The online store Cosmé'Chic excels in delivering products quickly and efficiently, with many customers noting that their orders arrived on time and well-packaged. The reliability of the service is highlighted by consistent experiences of receiving exactly what was ordered, which adds to customer satisfaction. The quality of products, especially from the Essence brand, is frequently praised for being both effective and reasonably priced, making beauty purchases feel like a great value.
Parfait mais pas fa île d'obtenir le suivi de la commande normalement vous dites 48 heures mais la mien a pris 5 jours complets la un effort serait le bienvenu merci
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Response from Cosmé’Chic
Thank you very much for your review, we're sorry you had a bad delivery experience. We will investigate why your delivery took so long so we can improve our service. We work hard to provide our customers with fast deliveries and a hassle-free experience.
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Fatima O.
Rating: 3 out of 5
following a purchase from 05/11/2022
Very good
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Response from Cosmé’Chic
Thank you very much for your review, Fatima! We're glad you enjoyed the site.
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Danielle A.
Rating: 5 out of 5
following a purchase from 11/11/2022
Very happy with the mauve gradient eyeshadows, very pretty.
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Response from Cosmé’Chic
Thank you very much Danielle! We are delighted that you enjoyed the eyeshadows. We are happy to hear that you are satisfied.
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Karima D.
Rating: 5 out of 5
following a purchase from 10/11/2022
Very satisfied
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Response from Cosmé’Chic
Thank you very much for your positive review, Karima. We are delighted that you liked our site!
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Martine D.
Rating: 5 out of 5
following a purchase from 10/11/2022
Perfect
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Response from Cosmé’Chic
Thank you very much for your very positive review! We're delighted you enjoyed our site and hope you'll come back again soon.
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Sandrine B.
Rating: 4 out of 5
following a purchase from 09/11/2022
Great, thanks
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Response from Cosmé’Chic
Thank you, Sandrine, for taking the time to leave a positive review on our site. We're delighted you enjoyed your experience!
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Fanny S.
Rating: 5 out of 5
following a purchase from 09/11/2022
Fast delivery, compliant products
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Response from Cosmé’Chic
Thank you very much Fanny, that's very kind of you! We're delighted that you're satisfied with the quality and speed of our services.
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Danièle I.
Rating: 5 out of 5
following a purchase from 09/11/2022
always satisfied with Cosme'chic. very good value for money, fast delivery, very serious site. Thank you
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Response from Cosmé’Chic
Thank you for your compliments and support Danièle! We're glad you're still satisfied with our products and services. Thank you for your loyalty!
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Farida H.
Rating: 5 out of 5
following a purchase from 07/11/2022
Beautiful makeup I am very satisfied with my purchases
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Response from Cosmé’Chic
Thank you very much Farida, we are happy that you are satisfied with your purchase!
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Lucie G.
Rating: 5 out of 5
following a purchase from 05/11/2022
Super
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Response from Cosmé’Chic
Thank you Lucie for your positive review. We are delighted that Cosmé'Chic has met your expectations.
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Une cavalière B.
Rating: 1 out of 5
following a purchase from 04/11/2022
Very disappointed I order on the site I receive an email to tell me that my order has been shipped and a few days later I am told that I will be refunded because my item is no longer in stock I do not understand why in this case I received an email saying that my order had been shipped is illogical especially if it is no longer in stock I do not recommend this site.
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Response from Cosmé’Chic
Hello Cavalière, we understand your disappointment with your shopping experience on our site. We sincerely apologize for the confusion caused by the e-mail indicating the shipment of your order, when the item was actually out of stock. We are actively working to improve our inventory management system and avoid such situations in the future. Your refund has been processed and we look forward to regaining your trust. Your satisfaction is our top priority.
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Adeline G.
Rating: 5 out of 5
following a purchase from 05/11/2022
Fast and careful shipping, I recommend
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Response from Cosmé’Chic
Thank you very much for this very positive review Adeline. We are delighted that you are satisfied with your order. We strive to handle every order with care and deliver as quickly as possible. We look forward to seeing you again soon.
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Nathalie M.
Rating: 5 out of 5
following a purchase from 02/11/2022
Fast delivery. Top-notch mascara
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Response from Cosmé’Chic
Thank you for your wonderful feedback, which underlines the quality of our service. We are delighted that you are completely satisfied with our products.
