Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews

Summary of reviews

The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.

Reviews 2 and 3 stars

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V
Véronique C.
Rating: 3 out of 5
following a purchase from 13/09/2025
I can't repair the zipper with the zip. I called and sent a photo, but no news!! I'm stuck!! What to do???
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Gilles G.
Rating: 3 out of 5
following a purchase from 22/09/2025
Hello, I would have liked to give 5 stars, unfortunately the plastic lever broke on the first attempt. This made me understand that the slider exchange can be done with a simple screwdriver suitable for opening the ordered slider and separating the jaws of the old one to release it. So 5 stars for the next order.;=)
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Anne Marie F.
Rating: 3 out of 5
following a purchase from 28/08/2025
I notice that not all the products offered are available but you need to make a return to be informed.
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Herve B.
Rating: 3 out of 5
following a purchase from 22/08/2025
I think I made a purchase mistake, I wanted a product for a bag zipper but this product is not suitable, I think it only fits clothing zippers
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Response from clip-zip.com
Hello, Thank you for taking the time to share your opinion. We understand that the product did not meet your problem, please feel free to contact us to discuss your experience further, we will be happy to help you. Best regards. The clip-zip.com team
V
Valérie M.
Rating: 2 out of 5
following a purchase from 23/08/2025
Quite dissatisfied with the purchased slider. Installation ok, closure ok, but opening is a disaster it doesn't slide (maybe I installed it wrong). But that tip that digs into the finger is unbearable.
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to hear that you are having difficulties with the slider. The tip present is designed to block the slider so that it does not go down. The sliding should not be so difficult. It may be that the slider model is not quite suitable for your closure, or that the closure is worn out. In this second case, you can rub a solid soap on it. Please feel free to contact us by email if you need help with the repair. Best regards. The clip-zip.com team
H
Helyos G.
Rating: 3 out of 5
following a purchase from 24/07/2025
Stop spamming me with emails for nothing
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Response from clip-zip.com
Hello, It is always possible to unsubscribe from the mailing list by clicking on the link « Unsubscribe » located at the bottom of the message. Best regards. The clip-zip.com team
L
Lionel A.
Rating: 3 out of 5
following a purchase from 05/08/2025
I found this system very good to avoid changing the zipper. The installed clip does not hold, as soon as there is tension on the closure the clip opens and no longer holds. On a jacket it's perfect but on the closure of pants it's not good. Too bad.
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Cecile A.
Rating: 3 out of 5
following a purchase from 10/07/2025
Unfortunately, one of the two zips received did not last 24 hours, I reported it to customer service but I am still waiting for a response from them...
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Felix Johan G.
Rating: 3 out of 5
following a purchase from 06/07/2025
On this site, I didn't know for a long time whether I would receive the goods or pick them up in Weissenburg.
On this website, I wasn't clear for a long time whether I would receive the goods by mail or have to pick them up in Weissenburg.
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Philippe G.
Rating: 3 out of 5
following a purchase from 22/07/2025
Unfortunately, I made a mistake in the reference of the slider, I needed an 8B and I see that it is not available, disappointed
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Michel M.
Rating: 3 out of 5
following a purchase from 10/07/2025
Hello, the site itself, the simplicity of the order and the delivery of the product are exceptional and without surprises. However, I couldn't manage to mount the zipper to repair my closure (I ordered 2 pieces just in case). The size seems good (there isn't a more suitable one) and the explanations and videos are sufficiently explanatory (except perhaps the 'power' of the cutting pliers to be used to remove the old zipper). However, it's impossible to fully close either of the zippers purchased. Fingers, pliers, nothing works. To date, the repair is not effective. Too bad, the idea was appealing.
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Jan S.
Rating: 3 out of 5
following a purchase from 16/06/2025
The clip-zip I received did not fit to the zipper.
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Didier G.
Rating: 2 out of 5
following a purchase from 26/05/2025
What I received does not correspond to what I thought I had ordered. In the remarks, I specified an address where I wanted the package to be delivered and this was not taken into account.
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to learn that your order did not meet your expectations. Please feel free to contact us by email if you wish to exchange or for anything else. Regarding the address, it should normally be entered directly in the 'Delivery Address' section. We sincerely apologize for this issue encountered. Best regards, The Clip-Zip team
B
Bernard D.
Rating: 2 out of 5
following a purchase from 21/05/2025
The material does not work with the closure. However, I checked the size and nature of the notches three times. Originally, it is a Norwegian garment.
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. Please feel free to contact us by email for additional advice when faced with such a problem. Best regards, The clip-zip.com team
B
Bernhard H.
Rating: 3 out of 5
following a purchase from 21/04/2025
See below
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Roland I.
Rating: 2 out of 5
following a purchase from 04/05/2025
Did not fit.
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Vise D.
Rating: 2 out of 5
following a purchase from 13/05/2025
No luxury delivery but the product doesn't work.
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Christophe G.
Rating: 2 out of 5
following a purchase from 10/05/2025
Disappointed with the quality of the item, the clip no longer tightens the zipper enough after a few uses and the whole thing no longer closes.
