The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
The shipment of the order is careful and fast.
We had to return the order because it was not suitable.
The package has been pending for several weeks on the postal tracking, I wanted to contact Clip&Zip by phone and got no response.
I contacted by email and got no response.
Following a bad comment on their Facebook page, I received a response saying that my email was in the spam and had not been seen.
A week later, the refund is made and my package is still pending delivery according to the postal tracking.
I will not complain but it seems quite suspicious to me.
Transparency and process to review.
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t H.
Rating: 3 out of 5
following a purchase from 11/09/2024
Very good operation for orders, easy delivery. But unfortunately the product does not meet my expectations.
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t H.
Rating: 3 out of 5
following a purchase from 11/09/2024
Very good operation for orders, easy delivery. But unfortunately the product does not meet my expectations.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/08/2024
Having trouble closing the zipper flat
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/08/2024
Having trouble closing the zipper flat
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/07/2024
Not suitable, yet I chose size XS for a metal zipper, but it is still too big for the pants, and no time to return the received product.
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Response from clip-zip.com
Hello, You can return the product for exchange, we will take it into account. Best regards,
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/07/2024
Not suitable, yet I chose size XS for a metal zipper, but it is still too big for the pants, and no time to return the received product.
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Response from clip-zip.com
Hello, You can return the product for exchange, we will take it into account. Best regards,
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/08/2024
A bit expensive with shipping costs.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/08/2024
A bit expensive with shipping costs.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/08/2024
The order went well - I understood which sliders to order for my double bass cover (size 10) and they arrived on time. The installation was relatively simple, however the slider does not apply enough pressure on the closure which consequently opens behind the slider (unless you manipulate it by applying additional pressure on the back part at a 45-degree angle). It's not ideal. At least it works better than a broken slider but not as well as the original - I also find it quite expensive...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/08/2024
The order went well - I understood which sliders to order for my double bass cover (size 10) and they arrived on time. The installation was relatively simple, however the slider does not apply enough pressure on the closure which consequently opens behind the slider (unless you manipulate it by applying additional pressure on the back part at a 45-degree angle). It's not ideal. At least it works better than a broken slider but not as well as the original - I also find it quite expensive...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/08/2024
As the exchange is not possible - absence of the part of the right size - I am still waiting for the return refund.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/08/2024
As the exchange is not possible - absence of the part of the right size - I am still waiting for the return refund.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/07/2024
THE MEASUREMENT INFORMATION IS NOT ACCURATE. BY ORDERING ACCORDING TO THE INFORMATION ON THE SITE, IT TURNS OUT THAT THE RECEIVED ORDER DOES NOT FIT.....
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/07/2024
THE MEASUREMENT INFORMATION IS NOT ACCURATE. BY ORDERING ACCORDING TO THE INFORMATION ON THE SITE, IT TURNS OUT THAT THE RECEIVED ORDER DOES NOT FIT.....
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/07/2024
In the end, after various exchanges with the company Zlideon, the recommended product received from clip&zip is not suitable!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/07/2024
In the end, after various exchanges with the company Zlideon, the recommended product received from clip&zip is not suitable!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/06/2024
Unfortunately, incompatible.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/06/2024
Unfortunately, incompatible.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/06/2024
The sticker does not stick well. And the zipper held for 5 openings of the bag. I am disappointed.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/06/2024
The sticker does not stick well. And the zipper held for 5 openings of the bag. I am disappointed.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/05/2024
I paid 30 euros for 2 clips 'size 5 and 8' to replace the clip of my zipper. In the end, the 8 was too big, it had to be removed, it broke!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/05/2024
I paid 30 euros for 2 clips 'size 5 and 8' to replace the clip of my zipper. In the end, the 8 was too big, it had to be removed, it broke!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/06/2024
In the order, I noted that for three clips purchased, a fourth was offered! I ordered three clips and paid, and no fourth!! Otherwise, effective clip!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/06/2024
In the order, I noted that for three clips purchased, a fourth was offered! I ordered three clips and paid, and no fourth!! Otherwise, effective clip!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/05/2024
I preferred before, I can't find my way around the new numbering of the zips.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/05/2024
I preferred before, I can't find my way around the new numbering of the zips.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/05/2024
No worries
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/05/2024
No worries
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/05/2024
Although I followed the instructions to measure the width to order, the received clip is too wide and therefore unusable
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Response from clip-zip.com
Hello, We are sorry to hear that the slider does not fit, please do not hesitate to contact us so we can find the right slider!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/05/2024
Although I followed the instructions to measure the width to order, the received clip is too wide and therefore unusable
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Response from clip-zip.com
Hello, We are sorry to hear that the slider does not fit, please do not hesitate to contact us so we can find the right slider!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/04/2024
Order and delivery very satisfactory. However, for a second order, password forgotten and I never received a reset email. Impossible to reach by phone
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/04/2024
Order and delivery very satisfactory. However, for a second order, password forgotten and I never received a reset email. Impossible to reach by phone
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/04/2024
otherwise the slider is inoperative.
Another explanation: document insufficiently precise and clear to indicate how to do it.
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Response from clip-zip.com
Hello, For some sliders it is sometimes difficult to position the slider effectively (especially the non-separable spirals), but we thank you for your feedback which will allow us to improve our services.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/04/2024
It is not so easy to reposition the slider correctly.
You then have to close it sufficiently (by pressing) so that it
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Response from clip-zip.com
works
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/04/2024
Moderately satisfied with the product, which does not fulfill its function... so it is of no use to me... 3 stars for the follow-up, the speed of delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/04/2024
Moderately satisfied with the product, which does not fulfill its function... so it is of no use to me... 3 stars for the follow-up, the speed of delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2024
The size guide allows for optimal sizing
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2024
The size guide allows for optimal sizing
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/04/2024
Not always easy to find the right size of the slider. Fast delivery.
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