The online store Cosmé'Chic excels in delivering products quickly and efficiently, with many customers noting that their orders arrived on time and well-packaged. The reliability of the service is highlighted by consistent experiences of receiving exactly what was ordered, which adds to customer satisfaction. The quality of products, especially from the Essence brand, is frequently praised for being both effective and reasonably priced, making beauty purchases feel like a great value.
Thank you Corinne! We are delighted that you are satisfied with your purchase. We hope you'll do it again!
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Rosalie E.
Rating: 5 out of 5
following a purchase from 02/12/2023
The order arrived very quickly, all the products were there and at super friendly prices, I recommend this site.
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Response from Cosmé’Chic
Thank you very much Rosalie for choosing Cosmé'Chic, we are delighted that you were satisfied with your order. We hope to see you soon!
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Najoua E.
Rating: 5 out of 5
following a purchase from 03/12/2023
Top thanks
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Response from Cosmé’Chic
Thank you for your positive feedback! We're glad you're enjoying the experience we offer!
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Célia V.
Rating: 4 out of 5
following a purchase from 28/11/2023
Some product labels are not written in French.
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Response from Cosmé’Chic
Thank you for your review, Celia. We do our best to provide you with the best service and we greatly appreciate your comment. We will immediately check to resolve this issue and thank you for bringing it to our attention.
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Anne-Marie E.
Rating: 1 out of 5
following a purchase from 29/11/2023
Order announced shipped but never left
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Response from Cosmé’Chic
Hello Anne-marie, we're sorry for the delay. We do our best to ship our orders as quickly as possible. We will take your comment into account to improve our delivery service. We hope you will give us another chance to satisfy you. Thank you for your feedback.
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myriam R.
Rating: 5 out of 5
following a purchase from 28/11/2023
PERFECT
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Response from Cosmé’Chic
We are delighted that you are satisfied with our site. We wish you an excellent day.
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Odile G.
Rating: 5 out of 5
following a purchase from 27/11/2023
Great prices and fast shipping.
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Ludivine J.
Rating: 5 out of 5
following a purchase from 27/11/2023
Perfect delivery time respected. I would not hesitate to come back to you 😉
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Response from Cosmé’Chic
Thank you very much for your feedback! We're delighted you enjoyed your customer experience with us and hope to see you again very soon.
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Christine F.
Rating: 1 out of 5
following a purchase from 25/11/2023
I placed an order and was debited for the amount and 2 days later the order was cancelled. Fortunately, I was reimbursed.
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Response from Cosmé’Chic
We sincerely apologize for this frustrating experience. We understand the importance of a smooth transaction and are disappointed that your order was cancelled after debit.
We have taken steps to prevent this from happening in the future. We are pleased that you received a prompt refund and hope to regain your trust in the future. If you have any further concerns, please do not hesitate to contact us. Thank you for your understanding.
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marie-claude C.
Rating: 5 out of 5
following a purchase from 25/11/2023
Satisfied with my order, very well packaged and received quickly.
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Response from Cosmé’Chic
Thank you very much for your review and for your confidence, Marie-Claude! We are delighted to have been able to provide you with a reliable and satisfying shopping experience. :)
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Johanna R.
Rating: 5 out of 5
following a purchase from 24/11/2023
Fast and efficient
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Response from Cosmé’Chic
Thank you for your review JOHANNA. We strive to provide you with the best shopping experience possible.
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jo L.
Rating: 5 out of 5
following a purchase from 21/11/2023
Best site ..highly recommend. Customer service to listen .they leave their customers always satisfied. Thank you for the great gift😍. 🙂
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Response from Cosmé’Chic
Thank you very much for your positive review and support! We are delighted that you enjoyed your experience on our site.
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Manon M.
Rating: 5 out of 5
following a purchase from 22/11/2023
Top product
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Response from Cosmé’Chic
Thank you Manon for your review! We are delighted that our products have caught your attention and thank you for your confidence.
