The online store Cosmé'Chic excels in delivering products quickly and efficiently, with many customers noting that their orders arrived on time and well-packaged. The reliability of the service is highlighted by consistent experiences of receiving exactly what was ordered, which adds to customer satisfaction. The quality of products, especially from the Essence brand, is frequently praised for being both effective and reasonably priced, making beauty purchases feel like a great value.
Thank you for your note!
The Cosm e'chic team thanks you
J
jb D.
Rating: 5 out of 5
following a purchase from 08/12/2025
Impeccable, the site is very good, very serious, fast, Thank you
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Response from Cosmé’Chic
Thank you very much for your excellent feedback.
Your satisfaction is our priority at Cosmés'chic.
Looking forward to seeing you again.
B
Bernard C.
Rating: 4 out of 5
following a purchase from 09/12/2025
Very good
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Response from Cosmé’Chic
Thank you very much for your feedback!
See you very soon at Cosmés'chic
V
Virginie R.
Rating: 1 out of 5
following a purchase from 09/12/2025
Packaging problem, an eyeshadow spilled in my order and I did not receive a response from customer service
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Response from Cosmé’Chic
We sincerely apologize for this inconvenience.
This is not the experience we wish to offer at Cosm e'chic.
Thank you for contacting us again via private message or email so that our customer service can find a quick solution to your packaging issue.
F
Frederique R.
Rating: 1 out of 5
following a purchase from 09/12/2025
Placing an order to be delivered twice and paying extra fees, I don't find that quite normal.
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Myriam F.
Rating: 5 out of 5
following a purchase from 09/12/2025
The site is very good
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Response from Cosmé’Chic
Thank you for your feedback.
We are glad that your experience on the Cosm chic site was satisfactory.
M
Marion D.
Rating: 5 out of 5
following a purchase from 08/12/2025
Fast shipping and order as expected
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Response from Cosmé’Chic
Thank you for your comment.
Customer satisfaction is essential for Cosm chic.
We look forward to seeing you again.
L
LANGLOIS L.
Rating: 5 out of 5
following a purchase from 08/12/2025
Very good
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Response from Cosmé’Chic
Thank you for your feedback!
The entire Cosmés'chic team is happy to satisfy you.
C
Christophe P.
Rating: 5 out of 5
following a purchase from 08/12/2025
Very good speed, good follow-up, respect for the deadline
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Response from Cosmé’Chic
Thank you for your trust!
At Cosm e'chic, we take pride in providing fast service, serious follow-up, and respecting deadlines.
We look forward to serving you again.
I
isabelle C.
Rating: 5 out of 5
following a purchase from 07/12/2025
good
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Response from Cosmé’Chic
Thank you very much for your positive feedback
P
Perrine P.
Rating: 1 out of 5
following a purchase from 07/12/2025
First and last order on this site! I had to pay extra fees to retrieve my package even though I had already paid for the products and delivery. I usually buy exactly the same products on another site and they are always hermetically sealed and individually packaged. That was not the case here, which raises doubts about hygiene..
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Rédoine T.
Rating: 5 out of 5
following a purchase from 06/12/2025
Very good
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Response from Cosmé’Chic
Thank you for your support and your trust
M
Mélanie L.
Rating: 5 out of 5
following a purchase from 05/12/2025
I recommend
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Response from Cosmé’Chic
Thank you very much for your recommendation. The Cosm chic team thanks you for your trust
N
Nathalie H.
Rating: 5 out of 5
following a purchase from 04/12/2025
Perfect! Arrived very quickly, Thank you
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Response from Cosmé’Chic
Thank you for your feedback!
We are delighted that your order arrived quickly.
We look forward to welcoming you again at Cosmés’Chic
R
RENE P.
Rating: 5 out of 5
following a purchase from 03/12/2025
well received
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Response from Cosmé’Chic
We are delighted to learn that your Cosmés Chic order has been received.
See you very soon for a new beauty experience
M
Maryse S.
Rating: 5 out of 5
following a purchase from 03/12/2025
Very good
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Response from Cosmé’Chic
Thank you very much for your comment
We are happy to know that your experience with Cosmés’Chic was very satisfactory.
We look forward to serving you again.
M
Malika H.
Rating: 5 out of 5
following a purchase from 02/12/2025
Competitive prices, serious.
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Response from Cosmé’Chic
Thank you for your feedback
We are happy that our seriousness and our prices have convinced you.
See you very soon at Cosmés’Chic
D
Dorothée M.
Rating: 5 out of 5
following a purchase from 02/12/2025
Very good
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Response from Cosmé’Chic
We are happy that your experience was satisfactory.
See you very soon at Cosmés’Chic
S
Solina L.
Rating: 5 out of 5
following a purchase from 02/12/2025
Fast shipping
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Response from Cosmé’Chic
Thank you for your feedback!
We are happy that the quick delivery met your expectations.
Looking forward to serving you again at Cosmés’Chic
K
KARINE L.
Rating: 5 out of 5
following a purchase from 28/11/2025
Processing in the order was completely satisfactory
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Response from Cosmé’Chic
Hello,
Thank you for your feedback! We are glad that the processing of your order met your expectations. Your satisfaction is our priority.
The Cosm e9'Chic team
A
A. G.
Rating: 5 out of 5
following a purchase from 28/11/2025
Perfect
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that everything went perfectly. Your satisfaction is very important to us.
The Cosm e'Chic team
C
CLAUDINE C.
