Cosmé'Chic delivers items quickly and reliably, with many customers noting fast delivery, on-time arrivals, and products arriving in good condition or exactly as ordered. The store stands out for clear value, with multiple comments about competitive prices and good price‑quality balance, along with well-packaged shipments and careful handling to protect items. Customer service is highlighted for responsiveness and support in several positive experiences, including easy communication and efficient order processing. Overall, customers repeatedly experience smooth ordering, prompt delivery, and favorable value for money.
I am satisfied with my order. The delivery date was respected and the parcel arrived in good condition. Thank you
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Response from Cosmé’Chic
Hello Fernandes,
Thank you so much for your feedback! We're delighted to hear that the delivery went well. We look forward to seeing you on Cosmé'Chic!
A
Aline L.
Rating: 5 out of 5
following a purchase from 17/01/2025
CLEAR
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Response from Cosmé’Chic
Dear Aline,
We're delighted that your experience on our Cosmé'Chic website has lived up to your expectations. Please come back again soon!
R
Rene D.
Rating: 1 out of 5
following a purchase from 19/01/2025
Very disappointed non-compliant mattress as many on the reviews.do not recommend this site for mattresses .maybe a scam. I think they are clearing out the old models but insisted it was the right one!!!!!
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Response from Cosmé’Chic
Receiving an item that does not match what was displayed is disappointing. We have strengthened the control of references in preparation and the fidelity of our visuals. Write to us, we correct every mistake. The Cosmés'Chic team
J
Jeanine F.
Rating: 1 out of 5
following a purchase from 16/01/2025
Not happy
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Response from Cosmé’Chic
Thank you for your honesty, even if the feedback is difficult to read. Contact us so we can understand and correct: that's how we progress. The Cosmè'Chic team
C
Christelle D.
Rating: 5 out of 5
following a purchase from 14/01/2025
Fine
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Response from Cosmé’Chic
Dear Christelle,
We are delighted that you enjoyed your experience and remain at your disposal for any suggestions or future needs. We look forward to welcoming you back!
O
Osman G.
Rating: 1 out of 5
following a purchase from 11/01/2025
Does not match. But it doesn't matter. Bonne continuation
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Response from Cosmé’Chic
Hello Osman,
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is our priority, and we would be happy to help you find a product that suits you better. Please feel free to contact us for any assistance.
Have a great day,
The Cosm e'Chic Team
J
Jessica T.
Rating: 5 out of 5
following a purchase from 14/01/2025
Fast, compliant ordering
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Response from Cosmé’Chic
Hello Jessica,
Thank you very much for your feedback regarding the speed of your order on Cosmé'Chic.
We hope to see you soon for your next purchases.
Best regards,
A
As L.
Rating: 5 out of 5
following a purchase from 11/01/2025
Satisfied, fast delivery
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Response from Cosmé’Chic
We would like to thank you sincerely for your review, and hope to welcome you back soon.
Best regards,
The Cosmé'Chic team
M
Maria P.
Rating: 5 out of 5
following a purchase from 13/01/2025
Fast delivery, good quality.
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Laura M.
Rating: 5 out of 5
following a purchase from 13/01/2025
All ok
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Response from Cosmé’Chic
Dear Laura, we thank you and are delighted to hear that your experience was satisfactory. Please do not hesitate to contact us should you have any questions or require assistance in the future.
See you soon!
C
Chloé A.
Rating: 5 out of 5
following a purchase from 13/01/2025
Great site and products. Fast delivery :)
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Response from Cosmé’Chic
Hello Chloé,
Thank you very much for your review, we are delighted that you appreciate our site and our products, as well as the speed of delivery.
Best regards,
The Cosmé'Chic team
M
Martine M.
Rating: 5 out of 5
following a purchase from 09/01/2025
;
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Response from Cosmé’Chic
Dear Martine, thank you very much for your confidence in Cosmé'Chic. Please do not hesitate to come back to us with any questions or suggestions!
M
Maryline J.
Rating: 5 out of 5
following a purchase from 12/01/2025
Order arrived quickly
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Response from Cosmé’Chic
Dear Maryline,
We're delighted to hear that your order arrived quickly. At Cosmé'Chic, we make it a point of honor to offer efficient, quality service. We look forward to seeing you soon on our site!
M
Madeleine L.
Rating: 5 out of 5
following a purchase from 09/01/2025
I had ordered an emma original II mattress and received an original after contacting the after-sales service by email, we found a solution that suited us.
