Customer reviews of Cosmé’Chic

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 2 597 published reviews
5 2 167 83% 4 263 10% 3 45 2% 2 33 1% 1 89 3%

Summary of reviews

The online store Cosmé'Chic excels in delivering products quickly and efficiently, with many customers noting that their orders arrived on time and well-packaged. The reliability of the service is highlighted by consistent experiences of receiving exactly what was ordered, which adds to customer satisfaction. The quality of products, especially from the Essence brand, is frequently praised for being both effective and reasonably priced, making beauty purchases feel like a great value.

Reviews 1, 3 and 4 stars

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C
Chakib B.
Rating: 4 out of 5
following a purchase from 14/09/2020
Delivery time a little long, but very good merchant.
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Jean Luc L.
Rating: 4 out of 5
following a purchase from 21/09/2020
very well
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- D.
Rating: 4 out of 5
Fast delivery
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Annie A.
Rating: 4 out of 5
Accessible and clear.
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Lydia S.
Rating: 4 out of 5
On-time delivery and compliant product
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Patricia R.
Rating: 4 out of 5
Order received quickly but packaging was in very poor condition. Fortunately the product was intact!
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- K.
Rating: 4 out of 5
Thank you, I received the BB cream and I'm very satisfied!
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H
Hélene F.
Rating: 4 out of 5
apply to damp face, pleasant scent
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Jessica C.
Rating: 4 out of 5
I highly recommend it!
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- C.
Rating: 4 out of 5
RELATIVELY QUICKLY GIVEN THE EVENTS
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S
Sylviane U.
Rating: 4 out of 5
Good. No problems with this site.
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R
Romane D.
Rating: 4 out of 5
Low prices
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Juliette C.
Rating: 4 out of 5
The items are smaller than on the app, but the prices are great and so are the products.
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Raymonde S.
Rating: 4 out of 5
the delivery was quick but the reception took longer given the current situation.
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Marie-Ange K.
Rating: 4 out of 5
Smooth site navigation if you know what you want. Great!
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- G.
Rating: 4 out of 5
well
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A
Aurore R.
Rating: 4 out of 5
Well-priced products and fast delivery
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Marie-Laure P.
Rating: 3 out of 5
Order received quickly but one product was missing although it was available at the time of my order...I had ordered because it was mainly what I needed so if I had known I would not have placed the order now...
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Response from Cosmé’Chic
Thank you for taking the time to share your review. We apologize for the missing product. We have put measures in place to prevent this from happening again in the future.
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- S.
Rating: 4 out of 5
Good overall.
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Rouzeau S.
Rating: 4 out of 5
Products met my expectations. Very attractive prices. fast delivery. one star less concerning the packaging: a bubble envelope is not enough when it comes to blush type products (broken finish) but suitable for all cream type products in tubes etc....
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Response from Cosmé’Chic
Thank you for taking the time to leave this review! We're delighted that you're happy with your purchase! We've also noted your comment about the envelopes, and we'd like to thank you for it! We hope to see you soon!
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- C.
Rating: 3 out of 5
Fast delivery but disappointed with the product
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Response from Cosmé’Chic
Thank you for taking the time to leave this comment. Have you already contacted customer service after receiving the product in question? If not, please do so. We'd be delighted to help you! See you soon!
M
Marie Do D.
Rating: 4 out of 5
.....
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- K.
Rating: 1 out of 5
I placed an order that was refunded the next day without telling me why... I did not receive any email and I was very disappointed with this cancellation!!!!
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Response from Cosmé’Chic
Hi, sorry you were disappointed. We do our best to provide our customers with an excellent experience and we are very sorry that we did not succeed this time. We will do our best to ensure that this does not happen again in the future. We sincerely apologize for any inconvenience caused.
A
Aurore R.
Rating: 4 out of 5
Site offering a wide range of cosmetic products at reduced prices. Fast delivery. I recommend
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Response from Cosmé’Chic
Hello, thank you for your kind comments, we are happy that you are satisfied with your purchase from us! We look forward to seeing you soon!
N
Nadine J.
Rating: 4 out of 5
Excellent communication and real professionalism of the customer service, fast delivery, refund guaranteed if products do not conform to the order, seller to recommend without any problem! Thank you very much!
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Response from Cosmé’Chic
Thank you for this incredible comment! We'd love to hear from you! We look forward to seeing you again soon!
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- S.
Rating: 4 out of 5
Good overall.
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Response from Cosmé’Chic
Hello, Thank you for your kind comment.
K
Katia B.
Rating: 4 out of 5
Product corresponds to my expectations, fast delivery.... very happy!
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Response from Cosmé’Chic
Thank you for sharing your impressions with us!
S
Sybil M.
Rating: 3 out of 5
How to order
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Response from Cosmé’Chic
Thank you for your kind comment. See you soon!
C
Chantal J.
Rating: 1 out of 5
I'm still waiting for someone to get back to me about my complaint. And I can't get you on the phone.
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Response from Cosmé’Chic
Dear Mrs. ******* , Thank you for your comment. We hope that we have met your expectations to date. Yours sincerely ,
M
Marine V.
Rating: 4 out of 5
Top prices
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Response from Cosmé’Chic
Hello, thank you for your kind comment!
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- D.
Rating: 4 out of 5
Small error on the order but quickly rectified by the seller. Thank you
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Response from Cosmé’Chic
Thank you for taking the time to leave this nice review! We're delighted you're happy with your purchase! We hope to see you soon!
B
Brigitte W.
Rating: 4 out of 5
well
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Response from Cosmé’Chic
Hello, thank you for your kind comment!
G
Geraldine B.
Rating: 4 out of 5
I have placed several orders on your site and have never been disappointed. Delivery, packaging and product very satisfactory.
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Response from Cosmé’Chic
Hello, thank you for your kind comments, we are happy that you are satisfied with your purchase from us! We look forward to seeing you soon!
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- H.
Rating: 4 out of 5
Package well received .
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Response from Cosmé’Chic
Hello, thank you for your kind comment!
S
Sabrina G.
Rating: 4 out of 5
Good prices, fast delivery, but some of the packaging is damaged...a shame when it's a gift. However, I recommend this serious site.
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Response from Cosmé’Chic
Thank you for sharing your impressions with us! We have noted your comment about the packaging!
H
Héléna W.
Rating: 4 out of 5
First time on your site, but very satisfied with the order and delivery time,
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Response from Cosmé’Chic
Hello, thank you for your kind comments, we are happy that you are satisfied with your purchase from us! We look forward to seeing you soon!
F
Flécher M.
Rating: 4 out of 5
More products on the site.
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Response from Cosmé’Chic
Hello, thank you for your kind comment!
D
Daniele G.
Rating: 4 out of 5
Ras fast delivery and comfort to my expectations I recommend.
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Response from Cosmé’Chic
Hello, Thank you for your kind comment! Our team is always very happy with customer satisfaction.
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Nadia B.
Rating: 4 out of 5
Very good site
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Response from Cosmé’Chic
Hello, thank you for your kind comment!
S
Sullyse S.
Rating: 4 out of 5
Very good
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Response from Cosmé’Chic
Hello, thank you for your kind comment!
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