Cosmé'Chic delivers items quickly and reliably, with many customers noting fast delivery, on-time arrivals, and products arriving in good condition or exactly as ordered. The store stands out for clear value, with multiple comments about competitive prices and good price‑quality balance, along with well-packaged shipments and careful handling to protect items. Customer service is highlighted for responsiveness and support in several positive experiences, including easy communication and efficient order processing. Overall, customers repeatedly experience smooth ordering, prompt delivery, and favorable value for money.
A big thank you! And if something was missing for the fifth star, don't hesitate to let us know. The Cosmés'Chic team
C
Cathy D.
Rating: 4 out of 5
following a purchase from 05/03/2021
Perfect products except for a shower gel that arrived half-full. Other than that, fast delivery.
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Response from Cosmé’Chic
A big thank you! And if something was missing for the fifth star, don't hesitate to let us know. The Cosmés'Chic team
F
Françoise W.
Rating: 4 out of 5
following a purchase from 12/02/2021
Good
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Response from Cosmé’Chic
A big thank you! And if something was missing for the fifth star, don't hesitate to let us know. The Cosmè'Chic team
M
Marie-Noëlle P.
Rating: 4 out of 5
following a purchase from 11/02/2021
Unfortunately, due to stock errors, not all items ordered could be delivered. A refund was made within a few days and a complementary discount voucher issued.
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Response from Cosmé’Chic
Thank you for your feedback and these four stars. If any detail can be improved, write to us: we always take it into account. The Cosmés'Chic team
C
Celine L.
Rating: 4 out of 5
following a purchase from 08/02/2021
Fast delivery, good product
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Response from Cosmé’Chic
We're delighted that you're satisfied with your order from us!
J
Jean J.
Rating: 4 out of 5
following a purchase from 06/02/2021
delivery a little long
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Response from Cosmé’Chic
Thank you very much for this positive feedback, it helps us to progress even further. The Cosmè'Chic team
F
Francis B.
Rating: 4 out of 5
following a purchase from 29/01/2021
Speed and conformity of the product ordered
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Response from Cosmé’Chic
Thank you for taking the time to leave this nice review!
We're delighted you're happy with your purchase!
We hope to see you soon!
A
Aline T.
Rating: 4 out of 5
following a purchase from 14/01/2021
Received on time good products
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Response from Cosmé’Chic
Hello, thank you for your kind comment, we are happy that you are satisfied with your purchase from us!
We look forward to seeing you soon!
N
Nadine M.
Rating: 4 out of 5
following a purchase from 06/12/2020
Delivery delayed by 2 days. Package missing delivery address. Otherwise product conforms to my request.
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Response from Cosmé’Chic
Thank you very much for this positive feedback, it helps us to progress even further. The Cosmés'Chic team
S
Stéphanie L.
Rating: 4 out of 5
following a purchase from 20/11/2020
Super
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Response from Cosmé’Chic
Thank you very much for this positive feedback, it helps us to progress even further. The Cosmè'Chic team
M
Mélyna A.
Rating: 4 out of 5
following a purchase from 18/11/2020
Products conform and fast delivery. Shipping costs are too high for the price of the products.
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Response from Cosmé’Chic
Thank you! We note that there is room for improvement and we are working on it. The Cosmè'Chic team
N
Norbert M.
Rating: 4 out of 5
following a purchase from 13/11/2020
I liked the prices, the quality and the speed of delivery. I recommend them.
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Response from Cosmé’Chic
Thank you for your note. We remain available if you would like to share a comment. The Cosmés'Chic team
C
Chakib B.
Rating: 4 out of 5
following a purchase from 14/09/2020
Delivery time a little long, but very good merchant.
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Response from Cosmé’Chic
Thank you for your feedback and these four stars. If any detail can be improved, write to us: we always take it into account. The Cosmés'Chic team
J
Jean Luc L.
Rating: 4 out of 5
following a purchase from 21/09/2020
very well
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Response from Cosmé’Chic
Thank you for your note. We remain available if you would like to share a comment. The Cosmè'Chic team
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- D.
Rating: 4 out of 5
Fast delivery
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Response from Cosmé’Chic
A big thank you! And if something was missing for the fifth star, don't hesitate to let us know. The Cosmés'Chic team
A
Annie A.
Rating: 4 out of 5
Accessible and clear.
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Response from Cosmé’Chic
Thank you! We note that there is room for improvement and we are working on it. The Cosmè'Chic team
L
Lydia S.
Rating: 4 out of 5
On-time delivery and compliant product
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Response from Cosmé’Chic
Thank you for your feedback and these four stars. If any detail can be improved, write to us: we always take it into account. The Cosmés'Chic team
P
Patricia R.
Rating: 4 out of 5
Order received quickly but packaging was in very poor condition. Fortunately the product was intact!
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Response from Cosmé’Chic
Thank you for your feedback and these four stars. If any detail can be improved, write to us: we always take it into account. The Cosmés'Chic team
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- K.
Rating: 4 out of 5
Thank you, I received the BB cream and I'm very satisfied!
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Response from Cosmé’Chic
A big thank you! And if something was missing for the fifth star, don't hesitate to let us know. The Cosmés'Chic team
H
Hélene F.
