The online store Cosmé'Chic excels in delivering products quickly and efficiently, with many customers noting that their orders arrived on time and well-packaged. The reliability of the service is highlighted by consistent experiences of receiving exactly what was ordered, which adds to customer satisfaction. The quality of products, especially from the Essence brand, is frequently praised for being both effective and reasonably priced, making beauty purchases feel like a great value.
Received my order damaged, the shadows of my palette broken yet pakahing close well, disappointed
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Response from Cosmé’Chic
We are sorry to hear that you have received your damaged order. We take this very seriously and understand your disappointment. We apologize for the inconvenience. We make every effort to pack products carefully, but occasionally damage can occur during transit. We will investigate this with our carrier to avoid this happening again in the future. Please contact us so that we can find a satisfactory solution for you.
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Sylvie P.
Rating: 5 out of 5
following a purchase from 30/05/2022
I am satisfied with my order Thank you
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Mireille S.
Rating: 5 out of 5
following a purchase from 24/05/2022
Very satisfied. Fast delivery. Products conform and very competitive.
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ESPERANCE F.
Rating: 5 out of 5
following a purchase from 25/05/2022
Very satisfied with my purchase
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Joelle T.
Rating: 5 out of 5
following a purchase from 21/05/2022
Perfect and fast 👍
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Response from Cosmé’Chic
Thank you Joelle for your kind comment. We very much appreciate your compliments.
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BERNOT N.
Rating: 4 out of 5
following a purchase from 23/05/2022
The products are as described. Please note! The parcel arrived crushed, fortunately no damaged products.
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Amanda Y.
Rating: 5 out of 5
following a purchase from 23/05/2022
Super site, quality articles
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Response from Cosmé’Chic
Thank you for your positive review, Amanda! We're delighted that our products met your expectations.
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Christelle D.
Rating: 4 out of 5
following a purchase from 20/05/2022
I take off one star for the return tracking. There is none and I had to send a mist that did not meet my expectations.
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Sophie R.
Rating: 5 out of 5
following a purchase from 21/05/2022
I love this site, there are a lot of makeup products on sale.
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Françoise G.
Rating: 5 out of 5
following a purchase from 19/05/2022
Complies with my order. Correct delivery time
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FRançoise D.
Rating: 5 out of 5
following a purchase from 17/05/2022
Ok
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CHRISTINE B.
Rating: 5 out of 5
following a purchase from 14/05/2022
super bravo je recommande ce site d'ailleurs je vais repasser commande
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Rose Marie R.
Rating: 4 out of 5
following a purchase from 12/05/2022
Very good - missing leaflets
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Ema P.
Rating: 5 out of 5
following a purchase from 09/05/2022
As usual, perfect parcel, delivered quickly. The products comply with the various descriptions. And the prices are very attractive. In short, I recommend Cosmé'Chic!
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Aurore S.
Rating: 5 out of 5
following a purchase from 05/05/2022
Very good site . Very responsive customer service
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Response from Cosmé’Chic
Thank you for your positive feedback Aurore. We are delighted that you have appreciated our site and our customer service. Your satisfaction is very important to us.
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Lanzalavi A.
Rating: 5 out of 5
following a purchase from 09/05/2022
Very pleased
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DOMINIQUE S.
Rating: 4 out of 5
following a purchase from 07/05/2022
Fast reception Perfect packaging Out of 2 sets of 2 sponges to remove make-up, I only received one set...I was never able to contact them by e-mail. The "SEND" box didn't work, but the rest was great. I won't quibble for 1.49€ but if it happens again and the amount is higher I'll order more.
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Barbara H.
Rating: 5 out of 5
following a purchase from 06/05/2022
Very satisfied with my order. Attractive prices and fast shipping.
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Julie P.
Rating: 1 out of 5
following a purchase from 04/05/2022
Very disappointed with my last two orders. In particular for one where I sent a message with a photo on the app because I had received blushes that had completely exploded! I'm still waiting for a reply from the after-sales service !!!!! Really disappointed, I don't think I'll be ordering from cosmé'chic again because of this, as I've lost products because they're unusable AND money. 😡
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Response from Cosmé’Chic
Hello Julie, We are sorry to hear that you have received your damaged order. We are also sorry that we did not respond to your message, this was unintentional. We apologize for the inconvenience. We do our best to pack products carefully, but sometimes damage can occur in transit. We will investigate this with our carrier to avoid this happening again in the future. Please contact us so that we can find a satisfactory solution for you.
Sincerely, Cosmé'Chic
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ABDOU K.
Rating: 5 out of 5
following a purchase from 28/04/2022
Satisfied fast delivery
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Corinne Q.
Rating: 5 out of 5
following a purchase from 21/04/2022
Hello, I received my package, good tracking, I am satisfied.
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Nathalie N.
Rating: 4 out of 5
following a purchase from 16/04/2022
very good product, new, fast delivery, not expensive at all. but not enough references
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Lydia S.
Rating: 5 out of 5
following a purchase from 16/04/2022
Very happy with this site took care very professionally a difficulty on my order
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Violette S.
Rating: 5 out of 5
following a purchase from 16/04/2022
perfect
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Madeleine B.
Rating: 4 out of 5
following a purchase from 14/04/2022
delivery ok product conforms... thank you I will not hesitate to recommend, especially since the prices are interesting... see you soon.
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Michele L.
Rating: 5 out of 5
following a purchase from 13/04/2022
perfect, fast and trouble-free
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Jenny K.
Rating: 5 out of 5
following a purchase from 11/04/2022
Perfect
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Adeline D.
Rating: 5 out of 5
following a purchase from 06/04/2022
I had a defective product in an order, customer service was very responsive and efficient. Receipt is fast. Very satisfied
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Francine M.
Rating: 5 out of 5
following a purchase from 05/04/2022
Everything was perfect, fast, good quality article, thank you.
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Mathilde R.
Rating: 5 out of 5
following a purchase from 04/04/2022
Perfect
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Mickael S.
Rating: 5 out of 5
following a purchase from 01/04/2022
Perfect conforming product nice price reduction Fast delivery
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Sandrine K.
Rating: 5 out of 5
following a purchase from 30/03/2022
Order well received! Products conform to my order. Very happy with my purchase!
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Roxane H.
Rating: 5 out of 5
following a purchase from 27/03/2022
Low price, very fast shipping. My first order, but it won't be my last.
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Nathalie P.
Rating: 4 out of 5
following a purchase from 24/03/2022
Hello I am missing an item I am still waiting for your reply otherwise not disappointed fast shipping ... good product ...
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Irene D.
Rating: 5 out of 5
following a purchase from 24/03/2022
Very good product Ja dorée
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Chantal C.
Rating: 4 out of 5
following a purchase from 23/03/2022
order processed seriously, too bad one item was missing, I was immediately informed and reimbursed. A site that gives you access to brand-name products at the lowest cost. A RECOMMEND
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Estelle M.
Rating: 4 out of 5
following a purchase from 24/03/2022
Fast delivery, 99% satisfied with the products... Unfortunately the mascara was completely dry so unusable. 😭 Fast delivery
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Pascal S.
Rating: 5 out of 5
following a purchase from 21/03/2022
Very good
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Ginette C.
Rating: 5 out of 5
following a purchase from 17/03/2022
good product quality, fast delivery, inexpensive
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Nathalie L.
Rating: 5 out of 5
following a purchase from 16/03/2022
Perfect, fast delivery
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