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Marie Laure M.
Rating: 5 out of 5
following a purchase from 23/11/2023
Top product and fast delivery
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Response from Cosmé’Chic
Thank you Marie Laure for your glowing review.
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Valerie K.
Rating: 5 out of 5
following a purchase from 21/11/2023
nickel articles they arrived quickly
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Response from Cosmé’Chic
Thank you very much Valerie for your glowing review. We are happy that you are satisfied with your order. We appreciate your comments and hope to see you soon on Cosmé Chic.
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Carine L.
Rating: 5 out of 5
following a purchase from 22/11/2023
Excellent service. Good value for money.
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Response from Cosmé’Chic
Thank you very much for your positive review! We are delighted that you appreciate our service and the quality of our products at affordable prices. We are happy to count you among our satisfied customers.
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Sisila M.
Rating: 5 out of 5
following a purchase from 22/11/2023
Very good
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Response from Cosmé’Chic
Thank you very much for your positive review, we are happy to be able to satisfy you!
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Severine P.
Rating: 5 out of 5
following a purchase from 21/11/2023
Very good site Serious, a lot of choice at a very competitive price
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Response from Cosmé’Chic
Thank you very much for your review, Severine. We are delighted that you found what you were looking for on our website!
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Cécile H.
Rating: 1 out of 5
following a purchase from 21/11/2023
I did not receive my order, delivery problem with mondial relais
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Response from Cosmé’Chic
Hello Cécile, thank you for your feedback. We are sorry to hear that you have encountered a delivery problem with our worldwide relay partner. We have taken your comment into account and will do our utmost to improve our delivery service. We apologize for the inconvenience and look forward to satisfying you with your next order. Sincerely yours, The Cosmé'Chic team.
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Emmanuelle L.
Rating: 5 out of 5
following a purchase from 21/11/2023
Everything was ok
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Response from Cosmé’Chic
Thank you very much, Emmanuelle, we are very happy to have satisfied your order!
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christine W.
Rating: 2 out of 5
following a purchase from 24/10/2023
Rapide impec
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Response from Cosmé’Chic
Great! We are delighted that our service was fast and impeccable for you. Thank you so much!
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geraldine A.
Rating: 5 out of 5
following a purchase from 19/11/2023
Great site, fast delivery, I recommend +++!
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Response from Cosmé’Chic
Thank you very much for your review, Geraldine! We're delighted that you liked our site and that your delivery was quick. We hope you continue to enjoy your Cosmé'Chic purchases!
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Stephanie B.
Rating: 5 out of 5
following a purchase from 16/11/2023
Super happy, the idea of the calendar to compose is very original, I love it.
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Response from Cosmé’Chic
Thank you Stephanie, we're delighted you liked our idea. We're glad you liked the calendar.
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Miguel P.
Rating: 5 out of 5
following a purchase from 16/11/2023
perfect and fast. thank you
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Response from Cosmé’Chic
Thank you very much Miguel! We're glad you enjoyed our products and service.
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Allison J.
Rating: 5 out of 5
following a purchase from 15/11/2023
Very good, order received promptly
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Response from Cosmé’Chic
Thank you very much for your positive review, Allison. We are delighted that you were happy with your order and that you received it promptly.
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sandrine R.
Rating: 5 out of 5
following a purchase from 14/11/2023
Perfect
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Response from Cosmé’Chic
Thank you very much for your feedback, Sandrine. We are very grateful for your support.
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Kairi M.
Rating: 5 out of 5
following a purchase from 11/11/2023
Thank you
Response from Cosmé’Chic
Thank you so much for your kind words! We're delighted that you enjoyed our service. Feel free to come back anytime; we'd be thrilled to welcome you again.
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Malika A.
Rating: 5 out of 5
following a purchase from 11/11/2023
Cosmé'Chic sent me the parcel with a very good price, unfortunately the jar was broken, they were very professional, they refunded me. I will order from them again, thank you.
