Cosmé'Chic delivers items quickly and reliably, with many customers noting fast delivery, on-time arrivals, and products arriving in good condition or exactly as ordered. The store stands out for clear value, with multiple comments about competitive prices and good price‑quality balance, along with well-packaged shipments and careful handling to protect items. Customer service is highlighted for responsiveness and support in several positive experiences, including easy communication and efficient order processing. Overall, customers repeatedly experience smooth ordering, prompt delivery, and favorable value for money.
very good product, new, fast delivery, not expensive at all. but not enough references
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Response from Cosmé’Chic
A big thank you! And if something was missing for the fifth star, don't hesitate to let us know. The Cosmés'Chic team
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Noemie M.
Rating: 3 out of 5
following a purchase from 18/04/2022
Package incomplete. I am missing a product. I have written to you but you have not replied.
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Response from Cosmé’Chic
Hello Noemie! We sincerely apologize for the shipping error that resulted in a missing product in your package. We also apologize for the lack of response to your message. Please contact us so that we can find a satisfactory solution for you. We will take steps to resolve this issue and provide you with full support. Your satisfaction is our priority.
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Madeleine B.
Rating: 4 out of 5
following a purchase from 14/04/2022
delivery ok product conforms... thank you I will not hesitate to recommend, especially since the prices are interesting... see you soon.
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Response from Cosmé’Chic
Thank you very much for this positive feedback, it helps us to progress even further. The Cosmè'Chic team
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Nathalie P.
Rating: 4 out of 5
following a purchase from 24/03/2022
Hello I am missing an item I am still waiting for your reply otherwise not disappointed fast shipping ... good product ...
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Response from Cosmé’Chic
Thank you for your feedback and these four stars. If any detail can be improved, write to us: we always take it into account. The Cosmés'Chic team
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Chantal C.
Rating: 4 out of 5
following a purchase from 23/03/2022
order processed seriously, too bad one item was missing, I was immediately informed and reimbursed. A site that gives you access to brand-name products at the lowest cost. A RECOMMEND
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Response from Cosmé’Chic
Thank you! We note that there is room for improvement and we are working on it. The Cosmè'Chic team
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Estelle M.
Rating: 4 out of 5
following a purchase from 24/03/2022
Fast delivery, 99% satisfied with the products... Unfortunately the mascara was completely dry so unusable. 😭 Fast delivery
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Response from Cosmé’Chic
Thank you for your feedback and these four stars. If any detail can be improved, write to us: we always take it into account. The Cosmés'Chic team
V
Vanessa S.
Rating: 4 out of 5
following a purchase from 03/03/2022
Fast delivery
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Response from Cosmé’Chic
Thank you very much for this positive feedback, it helps us to progress even further. The Cosmè'Chic team
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Sylvie M.
Rating: 4 out of 5
following a purchase from 29/09/2021
Just perfect. Faster than expected delivery, perfect packaging. Delighted.
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Response from Cosmé’Chic
Thank you! We note that there is room for improvement and we are working on it. The Cosmè'Chic team
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France B.
Rating: 4 out of 5
following a purchase from 18/02/2022
very good site brand products really cheap very interesting I recommend it for those looking for brand products on a small budget
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Response from Cosmé’Chic
Thank you for your note. We remain available if you would like to share a comment. The Cosmè'Chic team
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Danielle A.
Rating: 3 out of 5
following a purchase from 16/02/2022
I had ordered 2 products. I only received one. But the 2 products were invoiced and debited without explanation? Even though the second was out of stock? So I had to make a claim to be reimbursed for this product, which isn't very serious! It's a pity, because the products are top quality. I might recommend them again, provided such a mistake doesn't happen again.
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Response from Cosmé’Chic
I understand your dissatisfaction and sincerely apologize. We will do our utmost to ensure that this error does not happen again.
A
Aurelie H.
Rating: 4 out of 5
following a purchase from 05/02/2022
Satisfied with my products and well-packaged parcel
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Response from Cosmé’Chic
Thank you for your note. We remain available if you would like to share a comment. The Cosmè'Chic team
S
Sylvie P.
