The online store Cosmé'Chic excels in delivering products quickly and efficiently, with many customers noting that their orders arrived on time and well-packaged. The reliability of the service is highlighted by consistent experiences of receiving exactly what was ordered, which adds to customer satisfaction. The quality of products, especially from the Essence brand, is frequently praised for being both effective and reasonably priced, making beauty purchases feel like a great value.
Thank you very much for your feedback
The Cosmés'Chic team is delighted that you like our product!
S
Stéphanie C.
Rating: 5 out of 5
following a purchase from 07/01/2026
First order at Cosmés chic, I am very satisfied. There was a choice in the range of products I was looking for and the shipping was very fast. I will recommend.
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Response from Cosmé’Chic
Thank you very much for your trust and your excellent feedback
The entire Cosmés'Chic team is delighted with your satisfaction regarding the choice of our products and the speed of delivery. We will be very happy to assist you with your next order.
V
VAISSAIRE V.
Rating: 5 out of 5
following a purchase from 04/01/2026
Perfume arrived on the scheduled date and in good condition but I realized that I paid too much compared to the price on other sites, a difference of 53 euros anyway! So not really a good deal
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Response from Cosmé’Chic
Hello,
Thank you for taking the time to share your experience. We are delighted that your perfume arrived on the scheduled date and in perfect condition.
We understand your comment regarding the price and we always take care to offer competitive rates. Prices may sometimes vary according to promotions on other sites or marketplaces, but we do our best to provide the best quality-price ratio on Cosm e'Chic.
We hope that despite this price difference, you fully enjoy your perfume and that you will give us the opportunity to satisfy you again with your next order.
M
martine B.
Rating: 5 out of 5
following a purchase from 06/01/2026
quick and effective
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Response from Cosmé’Chic
Thank you very much for your feedback
The Cosmés'chic team is delighted that our service has satisfied you!
S
Sylvie F.
Rating: 5 out of 5
following a purchase from 05/01/2026
Top top
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Response from Cosmé’Chic
Thank you very much for your feedback
The Cosmés'chic team is delighted with your satisfaction!
C
Caroline M.
Rating: 2 out of 5
following a purchase from 03/01/2026
I am missing a concealer, and a mechanical pencil for the eyes has been replaced by a pencil. However, the attached invoice is true to my order.
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Response from Cosmé’Chic
Hello,
Thank you for your message and we sincerely apologize for this inconvenience.
After verification, it is possible that an error occurred during the preparation of your order. We invite you to contact our customer service via your client area or by email indicating your order number, so that we can provide you with a quick solution (resending the missing items or refund).
The Cosmés'chic team apologizes and remains at your complete disposal.
V
Veselina S.
Rating: 5 out of 5
following a purchase from 04/01/2026
Beautiful products, great service
C
christophe T.
Rating: 5 out of 5
following a purchase from 02/01/2026
package well received, neat and careful sending
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Response from Cosmé’Chic
Thank you very much for your feedback. We are delighted that your package arrived in good condition and that the packaging met your satisfaction. See you very soon at Cosmés'chic
M
MURIELLE L.
Rating: 5 out of 5
following a purchase from 03/01/2026
I love this perfume, it lasts well. Thank you
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Response from Cosmé’Chic
Thank you for your feedback! We are happy that you like this perfume and that it has excellent longevity. Your satisfaction is our greatest reward. See you very soon at Cosmés'chic
C
Celine M.
Rating: 5 out of 5
following a purchase from 04/01/2026
Great
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Response from Cosmé’Chic
Thank you very much for your positive feedback! We are delighted that your experience at Cosmés'chic was enjoyable. See you very soon for new beauty discoveries!
E
Emmanuelle D.
Rating: 5 out of 5
following a purchase from 01/01/2026
Quality products Fast shipping
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that the quality of our products and the speed of delivery have satisfied you.
See you very soon at Cosmés’Chic
L
Liza P.
Rating: 5 out of 5
following a purchase from 02/01/2026
Perfect!