We hope to see you soon!
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Monique A.
Rating: 5 out of 5
following a purchase from 02/11/2022
Good. Thank you.
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Response from Cosmé’Chic
Thank you Monique, we're delighted you enjoyed our site!
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PATACCHINI S.
Rating: 1 out of 5
following a purchase from 31/10/2022
Order placed and sent on 2/11 with parcel number created. On 8/11, I received an email stating that my order was out of stock and therefore cancelled. I don't recommend it.
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Response from Cosmé’Chic
Hello Patacchini,
We are very sorry that your order had to be cancelled due to a stock shortage. We take this situation very seriously and will do our best to avoid it happening again in the future. We want to provide you with a positive experience and, for this reason, we hope you will give us a second chance.
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Corinne D.
Rating: 5 out of 5
following a purchase from 30/10/2022
Very good site, reliable, and order received nickel and very quickly...
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Response from Cosmé’Chic
Hello, we would like to thank you very much for your online testimonial. Don't hesitate to tell your friends and family about us. We'd be delighted to show them our products.
Have a nice day. Cosmé'Chic
I
ISABELLE J.
Rating: 5 out of 5
following a purchase from 28/10/2022
Very good product at a reasonable price
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Response from Cosmé’Chic
Hello Isabelle!
We'd like to thank you for sharing your positive feedback with our visitors. We will continue to do our utmost to ensure your complete satisfaction.
We hope to see you soon. Cosmé'Chic 🌸
P
priscilla P.
Rating: 5 out of 5
following a purchase from 29/10/2022
very good site i found exactly what i was looking for very satisfied with the products again thank you
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Response from Cosmé’Chic
Hello,
We're delighted that you've found a product that meets your expectations! Thank you very much for your positive feedback.
We hope to see you soon,
S
stella R.
Rating: 5 out of 5
following a purchase from 27/10/2022
So happy with my purchases
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Response from Cosmé’Chic
Hello Stella!
We're delighted to have been able to satisfy you and will continue to do our best to bring the best products to our customers.
See you soon 🌸
T
Tatiana T.
Rating: 5 out of 5
following a purchase from 25/10/2022
Everything is perfect. Thank you so much.
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Response from Cosmé’Chic
Thank you for your kind review! Knowing that our products have met your expectations motivates us more and more every day. Don't hesitate to order again :)
Have a nice day. Cosmé'Chic 🌸
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Nathalie B.
Rating: 5 out of 5
following a purchase from 25/10/2022
perfect!
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Response from Cosmé’Chic
Thank you Nathalie for your positive review! We are delighted to have been able to satisfy you.
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angélique P.
Rating: 5 out of 5
following a purchase from 24/10/2022
Top
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Response from Cosmé’Chic
Thank you very much for your very positive review! We are delighted that you liked the Cosmé'Chic website!
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Dominique M.
Rating: 4 out of 5
following a purchase from 24/10/2022
Great prices and fast shipping
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Response from Cosmé’Chic
Thank you very much for your review, Dominique! We're glad you liked our prices and fast delivery. We strive to continually improve our service to ensure a quality customer experience.
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Sandra T.
Rating: 5 out of 5
following a purchase from 21/10/2022
Well received in Guadeloupe! Super !
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Response from Cosmé’Chic
Thank you for your positive review, Sandra, we're delighted that your parcel arrived in the best possible condition! We wish you an excellent day!
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Johanna H.
Rating: 5 out of 5
following a purchase from 21/10/2022
Very satisfied with my Cosmé'Chic purchases. Products meet my expectations. Quick delivery of the order. I will not hesitate to order again.
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Response from Cosmé’Chic
Thank you very much for your positive review and for your confidence in our Cosmé'Chic website. We are delighted that our products have met your expectations. We are at your disposal for any further orders. Thank you for your business!
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Ludivine T.
Rating: 4 out of 5
following a purchase from 19/10/2022
Very good site fast delivery
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Response from Cosmé’Chic
Hello Ludivine. Thank you for your positive feedback! We're glad you enjoyed our site and the speed of delivery. We always strive to provide the best possible service to our customers.
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Blandine L.
Rating: 5 out of 5
following a purchase from 18/10/2022
Package conforms and received very quickly
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Response from Cosmé’Chic
Hello Blandine!
