The online store Cosmé'Chic excels in delivering products quickly and efficiently, with many customers noting that their orders arrived on time and well-packaged. The reliability of the service is highlighted by consistent experiences of receiving exactly what was ordered, which adds to customer satisfaction. The quality of products, especially from the Essence brand, is frequently praised for being both effective and reasonably priced, making beauty purchases feel like a great value.
Thank you very much Nathalie for your positive feedback! We are delighted to hear that you are satisfied with your order on our Cosmé'Chic website. Don't hesitate to recommend us to your friends and family and to come back to us for your next purchases. Have a nice day!
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Stéphanie G.
Rating: 1 out of 5
following a purchase from 08/02/2024
Top
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Response from Cosmé’Chic
Hello Stéphanie, thank you for your positive review of our Cosmé'Chic site. It encourages us to continue offering you quality products for a successful beauty experience. Your satisfaction is our priority!
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Ludivine C.
Rating: 5 out of 5
following a purchase from 05/02/2024
Impeccable, good prices, choice
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Response from Cosmé’Chic
We are delighted that you found our prices attractive and that you liked our selection! Thank you very much for your kind words, they encourage us to continue offering the best to our customers.
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ISABELLE S.
Rating: 5 out of 5
following a purchase from 05/02/2024
Everything's ok. Thank you and good luck!
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Response from Cosmé’Chic
Thank you very much for your positive feedback, we appreciate it! We're delighted you like our site and we'll do everything we can to keep you satisfied. Have a nice day!
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Paulette B.
Rating: 5 out of 5
following a purchase from 02/02/2024
Very satisfied with my product
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Response from Cosmé’Chic
We are absolutely delighted that you are so satisfied with your product! Thank you very much for your confidence in us.
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Lindsay L.
Rating: 5 out of 5
following a purchase from 05/02/2024
Quality product and fast shipping
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Response from Cosmé’Chic
Thank you very much Lindsay for your positive review of our Cosmé'Chic website! We are delighted to know that you appreciated the quality of our products and the speed of our shipment. We hope to see you soon on our site for new purchases!
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Sadia A.
Rating: 5 out of 5
following a purchase from 01/02/2024
Very fast and good price
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Response from Cosmé’Chic
Thank you very much for your positive review of our Cosmé'Chic website! We are delighted that you appreciated our speed and competitive prices. We will continue to do our best to satisfy you. Thank you again for your confidence and see you soon on Cosmé'Chic!
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PATRICIA L.
Rating: 5 out of 5
following a purchase from 21/01/2024
Small delivery problem solved very quickly with honesty and responsiveness.
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Response from Cosmé’Chic
Thank you very much for your positive feedback, PATRICIA. We are delighted that we were able to resolve your delivery concern quickly and honestly. Your satisfaction is our priority!
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Dave harley G.
Rating: 5 out of 5
following a purchase from 05/01/2024
5 stars!
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Isabelle L.
Rating: 5 out of 5
following a purchase from 24/01/2024
Perfect, no problem, order arrived within 48 hours as announced.
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Response from Cosmé’Chic
Thank you for your positive feedback, Isabelle! We're delighted that your order arrived quickly. See you soon!
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laurence C.
Rating: 5 out of 5
following a purchase from 26/01/2024
Perfect. I have to say that my point relay was top notch as the parcel was slightly damaged and the point relay checked the parcel thoroughly before accepting it. Top notch. This inconvenience is of course not cosmechic's fault.
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Response from Cosmé’Chic
Thank you for your positive feedback, Laurence! We're delighted that you had a good experience with our delivery service. We do our utmost to ensure that our products are delivered in the best possible condition. See you soon on Cosmé'Chic!
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Sabrina S.
Rating: 5 out of 5
following a purchase from 25/01/2024
Everything perfect!
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Response from Cosmé’Chic
Thank you Sabrina for your positive review of our site! We're delighted you enjoyed shopping at Cosmé'Chic. See you soon for new orders!
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Monique S.
Rating: 5 out of 5
following a purchase from 24/01/2024
Very good experience
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Response from Cosmé’Chic
Hello Monique, I'm delighted that you enjoyed your experience on our Cosmé'Chic website! We work hard to provide our customers with quality products and impeccable service. Your satisfaction is our top priority and we look forward to serving you again soon!
Thank you for your trust and your 5-star rating!
The Cosmé'Chic team.
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David P.
