Customer reviews of Cosmé’Chic

A

Annie A.

Rating: 4 out of 5

Published on 17/08/2020 à 14h15

Accessible and clear.

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Lydia S.

Rating: 4 out of 5

Published on 12/08/2020 à 10h50

On-time delivery and compliant product

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Patricia R.

Rating: 4 out of 5

Published on 03/08/2020 à 16h28

Order received quickly but packaging was in very poor condition. Fortunately the product was intact!

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- K.

Rating: 4 out of 5

Published on 17/07/2020 à 05h05

Thank you, I received the BB cream and I'm very satisfied!

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Hélene F.

Rating: 4 out of 5

Published on 06/07/2020 à 07h33

apply to damp face, pleasant scent

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Jessica C.

Rating: 4 out of 5

Published on 30/05/2020 à 17h08

I highly recommend it!

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- C.

Rating: 4 out of 5

Published on 18/05/2020 à 14h10

RELATIVELY QUICKLY GIVEN THE EVENTS

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Sylviane U.

Rating: 4 out of 5

Published on 01/05/2020 à 11h20

Good. No problems with this site.

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Romane D.

Rating: 4 out of 5

Published on 25/04/2020 à 13h29

Low prices

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Juliette C.

Rating: 4 out of 5

Published on 24/04/2020 à 10h04

The items are smaller than on the app, but the prices are great and so are the products.

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Raymonde S.

Rating: 4 out of 5

Published on 21/04/2020 à 15h35

the delivery was quick but the reception took longer given the current situation.

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Marie-Ange K.

Rating: 4 out of 5

Published on 15/04/2020 à 15h01

Smooth site navigation if you know what you want. Great!

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- G.

Rating: 4 out of 5

Published on 03/03/2020 à 07h14

well

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Aurore R.

Rating: 4 out of 5

Published on 24/02/2020 à 11h57

Well-priced products and fast delivery

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- S.

Rating: 4 out of 5

Published on 10/02/2020 à 14h54

Good overall.

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Rouzeau S.

Rating: 4 out of 5

Published on 21/01/2020 à 12h16

Products met my expectations. Very attractive prices. fast delivery. one star less concerning the packaging: a bubble envelope is not enough when it comes to blush type products (broken finish) but suitable for all cream type products in tubes etc....

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Response from Cosmé’Chic Published on 22/01/2020

Thank you for taking the time to leave this review! We're delighted that you're happy with your purchase! We've also noted your comment about the envelopes, and we'd like to thank you for it! We hope to see you soon!

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Marie Do D.

Rating: 4 out of 5

Published on 08/01/2020 à 22h02

.....

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Patricia J.

Rating: 2 out of 5

Published on 08/01/2020 à 11h24

Order still not received (ordered on 27/12 we are on 8/01) despite reminders

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Response from Cosmé’Chic Published on 05/07/2023

Hello Patricia, we are sorry that your order has not been received by this date. We are very sorry. We invite you to contact our customer service department so that we can compensate you for this long wait, at [email protected]. We would like to rectify this situation and offer you a positive experience.

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- K.

Rating: 1 out of 5

Published on 25/12/2019 à 22h32

I placed an order that was refunded the next day without telling me why... I did not receive any email and I was very disappointed with this cancellation!!!!

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Response from Cosmé’Chic Published on 28/06/2023

Hi, sorry you were disappointed. We do our best to provide our customers with an excellent experience and we are very sorry that we did not succeed this time. We will do our best to ensure that this does not happen again in the future. We sincerely apologize for any inconvenience caused.

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Aurore R.

Rating: 4 out of 5

Published on 21/12/2019 à 11h49

Site offering a wide range of cosmetic products at reduced prices. Fast delivery. I recommend

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Response from Cosmé’Chic Published on 02/01/2020

Hello, thank you for your kind comments, we are happy that you are satisfied with your purchase from us! We look forward to seeing you soon!

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Nadine J.

Rating: 4 out of 5

Published on 11/12/2019 à 07h25

Excellent communication and real professionalism of the customer service, fast delivery, refund guaranteed if products do not conform to the order, seller to recommend without any problem! Thank you very much!

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Response from Cosmé’Chic Published on 02/01/2020

Thank you for this incredible comment! We'd love to hear from you! We look forward to seeing you again soon!

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- S.

Rating: 4 out of 5

Published on 10/12/2019 à 19h11

Good overall.

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Response from Cosmé’Chic Published on 02/01/2020

Hello, Thank you for your kind comment.

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Katia B.

Rating: 4 out of 5

Published on 02/12/2019 à 06h01

Product corresponds to my expectations, fast delivery.... very happy!

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Response from Cosmé’Chic Published on 02/01/2020

Thank you for sharing your impressions with us!

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Chantal J.

Rating: 1 out of 5

Published on 12/11/2019 à 20h29

I'm still waiting for someone to get back to me about my complaint. And I can't get you on the phone.

