The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
I think there is a mix-up regarding what I ordered. Gold plastic and metallic black or the metallic one doesn't look very metallic... I have nevertheless already installed the gold one. I'm hesitant about the black one because it's for a leather jacket.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/03/2024
I ordered 2 different sliders 5B and 5C and I received the same 2 !! 1 is therefore unusable for me. I reported my problem through the contact form twice and have been left without answers since. Hence my dissatisfaction
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/03/2024
I ordered 2 different sliders 5B and 5C and I received the same 2 !! 1 is therefore unusable for me. I reported my problem through the contact form twice and have been left without answers since. Hence my dissatisfaction
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/02/2024
Too expensive and too long delay
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/02/2024
Too expensive and too long delay
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2024
Hello, your site is well made thanks to the different measurements and diagrams proposed. The delivery was fast. But the zipper is not suitable for repairing my husband's jacket. I am quite disappointed because 11 euros for a zipper that will stay in the drawer, I would have preferred it to work.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2024
Hello, your site is well made thanks to the different measurements and diagrams proposed. The delivery was fast. But the zipper is not suitable for repairing my husband's jacket. I am quite disappointed because 11 euros for a zipper that will stay in the drawer, I would have preferred it to work.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/02/2024
Not satisfied with the products
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/02/2024
Not satisfied with the products
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/02/2024
Description to find the reference unclear. Result, the ordered zip does not fit my bag!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/02/2024
Description to find the reference unclear. Result, the ordered zip does not fit my bag!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/01/2024
Hello, I did not order the right product, too many models and not easy to define, already 3 emails with photos to find the right model!! waiting for the last email .........
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/01/2024
Hello, I did not order the right product, too many models and not easy to define, already 3 emails with photos to find the right model!! waiting for the last email .........
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/02/2024
The clip does not slide properly on the closure, impossible to use!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/02/2024
The clip does not slide properly on the closure, impossible to use!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/01/2024
Because I only ordered one clip, it was sent to me by letter without tracking which I never received. After 15 days I called and they sent me the item again still by letter without tracking which I still have not received. I called again and they sent it to me with tracking which I finally received but almost a month later
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/01/2024
Because I only ordered one clip, it was sent to me by letter without tracking which I never received. After 15 days I called and they sent me the item again still by letter without tracking which I still have not received. I called again and they sent it to me with tracking which I finally received but almost a month later
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/02/2024
The stop sleeves fixed by tightening with a pliers (as recommended) detach after very few uses, particularly the incoming element. Renewed experience with the same result. Big disappointment.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/02/2024
The stop sleeves fixed by tightening with a pliers (as recommended) detach after very few uses, particularly the incoming element. Renewed experience with the same result. Big disappointment.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/01/2024
The product is perfect. However, it was only after ordering and paying that I received an email to learn that it was out of stock without any delay given. Customer service never responded to my requests and I never got the date info. Fortunately, it eventually arrived a few weeks later. It would be more honest to put the availability on the site and it would be good to have a real customer service.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/01/2024
The product is perfect. However, it was only after ordering and paying that I received an email to learn that it was out of stock without any delay given. Customer service never responded to my requests and I never got the date info. Fortunately, it eventually arrived a few weeks later. It would be more honest to put the availability on the site and it would be good to have a real customer service.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/02/2024
Product received late and not satisfactory disappointing
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/02/2024
Product received late and not satisfactory disappointing
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/02/2024
I am disappointed because the zip does not work, after installing it on the zipper it remains open when I move the zip. I took the smallest size, it should have been even smaller.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/02/2024
I am disappointed because the zip does not work, after installing it on the zipper it remains open when I move the zip. I took the smallest size, it should have been even smaller.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/01/2024
A message on the site without response, an email without response, a phone call with a voicemail that announces that the box is full
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/01/2024
A message on the site without response, an email without response, a phone call with a voicemail that announces that the box is full
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2024
The bulb I ordered does not work. The other items, however, are very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2024
The bulb I ordered does not work. The other items, however, are very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/01/2024
Too long delays.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/01/2024
Too long delays.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/01/2024
Huge delivery delay, normally 48h but out of stock it took 3 weeks for it to arrive at my place. The product is still functional but the metal is not of very good quality.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/01/2024
Huge delivery delay, normally 48h but out of stock it took 3 weeks for it to arrive at my place. The product is still functional but the metal is not of very good quality.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/01/2024
Fast and compliant product
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/01/2024
Fast and compliant product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/01/2024
Hello, why only 3 stars? PROMO: 3 boxes/sleeves purchased = 1 free! I'm still looking for where the 4th one is!!!!!!!
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Response from clip-zip.com
Hello, Did you really put 4 products in the cart for it to be deducted? Feel free to get back to us to resolve this issue.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/01/2024
very effective, thank you
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Response from clip-zip.com
very effective, thank you
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/01/2024
1 vest out of 4 could be repaired
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Response from clip-zip.com
Hello, Some sizes or types may not fit, feel free to contact our customer service who is there to help you find the right sliders for your zippers!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/01/2024
1 vest out of 4 could be repaired
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Response from clip-zip.com
Hello, Some sizes or types may not fit, feel free to contact our customer service who is there to help you find the right sliders for your zippers!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/01/2024
Not very responsive, a bit long the order delay, it's very expensive.
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