Customer reviews of Cosmé’Chic

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 2 597 published reviews

Summary of reviews

The online store Cosmé'Chic excels in delivering products quickly and efficiently, with many customers noting that their orders arrived on time and well-packaged. The reliability of the service is highlighted by consistent experiences of receiving exactly what was ordered, which adds to customer satisfaction. The quality of products, especially from the Essence brand, is frequently praised for being both effective and reasonably priced, making beauty purchases feel like a great value.

Reviews 1, 3, 4 and 5 stars

Reset filters
M
Mayka C.
Rating: 5 out of 5
following a purchase from 18/04/2025
Everything perfect. Fast service
Translated reviews
E
Emmanuelle D.
Rating: 5 out of 5
following a purchase from 20/04/2025
Speed and impeccable packaging
Translated reviews
Response from Cosmé’Chic
Hello Emmanuelle, It is a pleasure to know that the shipment was quick and carefully packaged. Thank you very much!
C
claire M.
Rating: 5 out of 5
following a purchase from 18/04/2025
Responsive site with good products thank you +++
Translated reviews
Response from Cosmé’Chic
Your message makes us very happy, thank you for your trust and enthusiasm for our Claire products!

S
Stévaux V.
Rating: 4 out of 5
following a purchase from 21/04/2025
TB but the package must not have been handled delicately because the shampoo leaked.
Translated reviews
Response from Cosmé’Chic
Thank you for your feedback, we take note of your comment regarding the packaging and will make sure to improve this point. We hope that despite everything, you are satisfied with your order. Please do not hesitate to contact us if you haven't already, we will be happy to resolve this quickly. Have a very nice day!
B
BRAYE D.
Rating: 5 out of 5
following a purchase from 20/04/2025
These essie colors are nice
Translated reviews
Response from Cosmé’Chic
We are happy that you like the Essie shades! Thank you very much for your feedback, have a very nice day!
C
Coralie L.
Rating: 5 out of 5
following a purchase from 13/04/2025
Fast shipping, I recommend
Translated reviews
Response from Cosmé’Chic
Your recommendation means a lot to us, thank you! Happy that the shipment was quick. Have a nice day, Coralie,
S
Sandrine V.
Rating: 5 out of 5
following a purchase from 08/04/2025
Order placed and received quickly. Everything was fine. I recommend
Translated reviews
Response from Cosmé’Chic
It is a real pleasure to read your message! Thank you for your trust, it makes us even more eager to always do better. See you very soon, have a great day!
S
Sylvie L.
Rating: 5 out of 5
following a purchase from 04/04/2025
Very good follow-up 👍
Translated reviews
Response from Cosmé’Chic
Thank you for your trust! We always do our best to ensure top-notch follow-up. Have a great day!
J
Justine J.
Rating: 5 out of 5
following a purchase from 10/04/2025
Great prices, nothing to complain about the delivery, I am delighted with my experience
Translated reviews
Response from Cosmé’Chic
What a pleasure to read such an enthusiastic feedback! We are delighted that everything went well and that you are satisfied with your experience. Thank you very much for your trust, and have a very nice day!
S
Sophie R.
Rating: 5 out of 5
following a purchase from 21/03/2025
Always top
Translated reviews
Response from Cosmé’Chic
Thank you very much for your loyalty and this great feedback! It really is a pleasure to read. Have a very nice day!
M
MARIE CHRISTINE G.
Rating: 5 out of 5
following a purchase from 05/04/2025
Perfect!!! First time I ordered but very very satisfied. Will do it again!!!
Translated reviews
Response from Cosmé’Chic
Thank you for this great feedback Marie Christine! We are delighted that you enjoyed this first experience so much. It will be a real pleasure to see you again for your next order. Have a very nice day!
L
lea G.
Rating: 5 out of 5
following a purchase from 03/04/2025
Great, products ordered from this site because I couldn't find them in stores anymore, very satisfied with the delivery which was fast and careful. Thank you very much
Translated reviews
Response from Cosmé’Chic
A big thank you for your message Léa! We are super happy to have been able to help you find your products, and even more to know that you liked the delivery. See you very soon, and have a wonderful day!
H
Hans V.
Rating: 5 out of 5
following a purchase from 03/04/2025
Completely satisfied. Nice communication.
Translated reviews
C
Chantal W.
Rating: 5 out of 5
following a purchase from 06/04/2025
Very good product and fast delivery
Translated reviews
Response from Cosmé’Chic
Thank you for your feedback! We are really happy that the experience met your expectations. Your satisfaction motivates us a little more every day. Have a very nice day!
M
Meiggie-Mélodie V.
Rating: 5 out of 5
following a purchase from 04/04/2025
The order was complete.
Translated reviews
Response from Cosmé’Chic
What a pleasure to know that everything went perfectly! Thank you very much for your trust, it encourages us immensely. Have a very nice day!
A
Ange Wilfrid E.
Rating: 5 out of 5
following a purchase from 02/04/2025
Product received quickly and matches perfectly with what was expected
Translated reviews
Response from Cosmé’Chic
It is a real pleasure to know that your order fully satisfies you! Thank you very much for your trust, it motivates us to continue like this. Have a very nice day!
S
Sylvie V.
Rating: 5 out of 5
following a purchase from 02/04/2025
Great products and delivered on time
Translated reviews
Response from Cosmé’Chic
Madame Sylvie, We are delighted that you enjoyed your experience! Thank you for your trust, it motivates us to always do better. Have a very nice day!
L
Laetitia M.
Rating: 4 out of 5
following a purchase from 29/03/2025
Very good product
Translated reviews
Response from Cosmé’Chic
Your satisfaction is our greatest reward! Thank you very much for your trust, have a very nice day!
M
Maryvonne L.
Rating: 5 out of 5
following a purchase from 23/03/2025
Perfect.
Translated reviews
Response from Cosmé’Chic
Your satisfaction truly makes us happy, thank you very much! Have a great day!
M
magali D.
Rating: 5 out of 5
following a purchase from 25/03/2025
Top products and fast delivery
Translated reviews
Response from Cosmé’Chic
Hello Magali,

