Customer reviews of Cosmé’Chic

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 2 597 published reviews
5 2 167 83% 4 263 10% 3 45 2% 2 33 1% 1 89 3%

Summary of reviews

The online store Cosmé'Chic excels in delivering products quickly and efficiently, with many customers noting that their orders arrived on time and well-packaged. The reliability of the service is highlighted by consistent experiences of receiving exactly what was ordered, which adds to customer satisfaction. The quality of products, especially from the Essence brand, is frequently praised for being both effective and reasonably priced, making beauty purchases feel like a great value.

Reviews 1, 3 and 4 stars

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M
Madeleine B.
Rating: 4 out of 5
following a purchase from 14/04/2022
delivery ok product conforms... thank you I will not hesitate to recommend, especially since the prices are interesting... see you soon.
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Nathalie P.
Rating: 4 out of 5
following a purchase from 24/03/2022
Hello I am missing an item I am still waiting for your reply otherwise not disappointed fast shipping ... good product ...
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Chantal C.
Rating: 4 out of 5
following a purchase from 23/03/2022
order processed seriously, too bad one item was missing, I was immediately informed and reimbursed. A site that gives you access to brand-name products at the lowest cost. A RECOMMEND
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Estelle M.
Rating: 4 out of 5
following a purchase from 24/03/2022
Fast delivery, 99% satisfied with the products... Unfortunately the mascara was completely dry so unusable. 😭 Fast delivery
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Vanessa S.
Rating: 4 out of 5
following a purchase from 03/03/2022
Fast delivery
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Sylvie M.
Rating: 4 out of 5
following a purchase from 29/09/2021
Just perfect. Faster than expected delivery, perfect packaging. Delighted.
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France B.
Rating: 4 out of 5
following a purchase from 18/02/2022
very good site brand products really cheap very interesting I recommend it for those looking for brand products on a small budget
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Danielle A.
Rating: 3 out of 5
following a purchase from 16/02/2022
I had ordered 2 products. I only received one. But the 2 products were invoiced and debited without explanation? Even though the second was out of stock? So I had to make a claim to be reimbursed for this product, which isn't very serious! It's a pity, because the products are top quality. I might recommend them again, provided such a mistake doesn't happen again.
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Response from Cosmé’Chic
I understand your dissatisfaction and sincerely apologize. We will do our utmost to ensure that this error does not happen again.
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Aurelie H.
Rating: 4 out of 5
following a purchase from 05/02/2022
Satisfied with my products and well-packaged parcel
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Sylvie P.
Rating: 4 out of 5
following a purchase from 02/02/2022
Reliable site
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Laurine C.
Rating: 4 out of 5
following a purchase from 28/01/2022
Delighted with my purchase. The only downside was the packaging: the nail varnishes were put in a tracked envelope without any protection. Luckily no breakage this time.
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corinne M.
Rating: 4 out of 5
following a purchase from 26/01/2022
Well received, but not very well packaged for liquid, it leaked a little. Otherwise OK
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Francoise D.
Rating: 4 out of 5
following a purchase from 17/11/2021
I ordered 10 eyebrow pencils, 4 of which are not laminated. Why? The lead is discolored (whitish on the surface... old stock?)
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Sandrine C.
Rating: 4 out of 5
following a purchase from 06/07/2020
Very good experience.... Meets my expectations. Fast delivery.
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Bernard L.
Rating: 4 out of 5
following a purchase from 11/11/2021
compliant product, prompt and careful shipment
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Marie Odile B.
Rating: 4 out of 5
following a purchase from 02/11/2021
package too insecure,the schotch was unstuck,nothing was missing otherwise I would have 'complained' to cosmé chic,otherwise very good quality and very affordable price
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France B.
Rating: 4 out of 5
following a purchase from 29/10/2021
very good branded product and really cheap you can find everything i recommend it
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Maryvonne C.
Rating: 4 out of 5
following a purchase from 26/10/2021
Good product
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Nadine L.
Rating: 4 out of 5
following a purchase from 19/08/2021
Fast delivery despite the distance (I live in the DOM). Quality of exchanges with customer service. I recommend!!!
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Sylvie L.
Rating: 4 out of 5
following a purchase from 27/08/2021
Fast
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Ylice G.
Rating: 4 out of 5
following a purchase from 26/08/2021
Very good product received quickly
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Sophie F.
Rating: 4 out of 5
following a purchase from 14/08/2021
Very good site. Fast shipping.
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Claudine H.
Rating: 4 out of 5
following a purchase from 10/08/2021
Good products at great prices....
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Nathalie G.
Rating: 4 out of 5
following a purchase from 29/07/2021
Very fast delivery and compliant product.
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Vanissa A.
Rating: 4 out of 5
following a purchase from 17/06/2021
Package arrived quickly, in good condition and I had ordered because the prices were attractive.
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Monique L.
Rating: 4 out of 5
following a purchase from 09/06/2021
Fast delivery But the product is a little tinted And sticky Not very satisfied with the product
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Sandrine C.
Rating: 4 out of 5
following a purchase from 21/05/2021
Very satisfied
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David T.
Rating: 4 out of 5
following a purchase from 13/04/2021
As ordered
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Cathy D.
Rating: 4 out of 5
following a purchase from 05/03/2021
Perfect products except for a shower gel that arrived half-full. Other than that, fast delivery.
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Françoise W.
Rating: 4 out of 5
following a purchase from 12/02/2021
Good
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Marie-Noëlle P.
Rating: 4 out of 5
following a purchase from 11/02/2021
Unfortunately, due to stock errors, not all items ordered could be delivered. A refund was made within a few days and a complementary discount voucher issued.
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Celine L.
Rating: 4 out of 5
following a purchase from 08/02/2021
Fast delivery, good product
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Response from Cosmé’Chic
We're delighted that you're satisfied with your order from us!
J
Jean J.
Rating: 4 out of 5
following a purchase from 06/02/2021
delivery a little long
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Francis B.
Rating: 4 out of 5
following a purchase from 29/01/2021
Speed and conformity of the product ordered
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Response from Cosmé’Chic
Thank you for taking the time to leave this nice review!
We're delighted you're happy with your purchase!
We hope to see you soon!
C
Claire K.
Rating: 3 out of 5
following a purchase from 16/01/2021
Package well received but rather long delivery time: ordered on the 16th and received on the 27th.
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Response from Cosmé’Chic
We are sorry that your order was not delivered on time. We are aware of the importance of a fast delivery and we do our utmost to ensure that this does not happen again. Thank you for your confidence in Cosmé'Chic.
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Aline T.
Rating: 4 out of 5
following a purchase from 14/01/2021
Received on time good products
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Response from Cosmé’Chic
Hello, thank you for your kind comment, we are happy that you are satisfied with your purchase from us!

We look forward to seeing you soon!
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Nadine M.
Rating: 4 out of 5
following a purchase from 06/12/2020
Delivery delayed by 2 days. Package missing delivery address. Otherwise product conforms to my request.
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Stéphanie L.
Rating: 4 out of 5
following a purchase from 20/11/2020
Super
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mélyna A.
Rating: 4 out of 5
following a purchase from 18/11/2020
Products conform and fast delivery. Shipping costs are too high for the price of the products.
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norbert M.
Rating: 4 out of 5
following a purchase from 13/11/2020
I liked the prices, the quality and the speed of delivery. I recommend them.
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