Rating: 5 out of 5
following a purchase from 22/01/2024
Very good product
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Response from Cosmé’Chic
Thank you for your positive feedback! We're delighted to hear that you found our product to be very good. Your satisfaction is our priority, and we look forward to serving you again in the future!
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Alejandro G.
Rating: 5 out of 5
following a purchase from 19/01/2024
Very nice buying experience but the product is not great
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Response from Cosmé’Chic
Hello Alejandro,
Thank you for taking the time to share your opinion about your purchase experience on our Cosmé'Chic website. We're sorry to hear that you weren't entirely satisfied with the product. We always listen to our customers and take their feedback into account to improve the quality of our products. Please do not hesitate to contact us if you need any assistance or have any suggestions to improve your next experience with us.
Best regards,
The Cosmé'Chic team
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Corinne B.
Rating: 5 out of 5
following a purchase from 21/01/2024
Very good
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Response from Cosmé’Chic
Thank you very much for your positive feedback, it means a lot to us. Have a nice day!
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LEGER I.
Rating: 5 out of 5
following a purchase from 19/01/2024
Order arrived in good condition!
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Response from Cosmé’Chic
Thank you very much for your positive feedback on your order! We're glad you received it in good condition. Thanks again and have a nice day!
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Elizabet Z.
Rating: 5 out of 5
following a purchase from 19/01/2024
Thank you for my favorite
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Response from Cosmé’Chic
Thank you for your positive review. We are delighted that our products have lived up to your expectations. We hope to continue satisfying you by offering you quality products. See you soon on Cosmé'Chic!
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debora P.
Rating: 5 out of 5
following a purchase from 05/01/2024
perfect, compliant product delivered on time
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Response from Cosmé’Chic
Thank you very much for your positive review Debora! We are delighted that you enjoyed your experience on our site. We make it a point of honour to deliver our products on time and to guarantee their conformity. We hope to see you soon at Cosmé'Chic!
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Maryline L.
Rating: 5 out of 5
following a purchase from 18/01/2024
1st Order on the site, received very quickly
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Response from Cosmé’Chic
Thank you for your trust and your positive review! We are delighted that your first order on our Cosmé'Chic website went well and that you appreciated the speed of delivery. Don't hesitate to come back to us for your next beauty product purchases. We hope to see you soon!
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josiane G.
Rating: 5 out of 5
following a purchase from 16/01/2024
Very good
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Response from Cosmé’Chic
Thank you very much for your rating and your positive review of our Cosmé'Chic website. We are delighted that your experience was satisfactory. We hope to see you soon!
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Brigitte P.
Rating: 5 out of 5
following a purchase from 16/01/2024
Good value for money, I recommend this site
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Response from Cosmé’Chic
Thank you Brigitte for your positive review of our Cosmé'Chic website. We are pleased that you appreciated our value for money and we thank you for your recommendation. We look forward to seeing you again on our site!
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Jenna L.
Rating: 1 out of 5
following a purchase from 15/01/2024
Not received in time for my vacations, two messages sent without any reply... marked sent on Tuesday, posted on Friday.decue
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Response from Cosmé’Chic
Hello Jenna, We are sorry to hear that you have experienced problems with our service. Customer satisfaction is very important to us and we apologize for any inconvenience caused by the delay in delivery. We will take the necessary steps to improve our service and ensure a positive experience for you in the future. Once again, we sincerely apologize and hope to regain your trust. Sincerely, The Cosmé'Chic team
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Catherine N.
Rating: 5 out of 5
following a purchase from 13/01/2024
Very good, fast delivery.
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Response from Cosmé’Chic
Thank you very much for your positive feedback, Catherine! We are delighted that you appreciated our services and the speed of our delivery. We hope to see you again soon. Thanks again and have a nice day!
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Nicole F.
Rating: 5 out of 5
following a purchase from 14/01/2024
Delivered quickly to Martinique, all products are in order.
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Response from Cosmé’Chic
Thank you very much for your positive feedback, Nicole! We are delighted to have been able to serve you quickly and to offer you products that met your expectations. We hope to see you soon on our Cosmé'Chic website. Have a nice day!
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Maria G.
Rating: 4 out of 5
following a purchase from 15/01/2024
Compliant products. Delivery more than 5 days.
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Response from Cosmé’Chic
Hello Maria, thank you for your review of our Cosmé'Chic website. We are delighted that you liked our products. Concerning the delivery time, we are constantly working to improve our services to offer you an ever more satisfying online shopping experience. We hope to see you soon on our site. Have a nice day! The Cosmé'Chic team.
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Mme C.
