Cosmé'Chic delivers items quickly and reliably, with many customers noting fast delivery, on-time arrivals, and products arriving in good condition or exactly as ordered. The store stands out for clear value, with multiple comments about competitive prices and good price‑quality balance, along with well-packaged shipments and careful handling to protect items. Customer service is highlighted for responsiveness and support in several positive experiences, including easy communication and efficient order processing. Overall, customers repeatedly experience smooth ordering, prompt delivery, and favorable value for money.
Thank you for taking the time to leave this lovely comment! We hope to see you again soon.
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Sabrina T.
Rating: 4 out of 5
Very good site with good products and choice. I would order again without hesitation, especially as the delivery was really fast! Ordered on a Wednesday afternoon, and the parcel was in my letterbox on Friday morning. Just great!
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Response from Cosmé’Chic
Thank you very much for your kind comment! We are delighted that you are enjoying your purchase from us! We hope to see you soon :)
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- S.
Rating: 4 out of 5
Very good product. Too bad the shipping costs are not readjusted when buying several items.
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Response from Cosmé’Chic
A big thank you! And if something was missing for the fifth star, don't hesitate to let us know. The Cosmés'Chic team
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Yasmina R.
Rating: 4 out of 5
Great value for money !!!!
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Response from Cosmé’Chic
Thank you for your lovely comment! See you soon!
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Brigitte C.
Rating: 2 out of 5
Order not conform to my request because the blush gemey maybelline was not in my package
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Response from Cosmé’Chic
Dear customer, We would like to thank you for your comment regarding the problem with the delivery of your order. Have you already called our customer service to solve this problem and obtain a commercial gesture? We look forward to hearing from you and will be delighted to help! Best regards,
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Annette D.
Rating: 4 out of 5
Serious and fast
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Response from Cosmé’Chic
Thank you very much for your very kind comment.
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Jeanne M.
Rating: 4 out of 5
Exactly what I expected. No surprises
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Response from Cosmé’Chic
Thank you for this wonderful message! We are delighted that you are satisfied!
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Françoise L.
Rating: 4 out of 5
Fast delivery, very attractive prices
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Response from Cosmé’Chic
Thank you for your kind comment! See you soon!
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Karima B.
Rating: 4 out of 5
Super low-cost
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Response from Cosmé’Chic
Thank you for this nice review
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Rachida T.
Rating: 4 out of 5
Delivery a little long but very satisfied with the products.
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Response from Cosmé’Chic
Thank you for your lovely comment! See you soon!
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Nathalie R.
Rating: 4 out of 5
Good site and product as ordered
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Response from Cosmé’Chic
Thank you for this wonderful comment, See you soon!
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Sabrina C.
Rating: 3 out of 5
I gave a product that does not correspond to the product I ordered.
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Response from Cosmé’Chic
Dear customer, Thank you for your comment. We are very sorry for the problem with the delivery of your order. Have you already called our customer service to resolve this issue and obtain a commercial gesture? We'd be delighted to help! See you soon!
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Gaelle T.
Rating: 3 out of 5
Disappointed because it's been 2 times that I've ordered from this site, which I recognize as very attractive in terms of the products on offer and the low prices, but the orders aren't fulfilled: the 1st error concerned the color of a mascara and the 2nd order was missing 1 product. Although the prices aren't very high, it's not justified not to process customer orders properly. What's more, customer service isn't very responsive despite my messages, with no reply from them. In short, I think it's a real shame!
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Response from Cosmé’Chic
We are sorry that you were not satisfied with your experience with us. We strive to respond to all of our customers as quickly as possible and to treat every order with care and attention. We will work hard to improve your experience the next time you order. Please do not hesitate to contact us again if you have any questions.
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Marianne G.
Rating: 4 out of 5
Not expensive fast delivery brand product but packaging not French so a bad point but very good otherwise
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Response from Cosmé’Chic
Thank you for sharing your opinion with us!
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Pascale S.
Rating: 4 out of 5
Correct
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Response from Cosmé’Chic
Thank you for your lovely comment! See you soon!
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Alexandra L.
Rating: 4 out of 5
Super fast make-up received in perfect condition.
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Response from Cosmé’Chic
Thank you for your excellent comment. We are delighted that you are satisfied!
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- B.
Rating: 4 out of 5
Attractive prices but high shipping costs
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Response from Cosmé’Chic
A big thank you! And if something was missing for the fifth star, don't hesitate to let us know. The Cosmés'Chic team
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- M.
Rating: 4 out of 5
attractive price
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Response from Cosmé’Chic
Thank you for sharing your opinion with us!
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- M.
Rating: 4 out of 5
Serious, fast delivery. Delivery charge a little high for such a small package.
