Cosmé'Chic delivers items quickly and reliably, with many customers noting fast delivery, on-time arrivals, and products arriving in good condition or exactly as ordered. The store stands out for clear value, with multiple comments about competitive prices and good price‑quality balance, along with well-packaged shipments and careful handling to protect items. Customer service is highlighted for responsiveness and support in several positive experiences, including easy communication and efficient order processing. Overall, customers repeatedly experience smooth ordering, prompt delivery, and favorable value for money.
Dear Martine, thank you very much for your confidence in Cosmé'Chic. Please do not hesitate to come back to us with any questions or suggestions!
M
Maryline J.
Rating: 5 out of 5
following a purchase from 12/01/2025
Order arrived quickly
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Response from Cosmé’Chic
Dear Maryline,
We're delighted to hear that your order arrived quickly. At Cosmé'Chic, we make it a point of honor to offer efficient, quality service. We look forward to seeing you soon on our site!
S
Stéphane G.
Rating: 4 out of 5
following a purchase from 08/01/2025
Finally refunded but good service I recommend
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Response from Cosmé’Chic
Hello Stéphane,
Thank you very much for your review and recommendation! We are delighted to hear that your money was refunded and that you were satisfied with our service. Please come back to us if you have any further questions or needs.
M
Madeleine L.
Rating: 5 out of 5
following a purchase from 09/01/2025
I had ordered an emma original II mattress and received an original after contacting the after-sales service by email, we found a solution that suited us.
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Response from Cosmé’Chic
Dear Madeleine, we're delighted to hear that our service was able to meet your expectations by finding a suitable solution. We look forward to seeing you on Cosmé'Chic!
S
Sandrine T.
Rating: 5 out of 5
following a purchase from 09/01/2025
I liked too much of what I ordered, I recommend 🥰❤️
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Response from Cosmé’Chic
Hello Sandrine,
Thank you very much for your review and recommendation! We are delighted to hear that your order met your expectations. We look forward to seeing you soon on Cosmé'Chic!
M
Marie V.
Rating: 5 out of 5
following a purchase from 07/01/2025
Order delivered quickly and correctly
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Response from Cosmé’Chic
Dear Marie,
We are delighted to hear that your order was delivered quickly and that it met your expectations. We hope to see you soon on our Cosmé'Chic website.
D
Dominique C.
Rating: 5 out of 5
following a purchase from 07/01/2025
As described, I am very happy with my purchase.
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Response from Cosmé’Chic
Hello Dominique,
Thank you very much for your feedback. We are delighted to hear that you are satisfied with your purchase. We look forward to seeing you on Cosmé'Chic!
G
Gisele J.
Rating: 5 out of 5
following a purchase from 07/01/2025
Perfect, the fragrances are great!
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Response from Cosmé’Chic
Hello Gisele,
We're delighted you like our fragrances.
See you soon on Cosmé'Chic!
D
Didier D.
Rating: 5 out of 5
following a purchase from 07/01/2025
Ok
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Response from Cosmé’Chic
Hello Didier,
We sincerely thank you for your review.
We look forward to seeing you soon on Cosmé'Chic!
C
Christophe R.
Rating: 5 out of 5
following a purchase from 06/01/2025
Perfect Fast delivery Thank you
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Response from Cosmé’Chic
Hello Christophe,
Thank you very much for your feedback! We are delighted to hear that you were satisfied with the speed of our delivery.
We look forward to serving you again at Cosmé'Chic!
U
Uwe G.
Rating: 5 out of 5
following a purchase from 28/12/2024
👍
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Francois D.
Rating: 4 out of 5
following a purchase from 02/01/2025
Fast and accurate delivery
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Response from Cosmé’Chic
Hello François,
Thank you very much for your review, we are delighted to hear that you appreciated the speed of our delivery service. See you soon on Cosmé'Chic!
A
Alain K.
Rating: 5 out of 5
following a purchase from 29/12/2024
Very good site concerning the delivery and the seriousness of the service.
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Response from Cosmé’Chic
Hello Alain,
Thank you very much for your review. We're delighted that our delivery service met your expectations.