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Response from Cosmé’Chic Published on 21/11/2019

Dear Mrs. ******* , Thank you for your comment. We hope that we have met your expectations to date. Yours sincerely ,

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Marine V.

Rating: 4 out of 5

Published on 21/10/2019 à 12h09

Top prices

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Response from Cosmé’Chic Published on 22/01/2020

Hello, thank you for your kind comment!

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- D.

Rating: 4 out of 5

Published on 19/10/2019 à 15h25

Small error on the order but quickly rectified by the seller. Thank you

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Response from Cosmé’Chic Published on 22/01/2020

Thank you for taking the time to leave this nice review! We're delighted you're happy with your purchase! We hope to see you soon!

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Brigitte W.

Rating: 4 out of 5

Published on 23/09/2019 à 11h55

well

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Response from Cosmé’Chic Published on 22/01/2020

Hello, thank you for your kind comment!

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Geraldine B.

Rating: 4 out of 5

Published on 16/09/2019 à 06h05

I have placed several orders on your site and have never been disappointed. Delivery, packaging and product very satisfactory.

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Response from Cosmé’Chic Published on 22/01/2020

Hello, thank you for your kind comments, we are happy that you are satisfied with your purchase from us! We look forward to seeing you soon!

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- H.

Rating: 4 out of 5

Published on 13/09/2019 à 14h31

Package well received .

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Response from Cosmé’Chic Published on 22/01/2020

Hello, thank you for your kind comment!

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Sabrina G.

Rating: 4 out of 5

Published on 31/08/2019 à 11h54

Good prices, fast delivery, but some of the packaging is damaged...a shame when it's a gift. However, I recommend this serious site.

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Response from Cosmé’Chic Published on 22/01/2020

Thank you for sharing your impressions with us! We have noted your comment about the packaging!

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Héléna W.

Rating: 4 out of 5

Published on 27/08/2019 à 08h04

First time on your site, but very satisfied with the order and delivery time,

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Response from Cosmé’Chic Published on 22/01/2020

Hello, thank you for your kind comments, we are happy that you are satisfied with your purchase from us! We look forward to seeing you soon!

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Flécher M.

Rating: 4 out of 5

Published on 17/08/2019 à 13h13

More products on the site.

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Response from Cosmé’Chic Published on 17/02/2020

Hello, thank you for your kind comment!

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Daniele G.

Rating: 4 out of 5

Published on 10/08/2019 à 11h39

Ras fast delivery and comfort to my expectations I recommend.

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Response from Cosmé’Chic Published on 17/02/2020

Hello, Thank you for your kind comment! Our team is always very happy with customer satisfaction.

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Nadia B.

Rating: 4 out of 5

Published on 23/07/2019 à 12h33

Very good site

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Response from Cosmé’Chic Published on 17/02/2020

Hello, thank you for your kind comment!

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Sullyse S.

Rating: 4 out of 5

Published on 21/07/2019 à 00h47

Very good

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Response from Cosmé’Chic Published on 17/02/2020

Hello, thank you for your kind comment!

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Natacha O.

Rating: 4 out of 5

Published on 16/07/2019 à 15h54

Not many products but the prices are interesting. I validate the site.

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Response from Cosmé’Chic Published on 17/02/2020

Thank you for sharing your impressions through this kind comment!

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Martine E.

Rating: 4 out of 5

Published on 24/04/2019 à 11h42

Everything is perfect except for the shipping costs, which are far too high.

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Hayat M.

Rating: 4 out of 5

Published on 29/03/2019 à 16h49

I was reimbursed immediately after declaring that a product was missing. Very correct and honest site

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Response from Cosmé’Chic Published on 12/06/2019

Thank you for taking the time to leave this pleasant comment! We hope to be able to satisfy you even more next time.

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Veronique C.

Rating: 4 out of 5

Published on 20/03/2019 à 09h01

The order was delivered in 48 hours, but it took 8 days.

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Response from Cosmé’Chic Published on 12/06/2019

Dear Mrs Courby, We would like to thank you for your comment regarding the delivery of your order. This kind of problem doesn't usually happen with us, and we're very sorry about it. Have you already called our customer service to solve this problem and obtain a commercial gesture? We'd be delighted to help you! See you soon!

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Séverine M.

Rating: 4 out of 5

Published on 19/03/2019 à 21h13

Order arrived, everything was there and it corresponded to my expectations. Please note, however, that the envelope arrived torn, with the contents visible in bubble wrap. Luckily, the hands that carried the package were honest.

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Response from Cosmé’Chic Published on 12/06/2019

Thank you for taking the time to write this review. We are delighted that you are happy with the order! We're very sorry about the problem with the envelope. We have taken note of this, and please do not hesitate to contact our customer service department if you have any concerns. We are here to help! We look forward to hearing from you!