English 
A
Rating: 3 out of 5
the video is not explicit enough for the zip assembly
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 2 and 3 stars
Reset filtersA
Rating: 3 out of 5
The size of the slider is correct, however my zipper problem is not resolved. I have to push (accompany) the slider so that the teeth do not open when I close my bag.
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A
Rating: 2 out of 5
Very expensive and does not work with plastic zippers
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Response from clip-zip.com
Hello,
Our sleeve boxes work on all types of zippers: metal, plastic, nylon, and invisible. We install stops on plastic zippers almost every day, and it works without any problems.
Their price ranges from 2.90€ to 3.50€ which allows for very low-cost repairs.
Do not hesitate to send us a photo by email of your zipper, we can help you with the choice of the product or assist you with the installation ([email protected]).
Best regards
Our sleeve boxes work on all types of zippers: metal, plastic, nylon, and invisible. We install stops on plastic zippers almost every day, and it works without any problems.
Their price ranges from 2.90€ to 3.50€ which allows for very low-cost repairs.
Do not hesitate to send us a photo by email of your zipper, we can help you with the choice of the product or assist you with the installation ([email protected]).
Best regards
A
Rating: 3 out of 5
Quite good
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A
Rating: 3 out of 5
Good navigation on the site, good delivery, good service but the order did not meet satisfaction.
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A
Rating: 3 out of 5
I had to order 2 times because the first one was too small; and yet the measurement was correct; I didn't return it because the shipping costs would have been significant compared to the small value
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A
Rating: 3 out of 5
Too long wait
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Response from clip-zip.com
Hello,
We have sent you two emails to the address indicated on your customer account.
Indeed, you did not provide the delivery city and therefore we could not send the order.
Our first email was dated 09/12 and the second on 16/12.
We have not received any response to either the first or the second.
You can reply directly to one of our emails specifying the complete postal address, so we can ship your order.
Best regards
We have sent you two emails to the address indicated on your customer account.
Indeed, you did not provide the delivery city and therefore we could not send the order.
Our first email was dated 09/12 and the second on 16/12.
We have not received any response to either the first or the second.
You can reply directly to one of our emails specifying the complete postal address, so we can ship your order.
Best regards
A
Rating: 3 out of 5
A bit of trouble placing the order
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Response from clip-zip.com
Hello,
Can you tell us more?
For next time, if needed, don't hesitate to call us at 03.55.87.06.67.
We can guide you step by step for the order.
Best regards
Can you tell us more?
For next time, if needed, don't hesitate to call us at 03.55.87.06.67.
We can guide you step by step for the order.
Best regards
A
Rating: 3 out of 5
Order arrived very quickly
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A
Rating: 3 out of 5
My package was delivered very quickly.. nothing to say about the delivery. However, very disappointed with the product
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A
Rating: 2 out of 5
Actually, I ordered a 5B and received an 8B...
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Response from clip-zip.com
Hello, Have you contacted customer service to rectify this error?
A
Rating: 2 out of 5
well-made site, incomplete order (not rectified to this day)
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A
Rating: 3 out of 5
GOOD RAZ
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A
Rating: 3 out of 5
site: not very practical. delivery: correct.
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A
Rating: 3 out of 5
The indications for choosing the size do not allow receiving the adapted model. I measured the size of the zipper correctly and received a slider that is too small.
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Response from clip-zip.com
Hello, If you need help finding the right slider, you can send us photos of your zipper by email: [email protected] Best regards
A
Rating: 3 out of 5
Regarding the speed of shipping, it's impeccable. However, for the practical side of the small repair operation, I do not question the material, but I did not manage to change the casing which is bent and unusable on the jacket I wanted to repair the zipper. I think I should have pinched to fix the entire casing and not just one side (which is not specified in the video on your site). I think the mistake comes from there. So I ruined my purchase and my jacket is still not usable. :-(
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A
Rating: 3 out of 5
I did not take the right size as the selection sheet shows the zippers but not the sliders. If I had been able to compare my slider, I would not have made a mistake.
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A
Rating: 3 out of 5
Site quite easy
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A
Rating: 3 out of 5
too bad the product is of poor quality
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A
Rating: 3 out of 5
A bit expensive.
