English 
R
Rating: 4 out of 5
Fast delivery, easy to adapt system but size choice not obvious
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1 and 4 stars
Reset filtersH
Rating: 1 out of 5
Easy to install except it doesn't hold, have to start over to put it back
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M
Rating: 1 out of 5
Never again
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N
Rating: 4 out of 5
Hello, the delivery was fine. The product is not great, does not fit the anoraks, not big enough
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P
Rating: 4 out of 5
nothing to report
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S
Rating: 1 out of 5
impossible to install and the part broke!!
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Response from clip-zip.com
Hello, We apologize for this mishap. We invite you to contact us by email to initiate the after-sales service and receive a new model. Best regards, The Clip&Zip team.
D
Rating: 1 out of 5
Sorry it didn't work, even damaged my zipper
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Response from clip-zip.com
Hello, We apologize for not being able to satisfy you with our product. Could you please send us photos of your zipper and the measurements taken to choose your model by email? It is possible that you did not have the model suitable for your zipper. We would be happy to help you by email to find a solution. Best regards, The Clip&Zip team
C
Rating: 4 out of 5
The part was the right size.
Unfortunately, I couldn't install it
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Unfortunately, I couldn't install it
A
Rating: 4 out of 5
The repair worked perfectly,
however quite expensive.
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however quite expensive.
P
Rating: 4 out of 5
Good product but there is room for improvement on delivery
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Y
Rating: 4 out of 5
A bit unclear to find the right size and be sure of the color... But good quality product. Delivery times too long..
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E
Rating: 4 out of 5
good order tracking
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R
Rating: 1 out of 5
Unfortunately, it does not work. I can't explain why? It seems so simple, but it does not work.
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J
Rating: 4 out of 5
Received on time. A bit expensive but works better than the Chinese ones. Only problem, due to their design, they have the pulling system a bit backward and it is more difficult to slide on the zip. Especially on a bag where there are few grips. Thank you anyway because I would not have been able to repair the closure otherwise.
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S
Rating: 1 out of 5
Order never received. Customer service does not respond.
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S
Rating: 1 out of 5
The product they sell does not work
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C
Rating: 1 out of 5
the system does not work with a MONCLER parka zipper
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C
Rating: 4 out of 5
Fast delivery, easy exchange/credit due to order error.
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F
Rating: 4 out of 5
Good
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G
Rating: 1 out of 5
The slider broke after 2 weeks
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B
Rating: 4 out of 5
Only one order received with a 10-day delay.
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R
Rating: 1 out of 5
Hello, I did not receive the right model. Your measurement and description system is not good. Sorry.
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Response from clip-zip.com
Hello, We do not want your zipper to remain defective. That is why we invite you to send us photos of your zipper and measurements by email. We will then help you find the suitable model. We can then proceed with an exchange! Best regards, The Clip&Zip team.
A
Rating: 4 out of 5
Always so satisfied with the products.
Always new items.
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Always new items.
H
Rating: 4 out of 5
I had made two orders on the same day.
These orders arrived in a single package.
However, I paid for shipping twice.
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These orders arrived in a single package.
However, I paid for shipping twice.
Response from clip-zip.com
Hello, The shipping costs of the first order have now been refunded to you. Please feel free to report this kind of situation by email, so that we can find a solution. Best regards, The Clip&Zip team.
N
Rating: 4 out of 5
Very good: sent quickly and works well, only I need to search online how to open the clip-zip with the plastic tab (the tab was cracking).
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D
Rating: 1 out of 5
After following the choice guide, I ordered a clip that didn't work, I returned it in the same packaging by filling out the return form to make an exchange. A month later, the return has 'still not arrived' so no exchange or credit.
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Response from clip-zip.com
Hello, We must wait for your return to arrive to process it, so it depends on the carrier you chose. Once your return arrives with us, it is generally processed within two to three days following receipt. Your return is now received and processed. Best regards, The Clip&Zip team.
A
Rating: 1 out of 5
I have received nothing.
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M
Rating: 1 out of 5
This is the 2nd order I place, it is the 2nd time I do not receive the correct order. I ordered 5B and got 5C each time..... It's going to cost me more to return them....
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Response from clip-zip.com
Hello, The C that is in a circle at the back of the repair slider does not represent the model, but the copyright logo. To identify the type of slider, you need to look at what is written below the number. In your case, it should say 'plastic'. If not, contact us by email and we will send you the suitable model. Best regards, The Clip&Zip team.
J
Rating: 1 out of 5
This is my second order for the same zip. Still unsuitable. I returned the product.
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Response from clip-zip.com
Hello, We would be happy to help you find the model really suitable for your zipper. So do not hesitate to send us photos of your zipper by email! Best regards, The Clip&Zip team.
J
Rating: 4 out of 5
practical
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O
Rating: 4 out of 5
Pleasant and clear site
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P
Rating: 1 out of 5
Null the installation of the slider
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M
Rating: 1 out of 5
The order was never delivered.
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L
Rating: 4 out of 5
Item conforms to the description
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E
Rating: 4 out of 5
very good quality and easy to implement
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J
Rating: 1 out of 5
Inappropriate product like the one from my order on January 1st
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N
Rating: 4 out of 5
-
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J
Rating: 4 out of 5
Good
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E
Rating: 1 out of 5
Order not delivered since 11/12
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B
Rating: 4 out of 5
Fast shipping ok.
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