The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
I had made two orders on the same day.
These orders arrived in a single package.
However, I paid for shipping twice.
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Response from clip-zip.com
Hello, The shipping costs of the first order have now been refunded to you. Please feel free to report this kind of situation by email, so that we can find a solution. Best regards, The Clip&Zip team.
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Norbert G.
Rating: 4 out of 5
following a purchase from 31/12/2024
Very good: sent quickly and works well, only I need to search online how to open the clip-zip with the plastic tab (the tab was cracking).
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Laurent T.
Rating: 3 out of 5
following a purchase from 08/01/2025
The measurement is not correct, I think the measuring process may not be clear enough.
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Jeremie M.
Rating: 4 out of 5
following a purchase from 04/12/2024
practical
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Olivier B.
Rating: 4 out of 5
following a purchase from 16/12/2024
Pleasant and clear site
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Laurent V.
Rating: 4 out of 5
following a purchase from 23/12/2024
Item conforms to the description
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Eric L.
Rating: 4 out of 5
following a purchase from 30/12/2024
very good quality and easy to implement
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Nicole V.
Rating: 4 out of 5
following a purchase from 15/12/2024
-
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Jean D.
Rating: 4 out of 5
following a purchase from 13/12/2024
Good
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Michael R.
Rating: 3 out of 5
following a purchase from 30/12/2024
slider not compatible with the jacket to be repaired, (brand gornaya).
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Bernard D.
Rating: 4 out of 5
following a purchase from 10/12/2024
Fast shipping ok.
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Pascal R.
Rating: 3 out of 5
following a purchase from 26/12/2024
Difficult to open the slider before installation. The small tool provided did not hold up, too soft.
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sebastien P.
Rating: 4 out of 5
following a purchase from 12/12/2024
Smooth navigation, clear explanations for choosing the type of slider and the right size.
Too bad the model I needed was out of stock and no details on the next availability date!!
I had to take a metal model, but it works poorly on my zipper.
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Sébastien M.
Rating: 4 out of 5
following a purchase from 20/12/2024
Good for now.
Let's see over time
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Benoît C.
Rating: 4 out of 5
following a purchase from 19/12/2024
I don't know how the closure will age but it still gives a second life to my jacket without major sewing work.
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Marie-Bénédicte V.
Rating: 4 out of 5
following a purchase from 13/12/2024
Easy order to make, delivery made within a correct timeframe
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Patrick C.
Rating: 3 out of 5
following a purchase from 15/12/2024
I am a bit frustrated because I couldn't install the zipper, previously on a different item I had succeeded very well and that's why I came back to clip-zip! I will contact customer service because one of the two zippers broke during installation.
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Isabelle H.
Rating: 4 out of 5
following a purchase from 12/12/2024
The original (ZlideOn) is of higher quality, glides better. Acceptable
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Michel D.
Rating: 3 out of 5
following a purchase from 14/12/2024
Not functional, and unable to fulfill my order, I would not recommend
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r V.
Rating: 4 out of 5
following a purchase from 28/11/2024
Impeccable. Quick replacement.
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r V.
Rating: 4 out of 5
following a purchase from 28/11/2024
Impeccable. Quick replacement.
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y G.
Rating: 4 out of 5
following a purchase from 24/11/2024
In accordance with my order.
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y G.
Rating: 4 out of 5
following a purchase from 24/11/2024
In accordance with my order.
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R B.
Rating: 3 out of 5
following a purchase from 23/11/2024
Good at first, but for a week the zipper has been a bit difficult, you have to hold firmly at the bottom to close the zipper
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R B.
Rating: 3 out of 5
following a purchase from 23/11/2024
Good at first, but for a week the zipper has been a bit difficult, you have to hold firmly at the bottom to close the zipper
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Damien G.
Rating: 4 out of 5
following a purchase from 08/12/2024
Long delivery times but product meets my expectations and ease of setup
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C G.
Rating: 4 out of 5
following a purchase from 22/11/2024
Very good site. I easily found which slider and what size I needed to order for my jacket
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C G.
Rating: 4 out of 5
following a purchase from 22/11/2024
Very good site. I easily found which slider and what size I needed to order for my jacket
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jean Claude A.
Rating: 3 out of 5
following a purchase from 03/12/2024
I notice that the photos accompanying the items are sometimes misleading.
A bag is shown with 2 units, but in fact, the price corresponds to one unit.
A bit expensive in my opinion.
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Rainer P.
Rating: 3 out of 5
following a purchase from 02/12/2024
A simple question by email... a simple answer.
No response at all from you. The explanation you thought you had answered my question shows that there is still some potential in the organization.
Customer loyalty is built through relationships - and for that, you need to respond to emails.
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Maurice F.
Rating: 4 out of 5
following a purchase from 03/12/2024
No problem ordering. Material received on time. Easy assembly.
However, as a user of this material, the last one installed only worked for 2 years, the previous one for 3 years, which is regrettable
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Marie-Bénédicte V.
Rating: 4 out of 5
following a purchase from 25/11/2024
Good quality of the product, but delivery times are quite long
My second order is also delayed due to stock shortage
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C V.
Rating: 4 out of 5
following a purchase from 30/11/2024
Hello
Just a note: there is no reference on the packaging so we don't know if it corresponds to the order (here for the ordered dimensions).
Otherwise, fast delivery and correct packaging.
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C V.
Rating: 4 out of 5
following a purchase from 30/11/2024
Hello
Just a note: there is no reference on the packaging so we don't know if it corresponds to the order (here for the ordered dimensions).
Otherwise, fast delivery and correct packaging.
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F M.
Rating: 4 out of 5
following a purchase from 16/11/2024
Fast service. Detailed instructions
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F M.
Rating: 4 out of 5
following a purchase from 16/11/2024
Fast service. Detailed instructions
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g M.
Rating: 3 out of 5
following a purchase from 26/11/2024
Hello, it is difficult to find the right model, I am not sure that the larger size will fit, the manufacturing is so different I hesitate to order another series. Good evening
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g M.
Rating: 3 out of 5
following a purchase from 26/11/2024
Hello, it is difficult to find the right model, I am not sure that the larger size will fit, the manufacturing is so different I hesitate to order another series. Good evening
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D L.
Rating: 4 out of 5
following a purchase from 23/11/2024
Order received in 1 week, the zipper works well.
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D L.
Rating: 4 out of 5
following a purchase from 23/11/2024
Order received in 1 week, the zipper works well.
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