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A
Rating: 3 out of 5
No shipping problems.
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A
Rating: 3 out of 5
Average, the system to insert it on the zipper is good, but there is a big problem because when you pull it to close it, it opens and does not close the zipper. I have to hold it closed with my two fingers to be able to close it. Needs improvement! Good luck. Mélanie
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A
Rating: 2 out of 5
My credit card was hacked by a foreign company after my order with Clip-zip. According to the bank's studies, it is not Clip-zip directly but a company that hacked Clip-zip's data. Please strengthen your security.
The product was good and in good condition but it was the wrong format (my fault).
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The product was good and in good condition but it was the wrong format (my fault).
A
Rating: 3 out of 5
Impeccable
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A
Rating: 3 out of 5
not obvious at first glance to find the sizes
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A
Rating: 3 out of 5
Zip not perfectly adapted to the slider.
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A
Rating: 3 out of 5
My clip held at first but not for long. I am a bit disappointed.
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A
Rating: 3 out of 5
Not sturdy enough.
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A
Rating: 3 out of 5
clear site, fast service, but quality of the material to improve.
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A
Rating: 2 out of 5
The choice of 3 types of zippers is insufficient. I took a motorcycle jacket because it was for a motorcycle jacket and the product is not usable.
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Response from clip-zip.com
Hello,
You can proceed with an exchange, we can help you find the right product.
Feel free to send photos of your zipper by email to [email protected]
Also check if behind the original slider you have a number written, that would indicate the right size.
The indications we give are generalities but there are always exceptions.
Don't hesitate to send us photos.
Best regards.
You can proceed with an exchange, we can help you find the right product.
Feel free to send photos of your zipper by email to [email protected]
Also check if behind the original slider you have a number written, that would indicate the right size.
The indications we give are generalities but there are always exceptions.
Don't hesitate to send us photos.
Best regards.
A
Rating: 3 out of 5
The delivery was fast.
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A
Rating: 2 out of 5
Unhappy with the product.
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Response from clip-zip.com
Hello, can you give us more details about what is not suitable? It is possible to make an exchange if the size does not fit. Or to make a refund. Best regards
A
Rating: 2 out of 5
not enough explanations for changing the clips
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Response from clip-zip.com
Hello, Can you tell us the explanations you did not find? We have many articles on our site, as well as videos, but also the manual that is delivered with your order. Moreover, we specify several times on our site our availability to help you if needed. We are sorry for this comment, as we always do our best to help the customer choose the right product and use it. Do not hesitate to contact us or send us a photo of the item to be repaired. Have a nice day. Camille Clip&Zip
A
Rating: 3 out of 5
Too difficult to find the right size
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A
Rating: 2 out of 5
Bad
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Response from clip-zip.com
Hello,
You may have a reference that is not suitable for the size of your zipper?
Do not hesitate to contact us, you can exchange within 15 days.
You can also send us photos of your zipper by email, this will help us guide you to the right slider: [email protected]
Best regards
You may have a reference that is not suitable for the size of your zipper?
Do not hesitate to contact us, you can exchange within 15 days.
You can also send us photos of your zipper by email, this will help us guide you to the right slider: [email protected]
Best regards
A
Rating: 3 out of 5
Deadline respected but no email confirmation of purchase or tracking of the package. This is very annoying
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A
Rating: 3 out of 5
Meh, I lost money and time because I have to reorder another size 8C (I had taken 5C) Yet with the size chart (useful because scale 1/1) and with my caliper to measure the zipper of my broken suitcase ... I couldn't do it even with a lot of perseverance! IT IS NOT EASY AT ALL TO CHOOSE THE RIGHT TYPE WITH THE RIGHT SIZE OF ZIP!!!
so I hope the other zip size 8C will arrive quickly before I go on vacation!
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so I hope the other zip size 8C will arrive quickly before I go on vacation!
A
Rating: 2 out of 5
Really too expensive.
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A
Rating: 3 out of 5
Poorly designed template, error on the zip size
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A
Rating: 3 out of 5
Despite two purchases for a single zipper repair, I couldn't succeed..
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