Rating: 4 out of 5
following a purchase from 02/02/2022
Reliable site
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Response from Cosmé’Chic
Thank you for your feedback and these four stars. If any detail can be improved, write to us: we always take it into account. The Cosmés'Chic team
L
Laurine C.
Rating: 4 out of 5
following a purchase from 28/01/2022
Delighted with my purchase. The only downside was the packaging: the nail varnishes were put in a tracked envelope without any protection. Luckily no breakage this time.
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Response from Cosmé’Chic
Thank you! We note that there is room for improvement and we are working on it. The Cosmè'Chic team
C
Corinne M.
Rating: 4 out of 5
following a purchase from 26/01/2022
Well received, but not very well packaged for liquid, it leaked a little. Otherwise OK
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Response from Cosmé’Chic
A big thank you! And if something was missing for the fifth star, don't hesitate to let us know. The Cosmés'Chic team
F
Francoise D.
Rating: 4 out of 5
following a purchase from 17/11/2021
I ordered 10 eyebrow pencils, 4 of which are not laminated. Why? The lead is discolored (whitish on the surface... old stock?)
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Response from Cosmé’Chic
Thank you for your feedback and these four stars. If any detail can be improved, write to us: we always take it into account. The Cosmés'Chic team
S
Sandrine C.
Rating: 4 out of 5
following a purchase from 06/07/2020
Very good experience.... Meets my expectations. Fast delivery.
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Response from Cosmé’Chic
Thank you for your note. We remain available if you would like to share a comment. The Cosmè'Chic team
B
Bernard L.
Rating: 4 out of 5
following a purchase from 11/11/2021
compliant product, prompt and careful shipment
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Response from Cosmé’Chic
Thank you! We note that there is room for improvement and we are working on it. The Cosmè'Chic team
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Marie Odile B.
Rating: 4 out of 5
following a purchase from 02/11/2021
package too insecure,the schotch was unstuck,nothing was missing otherwise I would have 'complained' to cosmé chic,otherwise very good quality and very affordable price
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Response from Cosmé’Chic
Thank you! We note that there is room for improvement and we are working on it. The Cosmés'Chic team
F
France B.
Rating: 4 out of 5
following a purchase from 29/10/2021
very good branded product and really cheap you can find everything i recommend it
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Response from Cosmé’Chic
A big thank you! And if something was missing for the fifth star, don't hesitate to let us know. The Cosmés'Chic team
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Maryvonne C.
Rating: 4 out of 5
following a purchase from 26/10/2021
Good product
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Response from Cosmé’Chic
A big thank you! And if something was missing for the fifth star, don't hesitate to let us know. The Cosmés'Chic team
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Nadine L.
Rating: 4 out of 5
following a purchase from 19/08/2021
Fast delivery despite the distance (I live in the DOM). Quality of exchanges with customer service. I recommend!!!
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Response from Cosmé’Chic
Thank you! We note that there is room for improvement and we are working on it. The Cosmè'Chic team
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Sylvie L.
Rating: 4 out of 5
following a purchase from 27/08/2021
Fast
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Response from Cosmé’Chic
Thank you! We note that there is room for improvement and we are working on it. The Cosmè'Chic team
Y
Ylice G.
Rating: 4 out of 5
following a purchase from 26/08/2021
Very good product received quickly
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Response from Cosmé’Chic
Thank you for your note. We remain available if you would like to share a comment. The Cosmè'Chic team
S
Sophie F.
Rating: 4 out of 5
following a purchase from 14/08/2021
Very good site. Fast shipping.
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Response from Cosmé’Chic
A big thank you! And if something was missing for the fifth star, don't hesitate to let us know. The Cosmés'Chic team
C
Claudine H.
Rating: 4 out of 5
following a purchase from 10/08/2021
Good products at great prices....
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Response from Cosmé’Chic
A big thank you! And if something was missing for the fifth star, don't hesitate to let us know. The Cosmè'Chic team
N
Nathalie G.