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Jean Pierre A.
Rating: 3 out of 5
following a purchase from 11/05/2025
I couldn't use the zipper blocker because the bottom of my jacket was torn;
A purchase for nothing!
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Sylvia C.
Rating: 2 out of 5
following a purchase from 01/05/2025
I bought the clip to repair the zipper of a dog bike trailer. It worked at first, but after a week of use, the zipper is broken again and the clip no longer holds.
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Response from clip-zip.com
Hello, Thank you for sharing your experience with our clip. We are sorry to learn that its use did not meet your expectations and that the zipper of your trailer encountered problems. Contact us by email and we will make sure to find a solution to this encountered problem. Best regards, The Clip-Zip team
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Xavier B.
Rating: 2 out of 5
following a purchase from 20/04/2025
Good system but impossible to define the reference ... two orders for nothing
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Christian L.
Rating: 3 out of 5
following a purchase from 03/04/2025
It is recommended to check that the set (case / sleeve) is compatible before shipping.
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Katia P.
Rating: 2 out of 5
following a purchase from 23/03/2025
The principle of the clip is great but there is a point on the clip that hurts children when they handle the zipper cart. That's why I only give two stars. The clip hurts a child.
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Pasc N.
Rating: 2 out of 5
following a purchase from 09/04/2025
Despite multiple attempts to repair the zipper of my sea kayak, nothing works the clip does not clip, in short repeated orders (thanks anyway for the refunds) and no result.
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Jef C.
Rating: 2 out of 5
following a purchase from 08/04/2025
the two received sliders do not hold on the zipper, they open so no interest!
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Gilles L.
Rating: 3 out of 5
following a purchase from 03/04/2025
none of the 2 ZIPs ordered could satisfy the size of the zipper of my motorcycle jacket.
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Judith W.
Rating: 3 out of 5
following a purchase from 02/04/2025
The order and delivery were quick and trouble-free but unfortunately the ordered zipper does not work even though the size fits. The teeth do not interlock. No recommendation.
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Patrick B.
Rating: 3 out of 5
following a purchase from 30/03/2025
Kit delivered quickly, unfortunately repair impossible because the casing did not fit well at the bottom of the zipper which prevented inserting the slider from the other part.
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Patrice W.
Rating: 3 out of 5
following a purchase from 13/03/2025
I did not browse the site, I knew what I was looking for. So I cannot evaluate the site.
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Carl C.
Rating: 2 out of 5
following a purchase from 17/03/2025
Hello, a bit disappointed! The zip received did not match. Without gravity, I made a return. Instead of a refund, I would have liked to receive the correct zip in exchange. Because of this, my backpack remains unusable... I remain reachable, thank you.
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Lucie O.
Rating: 2 out of 5
following a purchase from 25/03/2025
The clip does not hold on the zipper. It does not catch the stitches completely so it comes out every time
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Eric A.
Rating: 2 out of 5
following a purchase from 06/03/2025
The site is good but…
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Gaetan M.
Rating: 2 out of 5
following a purchase from 18/03/2025
Very disappointed, despite having followed the models to find the right format, it does not fit at all. No very clear instructions for assembly. In short, I do not recommend at all
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Linda L.
Rating: 3 out of 5
following a purchase from 10/03/2025
I asked for advice for the purchase of my slider and in the end it was not the right one. I cannot return it, it is at my expense and with no guarantee of getting a refund because I tried it so it shows that it has been used. A bit disappointed, I lost money
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Christèle B.
Rating: 2 out of 5
following a purchase from 07/03/2025
I ordered zips for a motorcycle jacket, they were smaller than those of the coat. I didn't use them, useless purchase
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Christophe C.
Rating: 2 out of 5
following a purchase from 17/02/2025
Hello, still waiting for the refund of my last purchase ...
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Jeanne De Chantal P.
Rating: 3 out of 5
following a purchase from 02/03/2025
I give a rating of 3 stars not because of the product but because of the delivery time of my last order which was 15 days! My first order was delivered in 2 days and the clips allowed me to repair a zipper without having to change it. I would give the product itself a rating of 5 stars but as I said, the delivery time is way too long when the repair work is urgently waiting.
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Pascale V.
Rating: 3 out of 5
following a purchase from 09/02/2025
Website lacking precision on size choices.
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Response from clip-zip.com
Hello, Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties with size choices on our site, please know that you can always contact us by email if you have any doubts about the necessary size. Your feedback is valuable and we are constantly working to improve the clarity of our information. Best regards, The Clip-Zip.com team
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Audrey P.
Rating: 2 out of 5
following a purchase from 29/01/2025
Hello, I am not satisfied. To date, I have only received the fasteners, I have never received the resins ordered.
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We apologize for this delivery problem encountered. We will contact you by email to find a solution. Best regards, The Clip-Zip team
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Philippe L.
Rating: 2 out of 5
following a purchase from 15/02/2025
Does not work with a backpack zipper
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