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Response from Cosmé’Chic
A big thank you for your comment! Your satisfaction is our greatest reward.
See you soon on Cosmés’Chic
A
Alba P.
Rating: 1 out of 5
following a purchase from 01/01/2026
I still haven't received my package, when it said I would have it in 24/48h, it's been more than a week now. Also, I ordered an item that later they told me was out of stock, when that should have been communicated earlier, not after I had already purchased. Very bad experience.
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Marion B.
Rating: 5 out of 5
following a purchase from 28/12/2025
Quick and efficient :)
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Response from Cosmé’Chic
Hello,
A big thank you for your comment
We are happy that the speed and efficiency of Cosmés’Chic met your expectations. See you very soon for a new order
M
myriam C.
Rating: 5 out of 5
following a purchase from 29/12/2025
Ok
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Response from Cosmé’Chic
Hello,
Thank you for your feedback.
Feel free to share more of your experience with Cosmés’Chic, your opinion helps us a lot.
Have a nice day
I
Isaura N.
Rating: 2 out of 5
following a purchase from 28/12/2025
Deadline not met
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Response from Cosmé’Chic
Thank you for your feedback.
We apologize for the missed deadline.
Our team is at your disposal to provide you with a quick solution.
Select 73 more words to run Humanizer.
F
Florence R.
Rating: 5 out of 5
following a purchase from 21/12/2025
Perfect! Fast and careful delivery
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Response from Cosmé’Chic
Thank you very much for your comment.
We are happy to know that the shipment was fast and careful.
Your satisfaction is our priority. See you very soon on Cosméschic.
J
Jean Paul R.
Rating: 5 out of 5
following a purchase from 25/12/2025
Fast delivery. Product as described
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Response from Cosmé’Chic
Thank you for your positive feedback. We are delighted that the delivery and the product have met your satisfaction.
Cosméschic
E
Emilie D.
Rating: 2 out of 5
following a purchase from 25/12/2025
An item arrived broken.
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Response from Cosmé’Chic
Hello,
We are sorry for this incident. Please contact us in a private message with your order number and a photo of the item so that we can process your request.
Cosm chic
L
Lalia A.
Rating: 1 out of 5
following a purchase from 25/12/2025
I have never received my order
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Response from Cosmé’Chic
Hello,
We are sorry for this issue. Please contact us in a private message with your order number so that we can verify quickly.
Cosm chic
C
Carpelho P.
Rating: 1 out of 5
following a purchase from 15/12/2025
Order not received
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Response from Cosmé’Chic
We apologize for this inconvenience.
Please contact us via private message with your order number so that Cosm chic can verify the situation and provide you with a solution quickly.
S
Sandrine L.
Rating: 1 out of 5
following a purchase from 22/12/2025
I have not been delivered and no response from customer service!
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Response from Cosmé’Chic
We are sorry for the situation.
Thank you for messaging us privately with your order number so that Cosm chic can provide you with a solution quickly.
S
Séverine G.
Rating: 5 out of 5
following a purchase from 21/12/2025
Great, thank you
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Response from Cosmé’Chic
We are delighted that you like it. See you very soon at Cosmés'chic
F
Frederic C.
Rating: 5 out of 5
following a purchase from 17/12/2025
Perfect
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Response from Cosmé’Chic
A big thank you for your comment!
We are happy to know that everything was perfect for you.
Looking forward to seeing you very soon at Cosméschic
P
Pauline L.
Rating: 5 out of 5
following a purchase from 07/12/2025
Perfect
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Response from Cosmé’Chic
Thank you very much for your feedback
We are delighted that your experience with Cosm chic was perfect.
See you very soon for your next beauty purchases
A
Ana D.
Rating: 1 out of 5
following a purchase from 13/12/2025
I have never received a package.
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Response from Cosmé’Chic
We are sincerely sorry to learn that you have not received your package.
This situation is not normal and we invite you to contact our customer service so that we can verify your order and find a quick solution (tracking, reshipment, or refund).
Cosm chic is at your disposal and is doing everything possible for your satisfaction.
