Cosmé'Chic delivers items quickly and reliably, with many customers noting fast delivery, on-time arrivals, and products arriving in good condition or exactly as ordered. The store stands out for clear value, with multiple comments about competitive prices and good price‑quality balance, along with well-packaged shipments and careful handling to protect items. Customer service is highlighted for responsiveness and support in several positive experiences, including easy communication and efficient order processing. Overall, customers repeatedly experience smooth ordering, prompt delivery, and favorable value for money.
Thank you very much for your feedback! We are pleased that everything suited you.
S
Sandrine C.
Rating: 5 out of 5
following a purchase from 25/06/2026
Very good
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Response from Cosmé’Chic
Thank you for your trust! We are delighted that your order has satisfied you.
D
Danielle D.
Rating: 5 out of 5
following a purchase from 24/06/2026
Very happy with my purchase, I told my sister who also bought from you. Thank you Danielle
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Response from Cosmé’Chic
Thank you for your trust, Danielle! We are delighted that your purchase satisfied you and touched by your recommendation. See you very soon.
J
Jean Charles B.
Rating: 5 out of 5
following a purchase from 19/06/2026
Perfect and timely delivery. Keep my contact details, we will surely consider buying from you if you keep this product.
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Response from Cosmé’Chic
Thank you for your trust! We are delighted that your experience has been positive and hope to see you again very soon.
E
Emma Edith E.
Rating: 1 out of 5
following a purchase from 20/06/2026
I did not receive my order 0/10
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Response from Cosmé’Chic
Your order never arrived and the rating is deserved. We sincerely regret this. Our packages are now tracked and any blocked shipment is taken over by our team. Contact us, we systematically refund or reship. The Cosmés'Chic team
C
Corinne M.
Rating: 5 out of 5
following a purchase from 21/06/2026
Perfect
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Response from Cosmé’Chic
Thank you very much for your message! Happy to know that your experience satisfies you.
M
Marie Philomene F.
Rating: 5 out of 5
following a purchase from 10/06/2026
perfect
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Response from Cosmé’Chic
"Thank you for your trust! We are delighted that everything went perfectly."
B
Brigitte B.
Rating: 5 out of 5
following a purchase from 16/06/2026
very fast and serious thank you
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that the speed and seriousness of our service satisfied you.
I
Isabelle B.
Rating: 5 out of 5
following a purchase from 16/06/2026
Perfect
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that everything was perfect.
C
Charlotte J.
Rating: 5 out of 5
following a purchase from 17/06/2026
Very good Fast and compliant
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Response from Cosmé’Chic
A big thank you for your message! Happy to know that everything went as planned.
M
Marie Lisette B.
Rating: 5 out of 5
following a purchase from 09/06/2026
Package arrived on time and satisfied with the product!
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Response from Cosmé’Chic
Thank you for your trust! We are delighted that everything went as planned.
K
Kelly K.
Rating: 5 out of 5
following a purchase from 14/06/2026
Very good
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Response from Cosmé’Chic
A big thank you for your message! Happy to know that your experience was positive.
C
Claudine X.
Rating: 5 out of 5
following a purchase from 12/06/2026
Perfect!
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Response from Cosmé’Chic
Thank you for your trust! We are delighted that everything went perfectly.
Z
Ziagbo Charlie Liliane Y.
Rating: 4 out of 5
following a purchase from 11/06/2026
Pleasant scent but not long-lasting
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Response from Cosmé’Chic
A big thank you for your message! Happy to know that the scent suits you, and we note your feedback on the duration to improve the experience.
O
Ozlem Y.
Rating: 5 out of 5
following a purchase from 11/06/2026
Perfect, I really like the Essence brand and the eyebrow pencils are very good and the price is reasonable, I recommend it, I find it to be of good quality
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Response from Cosmé’Chic
Thank you for your trust and your recommendation! We are delighted that your experience with the Essence brand has been positive.
C
Catherine G.
Rating: 5 out of 5
following a purchase from 09/06/2026
Perfect!
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that everything was perfect.
S
Sophie G.
Rating: 5 out of 5
following a purchase from 10/06/2026
Very good site, thank you for the products delivered on time and very well packaged. Thank you for the quality-price ratio. I recommend
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Response from Cosmé’Chic
A big thank you for your message! Happy to know that your experience has been positive from the beginning to the reception.
F
Francois A.
Rating: 1 out of 5
following a purchase from 04/04/2026
I already reported my dissatisfaction following an order where I received a different product. Cosmés'Chic replied that I should contact them to resolve this issue. I did so through their website. No reaction or response from them. A site to avoid at all costs. Not serious
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Response from Cosmé’Chic
Receiving a different product, reporting it, and remaining without a response: this is a double failure on our part and we apologize. The control of references has been strengthened and our customer service now responds within 24 hours. Write to us again, we will take over your file. The Cosmés'Chic team
W
Wendy C.