Thank you very much for your review and your 5/5 rating. We are happy to read that you were satisfied with your order and that the delivery was fast. We hope you enjoy your product. Thank you very much.
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Ema P.
Rating: 5 out of 5
following a purchase from 13/10/2022
I love Cosmé 'Chic. Never disappointed. The products are always as described, the prices are very attractive, delivery is fast... Nothing but good things. I would recommend
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Response from Cosmé’Chic
Hello Ema,
Thank you very much for your very positive review! We are glad that you are satisfied and that you appreciate our offer and service. We are delighted with your support and strive to provide you with the best possible experience.
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Mickael S.
Rating: 5 out of 5
following a purchase from 13/10/2022
Super fast reception and great price ....
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Response from Cosmé’Chic
Thank you very much for your positive feedback, Mickael! We're delighted that your order arrived quickly and at the best price. Until next time!
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Sylvie B.
Rating: 4 out of 5
following a purchase from 11/10/2022
Everything's perfect except for one item: Avril highlighter powder, which arrived dusty and therefore unusable inside its sealed packaging. It's not Cosme'chic's fault, just a problem that could have been caused by transport or a fall during shipping... It's a bit frustrating. Otherwise, a great site, which I'm happy to pass on to others.
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Response from Cosmé’Chic
We are sorry for the discomfort caused by this product, and regret that you have had a negative experience. We always work hard to provide the highest quality products and services. Thank you for your feedback and recommendation.
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Thuy G.
Rating: 4 out of 5
following a purchase from 09/10/2022
🤗
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Response from Cosmé’Chic
Thank you very much Thuy for your review! We are delighted that you enjoy our site and we hope that you will find even more products that interest you!
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KATIA L.
Rating: 5 out of 5
following a purchase from 08/10/2022
Super, as usual. I advise and recommend this site. Katseyes
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Response from Cosmé’Chic
Muchas gracias por su elogioso comentario, Katia. Estamos encantados de poder satisfacerle.
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christine L.
Rating: 5 out of 5
following a purchase from 07/10/2022
Perfect
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Response from Cosmé’Chic
Muchas gracias Christine por tu comentario. Estamos encantados de que le haya gustado nuestro sitio.
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Pascale G.
Rating: 5 out of 5
following a purchase from 06/10/2022
A pleasant site with brand-name products at reduced prices, fast service and delivery.
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Response from Cosmé’Chic
Hello Pascale! So many words of praise, thank you for your confidence.
Rest assured that satisfying our customers remains our priority.
We hope to see you soon. Cosmé'Chic
S
Sophie M.
Rating: 5 out of 5
following a purchase from 05/10/2022
I recommend
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Response from Cosmé’Chic
Thank you very much for your review and support, Sophie. We are delighted that you enjoy our Cosmé'Chic website!
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canhan S.
Rating: 5 out of 5
following a purchase from 02/10/2022
Very good. Fast delivery, contents as ordered.
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Response from Cosmé’Chic
Hello Sophie! We're very grateful for this glowing review. We are happy to have been able to satisfy you and will continue to do our best to bring the best product to our customers.
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Fatima M.
Rating: 5 out of 5
following a purchase from 29/09/2022
Products conform and fast delivery. I recommend the site
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Response from Cosmé’Chic
Hello !
We're delighted to hear that you're happy with your order from us! Thank you very much for your positive feedback.
We hope to see you soon,
Cosmé'Chic
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Marie.line G.
Rating: 5 out of 5
following a purchase from 29/09/2022
Very fast delivery Good quality product and very reasonable price
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Response from Cosmé’Chic
Thank you very much for your very positive review. We are delighted to have met your expectations.
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CECILIA B.
Rating: 5 out of 5
following a purchase from 28/09/2022
Fast delivery. However, the colorant boxes were open in the parcel, so I checked that nothing was missing. Satisfied with my 1st order.
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Response from Cosmé’Chic
Hello Cécilia, it's very precious of you to have taken the time to give us your opinion! We're delighted you enjoyed your order. Thank you so much!
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François C.
Rating: 5 out of 5
following a purchase from 26/09/2022
Just what I expected and at a good price
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Response from Cosmé’Chic
Hello !
We're delighted that you've found products that meet your expectations! Thank you very much for your positive feedback.
We hope to see you soon,
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