The online store Cosmé'Chic excels in delivering products quickly and efficiently, with many customers noting that their orders arrived on time and well-packaged. The reliability of the service is highlighted by consistent experiences of receiving exactly what was ordered, which adds to customer satisfaction. The quality of products, especially from the Essence brand, is frequently praised for being both effective and reasonably priced, making beauty purchases feel like a great value.
Thank you very much for your feedback! We're delighted that you're happy with the fast, careful delivery. See you soon for a new order!
G
gerard G.
Rating: 5 out of 5
following a purchase from 10/12/2024
satisfied I will recommend . CDT
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Response from Cosmé’Chic
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied. Please do not hesitate to come back to us if you need any help or wish to discover other products. See you soon! 😊
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Nicole F.
Rating: 5 out of 5
following a purchase from 06/12/2024
Delivery error but rectify in order to have my order for Christmas
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Response from Cosmé’Chic
Thank you for your feedback and we apologize for the delivery error. We're delighted that the situation was quickly rectified to enable you to receive your order in time for Christmas. We wish you all the best for the festive season and remain at your disposal should you have any further queries!
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ZOHAIR H.
Rating: 5 out of 5
following a purchase from 13/12/2024
VERY GOOD
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted to hear that you are satisfied. Your positive feedback motivates us to continue offering you the best service. We look forward to seeing you again soon!
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Alice P.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very good
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Response from Cosmé’Chic
Thank you for your feedback! We are happy to hear that everything went well. Don't hesitate to come back to us for your next purchases. We hope to see you soon!
A
Agnès D.
Rating: 5 out of 5
following a purchase from 08/12/2024
CLEAR
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Response from Cosmé’Chic
Thank you for your feedback! We're delighted that everything went so smoothly. See you soon for another order!
K
Kerry Ann T.
Rating: 5 out of 5
following a purchase from 07/12/2024
Perfect
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Response from Cosmé’Chic
Thank you so much for your feedback! We are delighted that everything was perfect. We look forward to seeing you again soon!
J
Jocelyne M.
Rating: 1 out of 5
following a purchase from 05/12/2024
13 days to receive my order when the commercial promise says 48 hours, it's disappointing. It still took FIVE days for the parcel to leave their warehouse. On top of that, no gift wrapping!
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Fraisouille F.
Rating: 5 out of 5
following a purchase from 07/12/2024
After placing the order, the parcel arrived about 1 week later. My bottles were well packaged
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that your order arrived quickly and that the bottles were well packaged. Your satisfaction is our priority. See you soon for your next order!
C
Catherine D.
Rating: 5 out of 5
following a purchase from 08/12/2024
Bravo for the speed! Great product
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Response from Cosmé’Chic
Thank you very much for your review! We are delighted that you were satisfied with the speed of delivery and the quality of the product. We look forward to seeing you again soon!
M
Marie L.
Rating: 5 out of 5
following a purchase from 03/12/2024
Fast delivery Good price Very satisfied
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Response from Cosmé’Chic
Thank you for your positive feedback! We're delighted that the speed of delivery, our prices and the quality of our services have convinced you. See you soon for your next purchases!
V
Véronique B.
Rating: 5 out of 5
following a purchase from 05/12/2024
Very good, everything is impeccable, all the products ordered are of very good quality.
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Response from Cosmé’Chic
Thank you very much for your positive review! We are delighted that you are satisfied with the quality of our products. Your satisfaction is our priority, and we hope to see you again soon for new shopping experiences. See you soon in our online store!
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Marie Francoise D.
Rating: 5 out of 5
following a purchase from 05/12/2024
👍
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Response from Cosmé’Chic
Thank you very much for your positive review! We are delighted that you are satisfied. See you soon!
C
cormier C.
Rating: 1 out of 5
following a purchase from 03/12/2024
We have received an item that does not conform to the order. We would like to be contacted by cosme chic.
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Youssra F.
Rating: 5 out of 5
following a purchase from 04/12/2024
This is the first time I've ordered from Cosmé'chic and I have no regrets whatsoever! I've found what I'm looking for, with everything I need at very affordable prices. I won't hesitate for a second to order from you again. Thank you so much!!!
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Response from Cosmé’Chic
Thank you very much for your warm review! We are delighted that your first experience at Cosmé'chic was a success and that you found what you were looking for at affordable prices. Your satisfaction is our priority and we look forward to serving you again. We hope to see you soon!
S
sabine F.
Rating: 5 out of 5
following a purchase from 01/12/2024
9
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Response from Cosmé’Chic
Thank you very much for your review! We are delighted that you are satisfied with your experience. See you soon at Cosmé'chic! 😊
L
LANQUE G.
Rating: 5 out of 5
following a purchase from 02/12/2024
Good products, the quality is there and the reception of the parcel is fast.
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Response from Cosmé’Chic
Thank you very much for your feedback! We're delighted that you're satisfied with the quality of our products and the speed of delivery. See you soon at Cosmé'chic!
M
Maud K.
Rating: 5 out of 5
following a purchase from 03/12/2024
Fast and efficient. What else ?
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Response from Cosmé’Chic
Thank you for your feedback! We are delighted that you found our service efficient and fast. We hope to see you soon at Cosmé'chic!
B
Brigitte G.
Rating: 5 out of 5
following a purchase from 28/11/2024
Packaging ok. 48 h delivery and very fair prices.
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Response from Cosmé’Chic
Thank you very much for your feedback! We're delighted that you were happy with the packaging, fast delivery and our prices. See you soon at Cosmé'chic!
