The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Order shipped quite quickly, and product conforms to what I ordered, my problem is that I ordered 3 different zips for my Billabong backpack, and none of them fit, yet the template indicated a 5C, anyway, a bit disappointed after spending almost 30 euros
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/10/2022
Very disappointed with the product, I could not repair my jeans, the slider does not work.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/10/2022
Order shipped but 5 days later still not there
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/10/2022
Zipper does not work
Impossible to engage it
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/10/2022
Fast delivery and in accordance with the order but the product is overpriced. 10 € (delivery included) for the replacement slider Zlideon for plastic teeth zipper (zipper) we must be dreaming!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/10/2022
The sliders fit in place without difficulty and work for now. The small downside is on the order: I ordered in black and was delivered in silver on the pretext that there was no more black. No commercial gesture or replacement proposed later. Too bad!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/09/2022
Impossible to unclip the slider.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/09/2022
Difficult to find the right model. Offer a small assortment based on the intended repair
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/08/2022
One of the two pieces arrived broken. The second one does not stay clipped. I called twice, no one answered. I sent an email asking for a photo of the garment, I sent it twice. I am still waiting for a response. Not serious
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/08/2022
I had difficulties choosing the slider. I wanted a slider with a pull tab on each side for a tent door. I couldn't find it.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/08/2022
I bought 4 different zip zlideon (8A, 8C, 5c and 10A) to repair a zipper, and none of them work. Despite a nice message I sent, no response...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/08/2022
The 10A slider wears out too quickly, although it is metal. I had to replace it. The plastic closure of the hood seems to be working correctly again.
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franz M.
Rating: 3 out of 5
following a purchase from 24/07/2022
does the job, but sells a mediocre product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/07/2022
No issues for now! Except for the product which seems mediocre
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/06/2022
The site is quite good, but I am disappointed because the zip broke on its first use. Way too fragile. Too bad.
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Response from clip-zip.com
Hello, this is not normal, can you send us an email to resolve this issue?
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/05/2022
Nothing to say about the order and delivery.
However, the product does not work. Maybe a size error on my part?
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Response from clip-zip.com
Hello, you can write to us at: [email protected] so that we can assist you?
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/05/2022
Order placed last Thursday, we took the delivery at 48h, I received a message on Saturday to inform me that the delivery would be there on Monday, today Tuesday May 31, a new message, delivery is scheduled for tomorrow Wednesday!!!! Why make us pay for a service that is not guaranteed!!!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/05/2022
Problem with complicated setup
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/04/2022
It seems simple as well as the three photos attached to the received zip... Cutting the slider with the cutting pliers is very difficult and popping a notch during the operation is, on the other hand, very easy (which happened to me). Summary: drop-off of my pants at the tailor to change the zipper: 18 Euros plus a ClipZip that became useless. The idea is excellent but the documentation is too brief to succeed in applying it.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/04/2022
Impossible to set up.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/04/2022
Not very easy to use
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/04/2022
The slider gets stuck when the pull tab is lifted
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/04/2022
Order received on 12/04/2022 but I was warned of the delays. Can you perhaps consider another means of delivery than the post? Or send it by express mail?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/04/2022
The product received seems of low quality and not very durable over time. It is the clasp of a large zipper that needs to be solid. Meh
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/03/2022
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/03/2022
seems a bit fragile
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/03/2022
Fast and compliant but the 2 packs arrived mixed up, which complicated the use.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/03/2022
Website without particularities, does the job.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/02/2022
Following some defects on the received products I sent an email to customer service, which remains unanswered two weeks later. The phone line is unavailable during opening hours (Wednesday, March 2 at 11:25 am).
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/02/2022
the clip does not close the zipper properly even though it is the right clip: !
9 € thrown in the trash! I do not recommend.
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Response from clip-zip.com
Hello,
Did you benefit from assistance from our customer service? Feel free to send us an email at [email protected]
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/02/2022
Shipping costs are too high
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/02/2022
it doesn't work
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/02/2022
Top delivery! But the zip does not work at all.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/02/2022
No video to show how to repair…
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2022
A lot of slowness for contacts for information via messenger
And no follow-up
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/02/2022
Not easy to find the right zip.
Ordered one that didn't fit, I returned it and I'm waiting for a new one.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/01/2022
Product received but the gap to put the guide with the fabric is very narrow, so it is impossible to slide the slider. So returned. Regarding an inquiry by email, it is difficult to get a response!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2022
Delivery times quite long
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/01/2022
a bit difficult to navigate the site especially for a single order and for the size.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/01/2022
Shipping time too long despite the extra cost requested for faster delivery
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