English 
Français 
Deutsch 
C
Rating: 5 out of 5
Nice variety of tiles, fast and efficient delivery, great! I recommend!
Translated reviews
Customer reviews of Comptoir du Cérame
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 1 572 published reviews
Summary of reviews
Customers consistently praise the product quality and appearance, noting beautiful tiling, good rendering for backsplashes, and careful packaging that keeps tiles in excellent condition. Delivery is described as fast and efficient with many orders arriving on time and intact, though a few reviews highlight packaging and delivery logistics that were managed well or improved by responsive staff. The customer service experience is repeatedly highlighted as attentive and helpful, with staff going the extra mile to answer questions, assist with projects, and ensure smooth transactions. Overall, customers celebrate reliable product quality, swift delivery, and strong, responsive support from the Comptoir du Cérame team.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
ras
Translated reviews
J
Rating: 5 out of 5
fast delivery, compliant product
Translated reviews
S
Rating: 5 out of 5
Very good customer service, they were able to resolve everything very well. Very beautiful tiles
Translated reviews
C
Rating: 3 out of 5
Hello, Our package wandered for several days from Dijon to Seine-et-Marne before heading back to Saône-et-Loire, the place of arrival. Then the delivery day was not respected, forcing the recipient to stay at home for nothing. This delay has hindered the progress of the work. Best regards, Catherine Lhuerre
Translated reviews
C
Rating: 5 out of 5
Really what I'm looking for At a fair price !! Delivery a bit expensive but arrived on time and intact !! Top
Translated reviews
E
Rating: 5 out of 5
Zelig tiles conforming and of very good quality! Very nice rendering for my backsplash!
Translated reviews
M
Rating: 5 out of 5
Perfect nothing to say
Translated reviews
M
Rating: 5 out of 5
very good
Translated reviews
A
Rating: 5 out of 5
The tiles are even more beautiful than on your website. Thank you
Translated reviews
K
Rating: 5 out of 5
Perfect
Translated reviews
C
Rating: 5 out of 5
fast delivery and beautiful samples, I recommend!
Translated reviews
S
Rating: 5 out of 5
Samples received well, thank you!
Translated reviews
C
Rating: 5 out of 5
Samples received in a week, well packaged and in accordance with the photos on the site
Translated reviews
E
Rating: 5 out of 5
I have worked several times with this company, everything is perfect: the welcome, the service, the quality of the offer... incredible
Translated reviews
N
Rating: 5 out of 5
Delighted with my order from Comptoir du Cérame. Efficient, professional, and a dream checkerboard tile thank you I recommend
Translated reviews
S
Rating: 5 out of 5
This service is very good. Thank you! Unfortunately, it is not exactly what I was looking for.
Translated reviews
L
Rating: 5 out of 5
I am very satisfied with my order. Everything worked wonderfully – from the order to the delivery. The tiles are of very good quality and match the description exactly. Thank you for the great service, I can only recommend the company!
Translated reviews
D
Rating: 5 out of 5
Efficient and fast service, every time. Thank you!
Translated reviews
C
Rating: 5 out of 5
The palette containing the tile boxes arrived intact. Everything was well packaged and secured. The package took several weeks to arrive, but customer service responded quickly to my questions regarding this delay.
Translated reviews
Response from Comptoir du Cérame
Hello,
Thank you very much for your message and your positive feedback.
Have a nice day
Thank you very much for your message and your positive feedback.
Have a nice day
C
Rating: 5 out of 5
very smooth exchanges and a very good service.
Translated reviews
Response from Comptoir du Cérame
Thank you very much for taking the time to share your positive experience with us.
Have a nice day
Have a nice day
L
Rating: 5 out of 5
good
Translated reviews
J
Rating: 5 out of 5
Nothing to say, about the quality of the products, the exemplary customer service, to the perfect packaging. My new reference!
Translated reviews
Response from Comptoir du Cérame
Hello,
We sincerely thank you for your message that reflects our daily work.
We look forward to seeing the result of your tiling.
Have a nice day
The sales team of Comptoir du Cérame
We sincerely thank you for your message that reflects our daily work.
We look forward to seeing the result of your tiling.
Have a nice day
The sales team of Comptoir du Cérame
G
Rating: 5 out of 5
Everything is great
Translated reviews
N
Rating: 5 out of 5
Super
Translated reviews
C
Rating: 5 out of 5
Responsive and pleasant customer service, beautiful quality products. I highly recommend.
Translated reviews
Response from Comptoir du Cérame
Thank you
See you soon for upcoming projects..
Have a nice day
See you soon for upcoming projects..
Have a nice day
Y
Rating: 5 out of 5
Serious and efficient. Thank you
Translated reviews
Response from Comptoir du Cérame
Hello and thank you for your positive comment.
Have a nice day
Have a nice day
N
Rating: 5 out of 5
The tiles are beautiful! But the delivery was catastrophic, the delivery person refused to go up a floor while I was recovering from foot surgery, hence the redelivery, and one of the tiles arrived broken into 3 pieces. This does not prevent me from choosing, and I will place an order for 10 m2 shortly. Do you have models in yellow as well (for my bathroom)? I am starting the work at the end of January, what are your delivery times? Thank you for your response my email [email protected]
Translated reviews
W
Rating: 5 out of 5
Effective
Translated reviews
Response from Comptoir du Cérame
Thank you for your message.
The team at Comptoir du Cérame
The team at Comptoir du Cérame
C
Rating: 5 out of 5
Reliable, fast, qualitative
Translated reviews
N
Rating: 5 out of 5
very satisfied with the choice available on the site, and the tiles ordered are very beautiful!
Translated reviews
O
Rating: 5 out of 5
Perfect thank you
Translated reviews
C
Rating: 5 out of 5
Very good condition
Translated reviews
E
Rating: 5 out of 5
Perfect
Translated reviews
J
Rating: 5 out of 5
Very satisfied thank you!
Translated reviews
M
Rating: 5 out of 5
Thank you. It's perfect. Quick and efficient
Translated reviews
J
Rating: 5 out of 5
Very good products, sturdy, original colors, a beautiful effect guaranteed
Translated reviews
I
Rating: 5 out of 5
Fast delivery and tiles of very good quality.
Translated reviews
J
Rating: 5 out of 5
Very well packaged goods, protected from breakage.
Translated reviews
P
Rating: 5 out of 5
the order is in accordance with the photo on the site
Translated reviews