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Rating: 3 out of 5
Fast shipping but when it comes to making a return (previous order) the delay is very long.
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 2 and 3 stars
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Rating: 2 out of 5
Received one pack instead of the two paid. Complaint made with invoice support several days ago. No response!...
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Response from clip-zip.com
Please excuse us for this error in delivery, it may be due to an oversight or a stock shortage in which case the product will be delivered to you late. We are directly contacting customer service to resolve this error as soon as possible. Thank you for your purchase.
A
Rating: 3 out of 5
Good but I ordered several pairs and it's never the right one so I'm giving up
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Rating: 3 out of 5
the measurement requests are not clear enough
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Rating: 2 out of 5
The site, the delivery, and the exchange of the slider are all perfect, except that the slider did not repair my broken zipper!
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Response from clip-zip.com
Have you thought about contacting our customer service in case the problem comes from the Zlideon slider? Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-aide
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Rating: 3 out of 5
Not very practical to find the right size even with the flyer witnesses. I had to order twice. Otherwise, the slider seems to be of good quality, to see after use.
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A
Rating: 3 out of 5
Unfortunately, very disappointed because the system did not work.
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A
Rating: 3 out of 5
EFFECTIVE
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A
Rating: 3 out of 5
Disappointed by the quality of some zippers that are too rigid and not adaptable enough. It's also not easy to find the right dimensions...
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Response from clip-zip.com
Thank you for your comment, we are actually working on it hoping to make the selection of your slider easier. In the meantime, thanks to the reference chart and our guide, it can help you: https://www.boutique-zlideon.fr/content/7-comment-choisir-le-bon-curseur-pour-ma-fermeture-a-glissieres-defectueuse-
A
Rating: 3 out of 5
Very difficult to select a clasp, finding the right size is a very difficult journey. You will need to find a solution to define a precise measurement, more easily.
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Response from clip-zip.com
Thank you for your comment, we are actually working on it hoping to make the selection of your slider easier. In the meantime, thanks to the reference card and our guide, it can help you well: https://www.boutique-zlideon.fr/content/7-comment-choisir-le-bon-curseur-pour-ma-fermeture-a-glissieres-defectueuse-
A
Rating: 2 out of 5
The site works properly. But the product works once every two times ...
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider? It should be noted that if your zipper is completely damaged, it is obvious that the Zlideon slider will be of no use.
A
Rating: 3 out of 5
Very likely a good product with good supplier-customer communication
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Rating: 3 out of 5
I sent back the zip 3B-2 ten days ago because despite the measurement taken on your pattern it seems I need the 5B-2, and so far I haven't received a response.
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Rating: 3 out of 5
The products work but I had a lot of trouble contacting customer service due to a delivery error. I would recommend sliders as there is no comparison in terms of working with a complete zipper change.
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Rating: 3 out of 5
The purchase and shipping were fine but the product received is unusable
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Rating: 3 out of 5
the site is good, but unfortunately my coat still doesn't close!
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Rating: 3 out of 5
I asked for advice for my first order and I was not indicated the right slider. So I had to reorder another one with doubled fees while the envelope showed €1.50 and I paid €3.90 in shipping costs. Not very correct. Otherwise, the second slider was the right one and there was nothing to complain about.
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A
Rating: 3 out of 5
I ordered a slider that turned out to be too small. Maybe improve the way to choose the right size of the slider. Also, I didn't find the return procedures on the site, but maybe I searched poorly.
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Rating: 3 out of 5
Fast shipping but in simple letter
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Rating: 2 out of 5
The advice given for choosing the product turns out to be irrelevant, leading the customer to bitter disappointments.
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Response from clip-zip.com
Do not hesitate to consult our help page which offers you 3 solutions to find the right slider for your zipper:
https://www.boutique-zlideon.fr/content/7-comment-choisir-le-bon-curseur-pour-ma-fermeture-a-glissieres-defectueuse-
https://www.boutique-zlideon.fr/content/7-comment-choisir-le-bon-curseur-pour-ma-fermeture-a-glissieres-defectueuse-
A
Rating: 3 out of 5
A bit disappointed because I couldn't repair the zipper of my ankle boot
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Rating: 2 out of 5
the product sold worked for a day
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider? It should be noted that if your zipper is completely damaged, it is obvious that the Zlideon slider will be of no use.
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Rating: 3 out of 5
I have nothing to say about the site, the product corresponds to the given description but I could not repair the zip, it seems too big, yet a smaller size in invisible, develop your range or offer a better fit. Delivery was on time as announced, for my part I ordered a new zipper and will call a seamstress.
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Rating: 3 out of 5
The slider did not fit because the zipper is too thick. I ordered another slider hoping it would fit. As for the shipping costs for this slightly larger slider, they more than doubled! 1.90€ for the first and 3.50€ for the second!! That's too expensive!
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Response from clip-zip.com
Thank you for your purchases. Have you thought about contacting our customer service ([email protected]) in case you doubt the right slider?
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Rating: 2 out of 5
Due to a misestimation on my part, the model I ordered did not match. I sent an email to ask how to exchange it, but I never received a response. This is very regrettable as I left for a trip on December 31 for a duration of 2 months without being able to repair the zipper of my bag. 10.95 euros spent for NOTHING.
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Response from clip-zip.com
Please excuse us for this abnormal delay in responding to your request. I am forwarding your message to customer service.
A
Rating: 2 out of 5
I ordered brass color but received black. And the size is too small. Difficulty in taking measurements. After reading various blogs, the products are unconvincing.
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Response from clip-zip.com
We are sorry for this bad shopping experience. Have you thought about contacting our customer service due to the delivery error?
A
Rating: 3 out of 5
After following the method to choose the slider to the letter, it doesn't work! So, it's annoying.
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider? Please note that if your zipper is completely damaged, it is obvious that the Zlideon slider will be of no use.
A
Rating: 2 out of 5
I paid send letter MAX I received my package in green letter and the cursor did not match the one ordered
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Response from clip-zip.com
We apologize for this delivery mode error, we offer you free shipping for your next order. Do not hesitate to contact our customer service to find the right cursor.
A
Rating: 3 out of 5
Site OK but the zips don't work in small sizes and in invisible ones.
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Rating: 2 out of 5
the product sold is not suitable
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider? It should be noted that if your zipper is completely damaged, it is obvious that the Zlideon slider will be of no use.
A
Rating: 2 out of 5
At first, a very good idea. But then, I couldn't get it on! Was it the right model, I don't know because it's hard to get an idea to order the right model.
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Response from clip-zip.com
Check our page for more explanation: https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
A
Rating: 2 out of 5
Nothing to say about the delivery and the sales service, however I couldn't install the zip.
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A
Rating: 3 out of 5
not for this last order but for a previous order the slider no longer holds closed....
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A
Rating: 3 out of 5
good site but bad products
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Rating: 3 out of 5
Difficult to know exactly what product we need. I hadn't received my products, I called the company which immediately resent my order.
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Rating: 3 out of 5
timely delivery but unsatisfactory product
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Rating: 3 out of 5
a more complete description of the products (the size of the loop) would be good.
Indeed, the slider was intended for a motorcycle jacket and the loop was far too small.
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Indeed, the slider was intended for a motorcycle jacket and the loop was far too small.
A
Rating: 2 out of 5
not suitable for the closure
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A
Rating: 2 out of 5
The zips do not withstand their installation
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Rating: 2 out of 5
confusing. Does not allow finding the item that meets the need.
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