See you soon on Cosmé'Chic!
S
Sabine L.
Rating: 5 out of 5
following a purchase from 30/12/2024
Perfect, fast delivery. Thank you
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Response from Cosmé’Chic
Dear Sabine,
We would like to thank you sincerely for your feedback and are delighted to hear that you appreciated the speed of our delivery service. We hope to see you soon on Cosmé'Chic.
M
Martine H.
Rating: 5 out of 5
following a purchase from 29/12/2024
Hello, fast delivery and well packaged items.
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Response from Cosmé’Chic
Hello Martine,
Thank you very much for your feedback. We are delighted to hear that you received your items in perfect condition and quickly. We hope to see you soon on Cosmé'Chic!
K
Karine R.
Rating: 5 out of 5
following a purchase from 23/12/2024
Fast delivery, well packaged
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Response from Cosmé’Chic
Hello Karine,
We'd like to thank you for your feedback and are delighted that you appreciated the speed of shipment and the care taken with the packaging. See you soon on Cosmé'Chic!
E
Elie A.
Rating: 2 out of 5
following a purchase from 26/12/2024
I paid for home delivery but they sent it to a pickup location.
F
Fatiha B.
Rating: 5 out of 5
following a purchase from 19/12/2024
Satisfied with the products.
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Response from Cosmé’Chic
Hello Fatiha,
Thank you very much for your feedback. We are delighted to hear that you are satisfied with our products. We hope to see you soon on Cosmé'Chic.
L
Laurence P.
Rating: 5 out of 5
following a purchase from 25/12/2024
Very satisfied the product corresponds exactly to expectations
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Response from Cosmé’Chic
Hello Laurence,
Thank you very much for your glowing review! We're delighted to hear that our product perfectly met your expectations. See you soon on Cosmé'Chic!
L
Loélia H.
Rating: 5 out of 5
following a purchase from 25/12/2024
Perfect!
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Response from Cosmé’Chic
Dear Loélia,
Thank you very much for your feedback! We are delighted to hear that you are completely satisfied with your experience on our Cosmé'Chic website. We hope to see you again soon for new discoveries.
Best regards,
E
Edwige C.
Rating: 3 out of 5
following a purchase from 11/12/2024
Parcel sent too late after my order. Ordered and paid on 11/12/24. Parcel sent on 16/12/24. Mail of 23/12/24 to collect it before 26/12/24 (out of vacation period from 22/12 to 28/12/24).
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Response from Cosmé’Chic
Thank you for this measured feedback. We take it into account. If any point bothered you, contact us, we are here to remedy it. The Cosmés'Chic team
J
Joelle R.
Rating: 5 out of 5
following a purchase from 22/12/2024
Package well received serious seller .
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Response from Cosmé’Chic
Hello Joelle, we would like to thank you sincerely for your review and are delighted to hear that your parcel was well received and that you appreciated our service. We hope to see you soon on Cosmé'Chic.
J
Joëlle A.
Rating: 5 out of 5
following a purchase from 18/12/2024
Fast, accurate delivery
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Response from Cosmé’Chic
Dear Joëlle, thank you very much for your feedback. We are delighted to hear that you received prompt service that met your expectations. We look forward to seeing you again soon.
S
Sylvain L.
Rating: 2 out of 5
following a purchase from 22/12/2024
Hello, I filed a claim for an item that is torn. To date I have not received any returns...
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Response from Cosmé’Chic
Your feedback is heard and we regret it. Our customer service is at your disposal to resolve what needs to be resolved. The Cosmés'Chic team
D
Deborah A.
Rating: 5 out of 5
following a purchase from 17/12/2024
All went well R.A.S.
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Response from Cosmé’Chic
Thank you very much for your feedback! We're delighted that everything went smoothly. Don't hesitate to come back to us if you need any help or if you'd like to find out about our new products. We hope to see you soon!
M
Marie Laurence B.
Rating: 5 out of 5
following a purchase from 17/12/2024
Perfect
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Response from Cosmé’Chic
Thank you very much for your feedback! We're glad you had a satisfactory experience at Cosmé'Chic. We hope to see you soon!