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Response from Cosmé’Chic
Dear Madeleine, we're delighted to hear that our service was able to meet your expectations by finding a suitable solution. We look forward to seeing you on Cosmé'Chic!
S
Sandrine T.
Rating: 5 out of 5
following a purchase from 09/01/2025
I liked too much of what I ordered, I recommend 🥰❤️
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Response from Cosmé’Chic
Hello Sandrine,
Thank you very much for your review and recommendation! We are delighted to hear that your order met your expectations. We look forward to seeing you soon on Cosmé'Chic!
M
Marie V.
Rating: 5 out of 5
following a purchase from 07/01/2025
Order delivered quickly and correctly
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Response from Cosmé’Chic
Dear Marie,
We are delighted to hear that your order was delivered quickly and that it met your expectations. We hope to see you soon on our Cosmé'Chic website.
D
Dominique C.
Rating: 5 out of 5
following a purchase from 07/01/2025
As described, I am very happy with my purchase.
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Response from Cosmé’Chic
Hello Dominique,
Thank you very much for your feedback. We are delighted to hear that you are satisfied with your purchase. We look forward to seeing you on Cosmé'Chic!
G
Gisele J.
Rating: 5 out of 5
following a purchase from 07/01/2025
Perfect, the fragrances are great!
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Response from Cosmé’Chic
Hello Gisele,
We're delighted you like our fragrances.
See you soon on Cosmé'Chic!
D
Didier D.
Rating: 5 out of 5
following a purchase from 07/01/2025
Ok
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Response from Cosmé’Chic
Hello Didier,
We sincerely thank you for your review.
We look forward to seeing you soon on Cosmé'Chic!
C
Christophe R.
Rating: 5 out of 5
following a purchase from 06/01/2025
Perfect Fast delivery Thank you
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Response from Cosmé’Chic
Hello Christophe,
Thank you very much for your feedback! We are delighted to hear that you were satisfied with the speed of our delivery.
We look forward to serving you again at Cosmé'Chic!
U
Uwe G.
Rating: 5 out of 5
following a purchase from 28/12/2024
👍
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Alain K.
Rating: 5 out of 5
following a purchase from 29/12/2024
Very good site concerning the delivery and the seriousness of the service.
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Response from Cosmé’Chic
Hello Alain,
Thank you very much for your review. We're delighted that our delivery service met your expectations.
See you soon on Cosmé'Chic!
S
Sabine L.
Rating: 5 out of 5
following a purchase from 30/12/2024
Perfect, fast delivery. Thank you
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Response from Cosmé’Chic
Dear Sabine,
We would like to thank you sincerely for your feedback and are delighted to hear that you appreciated the speed of our delivery service. We hope to see you soon on Cosmé'Chic.
M
Martine H.
Rating: 5 out of 5
following a purchase from 29/12/2024
Hello, fast delivery and well packaged items.
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Response from Cosmé’Chic
Hello Martine,
Thank you very much for your feedback. We are delighted to hear that you received your items in perfect condition and quickly. We hope to see you soon on Cosmé'Chic!
K
Karine R.
Rating: 5 out of 5
following a purchase from 23/12/2024
Fast delivery, well packaged
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Response from Cosmé’Chic
Hello Karine,
We'd like to thank you for your feedback and are delighted that you appreciated the speed of shipment and the care taken with the packaging. See you soon on Cosmé'Chic!
F
Fatiha B.
Rating: 5 out of 5
following a purchase from 19/12/2024
Satisfied with the products.
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Response from Cosmé’Chic
Hello Fatiha,
Thank you very much for your feedback. We are delighted to hear that you are satisfied with our products. We hope to see you soon on Cosmé'Chic.
P
Pascal P.
Rating: 1 out of 5
following a purchase from 15/12/2024
Warning: not a serious site. I ordered an Emma Original II mattress on their site. In fact, I received the old model. I sent them an email to let them know, but they didn't reply. However, there are photos and the title of the Original II on the site. I couldn't reach customer service by phone to try and solve the problem and see if it was a shipping error on their part or if it was deliberate to rip off the customer. This site is not to be recommended. Maybe I'll change my mind after hearing from them.
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Response from Cosmé’Chic
Not getting a response is a shortcoming we have corrected: every message now receives a quick reply. Contact us again, we are here to solve the problem. The Cosmés'Chic team
L
Laurence P.