Rating: 1 out of 5
following a purchase from 05/06/2026
Order placed on June 5, but never physically handled by Mondial Relay. After several contradictory pieces of information and an unnecessary trip to the relay point, I received no proof of shipment or concrete solution. An investigation was announced, but without reference or justification. The only positive point: customer service responds quickly and offers many apologies. However, it provides very little clarity and seems mainly to be going in circles with the customer. To date, I have received neither my order nor my refund. Very disappointing experience, to be reported. Update: the full refund of €30.83 was finally made on June 19, after my various reminders. Nevertheless, I maintain my opinion regarding the lack of clarity, contradictory information, and unnecessary steps taken before this resolution. Edit
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Response from Cosmé’Chic
An order never taken care of by the carrier, and you left without a solution: we understand your frustration. We now verify ourselves that each package is properly scanned at departure and we follow up without delay. Write to us, we will resolve your situation. The Cosmés'Chic team
M
Marie-Hélène C.
Rating: 5 out of 5
following a purchase from 04/06/2026
-
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Response from Cosmé’Chic
Thank you for your message! See you very soon.
S
Samah E.
Rating: 5 out of 5
following a purchase from 06/06/2026
Very satisfied
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that your experience has fully satisfied you.
K
Kadi T.
Rating: 5 out of 5
following a purchase from 07/06/2026
Satisfied, received package quickly.
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Response from Cosmé’Chic
Thank you for your trust! We are delighted that your order has brought you satisfaction.
A
Annick G.
Rating: 5 out of 5
following a purchase from 03/06/2026
Good evening, I am very satisfied with my products. I would recommend others as soon as I have the opportunity.
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Response from Cosmé’Chic
Thank you for your trust! We are delighted that you like your products and look forward to assisting you again.
G
Grace G.
Rating: 5 out of 5
following a purchase from 05/06/2026
In line with my expectations, and beyond. I recommend without hesitation, a real favorite
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Response from Cosmé’Chic
Thank you for your trust and your recommendation! We are delighted that everything went perfectly.
S
Sandrine G.
Rating: 5 out of 5
following a purchase from 03/06/2026
Products delivered quickly and cheaper than in stores. I highly recommend
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Response from Cosmé’Chic
A big thank you for your message! Happy to know that your experience was positive and beneficial.
S
Sophie L.
Rating: 5 out of 5
following a purchase from 03/06/2026
Top
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that everything suited you.
P
Pascale H.
Rating: 5 out of 5
following a purchase from 01/06/2026
Order received very quickly, the items match exactly my order. I highly recommend
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Response from Cosmé’Chic
Thank you for your trust and your recommendation! We are delighted that your experience was positive.
D
Dominique M.
Rating: 5 out of 5
following a purchase from 01/06/2026
Nothing to report
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Response from Cosmé’Chic
Thank you for your message! Glad that your experience was satisfactory.
C
Christine C.
Rating: 5 out of 5
following a purchase from 31/05/2026
very good as always
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Response from Cosmé’Chic
Thank you for your renewed trust! We are delighted to satisfy you every time.
J
Jean-Dany M.
Rating: 5 out of 5
following a purchase from 29/05/2026
Great
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Response from Cosmé’Chic
Thank you very much for your feedback! We are glad that everything suited you.
S
Stephane B.
Rating: 5 out of 5
following a purchase from 28/05/2026
Quality price report Package well packaged Fast delivery
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Response from Cosmé’Chic
Thank you for your trust! We are delighted that your experience met your expectations.
S
Sakina N.
Rating: 5 out of 5
following a purchase from 28/05/2026
Very good
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that everything suited you.
J
José S.
Rating: 5 out of 5
following a purchase from 18/05/2026
- everything is fine
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Response from Cosmé’Chic
Thank you for your message! Glad that your experience was satisfactory.
C
Celine M.
Rating: 5 out of 5
following a purchase from 23/05/2026
Very good
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that everything suited you.
E
Elena L.
Rating: 5 out of 5
following a purchase from 26/05/2026
Very efficient and the management has been quick.
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Pascale D.
Rating: 5 out of 5
following a purchase from 22/05/2026
-
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Response from Cosmé’Chic
Thank you for your trust! Looking forward to seeing you again soon.
E
Emilie B.
Rating: 5 out of 5
following a purchase from 24/05/2026
Package received quickly. A site that has a lot of choices at unbeatable prices. Super happy with my new dye!
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Response from Cosmé’Chic
Thank you very much for your feedback! We are glad that your package arrived quickly and that you like your new shade.
K
Kelly B.
Rating: 5 out of 5
following a purchase from 23/05/2026
Fast and careful shipping, products that I love, the essence brand is hard to find and your platform offers many items :)
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Response from Cosmé’Chic
Thank you for your trust! We are delighted that the shipping, the products, and our offer met your expectations. See you very soon.
J
Justine F.
Rating: 1 out of 5
following a purchase from 20/05/2026
My powder arrived completely broken!
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Response from Cosmé’Chic
We truly regret this breakage in transit. Our fragile packages are now prepared with specific protection. Do not hesitate to write to us, our team handles these cases quickly. The Cosmés'Chic team
H
Huguette C.
Rating: 5 out of 5
following a purchase from 19/05/2026
I will place a new order.
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that your first order went smoothly. We look forward to seeing you again very soon.
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