The online store Cosmé'Chic excels in delivering products quickly and efficiently, with many customers noting that their orders arrived on time and well-packaged. The reliability of the service is highlighted by consistent experiences of receiving exactly what was ordered, which adds to customer satisfaction. The quality of products, especially from the Essence brand, is frequently praised for being both effective and reasonably priced, making beauty purchases feel like a great value.
Thank you very much for your feedback! We are always delighted when a customer is satisfied.
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françoise D.
Rating: 5 out of 5
following a purchase from 13/12/2022
Top..nothing ā to say...delighted with this first order...thank you...happy holidays...
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Response from Cosmé’Chic
Thank you very much Franœise for your comment and your satisfaction. We wish you and your family a wonderful holiday season.
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marie rose T.
Rating: 5 out of 5
following a purchase from 11/12/2022
Perfectly fine.
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Response from Cosmé’Chic
Thank you Marie Rose, we really appreciate your comment. We hope this is just the beginning of a long relationship with your store!
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Nadia V.
Rating: 5 out of 5
following a purchase from 11/12/2022
Super product
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Response from Cosmé’Chic
Thank you very much Nadia for your positive review! We are delighted that you are satisfied with your product!
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Sabine F.
Rating: 5 out of 5
following a purchase from 11/12/2022
Serious site I place all my orders on cosmé'chic never disappointed delivery on time very good products at unbeatable prices I make big savings all year round
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Response from Cosmé’Chic
Thank you very much Sabine for your positive review! We are happy to hear that you are satisfied with our products and that you were able to take advantage of our great prices. Your satisfaction is our highest priority and we're delighted to hear it.
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Christine S.
Rating: 5 out of 5
following a purchase from 05/12/2022
super
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Response from Cosmé’Chic
Thank you very much Christine, we are delighted that you are satisfied with your experience at Cosmé'Chic!
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Lumale A.
Rating: 5 out of 5
following a purchase from 07/12/2022
Parcel received one day in advance, very satisfied, parcel in good condition.
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Response from Cosmé’Chic
Thank you very much for your positive feedback! We really appreciate your satisfaction and are happy that the parcel arrived early and in good condition. Thank you very much!
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Cédric L.
Rating: 5 out of 5
following a purchase from 05/12/2022
Compliant product
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Response from Cosmé’Chic
Thank you very much for your comment and your excellent rating! We are delighted that you were satisfied with the product.
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Virginie J.
Rating: 4 out of 5
following a purchase from 03/12/2022
The red varnish I ordered is not the red I was expecting. The rest is fine.
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Response from Cosmé’Chic
Dear customer,
We would like to have the opportunity to discuss what went wrong with your order.
Could you please contact me at [email protected]?
We will work with you to resolve this issue as quickly as possible.
Best regards,
Dina, Cosmé'Chic Customer Service
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Manoah G.
Rating: 5 out of 5
following a purchase from 30/11/2022
perfect
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Response from Cosmé’Chic
Thank you so much for your positive feedback, Manoah! We're delighted you enjoyed our site!
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Ludivine M.
Rating: 5 out of 5
following a purchase from 01/12/2022
Very good product
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Response from Cosmé’Chic
Thank you for your review Ludivine! We're delighted you like our products!
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Anne Marie P.
Rating: 5 out of 5
following a purchase from 29/11/2022
I didn't know about this site. From now on I'll be ordering regularly and I'm very happy with the products and the prices. Thanks again!!!!!!
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Response from Cosmé’Chic
Thank you very much for your interest and your compliments. We're delighted that you're happy with the products and prices available on our site, and we wish you many happy future orders!
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Chantal P.
Rating: 5 out of 5
following a purchase from 26/11/2022
Great value for money. Thanks
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Response from Cosmé’Chic
That's very kind of you, Chantal. We thank you for your support and are delighted that you enjoy our products. We hope to see you again soon.
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ABDOU K.
Rating: 5 out of 5
following a purchase from 25/11/2022
Perfect fast delivery
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Response from Cosmé’Chic
Thank you very much Abdou, we're glad you're satisfied!
