Cosmé'Chic delivers items quickly and reliably, with many customers noting fast delivery, on-time arrivals, and products arriving in good condition or exactly as ordered. The store stands out for clear value, with multiple comments about competitive prices and good price‑quality balance, along with well-packaged shipments and careful handling to protect items. Customer service is highlighted for responsiveness and support in several positive experiences, including easy communication and efficient order processing. Overall, customers repeatedly experience smooth ordering, prompt delivery, and favorable value for money.
Thank you for sharing your opinion with us! We do our best to diversify our products to better satisfy you :) See you soon!
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Jenny S.
Rating: 4 out of 5
Very good site with interesting products and above all impeccable service.
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Response from Cosmé’Chic
Thank you for your wonderful comment. Your satisfaction means a lot to us.
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Céline B.
Rating: 4 out of 5
Fine
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Response from Cosmé’Chic
Thank you for this nice review
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Tiphaine S.
Rating: 4 out of 5
order received promptly
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Response from Cosmé’Chic
Thank you for your wonderful comment. Your satisfaction means a lot to us.
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Viviane D.
Rating: 4 out of 5
Interesting site with new brands that didn't exist a while ago, and special offers that you won't find anywhere else.
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Response from Cosmé’Chic
A very big thank you for your kind comment. We hope to see you again soon. â¤
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Manar A.
Rating: 4 out of 5
Great, too bad there aren't more products.
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Response from Cosmé’Chic
Thank you for your kind comment! We do our best to have more products to satisfy you! Don't hesitate to visit the site from time to time to see what's new! We hope to see you soon!
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Marie Lyne C.
Rating: 4 out of 5
Order received quickly and the products are of good quality.
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Response from Cosmé’Chic
Thank you for your interest! We're delighted to hear you're enjoying your purchase from us! We hope to see you soon :)
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Christelle T.
Rating: 4 out of 5
very good, more than fair prices
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Response from Cosmé’Chic
Thank you for sharing your opinion with us!
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Anonymous A.
Rating: 4 out of 5
The site is great. I now only order from this site for my make-up, which is much cheaper.
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Response from Cosmé’Chic
Your kind comment will go straight to the heart of our team! Thank you
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Anne P.
Rating: 4 out of 5
your quote is very good but delivery is a bit long otherwise nothing to report
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Response from Cosmé’Chic
Thank you for your kind comment. We have noted your opinion about the delivery, we thank you! We always do our best to satisfy you! We hope to see you again soon.
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Leila M.
Rating: 4 out of 5
very good but only 5% discount doesn't give you the desire to be a regular customer but I was delighted to buy from you.
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Response from Cosmé’Chic
Thank you for your feedback! We are delighted that you are enjoying your purchase from us! We invite you to visit our site from time to time to see the discounts we offer! We hope to see you soon :)
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Anonymous A.
Rating: 4 out of 5
Delivery time a little long, I received my order after a week. Apart from that, the products are brand new, I'm delighted despite the long wait for the parcel.
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Response from Cosmé’Chic
Thank you for your kind comment! We are delighted that you are satisfied! We've noted your comments about the delivery times, and we'd like to thank you for them! We hope to be able to satisfy you even more next time!
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Anonymous A.
Rating: 4 out of 5
good products and good prices
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Response from Cosmé’Chic
Thank you for sharing your opinion with us!
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Anonymous A.
Rating: 3 out of 5
order received on time. products conform. small disappointment with customer service who never replied. Lack of loyalty gesture despite my numerous orders.
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Response from Cosmé’Chic
We apologize for the lack of response from our customer service department. We appreciate your loyalty and would be delighted to hear from you if you have any questions. Please do not hesitate to contact us.
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Anonymous A.
Rating: 4 out of 5
Package arrived safely and well packaged
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Response from Cosmé’Chic
Thank you for your wonderful comment. Your satisfaction means a lot to us.
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Anonymous A.
Rating: 4 out of 5
Fine
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Response from Cosmé’Chic
Thank you for your lovely comment! See you soon!
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Anonymous A.
Rating: 4 out of 5
not bad at all fast shipping!
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Response from Cosmé’Chic
Thank you for sharing your opinion with us!
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Anonymous A.
Rating: 3 out of 5
The site is very good, shipping was more than fast to my surprise. The invoices are clear. But the big problem is with the lipsticks... we don't have enough information about the colors, the way they look on the lips, the textures, especially the lack of photos. Because the name of the color doesn't tell us the true color of the lipstick and, above all, how it looks on the lips.
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Response from Cosmé’Chic
Thank you for your feedback! We take care to constantly check and improve our products and our website, and we work to provide as much information as possible about our lipsticks. We'll try to include more photos in the product descriptions.
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Anonymous A.
Rating: 4 out of 5
Exactly the same products as in store, too bad I had to wait 5 days to receive my order even though I was supposed to receive it after 48 hours. And lipstick that was not the desired color. Otherwise super happy with my order!
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Response from Cosmé’Chic
Thank you for this wonderful message! We're delighted that you're satisfied! We're sorry to hear about these incidents, but we can only advise you to call our customer service team, who will be delighted to help you.
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Anonymous A.
