Customer reviews of COFFRE CLIM

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 272 published reviews

Summary of reviews

The reviews highlight consistent delivery speed and careful packaging, with many customers noting fast delivery, on-time arrival, and products arriving in good condition. They commend the product design, sturdy construction, and easy assembly, with several mentions of the trunk fitting well, being solid, and the finish and aesthetics meeting expectations. Customer service is repeatedly praised for professional, attentive support, clear installation guidance, and helpful pre-purchase advice. Overall, customers express strong satisfaction with the quality and reliability of COFFRE CLIM, from order to setup.

Reviews 2, 3, 4 and 5 stars

Reset filters
R
Rene B.
Rating: 5 out of 5
following a purchase from 18/08/2026
Impeccable material. Packaging the same. Very responsive information. Nothing to complain about, thank you.
Translated reviews
R
Remi R.
Rating: 5 out of 5
following a purchase from 15/08/2026
Perfect product, solid and rigid once assembled. A small downside on the fixing screws as the washer is not integrated, which seriously complicates the installation.
Translated reviews
M
Michel C.
Rating: 5 out of 5
following a purchase from 14/08/2026
For a bulk order of several covers, pallet delivery is necessary; thus, delivery to the destination is ensured without a hitch. Thank you
Translated reviews
G
Giulio R.
Rating: 4 out of 5
following a purchase from 16/08/2026
I start with the delivery: really very fast. The product arrived at my address in less than a week and, knowing that it was a delivery outside of France, it was not obvious at all. The assembly instructions are quite clear and the product, overall, is good. The structure is solid enough and serves its purpose. However, the quality is not exceptional: the slats are very light, to the point that one of them has already cracked, and the paint also seems quite fragile, as it tends to get damaged easily with scratches or small friction. I would say that the product is consistent with the price paid: not excellent, but not disappointing either. One aspect that left me perplexed, however, concerns the delivery. Before the arrival of the package, the manufacturer advises checking the product in front of the delivery person and refusing the delivery in case of defects. In my case, however, the GLS delivery person simply left the package in front of my house without waiting, making any immediate verification impossible. At this stage, it is not very clear what to do in this kind of situation. Perhaps the manufacturer should use carriers capable of respecting this type of procedure, like UPS or DHL, who normally wait at least the necessary time for delivery. I also tried to report it to customer service, but unfortunately, I received no response. This was a bit disappointing, as I would have appreciated at least some feedback.
Translated reviews
Response from COFFRE CLIM
Hello,

Thank you for taking the time to share your detailed feedback. We are delighted that the speed of shipping outside of France and the clarity of assembly have met your satisfaction.

Regarding the delivery, we completely understand your perplexity. Unfortunately, regardless of the transport company (whether it is GLS, UPS, DHL, or others), there can be rare issues related to the individual behavior of a courier on the ground, independently of the instructions from the delivery company itself. Overall, we encounter very few problems with GLS and their services remain very reliable, but the attitude of this particular courier did not meet our expectations.

We also regret this lack of feedback from our customer service. It is not our habit; we generally respond within 24 hours, we simply must have overlooked your email which we cannot find. We take note of your comments on the slats and the paint in order to continue improving the quality of our products.

Best regards,
The COFFRE CLIM team
T
Thierry C.
Rating: 5 out of 5
following a purchase from 14/08/2026
excellent product. arrived earlier than expected without communication. too bad. fortunately present at the time of delivery.
Translated reviews
R
Roger H.
Rating: 5 out of 5
following a purchase from 14/08/2026
Very fast delivery Solid material and very nice appearance
Translated reviews
D
Dominique V.
Rating: 5 out of 5
following a purchase from 13/08/2026
Perfect.
Translated reviews
H
Helene S.
Rating: 5 out of 5
following a purchase from 15/07/2026
Very good. Good contact. Very serious.
Translated reviews
S
Sabine P.
Rating: 5 out of 5
following a purchase from 07/08/2026
Great!
Translated reviews
D
Dominique D.
Rating: 5 out of 5
following a purchase from 11/08/2026
No particular worries
Translated reviews
E
Emmanuelle S.
Rating: 5 out of 5
following a purchase from 08/07/2026
Very good support during the purchase and the assembled product perfectly meets my expectations. Thanks to the teams
Translated reviews
I
Isabelle D.
Rating: 5 out of 5
following a purchase from 11/08/2026
*****
Translated reviews
M
Manuel M.
Rating: 5 out of 5
following a purchase from 09/08/2026
The merchandise is of good quality but inside the packaging the trunk is not well protected, especially when dealing with carriers like GLS who manage to pierce the packaging of the parcels they transport. These people do not pay attention to anything and the delivery drivers are conditioned to tell the customer that if the merchandise is broken, they will not take back the parcel. In conclusion, the merchandise is okay, its protection inside the packaging needs improvement, and the carriers need to be changed. I think the most conscientious carrier is DHL.
Translated reviews
Response from COFFRE CLIM
Hello Manuel,

Thank you for your feedback and for your constructive remarks regarding the quality of our products.

We are sorry to read that the condition of the packaging upon receipt did not meet your expectations. Unfortunately, in rare cases and regardless of the carrier (including DHL or other major networks), there can be issues directly related to the handling of the package by a particular delivery person or dock agent, and not necessarily with the delivery company as a whole. Overall, we have very few problems with GLS, but this type of behavior on the ground obviously does not reflect the service we wish to offer you.

Regarding the internal protection, we take your remark very seriously: we regularly revise our packaging to better cushion this kind of rare incidents during transport. Please also know that if a part were to be damaged inside despite everything, our customer service remains at your disposal to find a solution quickly.

Thank you again for your feedback which helps us improve the quality of our services!

