Customer reviews of Coins & More

Trust Attestation
9,9 /10
Overall rating: 9,9 out of 10
Based on 705 published reviews
5 678 96% 4 18 3% 3 4 1% 2 2 0% 1 3 0%

Reviews 1, 2 and 3 stars

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Béatrice D.
Rating: 2 out of 5
following a purchase from 12/04/2024
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Response from Coins & More
Hello Beatrice! As mentioned by email, unfortunately we received the wrong part number for your order and had to return the package to the supplier. I'll let you know as soon as we receive the correct part number and assure you that it will be sent immediately!
A
Adam
Rating: 3 out of 5
following a purchase from 17/10/2022
In the description the coin is in BU condition, in fact it has been repeatedly pulled out of the case and cap.
Response from Coins & More
Hi Adam !I'm really sorry to ready this, all our coins are fresh from the mint but sometimes due to inspection from them the coin is pulled of the case and examinated.Regards
A
Adrian
Rating: 1 out of 5
following a purchase from 05/07/2021
The coins came WITHOUT the capsule, wrapped in napkins! The description of the article is true that it did not say that it included them or not. The store washes its hands and the capsules for this coin are only sold outside Europe :'( . For an exclusive coin store as it is the case, this is unforgivable (knowing that other more normal stores in Europe do include these capsules and their price is cheaper).
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Response from Coins & More
Hi Adrian,As explained in the email I sent you, these coins were sold without capsules. I am sorry that we did not reach an agreement.Good end of the day to youVery cordially,
D
David M.
Rating: 2 out of 5
following a purchase from 28/06/2021
I obtained a limited edition coin from coins & more after searching every corner of the internet they had what i was looking for at a reasonable cost.
Response from Coins & More
Hi David !Thanks a lot for your review ! I'm very glad to see you managed to find the coin you was looking for !Is there any reason of why you left us only two stars? I'll be happy to resolve the issue if there is one. I just sent you a message :)Victor
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Rafael S.
Rating: 3 out of 5
following a purchase from 07/06/2021
It took a long time to arrive, and the tracking of the shipment did not correspond to reality.
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Response from Coins & More
Hi sir !Thanks a lot for your review ! As I explained by email this coin had some delay but I'm happy to see you finally receive it and I hope you like it !See you soon on www.coinsandmore.fr !Victor
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Mario
Rating: 1 out of 5
following a purchase from 23/12/2020
I was told the coin capsules would fit in the 2 oz Queens Beast display box so I ordered them. They were way too large. Waste of money.
Response from Coins & More
Hi sir,I'm sorry about this inconvenient but I must admit that I am very surprised because they fit well in the boxes that we sell and you're the first person it happens to (you can check our many reviews on our website and eBay). Can you please send me an email me at [email protected] to resolve this situation together?Thank you in advance,Victor
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Tan L.
Rating: 3 out of 5
following a purchase from 03/07/2020
I gave a 3 star is Becoz ur customer service really reply me promptly. But my purchase has not been send to me as yet. And it has been 1 month since I purchase. Getting anxious.
Response from Coins & More
Hi sir,Thank you for your opinion! I am very happy that we were able to solve the problem together in private message!I look forward to seeing you soon!Victor
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Francisco M.
Rating: 3 out of 5
following a purchase from 14/06/2020
Fast shipping, everything perfect except a Lion King silver that came tarnished, otherwise I would give them 5 stars. Good after-sales service.
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Response from Coins & More
Hello Francisco and thank you very much for taking the time to leave us a review, we regret this little incident and we assure you that we are doing our best to make sure it does not happen again, see you soon at Coins & More, Victor!
O
Oscar F.
Rating: 1 out of 5
following a purchase from 01/06/2020
After 1 month, I still have not received my order.
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Response from Coins & More
Hello sir, I am very sorry for this incident. It is not normal, I will check with "La Poste" services to find out where the package is. I will send you an email to deal with this problem directly with you.

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