N
Nathalie D.
Rating: 5 out of 5
following a purchase from 25/11/2024
Great prices but no free samples - a shame, especially during the holiday season ...
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Response from Cosmé’Chic
Thank you for your feedback! We're glad you like our prices. We've taken note of your comment about the samples and hope to be able to pleasantly surprise you with your next orders. See you soon at Cosmé'chic!
S
Sylvie E.
Rating: 5 out of 5
following a purchase from 28/11/2024
TB
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Response from Cosmé’Chic
Thank you very much for your review! We are delighted that you are satisfied. See you soon at Cosmé'chic!
D
DAMIEN B.
Rating: 5 out of 5
following a purchase from 26/11/2024
Compliant, fast, to be recommended
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Response from Cosmé’Chic
Thank you for your feedback! We're delighted that everything went smoothly and quickly. We thank you for recommending our boutique and hope to see you soon at Cosmé'chic!
L
Laurence F.
Rating: 1 out of 5
following a purchase from 29/11/2024
Order never received The parcel was supposed to be delivered to my home It was delivered to a relay point far from my home without my being informed... No follow-up or communication
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Laurence V.
Rating: 5 out of 5
following a purchase from 28/11/2024
bonjour jai tres bien recue ma commande et je vous en remercie beaucoup pour la note je met 10 un grand merci a vous tres contente bonne journee laurence
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Response from Cosmé’Chic
Thank you very much for your positive feedback! We are delighted that you are satisfied with your order. Your satisfaction is our priority and we would be happy to serve you again. Have a wonderful day!
M
MARC D.
Rating: 5 out of 5
following a purchase from 28/11/2024
Nickel
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Response from Cosmé’Chic
Thank you very much for your feedback! We're delighted that everything worked out so well. See you soon at Cosmé'chic!
G
geoffrey R.
Rating: 1 out of 5
following a purchase from 28/11/2024
Delivery problems
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Henri M.
Rating: 1 out of 5
following a purchase from 20/11/2024
I have not received my order (delivery problem) and I am still waiting for a refund.
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Virginie B.
Rating: 3 out of 5
following a purchase from 27/11/2024
Package received broken
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Response from Cosmé’Chic
Hello Virginie,
Thank you for taking the time to share your opinion. We're sorry to hear that your package arrived damaged.
Please do not hesitate to contact us directly at [email protected] for any further queries or complaints.
We hope to see you soon on Cosmé'Chic!
G
Ghislaine G.
Rating: 5 out of 5
following a purchase from 24/11/2024
Very good
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Response from Cosmé’Chic
Thank you so much for your feedback! We are delighted that everything went well. See you soon at Cosmé'chic!
L
Liliane C.
Rating: 5 out of 5
following a purchase from 19/11/2024
Everything went smoothly. The product corresponds to my expectations.
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Response from Cosmé’Chic
Thank you very much for your feedback! We're delighted that the product met your expectations and that everything went smoothly. See you soon at Cosmé'chic!
S
Sylvie V.
Rating: 5 out of 5
following a purchase from 19/11/2024
All right!
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that everything went well. See you soon at Cosmé'chic!
S
SARA F.
Rating: 5 out of 5
following a purchase from 15/11/2024
Very good purchase
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Response from Cosmé’Chic
Thank you very much for your positive feedback! We are delighted that your purchase has given you complete satisfaction. See you soon at Cosmé'chic!
G
geraldine A.
Rating: 5 out of 5
following a purchase from 13/11/2024
Correct price, fast service
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Response from Cosmé’Chic
Thank you very much for your feedback! We're delighted that you were happy with our prices and the speed with which we took care of you. See you soon at Cosmé'chic!
G
Gilles W.
Rating: 5 out of 5
following a purchase from 12/11/2024
I'm satisfied with my order, products conform, attractive prices, correct delivery but not super fast.
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that you were satisfied with our products and prices. We take note of your comment about delivery so that we can always improve. See you soon at Cosmé'chic!
M
Marie C.
Rating: 1 out of 5
following a purchase from 11/11/2024
Stale perfume, alcohol smell without fragrance; I'm waiting for the after-sales service to return and hope for a refund.
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Bertrand D.
Rating: 5 out of 5
following a purchase from 13/11/2024
Tou went just as planned!
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Response from Cosmé’Chic
Thank you so much for your feedback! We are delighted that everything went as planned. See you soon at Cosmé'chic! 😊
A
Amandine P.
Rating: 3 out of 5
following a purchase from 08/11/2024
Bjr etant client depuis un moment je suisnun peu déçu d'avoir reçu les articles en deux colis. And that now there are items sold by partners ...
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Response from Cosmé’Chic
Hello Amandine, thank you for taking the time to share your review. We fully understand your disappointment. Rest assured that we will take your comments into account in order to improve our service and offer you the best possible experience.
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Dominique C.
Rating: 5 out of 5
following a purchase from 07/11/2024
Great!
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Response from Cosmé’Chic
Thank you very much for your review! We are delighted that you are satisfied with your experience with Cosmé'Chic. We hope to see you soon!
S
Sabrina I.
Rating: 5 out of 5
following a purchase from 08/11/2024
Serious websites. Discreet shipping
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Response from Cosmé’Chic
Thank you for your feedback! We are pleased that you were satisfied with our services and that the shipment met your expectations.
G
Giuseppina S.
Rating: 5 out of 5
following a purchase from 09/11/2024
Perfect 🤩
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Response from Cosmé’Chic
Thank you for your feedback! We are delighted that you are satisfied with your experience with Cosmé'Chic.
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