't force it. When I closed the zipper, it broke in two. This is such poor quality and absolutely miserable and I paid way too much money for this, it is simply of indescribable quality and I really feel cheated and deceived. I would not recommend these parts to anyone.
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O
Odile H.
Rating: 4 out of 5
following a purchase from 16/03/2025
fast delivery and good products
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M
Marion W.
Rating: 4 out of 5
following a purchase from 17/03/2025
I deducted a point because I fell out of the payment mode several times
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Nils F.
Rating: 1 out of 5
following a purchase from 14/03/2025
I requested a complaint and have not heard anything yet.
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F
Friedrich W.
Rating: 1 out of 5
following a purchase from 22/02/2025
Goods not received!!!!!!
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P
Pat M.
Rating: 4 out of 5
following a purchase from 24/01/2025
Fast delivery, but shipping costs are high compared to other commerce sites.
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G
Guido N.
Rating: 4 out of 5
following a purchase from 08/03/2025
The description seems to be translated with AI, some words are strange. The zipper works well, the waterproof zipper glides a bit harder than the original, but okay.
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X
Xavier T.
Rating: 1 out of 5
following a purchase from 08/03/2025
Unable to put the zip back in place
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L
Ludwig A.
Rating: 4 out of 5
following a purchase from 09/03/2025
I needed a few attempts, but then it worked! Thank you!
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J
jacky B.
Rating: 1 out of 5
following a purchase from 09/03/2025
The zip arrived quickly, very easy to install and broke on the 2nd use!!!!
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I
Isabelle M.
Rating: 4 out of 5
following a purchase from 20/02/2025
Nothing to report
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Jean-François M.
Rating: 4 out of 5
following a purchase from 20/02/2025
Very catchy site!
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C
Catherine S.
Rating: 4 out of 5
following a purchase from 05/03/2025
the site provides relevant explanations for choosing the sliders. The slider is not very easy to install (for a suitcase) and I'm not sure it will last over time. It's still a bit expensive for a slider.
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M
michel S.
Rating: 1 out of 5
following a purchase from 04/03/2025
Impossible to place the zip, I tried to tighten it and it broke
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PHILIPPE C.
Rating: 4 out of 5
following a purchase from 24/02/2025
very good, I recommend.
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H
Helene B.
Rating: 4 out of 5
following a purchase from 24/02/2025
Order received quickly, clear instructions. The downside: there was no box color that I would have liked: black or silver.
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Nathalie Z.
Rating: 1 out of 5
following a purchase from 11/02/2025
I placed an order in February. The website did not indicate that some items were out of stock. I paid the full amount despite this. I then only received a small part of my order and an email informing me that some items are out of stock... but this after ordering and payment! To this day, no further communication regarding the status of my order. I am very disappointed with this way of doing things. And I am being asked for my opinion on my order while it is still largely incomplete... I would like to be informed about the status of my order. I would like a refund. This practice is scandalous and deserves no more than one star...
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. Indeed, a stock-out message was sent to you, but it only lasted one day. The next day, your order, normally complete, was shipped to you. All products are contained in a single bag. If you did not receive a product, it is surely due to an oversight and not to a stock-out. Please feel free to contact us by email so we can resolve this situation. Best regards, The Clip&Zip team
S
Sylvain R.
Rating: 1 out of 5
following a purchase from 08/02/2025
Product too fragile and broken on the first use. Useless purchase
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. We are committed to the quality of our products to provide a positive experience for all our customers, so please do not hesitate to contact us by email to activate the after-sales service. Best regards, The clip-zip.com team
M
Michèle T.
Rating: 4 out of 5
following a purchase from 05/02/2025
Website easy to consult
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Sylvie M.
Rating: 4 out of 5
following a purchase from 20/02/2025
Simple navigation; appreciated tutorials; fast delivery.
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C
cluny E.
Rating: 4 out of 5
following a purchase from 05/02/2025
Ideal solution to save a garment with a zipper. Clear explanations to find the right model. Garment repaired in 2 minutes.
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G
Gérard C.
Rating: 4 out of 5
following a purchase from 19/02/2025
Apart from the difficulty in determining the right clip, everything was great.
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G
giacomo G.
Rating: 1 out of 5
following a purchase from 19/02/2025
Sticks, side opening too tight had to be slightly widened with a screwdriver
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W
Wolfgang K.
Rating: 4 out of 5
following a purchase from 15/02/2025
After an information piece, I ordered and am satisfied. The delivery went well.
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M
micheline L.
Rating: 4 out of 5
following a purchase from 17/02/2025
too bad this system does not exist for even finer closures!!!
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A
Alain T.
Rating: 4 out of 5
following a purchase from 14/02/2025
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F
F. V.
Rating: 4 out of 5
following a purchase from 29/01/2025
No problem
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JANNIQUE A.
Rating: 1 out of 5
following a purchase from 13/02/2025
Hello, to this day I have not received my order. Best regards
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E
Elisabeth D.
Rating: 4 out of 5
following a purchase from 25/01/2025
GOOD
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L
Ludovic L.
Rating: 1 out of 5
following a purchase from 07/01/2025
I received the famous slider, I installed it on the zipper and once raised towards the collar it opens wide, so it doesn't work. This slider cannot replace a new zipper. This is what I will do.
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C
Christian P.
Rating: 4 out of 5
following a purchase from 03/02/2025
Satisfied but expensive
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