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isabelle L.
Rating: 5 out of 5
following a purchase from 23/11/2022
Satisfied
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Response from Cosmé’Chic
Thank you Isabelle for your kind review! We are delighted that you were satisfied with your experience at Cosmé'Chic. We hope to see you again soon!
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Nicole D.
Rating: 5 out of 5
following a purchase from 22/11/2022
fast, compliant delivery
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Response from Cosmé’Chic
Thank you very much, Nicole! We are delighted that your order arrived on time and in perfect condition. Thank you for choosing Cosmé'Chic!
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catherine V.
Rating: 4 out of 5
following a purchase from 22/11/2022
very fast delivery, I only regret the small packaging of the products
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Response from Cosmé’Chic
Thank you Catherine for your review! We are delighted that your order arrived so quickly. We take note of your suggestion regarding the packaging of the products and will look into how we can improve this.
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CAIUS C.
Rating: 5 out of 5
following a purchase from 07/11/2022
Fast delivery and well packaged! Very satisfied.
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Response from Cosmé’Chic
Thank you very much, Caius! We're delighted that you're happy with your order and that the shipping and packaging lived up to your expectations! We hope you'll use our services again!
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Anceaux M.
Rating: 5 out of 5
following a purchase from 22/11/2022
Never disappointed
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Response from Cosmé’Chic
Thank you very much Anceaux for this very positive feedback! We are delighted that you are satisfied with our products. We look forward to hearing from you and hope you will visit us again soon.
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Fabienne D.
Rating: 5 out of 5
following a purchase from 20/11/2022
perfectly packaged product at a competitive price
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Response from Cosmé’Chic
Thank you for placing your order and sharing your positive review of our site Fabienne! We are delighted that you are satisfied with your product and ordering experience. Thank you for your loyalty.
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hélène P.
Rating: 5 out of 5
following a purchase from 20/11/2022
Very fast, simple and effective I recommend
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Response from Cosmé’Chic
Thank you very much for your positive review, Hélène. We are delighted that our site has met your expectations. We appreciate your support and trust!
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Eric G.
Rating: 3 out of 5
following a purchase from 17/11/2022
missing 1 product not yet reimbursed
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Response from Cosmé’Chic
We are sorry that you have encountered a problem with your order and that the missing product has not yet been refunded. We will immediately check the status of your refund and take the necessary steps to resolve it quickly. Thank you for your patience and understanding.
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mauricette M.
Rating: 5 out of 5
following a purchase from 17/11/2022
completely satisfied
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Response from Cosmé’Chic
Thank you very much for your feedback, Mauricette! We are delighted that you were satisfied with your experience at Cosmé'Chic.
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Sobreiro C.
Rating: 5 out of 5
following a purchase from 12/11/2022
Fast and careful shipping. Satisfied with my order
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Response from Cosmé’Chic
Thank you very much for your positive feedback! We are delighted that you were satisfied with your order and that you received your parcel quickly. We thank you for your confidence and hope to see you soon on our site!
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Andre B.
Rating: 4 out of 5
following a purchase from 10/11/2022
Parfait mais pas fa île d'obtenir le suivi de la commande normalement vous dites 48 heures mais la mien a pris 5 jours complets la un effort serait le bienvenu merci
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Response from Cosmé’Chic
Thank you very much for your review, we're sorry you had a bad delivery experience. We will investigate why your delivery took so long so we can improve our service. We work hard to provide our customers with fast deliveries and a hassle-free experience.
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Fatima O.
Rating: 3 out of 5
following a purchase from 05/11/2022
Very good
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Response from Cosmé’Chic
Thank you very much for your review, Fatima! We're glad you enjoyed the site.
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Danielle A.
Rating: 5 out of 5
following a purchase from 11/11/2022
Very happy with the mauve gradient eyeshadows, very pretty.
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Response from Cosmé’Chic
Thank you very much Danielle! We are delighted that you enjoyed the eyeshadows. We are happy to hear that you are satisfied.
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Karima D.
