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A
Rating: 5 out of 5
A very clear site.
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Customer reviews of Comptoir du Cérame
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 1 572 published reviews
Summary of reviews
Customers consistently praise the product quality and appearance, noting beautiful tiling, good rendering for backsplashes, and careful packaging that keeps tiles in excellent condition. Delivery is described as fast and efficient with many orders arriving on time and intact, though a few reviews highlight packaging and delivery logistics that were managed well or improved by responsive staff. The customer service experience is repeatedly highlighted as attentive and helpful, with staff going the extra mile to answer questions, assist with projects, and ensure smooth transactions. Overall, customers celebrate reliable product quality, swift delivery, and strong, responsive support from the Comptoir du Cérame team.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Sample order: beautiful products, perfectly packaged samples, received on time without any problem.
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A
Rating: 5 out of 5
Charming and efficient welcome. Timely delivery. Very beautiful timeless tiles, seen nowhere else. Little fish will grow big!
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A
Rating: 5 out of 5
Fast. Samples in perfect condition.
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A
Rating: 5 out of 5
As per the photo and fast delivery. Great site.
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A
Rating: 5 out of 5
Everything always goes very well.
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A
Rating: 5 out of 5
Everything is perfect.
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Beautiful catalog, very courteous service, reasonable prices, fast deliveries: I am very happy. One small detail: the delivery person did not inform me of his arrival, so I was absent when he came and had to have him drop off the tiles in the café of the neighboring village... ....
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A
Rating: 5 out of 5
Very satisfied.
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A
Rating: 5 out of 5
Beautiful materials, fast delivery. Only downside, the delivery costs which are, in my opinion, too high!
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A
Rating: 5 out of 5
The sample order was very simple on the site and they were received quickly, without hassle.
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A
Rating: 5 out of 5
Efficient and pleasant site.
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A
Rating: 5 out of 5
I ordered a sample
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A
Rating: 5 out of 5
Serious
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A
Rating: 5 out of 5
TOP
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A
Rating: 5 out of 5
Super service before and after sale, very responsive and with a real sense of customer, deadlines respected, good coordination with the transport company. Perfect!
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A
Rating: 5 out of 5
Very good 5 stars
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good telephone reception. Fast delivery. Very beautiful tiles.
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A
Rating: 5 out of 5
It's perfect, beautiful tiles
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A
Rating: 5 out of 5
100% satisfied
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A
Rating: 5 out of 5
Very responsive and kind customer service, very good quality tiles.
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A
Rating: 5 out of 5
The website is very practical and easy to use. The telephone service was very cordial and attentive. The delivery was made on time, which is very appreciated for the construction site. Professional service! Beautiful quality tiles, very nice design, good quality/price ratio! I will work again with Comptoir du cérame products.
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A
Rating: 5 out of 5
Very easy and smooth exchanges (email and phone), available and responsive contacts. Delivery time well respected. Tiles conform to the photos, I absolutely do not regret my purchase. I recommend!
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A
Rating: 5 out of 5
Very satisfied with Comptoir du Céram for the quality of the products, respect for delivery times, very responsive customer service/billing by email. The delivery costs of the samples were well refunded following the final order.
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A
Rating: 5 out of 5
Very good!
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A
Rating: 5 out of 5
Just Perfect! The order was very well packaged (despite 2 broken tiles, everything else was very well arranged) and was delivered quickly. The quality of the tiles seems really good, and the final result is very pretty! Mini downside on the color of the site and in real life, I checked this by looking at different results on social networks which helped me choose because sometimes the color on the site is lighter than in reality ;) Happy with my purchase anyway!
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A
Rating: 3 out of 5
No delivery tracking. Package delivered while the order was 'in preparation' so it was not possible to organize for reception. While the delivery cost is still significant. A few tiles were chipped during unpacking.
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Response from Comptoir du Cérame
Hello Sir, Thank you very much for your message. We regret the situation. We are currently making changes in logistics and the tracking program had a problem. Please contact us at 09 72 50 67 81, or send us a message so we can look together for the chipped tiles. Best regards, The sales service
A
Rating: 5 out of 5
Excellent quality of tiles
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A
Rating: 5 out of 5
Fast, efficient. Products arrived in perfect condition.
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A
Rating: 5 out of 5
Very beautiful site, very beautiful tiles and great customer service
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A
Rating: 5 out of 5
a bit expensive
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A
Rating: 5 out of 5
Very good telephone reception. Fast delivery. High quality packaging
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A
Rating: 5 out of 5
Fast delivery and very well packaged samples
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A
Rating: 5 out of 5
Everything always goes well whether it's for sample orders or for large orders
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A
Rating: 5 out of 5
Completely satisfied with the site, fast delivery, and very good customer advice.
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A
Rating: 5 out of 5
Perfect package tracking :)
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A
Rating: 5 out of 5
Very good listening from customer service
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