We are delighted that you enjoyed everything! Thank you for your trust, it encourages us immensely. Have a very nice day!
M
Melissa B.
Rating: 5 out of 5
following a purchase from 25/03/2025
Very good site. Very interesting prices. Careful packaging and very fast delivery. I recommend.
Translated reviews
Response from Cosmé’Chic
Thank you very much for your recommendation and this positive feedback! We are really pleased to know that our site and services meet your expectations. Have a very nice day!
N
Nathalie S.
Rating: 5 out of 5
following a purchase from 21/03/2025
Perfect
Translated reviews
Response from Cosmé’Chic
Hello Nathalie, Thank you for your message! We are delighted that everything is perfect for you. Have a very nice day!
J
jack B.
Rating: 5 out of 5
following a purchase from 20/03/2025
Cool
Translated reviews
Response from Cosmé’Chic
Thank you very much for your positive feedback, it really makes me happy! 😊 Have a very nice day!
P
Patrick H.
Rating: 5 out of 5
following a purchase from 17/03/2025
Nothing to report - Good
Translated reviews
Response from Cosmé’Chic
Thank you for your feedback, we are happy that everything is in order. 😊 Have a very nice day!
M
Muriel D.
Rating: 5 out of 5
following a purchase from 14/03/2025
Very professional product, my hair is silkier from the first use
Translated reviews
Response from Cosmé’Chic
Thank you for this great feedback! It's wonderful to know that your hair is already silkier from the very first use. 😊 We love it! Have a very nice day!
J
Jacqueline M.
Rating: 5 out of 5
following a purchase from 16/03/2025
Good choice and good value for money; perfect and fast delivery
Translated reviews
Response from Cosmé’Chic
Thank you for this great feedback! We are delighted that the quality/price ratio and the fast delivery hit the mark. 😊 We love it! Have a very nice day!
M
Monique L.
Rating: 5 out of 5
following a purchase from 14/03/2025
Fast delivery and products as described 👍
Translated reviews
Response from Cosmé’Chic
It's great to know that you liked everything, from the delivery to the products! 👍 Thank you very much for your trust, have a very nice day!
A
Audrey P.
Rating: 4 out of 5
following a purchase from 15/03/2025
Reliable site, but delivery in 7 days instead of 3-4 days as advertised on the site. Package arrived well at the mondial relay of my first choice, even though I was made to change because it was supposedly closed. Otherwise, I received the right products.
Translated reviews
Response from Cosmé’Chic
Thank you for your detailed feedback, Audrey. We are glad that you received the right products, even though the delivery took a bit longer than expected. Your comments are valuable and will help us improve our service. Please do not hesitate to contact us if needed. Have a very nice day!
J
Janine C.
Rating: 5 out of 5
following a purchase from 14/03/2025
Very good
Translated reviews
Response from Cosmé’Chic
Thank you for your feedback! Your satisfaction truly makes us happy. Have a very nice day!
V
Vanessa M.
Rating: 5 out of 5
following a purchase from 13/03/2025
Perfect
Translated reviews
Response from Cosmé’Chic
Your satisfaction brings us joy! Thank you very much for your trust. Have a very nice day!
A
Albert A.
Rating: 5 out of 5
following a purchase from 13/03/2025
Everything went smoothly. Ordered and delivered on time. What more could you want? Everything is great 👌🏻
Translated reviews
G
Géraldine C.
Rating: 5 out of 5
following a purchase from 09/03/2025
Impeccable
Translated reviews
Response from Cosmé’Chic
We are very pleased with your feedback! Thank you very much for your trust. Have a very nice day!
G
Gosseaume P.
Rating: 5 out of 5
following a purchase from 09/03/2025
Nothing to say, it's perfect
Translated reviews
Response from Cosmé’Chic
We warmly thank you for your flattering review! Your feedback is truly appreciated, have a very nice day!
J
julie T.
Rating: 5 out of 5
following a purchase from 07/03/2025
excellent
Translated reviews
Response from Cosmé’Chic
A big thank you for this excellent feedback! Your satisfaction motivates us to keep going. Have a great day!
G
Georges A.
Rating: 5 out of 5
following a purchase from 06/03/2025
Very good
Translated reviews
Response from Cosmé’Chic
A big thank you for your feedback, it makes us very happy! Have a wonderful day filled with good vibes!
S
sabine L.
Rating: 5 out of 5
following a purchase from 06/03/2025
I am delighted, fast delivery and products as described. Thank you
Translated reviews
Response from Cosmé’Chic
What a pleasure to know that the delivery was quick and that the products suit you perfectly! Thank you so much for your trust. See you very soon at Cosme'Chic!
A
Armelle L.
Rating: 5 out of 5
following a purchase from 06/03/2025
Very good
Translated reviews
Response from Cosmé’Chic
Thank you for your feedback, we are very pleased! Have a great day!
P
Paulina P.
Rating: 1 out of 5
following a purchase from 19/02/2025
I never really received anything. I bought three lipsticks from the real thing and it was all a rip-off. They never sent anything.
Translated reviews
S
SUSANA M.
Rating: 1 out of 5
following a purchase from 27/02/2025
The products come without a box. I won't buy again.
Translated reviews
P
paule M.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very good first order and very satisfied
Translated reviews
Response from Cosmé’Chic
What a joy to read that your first order fully satisfies you! Thank you very much for your trust, it boosts us a lot. Have a very nice day!