The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
The idea is very good because it is a hassle to change a zipper, but the size of the zipper is not taken into account. This means that for a jacket, having measured the width of my zipper, the slider received does not fit at all. So 10€ spent for nothing.
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Response from clip-zip.com
Hello,
If you need help determining the slider you need, do not hesitate to send photos of the zipper to be repaired by email to: [email protected]
You can proceed with an exchange of slider, the 3B is a very small and therefore uncommon reference, you probably need the size above. Do not hesitate to contact Zlideon's customer service who will provide you with a solution very quickly.
Regarding the size of the zipper, it is the teeth that count, we measure the width of the teeth to determine the slider to choose. If the teeth no longer close, you need to send photos by email or look behind your original slider as there is usually a number engraved there that corresponds to a standard size.
Cordially.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2018
of average level
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2018
Fast and compliant delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2018
Good product, processing and sending of the order reasonably fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2018
I recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/06/2018
I had to make 2 purchases to get the right size. It should be simplified for sizing. 2nd shipment a bit long...
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Response from clip-zip.com
Hello, We have on our site a card of real size references that makes it easy to find the necessary slider size -> https://www.boutique-zlideon.fr/content/10-carte-des-references-choisir-son-curseur-zlideon-en-toute-simplicite- Our customer service is also available to help you choose the model. Don't hesitate to send a photo of the closure to be repaired by email next time: [email protected] See you soon!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2018
Very good product and fast shipping and delivery. I would have given 5 stars but due to the absence of black zip in size 10 I only give 4 stars.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2018
No problem.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2018
Response to an information request a bit slow and not very accurate, but fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2018
fast delivery no particular problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2018
Well-structured site, clear descriptions helping to choose the right product. Quick delivery. Product as described, neatly packaged with a standard card for potential future purchases.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2018
Well-presented site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2018
easy to find your slider model.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2018
The ideal and quick solution to replace a faulty zipper
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2018
It would be good to remind the references of the item on the packaging bag to know if the delivered item is compliant with the one ordered.
The instructions for finding the reference of a sleeve/casing set are insufficient.
The size of the flange on which the parts slide is crucial, the length of the sleeve may be an indicator.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2018
Very well made and precise!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2018
reactive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2018
The site is very well designed and explains well how to determine the slider we need.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2018
Nothing to complain about except for the sizes. Really not easy. I measured as recommended but not the right size.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2018
Top! Easy to set up, quick repair. A bit expensive for what it is (1 star less)... But it works well. And very fast delivery. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2018
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/05/2018
The site itself is well made
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/05/2018
I did not choose the right size of closure, as I did not find it very clear on the site, 4/5 mm ok but where exactly is it measured? It just lacks a small diagram... otherwise happy that the shipping costs are not too expensive and received quickly
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Response from clip-zip.com
Hello,
For your next order, we recommend downloading our reference card which can be found here:
https://www.boutique-zlideon.fr/content/7-comment-choisir-le-bon-curseur-pour-ma-fermeture-a-glissieres-defectueuse-
It is in real size, you just need to print it and overlay it on your zipper to find the slider you need, and if you still have doubts, you can send us photos of your zipper by email: [email protected]
We will be happy to help you!
See you soon.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2018
Delivered quickly, easy to use but the fourth slider "free" is...
Paid!
Not nice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2018
fast and serious
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/05/2018
the order is fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2018
Very good 4 stars because the zip catches a bit to see later. I recommend!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2018
very well done.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/04/2018
Unidentified transfer
Delivery delay
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Response from clip-zip.com
Hello,
Orders where payment is made by transfer take a little longer to process.
We advise you for your next order if the payment remains the same to send us a transfer receipt by email as soon as the payment has been made: [email protected]
This will allow us to ship your items more quickly.
See you soon!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/05/2018
Unfortunately, I made a mistake in ordering the sliders, taking the smaller size (5C) it fits much better, the closure was repaired in a few minutes.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2018
Serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2018
Good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2018
No worries.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2018
The difficulty is finding the right size...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2018
Fast shipping and products conform to the description.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2018
functional, easy
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/04/2018
More precision for setting up the zip would be welcome...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2018
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2018
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/04/2018
I received my slider quite quickly but I am very disappointed because it does not work.
They offered me an exchange but I think I will have to pay again!
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Response from clip-zip.com
Hello,
Product exchanges will only cost you the shipping price.
Once the item is received in the store we will send your exchange at our expense and if there is a price difference between the two items we will refund the difference! If on the contrary the desired product is more expensive than the one originally purchased, we will send you a payment link, but generally this does not exceed 1.70€.
Here is the procedure to follow to exchange a product:
https://www.boutique-zlideon.fr/content/11-retourner-un-produit
Do not hesitate to contact us if you have any questions or if you hesitate in choosing the slider.
The Zlideon customer service
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