C
Carlos B.
Rating: 1 out of 5
following a purchase from 17/12/2025
Hello, as I have already written to you, I ordered the product knowing that it was supposed to be delivered before the 25th, and up to this moment as I write to you, I still have not received the product, so I am still waiting for my package.
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Elise P.
Rating: 1 out of 5
following a purchase from 06/12/2025
Delivery times are way too long.
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Response from Cosmé’Chic
We sincerely apologize for these longer than expected delivery times.
Your satisfaction is essential for Cosm chic and we take your feedback very seriously in order to improve our service.
Thank you for your patience and understanding.
C
claude R.
Rating: 5 out of 5
following a purchase from 06/12/2025
The delivery took a while this time.
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Response from Cosmé’Chic
We thank you for your comment and we sincerely apologize for the delay encountered during this delivery.
This type of situation remains exceptional and we are actively working to improve our timelines.
Thank you for your understanding and your trust in Cosm'échic.
M
Monique S.
Rating: 5 out of 5
following a purchase from 15/12/2025
Perfect, package conforms to my order, received very quickly. Thank you!
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Response from Cosmé’Chic
Thank you very much for your feedback. We are delighted to hear that your Cosm e9chic order arrived quickly and that it perfectly meets your expectations. Looking forward to seeing you again very soon for new beauty discoveries.
M
Marc L.
Rating: 5 out of 5
following a purchase from 12/12/2025
Just a bit long to receive
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Response from Cosmé’Chic
Thank you for your feedback. We are sorry that the delivery time was a bit longer than expected. Your satisfaction is very important to us and we always do our best to ship your orders as quickly as possible.
Thank you for your understanding and trust.
The Cosm e'chic team
J
Jutta S.
Rating: 5 out of 5
following a purchase from 11/12/2025
I didn't think the delivery would come so quickly. I am very satisfied with the goods and the processing.
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THOMAS L.
Rating: 5 out of 5
following a purchase from 10/12/2025
Order arrived on time. Careful packaging for fragile product
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Response from Cosmé’Chic
Thank you for your feedback
We are happy to know that your Cosm e9chic order arrived on time and that the careful packaging of your fragile product satisfied you. Looking forward to seeing you again soon!
C
CORINNE F.
Rating: 5 out of 5
following a purchase from 07/12/2025
GOOD
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Response from Cosmé’Chic
Thank you for your feedback
The Cosmétchic team is delighted with your satisfaction.
S
Susan A.
Rating: 5 out of 5
following a purchase from 09/12/2025
5
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Response from Cosmé’Chic
Thank you for your note!
The Cosm e'chic team thanks you
J
jb D.
Rating: 5 out of 5
following a purchase from 08/12/2025
Impeccable, the site is very good, very serious, fast, Thank you
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Response from Cosmé’Chic
Thank you very much for your excellent feedback.
Your satisfaction is our priority at Cosmés'chic.
Looking forward to seeing you again.
V
Virginie R.
Rating: 1 out of 5
following a purchase from 09/12/2025
Packaging problem, an eyeshadow spilled in my order and I did not receive a response from customer service
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Response from Cosmé’Chic
We sincerely apologize for this inconvenience.
This is not the experience we wish to offer at Cosm e'chic.
Thank you for contacting us again via private message or email so that our customer service can find a quick solution to your packaging issue.
F
Frederique R.
Rating: 1 out of 5
following a purchase from 09/12/2025
Placing an order to be delivered twice and paying extra fees, I don't find that quite normal.
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Myriam F.
Rating: 5 out of 5
following a purchase from 09/12/2025
The site is very good
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Response from Cosmé’Chic
Thank you for your feedback.
We are glad that your experience on the Cosm chic site was satisfactory.
M
Marion D.
Rating: 5 out of 5
following a purchase from 08/12/2025
Fast shipping and order as expected
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Response from Cosmé’Chic
Thank you for your comment.
Customer satisfaction is essential for Cosm chic.
We look forward to seeing you again.
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