Rating: 5 out of 5
following a purchase from 25/12/2024
Very satisfied the product corresponds exactly to expectations
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Response from Cosmé’Chic
Hello Laurence,
Thank you very much for your glowing review! We're delighted to hear that our product perfectly met your expectations. See you soon on Cosmé'Chic!
L
Loélia H.
Rating: 5 out of 5
following a purchase from 25/12/2024
Perfect!
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Response from Cosmé’Chic
Dear Loélia,
Thank you very much for your feedback! We are delighted to hear that you are completely satisfied with your experience on our Cosmé'Chic website. We hope to see you again soon for new discoveries.
Best regards,
E
Edwige C.
Rating: 3 out of 5
following a purchase from 11/12/2024
Parcel sent too late after my order. Ordered and paid on 11/12/24. Parcel sent on 16/12/24. Mail of 23/12/24 to collect it before 26/12/24 (out of vacation period from 22/12 to 28/12/24).
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Response from Cosmé’Chic
Thank you for this measured feedback. We take it into account. If any point bothered you, contact us, we are here to remedy it. The Cosmés'Chic team
J
Joelle R.
Rating: 5 out of 5
following a purchase from 22/12/2024
Package well received serious seller .
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Response from Cosmé’Chic
Hello Joelle, we would like to thank you sincerely for your review and are delighted to hear that your parcel was well received and that you appreciated our service. We hope to see you soon on Cosmé'Chic.
J
Joëlle A.
Rating: 5 out of 5
following a purchase from 18/12/2024
Fast, accurate delivery
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Response from Cosmé’Chic
Dear Joëlle, thank you very much for your feedback. We are delighted to hear that you received prompt service that met your expectations. We look forward to seeing you again soon.
N
Nicolas S.
Rating: 1 out of 5
following a purchase from 14/12/2024
The label on the parcel did not correspond to the model chosen. I therefore refused to accept the parcel. Awaiting refund.
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Response from Cosmé’Chic
A shade or a reference that does not match is an error on our part and we are sorry. Each item is now checked before packing. Contact us, we will find a solution. The Cosmés'Chic team
D
Deborah A.
Rating: 5 out of 5
following a purchase from 17/12/2024
All went well R.A.S.
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Response from Cosmé’Chic
Thank you very much for your feedback! We're delighted that everything went smoothly. Don't hesitate to come back to us if you need any help or if you'd like to find out about our new products. We hope to see you soon!
M
Marie Laurence B.
Rating: 5 out of 5
following a purchase from 17/12/2024
Perfect
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Response from Cosmé’Chic
Thank you very much for your feedback! We're glad you had a satisfactory experience at Cosmé'Chic. We hope to see you soon!
S
Stephane D.
Rating: 1 out of 5
following a purchase from 13/12/2024
To avoid, I am still waiting for the answer for the return of the order The Customer is just considered as a wallet
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Response from Cosmé’Chic
Hello,
We are sorry that you had this impression. This is absolutely not the experience we wish to offer at Cosmés'Chic. Your message has been heard, and we sincerely regret this lack of responsiveness. We hope to regain your trust.
Thank you for taking the time to share your feedback.
Best regards,
The Cosmés'Chic team
J
Jean-Luc L.
Rating: 3 out of 5
following a purchase from 16/12/2024
The adventure had started badly with the delivery of a product different from my order and inferior in range, but customer service was remarkably responsive in finding the best solution.
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Response from Cosmé’Chic
Staying without an answer when you have a problem is the most unpleasant, and we regret it. Our customer service responds today within 24 hours. Do not hesitate to write to us again, we will take care of the file. The Cosmés'Chic team
R
Renaud R.
Rating: 5 out of 5
following a purchase from 13/12/2024
Fast delivery and compliant products
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Response from Cosmé’Chic
Thank you for your feedback! We are happy that the shipment was fast and that the products met your expectations. See you soon for a new shopping experience!
N
Natacha B.
Rating: 5 out of 5
following a purchase from 13/12/2024
Fast and accurate delivery, quality and price
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Response from Cosmé’Chic
Thank you very much for your feedback! We're delighted that you're happy with the fast, careful delivery. See you soon for a new order!
G
Gerard G.
Rating: 5 out of 5
following a purchase from 10/12/2024
satisfied I will recommend . CDT
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Response from Cosmé’Chic
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied. Please do not hesitate to come back to us if you need any help or wish to discover other products. See you soon! 😊
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