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Response from Cosmé’Chic
Thank you very much Malika for your positive feedback despite this incident, we are sorry for the broken pot, but delighted to have been able to refund you. Thank you for your confidence, we look forward to your next order.
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Chloé A.
Rating: 5 out of 5
following a purchase from 11/11/2023
Satisfied with my order and the products. I recommend the site!
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Response from Cosmé’Chic
Thank you so much Chloé for your review! We are delighted that you were satisfied with your order and thank you so much for your recommendation and loyalty.😊😊
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CHRISTINE G.
Rating: 5 out of 5
following a purchase from 09/11/2023
Order received at an unbeatable price
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Response from Cosmé’Chic
We're delighted you liked our competitive price! Thank you for your confidence, and see you soon for a new order.
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Sylvie M.
Rating: 5 out of 5
following a purchase from 07/11/2023
Very good, human-scale site. Responsive customer service!
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Response from Cosmé’Chic
Thank you for your praise of our responsive customer service! Your satisfaction is our priority, and we look forward to serving you again and hope your experience continues to live up to your expectations.
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Emilie D.
Rating: 5 out of 5
following a purchase from 05/11/2023
Good quality products that match the visuals on the site. Very satisfied with my first order.
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Response from Cosmé’Chic
We are delighted that the products met your expectations in terms of quality and conformity to the visuals on the site. Your satisfaction with your first order is very important to us. Thank you for your confidence, and see you soon for future purchases!
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Virginie R.
Rating: 5 out of 5
following a purchase from 04/11/2023
very well
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Response from Cosmé’Chic
Thank you Virginie for your 5/5 review! We are delighted that you are satisfied with your experience at Cosmé'Chic. We wish you a pleasant day!
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Reyhan A.
Rating: 5 out of 5
following a purchase from 03/11/2023
A little delay in delivery but the product corresponds to my order.
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Response from Cosmé’Chic
We apologize for the slight delay in delivery, but we are delighted that the product corresponds to your order. Your satisfaction is our priority, and we appreciate your understanding. Thank you for placing your trust in us.
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Karine R.
Rating: 5 out of 5
following a purchase from 04/11/2023
Nothing to say. I recommend it.
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Response from Cosmé’Chic
Thank you so much for your recommendation Karine! We are delighted that you are satisfied with your experience 😉
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Lucette G.
Rating: 5 out of 5
following a purchase from 02/11/2023
Quality product good value fast delivery
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Response from Cosmé’Chic
Thank you very much Lucette for your positive review! We are delighted that you are satisfied with your order and Cosmé'Chic services!
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Catherine H.
Rating: 5 out of 5
following a purchase from 02/11/2023
Serious Fast shipping Competitive prices
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Response from Cosmé’Chic
Thank you very much, Catherine, for your positive review! We're glad you enjoyed our service and your shopping!
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Laetitia L.
Rating: 2 out of 5
following a purchase from 01/11/2023
The package was poorly packaged and the products were visible inside.
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Response from Cosmé’Chic
We are sorry to hear that the package was not properly packed and that the products were visible. We apologize for this inconvenience. We are taking your feedback into account and will make sure to improve our packaging process. Thank you for letting us know. If you have any further concerns, please do not hesitate to contact us.
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Nadine J.
Rating: 5 out of 5
following a purchase from 31/10/2023
Fair prices and fast delivery
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Response from Cosmé’Chic
Thank you very much for your positive feedback, Nadine! We are delighted that you like our site and that you were satisfied with our prices and delivery service. We strive to provide a quality experience for our customers and are pleased to have met your expectations.
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Marie Claude H.
Rating: 5 out of 5
following a purchase from 31/10/2023
perfect
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Response from Cosmé’Chic
We are delighted that our products have met your expectations. Thank you very much for your positive feedback!
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