English 
J
Rating: 3 out of 5
the video for setting up the slider does not show the essential moment well enough: the moment when we engage the slider on the closure
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 2 and 3 stars
Reset filtersE
Rating: 2 out of 5
After asking for advice by email and phone, I ordered sleeve and box number 5 for a slider indicated 7 and it is therefore too small
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A
Rating: 2 out of 5
I thought I had the complete zippers for a coat that has a double zipper. So unnecessary purchase.
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J
Rating: 2 out of 5
Impossible to open! So not installed. Too bad
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W
Rating: 2 out of 5
Not very durable
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S
Rating: 2 out of 5
Does not work and opens
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B
Rating: 3 out of 5
Terrible for customer service, I was supposed to be called back after leaving my phone with a person who was not competent, I am still waiting......
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F
Rating: 3 out of 5
Not all slider sizes are clearly presented, making the choice difficult. My last order was a fiasco, I had to return the sliders.
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G
Rating: 2 out of 5
The clip is not tight enough.
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D
Rating: 2 out of 5
Although I followed the instructions given to determine the size of the item I was looking for, I ended up with a model that was too small. I am reluctant to place another order for fear of finding myself in this type of situation again. Too bad......
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P
Rating: 3 out of 5
The product I bought did not fit. I would need a size 7 that you do not have. Otherwise, nothing to say. Thank you.
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G
Rating: 3 out of 5
I couldn't complete the repair.
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T
Rating: 3 out of 5
slider not suitable for fairly wide teeth although the size corresponds. The joint of the two jaws with a rivet? needs to be reviewed. The slider once opened closes poorly and the plastic tool is insufficient to open the slider, easier with a flat screwdriver.
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S
Rating: 3 out of 5
It's not bad
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B
Rating: 2 out of 5
The zip clip is well referenced 5 after its installation and locking, the zipper opens about in the middle. I will proceed to the complete replacement of this one.
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M
Rating: 2 out of 5
The size is too big. I will return it.
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M
Rating: 2 out of 5
I think I didn't choose the right clip for the right zip. I couldn't really define it
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C
Rating: 2 out of 5
The stop sleeve broke when I tried to put it on. Raw material not solid. Indeed, you forget to specify that you also need to look at the thickness of the fabric that makes up the zipper and not just the dimensions of the teeth. I never managed to thread the fabric into the stop sleeve because it was too tight and yet I had measured the teeth of my zip well
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience with us. We are sorry to hear that the stop sleeve did not meet your expectations and that you encountered difficulties during its use. Your feedback is valuable and will help us improve our usage advice. Please feel free to contact us if you have any questions or need additional assistance. Best regards. The clip-zip team
T
Rating: 3 out of 5
package not received to this day!!!
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Response from clip-zip.com
Hello, We are sorry to hear that you have not yet received your package. Your satisfaction is our priority and we completely understand your frustration. Please feel free to contact us directly so we can help you resolve this issue, it is true that during the Christmas period delivery problems are more likely. Best regards, The clip-zip team
A
Rating: 3 out of 5
I would like to give my opinion. And to do so, I would have liked to receive on time the two sliders I had ordered before leaving for my trip... the order was a bit delayed in being sent. It arrived while we were already gone.
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S
Rating: 3 out of 5
Ideal for repairs but I have a large tooth zipper on a motorcycle jacket, it's difficult to grab the slider tab, too thin and there's also a piece that 'pricks' the finger.
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T
Rating: 2 out of 5
It worked for two days and then the closure loosened. It ended up at the cobbler!
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable and helps us improve the quality of our items. Please feel free to contact us directly if you would like to discuss your situation. Best regards. The clip-zip team
F
Rating: 3 out of 5
This replacement slider is easy to mount however the pull tab is not very ergonomic, small and stiff it tends to unclip the product as soon as you handle it. Result: a zipper that seems repaired but works poorly and will not last, too bad.