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Response from Cosmé’Chic
Thank you for sharing your opinion with us!
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- A.
Rating: 4 out of 5
Fast delivery / product conforms Everything went well.
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Response from Cosmé’Chic
Thank you for this wonderful message! We are delighted that you are satisfied!
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Emilie F.
Rating: 4 out of 5
1 product replaced, but satisfied all the same. Sincerely EF
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Response from Cosmé’Chic
Thank you for this wonderful message! We are delighted that you are satisfied!
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- I.
Rating: 3 out of 5
I did not receive the same two tubes of foundation that I had ordered, but the order was received on time.
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Response from Cosmé’Chic
Thank you for taking the time to write this review. We hope to be able to satisfy you even more next time.
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Laetitia C.
Rating: 4 out of 5
super site we find branded products much cheaper than supermarkets I recommend!
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Response from Cosmé’Chic
Thank you for your excellent comment. We are delighted that you are satisfied!
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Camille S.
Rating: 3 out of 5
Convenient to use. However, I do not understand why it is possible to select and pay for products that are not in stock/deliverable.
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Response from Cosmé’Chic
Thank you for taking the time to leave us your feedback, Camille. We make sure that all our products are always available: we're sorry you had such a difficult time. If you have a problem with a specific product, please do not hesitate to contact us and we will do our best to help you find a solution.
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Lemaitre N.
Rating: 3 out of 5
Good, but lacks product explanations
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Response from Cosmé’Chic
Thank you for your feedback. We will work to improve our content and provide more information and explanations on the product sheets. We hope you enjoy your next visit.
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Nathalie D.
Rating: 2 out of 5
Customer service receptive Refund of postage fast By cons delivery via Mondial Relay, a disaster .. 12 days to get my package, an aberration ... I would recommend another delivery service...disappointed overall.
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Response from Cosmé’Chic
Dear Customer, We are very sorry for the inconvenience caused by Mondial Relay. We hope you will be satisfied next time. Yours sincerely, Cosmé'Chic
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Celine L.
Rating: 4 out of 5
Attractive price, very good product quality
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Response from Cosmé’Chic
Thank you for sharing your opinion with us!
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- M.
Rating: 4 out of 5
Good communication, impeccable order tracking. Unfortunately, one of the items was no longer available, but I was reimbursed immediately. Satisfied with my purchase, I recommend this site.
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Response from Cosmé’Chic
Thank you very much for your very nice comment! We are delighted that you are satisfied!
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Anastasia L.
Rating: 4 out of 5
very good fast delivery
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Response from Cosmé’Chic
Thank you for taking the time to write this lovely comment. See you soon!
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Esther D.
Rating: 3 out of 5
I had ordered the aloe vera oil and it's the carrot oil that I'm receiving, beware of ordering errors!
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Response from Cosmé’Chic
Dear customer, We're sorry about this error. Please send us an e-mail with a photo of the product you received. We will send you back the product you ordered and you will also be able to keep the carrot oil. Have a nice day :)
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Emilie D.
Rating: 4 out of 5
Very good price and fast delivery
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Response from Cosmé’Chic
Thank you for your lovely comment! See you soon!
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Lindsay A.
Rating: 4 out of 5
The products correspond to the description, the price is very interesting and the company is trustworthy. Two products were missing from the order and it only took a phone call for the missing make-up to be sent to me. I recommend this site
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Response from Cosmé’Chic
Thank you for the amazing feedback! We're so glad you're satisfied!
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Chaima E.
Rating: 4 out of 5
The site is very good, even if it sometimes lacks clarity about the products.
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Response from Cosmé’Chic
Thank you for your very kind review. We have taken note of your suggestion on the clarity of the products and thank you very much :) See you soon!
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Jessica B.
Rating: 4 out of 5
very fast delivery perfect
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Response from Cosmé’Chic
Thank you for your wonderful comment. Your satisfaction means a lot to us.
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Souad B.
Rating: 4 out of 5
Not enough choice, fair prices.
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Response from Cosmé’Chic
Thank you for your comment. We have taken note of your suggestion concerning the choice of products, and we thank you very much for it.
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Elodie G.
Rating: 2 out of 5
A pallet received completely broken....
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Response from Cosmé’Chic
Dear customer, Could you please confirm that you have received your refund for the breakage of this pallet? Yours faithfully
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Albrecht L.
Rating: 4 out of 5
Good value for money
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Response from Cosmé’Chic
Thank you for your lovely comment! See you soon!
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Astrid C.
Rating: 4 out of 5
Good site but the products are difficult to update. In order to have a real eye on availabilities.
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Response from Cosmé’Chic
Thank you for your kind comment. It's well noted about the products. We will do our best to satisfy you!
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