Rating: 4 out of 5
This site is very interesting it offers brand items at good prices, very good quality however I ordered a lipstick brand Maybelline I thought it was a lipstick Bordeaux in the end it was funny but compared to other items nothing to say I am satisfied with my purchase if only for the lipstick
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Response from Cosmé’Chic
Thank you for your wonderful message! We are delighted that you are happy with your purchase! We're sorry to hear about your lipstick. Have you already called our customer service to solve this problem and obtain a commercial gesture? We'd be delighted to help! See you soon!
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Anonymous A.
Rating: 4 out of 5
good site and fast delivery
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Response from Cosmé’Chic
Thank you for this wonderful message! We are delighted that you are satisfied!
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Anonymous A.
Rating: 4 out of 5
efficient service. very good commercial spirit. i recommend.
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Response from Cosmé’Chic
Thank you for your comment and the various compliments. Your satisfaction means a lot to us.
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Anonymous A.
Rating: 4 out of 5
Good and cheap site
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Response from Cosmé’Chic
Thank you for your lovely comment! See you soon!
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Anonymous A.
Rating: 4 out of 5
CosméChic is an excellent site. I'll pass over the prices, which are the most attractive I've seen. The site is very easy to navigate, pretty and well thought out. It's very intuitive. The only downside for me is that there's no description of the make-up colors. You have to go online to find out. But compared to the price, it's not a big deal. I've already recommended it to several people.
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Response from Cosmé’Chic
Thank you for your comment and the various compliments. We have received your suggestion concerning the description of the colors on the make-up and we thank you very much for it. We will do our utmost to ensure your complete satisfaction.
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Anonymous A.
Rating: 4 out of 5
Very interesting site for the price of the products. Order received quickly (1 week via Mondial Relay). I recommend and I will certainly buy again several times because I am really satisfied.
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Response from Cosmé’Chic
This pleasant comment will go straight to the heart of our team! We are delighted that you are satisfied! Thank you â¤
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Anonymous A.
Rating: 4 out of 5
Interesting site
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Response from Cosmé’Chic
Thank you for your lovely comment! See you soon!
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Anonymous A.
Rating: 4 out of 5
Careful shipment, new products not unwrapped. Would recommend.
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Response from Cosmé’Chic
Thank you for your lovely comment! See you soon!
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Anonymous A.
Rating: 3 out of 5
Great! Except that my blush was completely broken, poorly packaged in a simple pink paper.
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Response from Cosmé’Chic
Thank you very much for taking the time to leave a review on our site. We apologize for the inconvenience and will do our utmost to improve packaging and product quality for your next order.
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Anonymous A.
Rating: 4 out of 5
A financially attractive site, as the products on offer are much less expensive than in supermarkets. It's a pity, though, that delivery is free for higher prices.
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Response from Cosmé’Chic
Thank you! We note that there is room for improvement and we are working on it. The Cosmè'Chic team
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Anonymous A.
Rating: 4 out of 5
easy-to-use site
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Response from Cosmé’Chic
Thank you for sharing your opinion with us!
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Anonymous A.
Rating: 4 out of 5
Very efficient: even though there was a stock error, I was immediately reimbursed for the unavailable products, and I received the rest of my order very quickly.
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Response from Cosmé’Chic
Thank you for your excellent comment. We are delighted that you are satisfied!
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Anonymous A.
Rating: 4 out of 5
Destocking products you can't find anywhere!
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Response from Cosmé’Chic
Thank you for sharing your opinion with us!
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Anonymous A.
Rating: 4 out of 5
Quality products and fast delivery
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Response from Cosmé’Chic
Thank you for your lovely comment! See you soon!
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Anonymous A.
Rating: 2 out of 5
Not much choice for relays and shipping costs too expensive domage Otherwise real savings . Too bad!!!
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Response from Cosmé’Chic
Hello,
We are sorry to hear that you were not satisfied with your experience with us. We do our best to provide customers with the best offers and the most enjoyable experience possible. We would be happy to discuss your comments with you and see how we can improve our services. Thank you very much.
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Anonymous A.
Rating: 4 out of 5
products always conform. color description for make-up sometimes lacking.
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Response from Cosmé’Chic
Thank you very much for your kind comment and suggestion! We have taken good note of it! We hope to be able to satisfy you even more next time!
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Anonymous A.
Rating: 4 out of 5
Cheap branded products, they are good products and the delivery is fast. So far I'm satisfied.
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Response from Cosmé’Chic
Thank you for your excellent comment. We are delighted that you are satisfied!
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Anonymous A.
Rating: 2 out of 5
good presentation of the site, but unfortunately the products do not correspond to the description
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Response from Cosmé’Chic
Hello Anonymous, thank you for taking the time to share your review and we sincerely apologize if the products did not meet your expectations. We apologize for the inconvenience. We appreciate your support and hope that you will give us another chance to provide you with quality service and products.
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Anonymous A.
Rating: 4 out of 5
Interesting price unfortunately there are shipping costs
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Response from Cosmé’Chic
Thank you very much for this positive feedback, it helps us to progress even further. The Cosmés'Chic team
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Anonymous A.
Rating: 4 out of 5
Fine
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Response from Cosmé’Chic
Thank you for this nice review
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Anonymous A.
Rating: 3 out of 5
We find the products in several different tabs but otherwise nice site ... too bad that some products no longer return.
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Response from Cosmé’Chic
Thank you for your review of our site. We try to offer a wide variety of products to satisfy our customers. We are sorry that some products are no longer available and we are constantly working to improve our offer.
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