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R
Rating: 3 out of 5
The zipper I ordered did not work and they did not provide any solution.
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 163 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 3 and 4 stars
Reset filtersY
Rating: 3 out of 5
Difficult to know which size of zipper to choose, I chose the wrong size even though you can return it for exchange, with shipping costs and the price of the item not advantageous
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A
Rating: 4 out of 5
Always so satisfied with the products.
Always new items.
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Always new items.
H
Rating: 4 out of 5
I had made two orders on the same day.
These orders arrived in a single package.
However, I paid for shipping twice.
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These orders arrived in a single package.
However, I paid for shipping twice.
Response from clip-zip.com
Hello, The shipping costs of the first order have now been refunded to you. Please feel free to report this kind of situation by email, so that we can find a solution. Best regards, The Clip&Zip team.
N
Rating: 4 out of 5
Very good: sent quickly and works well, only I need to search online how to open the clip-zip with the plastic tab (the tab was cracking).
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L
Rating: 3 out of 5
The measurement is not correct, I think the measuring process may not be clear enough.
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J
Rating: 4 out of 5
practical
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O
Rating: 4 out of 5
Pleasant and clear site
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L
Rating: 4 out of 5
Item conforms to the description
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E
Rating: 4 out of 5
very good quality and easy to implement
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N
Rating: 4 out of 5
-
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J
Rating: 4 out of 5
Good
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M
Rating: 3 out of 5
slider not compatible with the jacket to be repaired, (brand gornaya).
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B
Rating: 4 out of 5
Fast shipping ok.
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P
Rating: 3 out of 5
Difficult to open the slider before installation. The small tool provided did not hold up, too soft.
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S
Rating: 4 out of 5
Smooth navigation, clear explanations for choosing the type of slider and the right size.
Too bad the model I needed was out of stock and no details on the next availability date!!
I had to take a metal model, but it works poorly on my zipper.
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Too bad the model I needed was out of stock and no details on the next availability date!!
I had to take a metal model, but it works poorly on my zipper.
S
Rating: 4 out of 5
Good for now.
Let's see over time
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Let's see over time
B
Rating: 4 out of 5
I don't know how the closure will age but it still gives a second life to my jacket without major sewing work.
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M
Rating: 4 out of 5
Easy order to make, delivery made within a correct timeframe
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P
Rating: 3 out of 5
I am a bit frustrated because I couldn't install the zipper, previously on a different item I had succeeded very well and that's why I came back to clip-zip! I will contact customer service because one of the two zippers broke during installation.
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I
Rating: 4 out of 5
The original (ZlideOn) is of higher quality, glides better. Acceptable
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M
Rating: 3 out of 5
Not functional, and unable to fulfill my order, I would not recommend
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R
Rating: 4 out of 5
Impeccable. Quick replacement.
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R
Rating: 4 out of 5
Impeccable. Quick replacement.
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Y
Rating: 4 out of 5
In accordance with my order.
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Y
Rating: 4 out of 5
In accordance with my order.
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R
Rating: 3 out of 5
Good at first, but for a week the zipper has been a bit difficult, you have to hold firmly at the bottom to close the zipper
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R
Rating: 3 out of 5
Good at first, but for a week the zipper has been a bit difficult, you have to hold firmly at the bottom to close the zipper
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D
Rating: 4 out of 5
Long delivery times but product meets my expectations and ease of setup
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C
Rating: 4 out of 5
Very good site. I easily found which slider and what size I needed to order for my jacket
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C
Rating: 4 out of 5
Very good site. I easily found which slider and what size I needed to order for my jacket
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J
Rating: 3 out of 5
I notice that the photos accompanying the items are sometimes misleading.
A bag is shown with 2 units, but in fact, the price corresponds to one unit.
A bit expensive in my opinion.
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A bag is shown with 2 units, but in fact, the price corresponds to one unit.
A bit expensive in my opinion.
R
Rating: 3 out of 5
A simple question by email... a simple answer.
No response at all from you. The explanation you thought you had answered my question shows that there is still some potential in the organization.
Customer loyalty is built through relationships - and for that, you need to respond to emails.
Translated reviews
No response at all from you. The explanation you thought you had answered my question shows that there is still some potential in the organization.
Customer loyalty is built through relationships - and for that, you need to respond to emails.
M
Rating: 4 out of 5
No problem ordering. Material received on time. Easy assembly.
However, as a user of this material, the last one installed only worked for 2 years, the previous one for 3 years, which is regrettable
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However, as a user of this material, the last one installed only worked for 2 years, the previous one for 3 years, which is regrettable
M
Rating: 4 out of 5
Good quality of the product, but delivery times are quite long
My second order is also delayed due to stock shortage
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My second order is also delayed due to stock shortage
C
Rating: 4 out of 5
Hello
Just a note: there is no reference on the packaging so we don't know if it corresponds to the order (here for the ordered dimensions).
Otherwise, fast delivery and correct packaging.
Translated reviews
Just a note: there is no reference on the packaging so we don't know if it corresponds to the order (here for the ordered dimensions).
Otherwise, fast delivery and correct packaging.
C
Rating: 4 out of 5
Hello
Just a note: there is no reference on the packaging so we don't know if it corresponds to the order (here for the ordered dimensions).
Otherwise, fast delivery and correct packaging.
Translated reviews
Just a note: there is no reference on the packaging so we don't know if it corresponds to the order (here for the ordered dimensions).
Otherwise, fast delivery and correct packaging.
F
Rating: 4 out of 5
Fast service. Detailed instructions
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F
Rating: 4 out of 5
Fast service. Detailed instructions
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G
Rating: 3 out of 5
Hello, it is difficult to find the right model, I am not sure that the larger size will fit, the manufacturing is so different I hesitate to order another series. Good evening
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