Rating: 5 out of 5
following a purchase from 01/12/2025
Very good
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Response from Cosmé’Chic
Thank you for your feedback! We are delighted that your experience was positive. Your satisfaction is our priority.
G
GUENHAEL L.
Rating: 1 out of 5
following a purchase from 29/11/2025
Package in bad condition therefore refused The bad rating is for the transport
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Response from Cosmé’Chic
Hello,
Thank you for your feedback. We are sorry that the package arrived damaged and had to be refused. Your comment has been forwarded to the carrier to prevent this from happening again.
Our customer service is at your disposal to reship your order or find the best solution.
The Cosm e9'Chic team
L
Louis-François M.
Rating: 5 out of 5
following a purchase from 28/11/2025
Speed of delivery
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Response from Cosmé’Chic
Thank you for your comment!
We are happy to know that the delivery was fast. At Cosmés’Chic, shipping your products as quickly as possible is one of our priorities.
See you soon for a new beauty experience.
Y
Yaell R.
Rating: 1 out of 5
following a purchase from 28/11/2025
Product arrived, poorly packaged. Damaged during transport, I contacted the site, no response to date.
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Response from Cosmé’Chic
Thank you for your feedback. We are sorry that your product arrived damaged and poorly packaged. We also apologize for the lack of response. Our team will get back to you quickly to resolve the situation.
The Cosmés'Chic team
X
Xavérine S.
Rating: 5 out of 5
following a purchase from 27/11/2025
Very satisfied
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Response from Cosmé’Chic
Hello,
Thank you very much for your feedback! We are delighted that you are satisfied. See you very soon at Cosmés’Chic
D
dayt D.
Rating: 5 out of 5
following a purchase from 27/11/2025
the mascara is perfect
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Response from Cosmé’Chic
Hello,
Thank you very much for your feedback! We are delighted that you like the mascara. See you very soon at Cosmés’Chic
V
Valerie E.
Rating: 5 out of 5
following a purchase from 26/11/2025
Very fast delivery, package in good condition, quality items at very interesting prices - I recommend this site
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Response from Cosmé’Chic
Hello,
Thank you very much for your positive feedback! We are delighted that your order has fully satisfied you. Your compliments about our products and service are very pleasing to us. We look forward to seeing you again soon at Cosmés’Chic.
V
Valérie J.
Rating: 1 out of 5
following a purchase from 07/11/2025
Poor quality products. I sent a message that has remained unanswered to this day.
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Response from Cosmé’Chic
Hello,
We are sincerely sorry for this experience and understand your frustration. At Cosmés’Chic, customer satisfaction is our priority. Thank you for contacting us again through our customer service so we can resolve this issue as soon as possible.
P
PICARD M.
Rating: 5 out of 5
following a purchase from 23/11/2025
Thank you. Good product. I recommend.
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that you like the product and that you recommend it. Your satisfaction is our priority. We look forward to welcoming you again at Cosmés’Chic for your next beauty desires!
C
Caroline B.
Rating: 5 out of 5
following a purchase from 23/11/2025
Impeccable
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Response from Cosmé’Chic
We are delighted that everything was impeccable. Looking forward to seeing you soon at Cosmés’Chic for your next beauty desires!
D
Denise R.
Rating: 5 out of 5
following a purchase from 23/11/2025
Everything was perfect. Fast delivery. Thank you
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that everything was perfect and that the delivery was quick. Your satisfaction is our priority. See you very soon at Cosmés’Chic for your next beauty desires.
M
Mateo K.
Rating: 5 out of 5
following a purchase from 23/11/2025
Thank u so much all good
F
france A.
Rating: 4 out of 5
following a purchase from 20/11/2025
The order is no problem but received the Victoria's Secret mist opened and responded in the box
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Response from Cosmé’Chic
Hello,
Thank you for taking the time to share your experience. We are truly sorry to hear that your Victoria's Secret mist arrived opened in your package. This is absolutely not in line with our quality standards.
Could you please contact us directly through your Amazon account so we can resolve this quickly? We will offer you an appropriate solution (replacement or refund).
Your satisfaction is our priority and we will do what it takes to make it right.
The Cosm e'Chic team
N
Nadjete A.
Rating: 5 out of 5
following a purchase from 19/11/2025
Top of the top
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Response from Cosmé’Chic
We are really pleased to know that everything was perfect for you.
S
Sandrine et océane P.
Rating: 1 out of 5
following a purchase from 19/11/2025
Not very disappointed, order arrived late and the item does not match the photo and the description
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Response from Cosmé’Chic
Thank you for your feedback. We are sorry to hear that the item did not match and that it arrived late. We will check this issue to better serve you in the future.
T
Tatiana M.
Rating: 5 out of 5
following a purchase from 18/11/2025
5 stars
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Response from Cosmé’Chic
Thank you for your 5 stars! Your satisfaction is our greatest reward.
S
Sara R.
Rating: 5 out of 5
following a purchase from 19/11/2025
The product as I expected and the delivery too, everything correct.
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Sophie G.
Rating: 5 out of 5
following a purchase from 17/11/2025
Delivery time quite long.
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Response from Cosmé’Chic
Thank you for your feedback. We understand your comment and are actively working to reduce our delivery times.
M
Mcc C.
Rating: 5 out of 5
following a purchase from 15/11/2025
Quality price ratio and fast delivery thank you
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that the quality, price, and delivery speed met your expectations. Your satisfaction is our priority at Cosm chic.
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