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F
Rating: 3 out of 5
Package conforms to what was ordered. Delivery times not respected, package shipped and received nearly 10 days after being ordered
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Customer reviews of Cosmé’Chic
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 2 597 published reviews
Summary of reviews
The online store Cosmé'Chic excels in delivering products quickly and efficiently, with many customers noting that their orders arrived on time and well-packaged. The reliability of the service is highlighted by consistent experiences of receiving exactly what was ordered, which adds to customer satisfaction. The quality of products, especially from the Essence brand, is frequently praised for being both effective and reasonably priced, making beauty purchases feel like a great value.
Reviews 1, 2, 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
Fast shipping and order as expected
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Response from Cosmé’Chic
Thank you for your comment.
Customer satisfaction is essential for Cosm chic.
We look forward to seeing you again.
Customer satisfaction is essential for Cosm chic.
We look forward to seeing you again.
L
Rating: 5 out of 5
Very good
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Response from Cosmé’Chic
Thank you for your feedback!
The entire Cosmés'chic team is happy to satisfy you.
The entire Cosmés'chic team is happy to satisfy you.
C
Rating: 5 out of 5
Very good speed, good follow-up, respect for the deadline
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Response from Cosmé’Chic
Thank you for your trust!
At Cosm e'chic, we take pride in providing fast service, serious follow-up, and respecting deadlines.
We look forward to serving you again.
At Cosm e'chic, we take pride in providing fast service, serious follow-up, and respecting deadlines.
We look forward to serving you again.
I
Rating: 5 out of 5
good
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Response from Cosmé’Chic
Thank you very much for your positive feedback
P
Rating: 1 out of 5
First and last order on this site! I had to pay extra fees to retrieve my package even though I had already paid for the products and delivery. I usually buy exactly the same products on another site and they are always hermetically sealed and individually packaged. That was not the case here, which raises doubts about hygiene..
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R
Rating: 5 out of 5
Very good
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Response from Cosmé’Chic
Thank you for your support and your trust
M
Rating: 5 out of 5
I recommend
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Response from Cosmé’Chic
Thank you very much for your recommendation. The Cosm chic team thanks you for your trust
N
Rating: 5 out of 5
Perfect! Arrived very quickly, Thank you
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Response from Cosmé’Chic
Thank you for your feedback!
We are delighted that your order arrived quickly.
We look forward to welcoming you again at Cosmés’Chic
We are delighted that your order arrived quickly.
We look forward to welcoming you again at Cosmés’Chic
R
Rating: 5 out of 5
well received
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Response from Cosmé’Chic
We are delighted to learn that your Cosmés Chic order has been received.
See you very soon for a new beauty experience
See you very soon for a new beauty experience
M
Rating: 5 out of 5
Very good
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Response from Cosmé’Chic
Thank you very much for your comment
We are happy to know that your experience with Cosmés’Chic was very satisfactory.
We look forward to serving you again.
We are happy to know that your experience with Cosmés’Chic was very satisfactory.
We look forward to serving you again.
M
Rating: 5 out of 5
Competitive prices, serious.
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Response from Cosmé’Chic
Thank you for your feedback
We are happy that our seriousness and our prices have convinced you.
See you very soon at Cosmés’Chic
We are happy that our seriousness and our prices have convinced you.
See you very soon at Cosmés’Chic
D
Rating: 5 out of 5
Very good
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Response from Cosmé’Chic
We are happy that your experience was satisfactory.
See you very soon at Cosmés’Chic
See you very soon at Cosmés’Chic
S
Rating: 5 out of 5
Fast shipping
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Response from Cosmé’Chic
Thank you for your feedback!
We are happy that the quick delivery met your expectations.
Looking forward to serving you again at Cosmés’Chic
We are happy that the quick delivery met your expectations.
Looking forward to serving you again at Cosmés’Chic
K
Rating: 5 out of 5
Processing in the order was completely satisfactory
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Response from Cosmé’Chic
Hello,
Thank you for your feedback! We are glad that the processing of your order met your expectations. Your satisfaction is our priority.
The Cosm e9'Chic team
Thank you for your feedback! We are glad that the processing of your order met your expectations. Your satisfaction is our priority.
The Cosm e9'Chic team
A
Rating: 5 out of 5
Perfect
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that everything went perfectly. Your satisfaction is very important to us.
The Cosm e'Chic team
The Cosm e'Chic team
C
Rating: 5 out of 5
Very good
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Response from Cosmé’Chic
Thank you for your feedback! We are delighted that your experience was positive. Your satisfaction is our priority.
G
Rating: 1 out of 5
Package in bad condition therefore refused The bad rating is for the transport
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Response from Cosmé’Chic
Hello,
Thank you for your feedback. We are sorry that the package arrived damaged and had to be refused. Your comment has been forwarded to the carrier to prevent this from happening again.
Our customer service is at your disposal to reship your order or find the best solution.
The Cosm e9'Chic team
Thank you for your feedback. We are sorry that the package arrived damaged and had to be refused. Your comment has been forwarded to the carrier to prevent this from happening again.
Our customer service is at your disposal to reship your order or find the best solution.
The Cosm e9'Chic team
L
Rating: 5 out of 5
Speed of delivery
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Response from Cosmé’Chic
Thank you for your comment!
We are happy to know that the delivery was fast. At Cosmés’Chic, shipping your products as quickly as possible is one of our priorities.