Rating: 4 out of 5
apply to damp face, pleasant scent
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Response from Cosmé’Chic
Thank you for your note. We remain available if you would like to share a comment. The Cosmè'Chic team
J
Jessica C.
Rating: 4 out of 5
I highly recommend it!
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Response from Cosmé’Chic
Thank you for your feedback and these four stars. If any detail can be improved, write to us: we always take it into account. The Cosmés'Chic team
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- C.
Rating: 4 out of 5
RELATIVELY QUICKLY GIVEN THE EVENTS
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Response from Cosmé’Chic
A big thank you! And if something was missing for the fifth star, don't hesitate to let us know. The Cosmés'Chic team
S
Sylviane U.
Rating: 4 out of 5
Good. No problems with this site.
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Response from Cosmé’Chic
Thank you for your feedback and these four stars. If any detail can be improved, write to us: we always take it into account. The Cosmés'Chic team
R
Romane D.
Rating: 4 out of 5
Low prices
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Response from Cosmé’Chic
A big thank you! And if something was missing for the fifth star, don't hesitate to let us know. The Cosmés'Chic team
J
Juliette C.
Rating: 4 out of 5
The items are smaller than on the app, but the prices are great and so are the products.
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Response from Cosmé’Chic
A big thank you! And if something was missing for the fifth star, don't hesitate to let us know. The Cosmés'Chic team
R
Raymonde S.
Rating: 4 out of 5
the delivery was quick but the reception took longer given the current situation.
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Response from Cosmé’Chic
Thank you for your note. We remain available if you would like to share a comment. The Cosmè'Chic team
M
Marie-Ange K.
Rating: 4 out of 5
Smooth site navigation if you know what you want. Great!
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Response from Cosmé’Chic
Thank you for your feedback and these four stars. If any detail can be improved, write to us: we always take it into account. The Cosmés'Chic team
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- G.
Rating: 4 out of 5
well
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Response from Cosmé’Chic
Thank you for your feedback and these four stars. If any detail can be improved, write to us: we always take it into account. The Cosmés'Chic team
A
Aurore R.
Rating: 4 out of 5
Well-priced products and fast delivery
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Response from Cosmé’Chic
Thank you! We note that there is room for improvement and we are working on it. The Cosmè'Chic team
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- S.
Rating: 4 out of 5
Good overall.
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Response from Cosmé’Chic
Thank you for your feedback and these four stars. If any detail can be improved, write to us: we always take it into account. The Cosmés'Chic team
R
Rouzeau S.
Rating: 4 out of 5
Products met my expectations. Very attractive prices. fast delivery. one star less concerning the packaging: a bubble envelope is not enough when it comes to blush type products (broken finish) but suitable for all cream type products in tubes etc....
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Response from Cosmé’Chic
Thank you for taking the time to leave this review! We're delighted that you're happy with your purchase! We've also noted your comment about the envelopes, and we'd like to thank you for it! We hope to see you soon!
M
Marie Do D.
Rating: 4 out of 5
.....
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Response from Cosmé’Chic
Thank you! We note that there is room for improvement and we are working on it. The Cosmè'Chic team
P
Patricia J.
Rating: 2 out of 5
Order still not received (ordered on 27/12 we are on 8/01) despite reminders
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Response from Cosmé’Chic
Hello Patricia, we are sorry that your order has not been received by this date. We are very sorry. We invite you to contact our customer service department so that we can compensate you for this long wait, at [email protected]. We would like to rectify this situation and offer you a positive experience.
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- K.
Rating: 1 out of 5
I placed an order that was refunded the next day without telling me why... I did not receive any email and I was very disappointed with this cancellation!!!!
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Response from Cosmé’Chic
Hi, sorry you were disappointed. We do our best to provide our customers with an excellent experience and we are very sorry that we did not succeed this time. We will do our best to ensure that this does not happen again in the future. We sincerely apologize for any inconvenience caused.
A
Aurore R.
Rating: 4 out of 5
Site offering a wide range of cosmetic products at reduced prices. Fast delivery. I recommend
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Response from Cosmé’Chic
Hello, thank you for your kind comments, we are happy that you are satisfied with your purchase from us! We look forward to seeing you soon!
N
Nadine J.
Rating: 4 out of 5
Excellent communication and real professionalism of the customer service, fast delivery, refund guaranteed if products do not conform to the order, seller to recommend without any problem! Thank you very much!
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Response from Cosmé’Chic
Thank you for this incredible comment! We'd love to hear from you! We look forward to seeing you again soon!
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- S.
Rating: 4 out of 5
Good overall.
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Response from Cosmé’Chic
Hello, Thank you for your kind comment.
K
Katia B.
Rating: 4 out of 5
Product corresponds to my expectations, fast delivery.... very happy!
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Response from Cosmé’Chic
Thank you for sharing your impressions with us!
C
Chantal J.
Rating: 1 out of 5
I'm still waiting for someone to get back to me about my complaint. And I can't get you on the phone.
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Response from Cosmé’Chic
Dear Mrs. ******* , Thank you for your comment. We hope that we have met your expectations to date. Yours sincerely ,
M
Marine V.
Rating: 4 out of 5
Top prices
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Response from Cosmé’Chic
Hello, thank you for your kind comment!
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