Rating: 5 out of 5
following a purchase from 10/11/2022
Very satisfied
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Response from Cosmé’Chic
Thank you very much for your positive review, Karima. We are delighted that you liked our site!
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Martine D.
Rating: 5 out of 5
following a purchase from 10/11/2022
Perfect
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Response from Cosmé’Chic
Thank you very much for your very positive review! We're delighted you enjoyed our site and hope you'll come back again soon.
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Sandrine B.
Rating: 4 out of 5
following a purchase from 09/11/2022
Great, thanks
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Response from Cosmé’Chic
Thank you, Sandrine, for taking the time to leave a positive review on our site. We're delighted you enjoyed your experience!
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Fanny S.
Rating: 5 out of 5
following a purchase from 09/11/2022
Fast delivery, compliant products
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Response from Cosmé’Chic
Thank you very much Fanny, that's very kind of you! We're delighted that you're satisfied with the quality and speed of our services.
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Danièle I.
Rating: 5 out of 5
following a purchase from 09/11/2022
always satisfied with Cosme'chic. very good value for money, fast delivery, very serious site. Thank you
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Response from Cosmé’Chic
Thank you for your compliments and support Danièle! We're glad you're still satisfied with our products and services. Thank you for your loyalty!
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Farida H.
Rating: 5 out of 5
following a purchase from 07/11/2022
Beautiful makeup I am very satisfied with my purchases
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Response from Cosmé’Chic
Thank you very much Farida, we are happy that you are satisfied with your purchase!
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Lucie G.
Rating: 5 out of 5
following a purchase from 05/11/2022
Super
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Response from Cosmé’Chic
Thank you Lucie for your positive review. We are delighted that Cosmé'Chic has met your expectations.
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Une cavalière B.
Rating: 1 out of 5
following a purchase from 04/11/2022
Very disappointed I order on the site I receive an email to tell me that my order has been shipped and a few days later I am told that I will be refunded because my item is no longer in stock I do not understand why in this case I received an email saying that my order had been shipped is illogical especially if it is no longer in stock I do not recommend this site.
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Response from Cosmé’Chic
Hello Cavalière, we understand your disappointment with your shopping experience on our site. We sincerely apologize for the confusion caused by the e-mail indicating the shipment of your order, when the item was actually out of stock. We are actively working to improve our inventory management system and avoid such situations in the future. Your refund has been processed and we look forward to regaining your trust. Your satisfaction is our top priority.
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Adeline G.
Rating: 5 out of 5
following a purchase from 05/11/2022
Fast and careful shipping, I recommend
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Response from Cosmé’Chic
Thank you very much for this very positive review Adeline. We are delighted that you are satisfied with your order. We strive to handle every order with care and deliver as quickly as possible. We look forward to seeing you again soon.
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Nathalie M.
Rating: 5 out of 5
following a purchase from 02/11/2022
Fast delivery. Top-notch mascara
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Response from Cosmé’Chic
Thank you for your wonderful feedback, which underlines the quality of our service. We are delighted that you are completely satisfied with our products.
We hope to see you soon!
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Monique A.
Rating: 5 out of 5
following a purchase from 02/11/2022
Good. Thank you.
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Response from Cosmé’Chic
Thank you Monique, we're delighted you enjoyed our site!
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PATACCHINI S.
Rating: 1 out of 5
following a purchase from 31/10/2022
Order placed and sent on 2/11 with parcel number created. On 8/11, I received an email stating that my order was out of stock and therefore cancelled. I don't recommend it.
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Response from Cosmé’Chic
Hello Patacchini,
We are very sorry that your order had to be cancelled due to a stock shortage. We take this situation very seriously and will do our best to avoid it happening again in the future. We want to provide you with a positive experience and, for this reason, we hope you will give us a second chance.
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Corinne D.
Rating: 5 out of 5
following a purchase from 30/10/2022
Very good site, reliable, and order received nickel and very quickly...
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Response from Cosmé’Chic
Hello, we would like to thank you very much for your online testimonial. Don't hesitate to tell your friends and family about us. We'd be delighted to show them our products.
Have a nice day. Cosmé'Chic
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