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J
Rating: 3 out of 5
satisfaction with the site, but the main thing is that it unfortunately does not work
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A
Rating: 3 out of 5
It's very difficult to find the dimensions on the first try... so we end up making extra orders, which is good for your business! But not for the customer.... thank you
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P
Rating: 3 out of 5
Fast delivery, rather high price, and very average functioning, not impossible but very delicate.
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U
Rating: 2 out of 5
Delivery top, but slider did not fit and was returned. Credit has not yet been issued.
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M
Rating: 2 out of 5
1st defective item received.
After-sales service difficult to reach. Person not at all friendly on the phone.
Replacement item sent very late.
Tutorial could be improved (does not indicate at all that a click should be heard when opening the piece and that one must insist while holding the item very firmly with the plastic wedge).
The 2nd finally received works very well. Only positive point of this long experience.
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After-sales service difficult to reach. Person not at all friendly on the phone.
Replacement item sent very late.
Tutorial could be improved (does not indicate at all that a click should be heard when opening the piece and that one must insist while holding the item very firmly with the plastic wedge).
The 2nd finally received works very well. Only positive point of this long experience.
L
Rating: 3 out of 5
Due to unavailability, I was sent a product that does not meet my needs so I am not satisfied, I am still waiting for someone to contact me about the availability of the product
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We understand that this stock issue poses a problem for a good part of our clientele. We can announce a return of these products normally by the end of November. Best regards. The clip-zip team
P
Rating: 2 out of 5
Fast delivery. Nothing to complain about on that side;
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Response from clip-zip.com
Hello, Thank you for taking the time to share your opinion. We are delighted that you appreciated the speed of delivery. If you encounter a problem with our products, please feel free to contact us by email to find a solution. Best regards. The clip-zip team
C
Rating: 3 out of 5
Navigation needs to be reviewed, late delivery and does not work for a zip of a down jacket, size 5 or 8, neither fits
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to hear that the navigation on our site and the size of our zips did not meet your expectations. Your feedback is valuable and will help us improve our service. Please feel free to contact us directly for any further assistance. Best regards. The clip-zip team
C
Rating: 3 out of 5
Shipping was perfect, but the clip did not work for me, it twisted and broke during installation :/ Maybe I didn't do it right.
Happy to have tried it though :)
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Happy to have tried it though :)
Response from clip-zip.com
Hello, Thank you for your feedback. We are sorry to hear that the clip did not work as expected. Please feel free to contact us if you would like to discuss with customer service. Your satisfaction is important to us. Best regards. The clip-zip team
C
Rating: 2 out of 5
I ordered a slider for repairing a nylon spiral zipper size 5 C and I received a size 5 slider (just that) too small. According to the template chart downloaded from your site, it seems to me that the slider sent (no. 5) is for metal or plastic zippers. I requested an exchange which is taking a long time to arrive........Otherwise, despite this incident, the delivery went well.
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I
Rating: 3 out of 5
Good but difficult to reach them by phone
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B
Rating: 3 out of 5
delivery times too long (more than a week)
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A
Rating: 2 out of 5
Perhaps I had bad luck but two times I ordered a zipper according to the measurements but both times it didn't work.
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V
Rating: 3 out of 5
I can't repair the zipper with the zip. I called and sent a photo, but no news!! I'm stuck!! What to do???
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G
Rating: 3 out of 5
Hello, I would have liked to give 5 stars, unfortunately the plastic lever broke on the first attempt. This made me understand that the slider exchange can be done with a simple screwdriver suitable for opening the ordered slider and separating the jaws of the old one to release it. So 5 stars for the next order.;=)
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A
Rating: 3 out of 5
I notice that not all the products offered are available but you need to make a return to be informed.
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H
Rating: 3 out of 5
I think I made a purchase mistake, I wanted a product for a bag zipper but this product is not suitable, I think it only fits clothing zippers
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Response from clip-zip.com
Hello, Thank you for taking the time to share your opinion. We understand that the product did not meet your problem, please feel free to contact us to discuss your experience further, we will be happy to help you. Best regards. The clip-zip.com team