Confetti Box Overall rating

9.82/10
★★★★★
based on 602 published reviews 10 1

Latest neutral customer reviews

3/5
★★★☆☆
The photos do not match, the balloons are tiny while in the photos they are huge
3/5
★★★☆☆
I ordered the 2 and 6 pink gold balloons but they were identical... one darker than the other. They will credit me a balloon! Fortunately I was able to find the same brand as the 2 and only bought the 6 in another store.
3/5
★★★☆☆
On the whole the products are of good quality
3/5
★★★☆☆
Hello, I would like to make a complaint because an item in my order 514224624 was incomplete and damaged. It is the Mylar balloon Letters Rose Gold happy Birthday at CHF 21.75 One letter had a defect, so it was impossible to inflate it.... and there was only a transparent thread, so it was impossible to hang everything up. I can send you the pictures.
Answer from Confetti Box :
Hello, we are sorry to see a defect on the balloon and the inconvenience caused. If this is the case, please do not hesitate to contact our customer service so that we can quickly find a solution and compensate you. Please send us the photo to info@confettibox.ch. Sincerely, the customer service
2/5
★★☆☆☆
You have not delivered all were
Answer from Confetti Box :
Thank you for your information. We are very sorry, but an oversight can unfortunately happen. It would have been sufficient to inform us immediately by e-mail so that we send you the missing product as soon as possible. However, we can find no trace of a complaint from you at all. We will contact you for further information. Yours sincerely. The Confetti Box Team.
2/5
★★☆☆☆
Two balloons just exploded without reason, the helium in two balloons did not last more than one day, a bit disappointing to drive all the way to the shop in the nowhere, pay 50chf, for poor quality. Two stars just because the choice of balloons is good.
Answer from Confetti Box :
We are sorry to hear that you are disappointed with your order. Balloons are very fragile by nature but only burst when in contact with sharp objets or excessive exposure to heat or sun. Regarding the confetti-filled balloons, it was clearly explained to you upon pick-up that they do not last more than a day due to the weight of the confettis as specified on our website.