Rating: 5 out of 5
following a purchase from 11/01/2024
Fast, compliant delivery, one of the products turned out to be faulty, but this was dealt with very professionally and honestly by customer service. Serious site, I recommend!
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Response from Cosmé’Chic
Thank you for your positive feedback on our Cosmé'Chic website. We are delighted that you were satisfied with our delivery service. We're also sorry about the faulty product you received, but we're glad we were able to resolve the situation. We take customer satisfaction to heart and are pleased to hear that you recommend our site. Thank you again for your confidence in Cosmé'Chic.
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LANQUE G.
Rating: 5 out of 5
following a purchase from 09/01/2024
I am satisfied with my purchase, the delivery of the parcel was well followed it arrived in good condition within a week of my purchase.
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Response from Cosmé’Chic
Thank you for your positive feedback, we are delighted to know that you are satisfied with your purchase on our Cosmé'Chic website. We attach great importance to the tracking of our parcels and we are happy to know that everything went well for you. We hope to see you soon on our site for new purchases!
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Nathalie P.
Rating: 5 out of 5
following a purchase from 10/01/2024
Satisfied with my purchase
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Response from Cosmé’Chic
I am delighted that you are satisfied with your purchase on our Cosmé'Chic website. Thank you for your trust and your positive rating!"
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NADEGE H.
Rating: 1 out of 5
following a purchase from 15/12/2023
Product indicated in stock but not. Poor communication. Delivery after one month :(
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Response from Cosmé’Chic
Hello Nadege, I'm sorry to hear about your disappointing experience with our Cosmé'Chic website. We are constantly improving our communication and ensuring that our products are in stock. We appreciate your feedback and will do our best to provide you with a better delivery experience in the future. Thank you for sharing your feedback with us.
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Melanie P.
Rating: 1 out of 5
following a purchase from 24/12/2023
The mist was damaged. Cracked bottle 🥹🥹🥹 Loss of product in packaging 😱😱😱😱😱
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Response from Cosmé’Chic
Hello Mélanie, we're sorry to hear that your mist was damaged and that the bottle was cracked on delivery. We make a point of ensuring that our products are perfectly packaged to avoid any loss of product. We will do our utmost to solve this problem as soon as possible. Thank you for your feedback, which helps us to improve.
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Muriel A.
Rating: 4 out of 5
following a purchase from 16/12/2023
Serious follow-up.
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Response from Cosmé’Chic
Thank you very much for your feedback and loyalty! We are delighted to see that you are satisfied with your order. Thanks again and see you soon!
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Celine B.
Rating: 5 out of 5
following a purchase from 05/01/2024
Package received promptly and as expected
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Response from Cosmé’Chic
Thank you very much for your positive feedback! We are delighted that you were satisfied with your order from Cosmé'Chic. We hope to see you soon!
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MELANIE C.
Rating: 1 out of 5
following a purchase from 05/01/2024
I still haven't had my product shipped even though it was supposedly available when I paid.
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Response from Cosmé’Chic
Hello Melanie, thank you for your review. We understand your disappointment and apologize for the late delivery of your product. We are constantly working to improve our delivery service in order to better satisfy our customers. We will do our utmost to ensure that this does not happen again in the future. Please do not hesitate to contact us should you have any queries or comments. Sincerely, the Cosmé'Chic team.
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Enrique E.
Rating: 5 out of 5
following a purchase from 07/01/2024
Everything is perfect! Fast shipping
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Sabrina B.
Rating: 5 out of 5
following a purchase from 02/01/2024
Perfect
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Response from Cosmé’Chic
Thank you very much! We appreciate your positive feedback!
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Severine T.
Rating: 5 out of 5
following a purchase from 27/12/2023
great experience to be repeated!!!!
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Response from Cosmé’Chic
We're delighted you had such a great experience! Thank you very much and see you soon!
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Laila B.
Rating: 5 out of 5
following a purchase from 22/11/2023
Top
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Response from Cosmé’Chic
Thank you so much! We're delighted that our service lives up to your expectations. See you soon!
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INGRID C.
Rating: 5 out of 5
following a purchase from 26/12/2023
Products and delivery conform I recommend this site
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Response from Cosmé’Chic
We are delighted that our products and delivery met your expectations. Thank you for your recommendation! We look forward to serving you again soon.
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Morgane G.
Rating: 5 out of 5
following a purchase from 27/12/2023
Super
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Response from Cosmé’Chic
Thank you very much! We are delighted that you found our service great. We hope to see you soon!
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