Customer reviews of Comptoir du Cérame

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 1 572 published reviews
5 1 158 74% 4 224 14% 3 93 6% 2 48 3% 1 49 3%

Summary of reviews

Customers consistently praise the product quality and appearance, noting beautiful tiling, good rendering for backsplashes, and careful packaging that keeps tiles in excellent condition. Delivery is described as fast and efficient with many orders arriving on time and intact, though a few reviews highlight packaging and delivery logistics that were managed well or improved by responsive staff. The customer service experience is repeatedly highlighted as attentive and helpful, with staff going the extra mile to answer questions, assist with projects, and ensure smooth transactions. Overall, customers celebrate reliable product quality, swift delivery, and strong, responsive support from the Comptoir du Cérame team.

Reviews 2 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
Very beautiful tiles, excellent quality.
Very appreciated gift voucher.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2021
Great site. Order processing and fast delivery, perfectly neat packaging, good description matching the products. Really nothing to complain about!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2021
Very easy
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Very efficient and professional
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
Fast and impeccable service as always, I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2020
Very good service - I placed an order - I reported a color error on one of the ceramics and via chat, photo sent, the person immediately had the correct color sent to me! Bravo! Not only did I find beautiful tiles but also a great service. I recommend 200%!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Exactly what I hoped for, very beautiful tiles, the quality looks very good too
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2021
Great site with very beautiful products. I highly recommend it.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
Easy to place an order. Fast delivery without breakage.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2020
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Hello Very satisfied with my order, the product is really as described. To recommend to my friends
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
Very clear site with no surprise prices. Quite fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Fast delivery. Compliant and quality products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Very good site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2020
I Love it! Top-notch
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Very beautiful result. We are delighted
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Very beautiful tiles, happy with the result. Quick reception, super responsive team. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Very pleasant site. Lots of choices.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2020
Practical website, the ability to order samples is very appreciated, fast delivery, tiles well protected
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Very beautiful products and quick reception
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Super customer service really attentive for advice and sending samples, my two orders arrived very quickly, the quality is superb
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
Well-made site but it lacks overall views of the tiles in situations because one does not realize the finished design.
Delivery a bit long but well done
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2020
Perfect. Fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/10/2020
The tiles are beautiful, the staff is available and responsive, and the deadlines were respected. However, there was an error in my order, I had requested square tiles and I was delivered hexagonal tiles which might not fit well where I intended to put them... Too bad for this mistake because otherwise a very good experience.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
Efficient delivery and quality product!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
It's perfect. Very fast delivery
Thank you very much
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2020
Tiles arrived in perfect condition and perfectly conforming to the information on the site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2020
Easy and fast order, careful packaging. I am very satisfied.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2020
very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
Friendly and constructive phone exchange
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
The tiles were perfectly protected, very beautiful product. We are delighted.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
Order received quickly, well packaged.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Very satisfied regarding the deadlines and the quality of the samples.
I have not yet ordered the products so I cannot comment.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2020
Package received quickly in very good condition.
The tile is very pretty and corresponds to the photo. I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2020
Everything was perfect for our order! Advice, follow-up, deadlines, and quality of the tiles. I recommend!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
Perfect! Thank you very much
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
Very beautiful choice. However, it lacks photos of the installed tiles to better realize
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
very good, huge choice. fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2020
Listening, service, understanding of needs, availability, speed of execution, and superb products!
Translated reviews
We use cookies for audience measurement and improving user experience.