See you soon for a new beauty experience.
We are happy to know that the delivery was fast. At Cosmés’Chic, shipping your products as quickly as possible is one of our priorities.
See you soon for a new beauty experience.
Y
Rating: 1 out of 5
Product arrived, poorly packaged. Damaged during transport, I contacted the site, no response to date.
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Response from Cosmé’Chic
Thank you for your feedback. We are sorry that your product arrived damaged and poorly packaged. We also apologize for the lack of response. Our team will get back to you quickly to resolve the situation.
The Cosmés'Chic team
The Cosmés'Chic team
X
Rating: 5 out of 5
Very satisfied
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Response from Cosmé’Chic
Hello,
Thank you very much for your feedback! We are delighted that you are satisfied. See you very soon at Cosmés’Chic
Thank you very much for your feedback! We are delighted that you are satisfied. See you very soon at Cosmés’Chic
D
Rating: 5 out of 5
the mascara is perfect
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Response from Cosmé’Chic
Hello,
Thank you very much for your feedback! We are delighted that you like the mascara. See you very soon at Cosmés’Chic
Thank you very much for your feedback! We are delighted that you like the mascara. See you very soon at Cosmés’Chic
V
Rating: 5 out of 5
Very fast delivery, package in good condition, quality items at very interesting prices - I recommend this site
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Response from Cosmé’Chic
Hello,
Thank you very much for your positive feedback! We are delighted that your order has fully satisfied you. Your compliments about our products and service are very pleasing to us. We look forward to seeing you again soon at Cosmés’Chic.
Thank you very much for your positive feedback! We are delighted that your order has fully satisfied you. Your compliments about our products and service are very pleasing to us. We look forward to seeing you again soon at Cosmés’Chic.
V
Rating: 1 out of 5
Poor quality products. I sent a message that has remained unanswered to this day.
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Response from Cosmé’Chic
Hello,
We are sincerely sorry for this experience and understand your frustration. At Cosmés’Chic, customer satisfaction is our priority. Thank you for contacting us again through our customer service so we can resolve this issue as soon as possible.
We are sincerely sorry for this experience and understand your frustration. At Cosmés’Chic, customer satisfaction is our priority. Thank you for contacting us again through our customer service so we can resolve this issue as soon as possible.
P
Rating: 5 out of 5
Thank you. Good product. I recommend.
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that you like the product and that you recommend it. Your satisfaction is our priority. We look forward to welcoming you again at Cosmés’Chic for your next beauty desires!
C
Rating: 5 out of 5
Impeccable
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Response from Cosmé’Chic
We are delighted that everything was impeccable. Looking forward to seeing you soon at Cosmés’Chic for your next beauty desires!
D
Rating: 5 out of 5
Everything was perfect. Fast delivery. Thank you
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that everything was perfect and that the delivery was quick. Your satisfaction is our priority. See you very soon at Cosmés’Chic for your next beauty desires.
M
Rating: 5 out of 5
Thank u so much all good
N
Rating: 5 out of 5
Top of the top
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Response from Cosmé’Chic
We are really pleased to know that everything was perfect for you.
S
Rating: 1 out of 5
Not very disappointed, order arrived late and the item does not match the photo and the description
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Response from Cosmé’Chic
Thank you for your feedback. We are sorry to hear that the item did not match and that it arrived late. We will check this issue to better serve you in the future.
T
Rating: 5 out of 5
5 stars
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Response from Cosmé’Chic
Thank you for your 5 stars! Your satisfaction is our greatest reward.
S
Rating: 5 out of 5
The product as I expected and the delivery too, everything correct.
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S
Rating: 5 out of 5
Delivery time quite long.
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Response from Cosmé’Chic
Thank you for your feedback. We understand your comment and are actively working to reduce our delivery times.
M
Rating: 5 out of 5
Quality price ratio and fast delivery thank you
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that the quality, price, and delivery speed met your expectations. Your satisfaction is our priority at Cosm chic.
C
Rating: 5 out of 5
Very good
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Response from Cosmé’Chic
We are delighted to know that your experience at Cosm chic went very well.
See you very soon for another visit!
See you very soon for another visit!
F
Rating: 5 out of 5
Fast delivery and quality product
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Response from Cosmé’Chic
A big thank you for your review! We are happy that the quality of the product and the speed of delivery have satisfied you. See you very soon at Cosm e9chic!
C
Rating: 1 out of 5
Two perfumes arrived without the plastic covering the box, they were already used, I made a complaint but received no response
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N
Rating: 5 out of 5
Good site. Lots of choices at good prices.
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Response from Cosmé’Chic
Thank you for your feedback! The entire Cosmétichic team is delighted that our website and our product offerings meet your expectations. See you very soon!
S
Rating: 5 out of 5
I'm super satisfied, I found the shop through Amazon and order my Cooper hair color from Loreal here because I can't get it in our drugstore. Relatively fast delivery from France to Germany, perfect.
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N
Rating: 1 out of 5
I did not receive the right product
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Response from Cosmé’Chic
We are truly sorry for this error.
Thank you for informing us. Can you please contact our customer service with your order number? We will take the necessary steps quickly to send you the correct product or find the solution that suits you best.
Thank you for informing us. Can you please contact our customer service with your order number? We will take the necessary steps quickly to send you the correct product or find the solution that suits you best.