Best regards,
The Coffre Clim team
Y
Yvan D.
Rating: 5 out of 5
following a purchase from 26/07/2026
Quality material, delivery time respected, and very good phone advice 10/10
Translated reviews
J
Jean-Luc S.
Rating: 5 out of 5
following a purchase from 03/08/2026
Impeccable.
Translated reviews
T
Thierry B.
Rating: 5 out of 5
following a purchase from 06/08/2026
Very satisfied with the delivery as well as the material
Translated reviews
C
Carlos V.
Rating: 5 out of 5
following a purchase from 06/08/2026
good quality and easy assembly.
Translated reviews
S
Sylvain J.
Rating: 5 out of 5
following a purchase from 06/08/2026
Product with a good quality-price ratio. The wood is light but the structure is solid. To see over time. Easy order and very fast delivery. Of course, there are cheaper options on Amazon, but there can be up to 2 months delay... Might as well buy from a company based in France.
Translated reviews
P
Patrice G.
Rating: 5 out of 5
following a purchase from 05/08/2026
Excellent
Translated reviews
S
Sylvie C.
Rating: 5 out of 5
following a purchase from 05/08/2026
Very good, from advice to purchase to product quality. Aesthetic, it was very simple and quick to install.
Translated reviews
F
Florence B.
Rating: 4 out of 5
following a purchase from 30/06/2026
Hello, I am satisfied with the chest which is in accordance with the description and of good quality. However, a big effort needs to be made on the delivery times which are very long and the site is not updated regularly to indicate the delay at the time of the order. Best regards.
Translated reviews
J
Jacques P.
Rating: 5 out of 5
following a purchase from 06/08/2026
I am particularly satisfied with the company COFFRE CLIM and the two people who received me in Florensac. I was very well advised by Mr. STANTINAT and his colleague. The preparation of the packages corresponding to the four covers ordered was carried out quickly after a thorough verification by these gentlemen. I was therefore able to install, without difficulty, the four covers the next day, the small memo on the installation, included with the packages, being very explicit. The result of this installation is completely in line with my expectations. Before choosing the company COFFRE CLIM, I had conducted a scrupulous examination of the different proposals on the internet. I concluded on one hand that the best finished and most durable covers were thermally coated aluminum covers and on the other hand that, in this category, the COFFRE CLIM covers were the ones whose assembly seemed the most solid and the most meticulous. I confirm this impression and I add that the COFFRE CLIM covers have a very favorable quality-price ratio. In conclusion, if I need to renew an air conditioning cover purchase, it will be a COFFRE CLIM cover.
Translated reviews
E
Eric L.
Rating: 5 out of 5
following a purchase from 02/08/2026
Product of good quality Package delivered quickly and arrived in perfect condition Just a small downside there were missing nuts to fix the legs; please remember to provide them to me with my next order Thank you
Translated reviews
R
Rose-Mary C.
Rating: 5 out of 5
following a purchase from 23/07/2026
Very attentive and available for information, thank you
Translated reviews
P
Perica K.
Rating: 5 out of 5
following a purchase from 03/08/2026
Order arrived very quickly, very good organization
Translated reviews
M
Mehdi T.
Rating: 5 out of 5
following a purchase from 04/08/2026
very good product, I recommend
Translated reviews
M
Marianne M.
Rating: 5 out of 5
following a purchase from 04/08/2026
Completely in accordance with the description. Easy placement.
Translated reviews
A
Alain M.
Rating: 3 out of 5
following a purchase from 03/08/2026
Very thin fabric; will it withstand UV rays and wind? Time will tell.
Translated reviews
M
Marc J.
Rating: 5 out of 5
following a purchase from 03/08/2026
Well-made material, sturdy, easy to assemble and install
Translated reviews
M
Michel T.
Rating: 5 out of 5
following a purchase from 02/08/2026
All good, including communication, except for eternal delivery problems independent of the supplier but often irritating.
Translated reviews
J
Jacques P.
Rating: 5 out of 5
following a purchase from 31/07/2026
Very fast delivery. Very well designed trunk, very easy to assemble, aesthetic and perfectly adapted.
Translated reviews
H
Hayette B.
Rating: 5 out of 5
following a purchase from 30/07/2026
Top service! Fast and efficient! Not as easy to put back together but we manage! Lol
Translated reviews
S
Stuart P.
Rating: 5 out of 5
following a purchase from 26/07/2026
Coffre Clim has great customer service.
Translated reviews
D
Daniele K.
Rating: 4 out of 5
following a purchase from 29/07/2026
The air conditioning unit corresponds to what I expected, it fits very well on my terrace, just a bit light on the paint
Translated reviews
P
Pierre K.
Rating: 4 out of 5
following a purchase from 16/07/2026
Very professional company that answers all phone calls, very good product
Translated reviews
J
Jean-François M.
Rating: 5 out of 5
following a purchase from 30/06/2026
Very good quality.
Translated reviews
P
Pascal M.
Rating: 4 out of 5
following a purchase from 30/07/2026
The top of the chest has marks in the paint, it was missing two screws and a spacer for the wall mounts. Too bad the whole thing matched our expectations without that.
Translated reviews
A
Alexandre D.
Rating: 5 out of 5
following a purchase from 29/06/2026
A bit of delay due to the aluminum timeline but everything is in order and of good quality.
Translated reviews
F
Frederic A.
Rating: 5 out of 5
following a purchase from 11/07/2026
Delivery, price, quality.
Translated reviews
S
Sophie S.
Rating: 5 out of 5
following a purchase from 05/07/2026
Very well protected package, shipping time quite long, about 1 month. The chest is very nice and looks sturdy.
Translated reviews