Rating: 4 out of 5
following a purchase from 29/07/2021
Very fast delivery and compliant product.
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Response from Cosmé’Chic
Thank you! We note that there is room for improvement and we are working on it. The Cosmè'Chic team
V
Vanissa A.
Rating: 4 out of 5
following a purchase from 17/06/2021
Package arrived quickly, in good condition and I had ordered because the prices were attractive.
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Response from Cosmé’Chic
Thank you! We note that there is room for improvement and we are working on it. The Cosmè'Chic team
M
Monique L.
Rating: 4 out of 5
following a purchase from 09/06/2021
Fast delivery But the product is a little tinted And sticky Not very satisfied with the product
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Response from Cosmé’Chic
Thank you very much for this positive feedback, it helps us to progress even further. The Cosmés'Chic team
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Sandrine C.
Rating: 4 out of 5
following a purchase from 21/05/2021
Very satisfied
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Response from Cosmé’Chic
Thank you! We note that there is room for improvement and we are working on it. The Cosmè'Chic team
D
David T.
Rating: 4 out of 5
following a purchase from 13/04/2021
As ordered
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Response from Cosmé’Chic
A big thank you! And if something was missing for the fifth star, don't hesitate to let us know. The Cosmés'Chic team
C
Cathy D.
Rating: 4 out of 5
following a purchase from 05/03/2021
Perfect products except for a shower gel that arrived half-full. Other than that, fast delivery.
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Response from Cosmé’Chic
A big thank you! And if something was missing for the fifth star, don't hesitate to let us know. The Cosmés'Chic team
F
Françoise W.
Rating: 4 out of 5
following a purchase from 12/02/2021
Good
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Response from Cosmé’Chic
A big thank you! And if something was missing for the fifth star, don't hesitate to let us know. The Cosmè'Chic team
M
Marie-Noëlle P.
Rating: 4 out of 5
following a purchase from 11/02/2021
Unfortunately, due to stock errors, not all items ordered could be delivered. A refund was made within a few days and a complementary discount voucher issued.
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Response from Cosmé’Chic
Thank you for your feedback and these four stars. If any detail can be improved, write to us: we always take it into account. The Cosmés'Chic team
C
Celine L.
Rating: 4 out of 5
following a purchase from 08/02/2021
Fast delivery, good product
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Response from Cosmé’Chic
We're delighted that you're satisfied with your order from us!
J
Jean J.
Rating: 4 out of 5
following a purchase from 06/02/2021
delivery a little long
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Response from Cosmé’Chic
Thank you very much for this positive feedback, it helps us to progress even further. The Cosmè'Chic team
F
Francis B.
Rating: 4 out of 5
following a purchase from 29/01/2021
Speed and conformity of the product ordered
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Response from Cosmé’Chic
Thank you for taking the time to leave this nice review!
We're delighted you're happy with your purchase!
We hope to see you soon!
C
Claire K.
Rating: 3 out of 5
following a purchase from 16/01/2021
Package well received but rather long delivery time: ordered on the 16th and received on the 27th.
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Response from Cosmé’Chic
We are sorry that your order was not delivered on time. We are aware of the importance of a fast delivery and we do our utmost to ensure that this does not happen again. Thank you for your confidence in Cosmé'Chic.
A
Aline T.
Rating: 4 out of 5
following a purchase from 14/01/2021
Received on time good products
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Response from Cosmé’Chic
Hello, thank you for your kind comment, we are happy that you are satisfied with your purchase from us!
We look forward to seeing you soon!
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Nadine M.
Rating: 4 out of 5
following a purchase from 06/12/2020
Delivery delayed by 2 days. Package missing delivery address. Otherwise product conforms to my request.
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Response from Cosmé’Chic
Thank you very much for this positive feedback, it helps us to progress even further. The Cosmés'Chic team
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Stéphanie L.
Rating: 4 out of 5
following a purchase from 20/11/2020
Super
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Response from Cosmé’Chic
Thank you very much for this positive feedback, it helps us to progress even further. The Cosmè'Chic team
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