J
Jean-Luc L.
Rating: 3 out of 5
following a purchase from 16/12/2024
The adventure had started badly with the delivery of a product different from my order and inferior in range, but customer service was remarkably responsive in finding the best solution.
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Response from Cosmé’Chic
Staying without an answer when you have a problem is the most unpleasant, and we regret it. Our customer service responds today within 24 hours. Do not hesitate to write to us again, we will take care of the file. The Cosmés'Chic team
R
Renaud R.
Rating: 5 out of 5
following a purchase from 13/12/2024
Fast delivery and compliant products
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Response from Cosmé’Chic
Thank you for your feedback! We are happy that the shipment was fast and that the products met your expectations. See you soon for a new shopping experience!
N
Natacha B.
Rating: 5 out of 5
following a purchase from 13/12/2024
Fast and accurate delivery, quality and price
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Response from Cosmé’Chic
Thank you very much for your feedback! We're delighted that you're happy with the fast, careful delivery. See you soon for a new order!
G
Gerard G.
Rating: 5 out of 5
following a purchase from 10/12/2024
satisfied I will recommend . CDT
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Response from Cosmé’Chic
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied. Please do not hesitate to come back to us if you need any help or wish to discover other products. See you soon! 😊
N
Nicole F.
Rating: 5 out of 5
following a purchase from 06/12/2024
Delivery error but rectify in order to have my order for Christmas
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Response from Cosmé’Chic
Thank you for your feedback and we apologize for the delivery error. We're delighted that the situation was quickly rectified to enable you to receive your order in time for Christmas. We wish you all the best for the festive season and remain at your disposal should you have any further queries!
Z
Zohair H.
Rating: 5 out of 5
following a purchase from 13/12/2024
VERY GOOD
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted to hear that you are satisfied. Your positive feedback motivates us to continue offering you the best service. We look forward to seeing you again soon!
A
Alice P.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very good
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Response from Cosmé’Chic
Thank you for your feedback! We are happy to hear that everything went well. Don't hesitate to come back to us for your next purchases. We hope to see you soon!
A
Agnès D.
Rating: 5 out of 5
following a purchase from 08/12/2024
CLEAR
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Response from Cosmé’Chic
Thank you for your feedback! We're delighted that everything went so smoothly. See you soon for another order!
K
Kerry Ann T.
Rating: 5 out of 5
following a purchase from 07/12/2024
Perfect
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Response from Cosmé’Chic
Thank you so much for your feedback! We are delighted that everything was perfect. We look forward to seeing you again soon!
F
Fraisouille F.
Rating: 5 out of 5
following a purchase from 07/12/2024
After placing the order, the parcel arrived about 1 week later. My bottles were well packaged
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Response from Cosmé’Chic
Thank you very much for your feedback! We are delighted that your order arrived quickly and that the bottles were well packaged. Your satisfaction is our priority. See you soon for your next order!
C
Catherine D.
Rating: 5 out of 5
following a purchase from 08/12/2024
Bravo for the speed! Great product
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Response from Cosmé’Chic
Thank you very much for your review! We are delighted that you were satisfied with the speed of delivery and the quality of the product. We look forward to seeing you again soon!
M
Marie L.
Rating: 5 out of 5
following a purchase from 03/12/2024
Fast delivery Good price Very satisfied
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Response from Cosmé’Chic
Thank you for your positive feedback! We're delighted that the speed of delivery, our prices and the quality of our services have convinced you. See you soon for your next purchases!
V
Véronique B.
Rating: 5 out of 5
following a purchase from 05/12/2024
Very good, everything is impeccable, all the products ordered are of very good quality.
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Response from Cosmé’Chic
Thank you very much for your positive review! We are delighted that you are satisfied with the quality of our products. Your satisfaction is our priority, and we hope to see you again soon for new shopping experiences. See you soon in our online store!
M
Marie Francoise D.
Rating: 5 out of 5
following a purchase from 05/12/2024
👍
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Response from Cosmé’Chic
Thank you very much for your positive review! We are delighted that you are satisfied. See you soon!
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