Customer reviews of Cosmé’Chic

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 2 597 published reviews

Summary of reviews

The online store Cosmé'Chic excels in delivering products quickly and efficiently, with many customers noting that their orders arrived on time and well-packaged. The reliability of the service is highlighted by consistent experiences of receiving exactly what was ordered, which adds to customer satisfaction. The quality of products, especially from the Essence brand, is frequently praised for being both effective and reasonably priced, making beauty purchases feel like a great value.

Reviews 2, 3 and 5 stars

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L
lea G.
Rating: 5 out of 5
following a purchase from 03/04/2025
Great, products ordered from this site because I couldn't find them in stores anymore, very satisfied with the delivery which was fast and careful. Thank you very much
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Response from Cosmé’Chic
A big thank you for your message Léa! We are super happy to have been able to help you find your products, and even more to know that you liked the delivery. See you very soon, and have a wonderful day!
H
Hans V.
Rating: 5 out of 5
following a purchase from 03/04/2025
Completely satisfied. Nice communication.
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C
Chantal W.
Rating: 5 out of 5
following a purchase from 06/04/2025
Very good product and fast delivery
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Response from Cosmé’Chic
Thank you for your feedback! We are really happy that the experience met your expectations. Your satisfaction motivates us a little more every day. Have a very nice day!
M
Meiggie-Mélodie V.
Rating: 5 out of 5
following a purchase from 04/04/2025
The order was complete.
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Response from Cosmé’Chic
What a pleasure to know that everything went perfectly! Thank you very much for your trust, it encourages us immensely. Have a very nice day!
A
Ange Wilfrid E.
Rating: 5 out of 5
following a purchase from 02/04/2025
Product received quickly and matches perfectly with what was expected
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Response from Cosmé’Chic
It is a real pleasure to know that your order fully satisfies you! Thank you very much for your trust, it motivates us to continue like this. Have a very nice day!
S
Sylvie V.
Rating: 5 out of 5
following a purchase from 02/04/2025
Great products and delivered on time
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Response from Cosmé’Chic
Madame Sylvie, We are delighted that you enjoyed your experience! Thank you for your trust, it motivates us to always do better. Have a very nice day!
M
Maryvonne L.
Rating: 5 out of 5
following a purchase from 23/03/2025
Perfect.
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Response from Cosmé’Chic
Your satisfaction truly makes us happy, thank you very much! Have a great day!
M
magali D.
Rating: 5 out of 5
following a purchase from 25/03/2025
Top products and fast delivery
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Response from Cosmé’Chic
Hello Magali,

We are delighted that you enjoyed everything! Thank you for your trust, it encourages us immensely. Have a very nice day!
M
Melissa B.
Rating: 5 out of 5
following a purchase from 25/03/2025
Very good site. Very interesting prices. Careful packaging and very fast delivery. I recommend.
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Response from Cosmé’Chic
Thank you very much for your recommendation and this positive feedback! We are really pleased to know that our site and services meet your expectations. Have a very nice day!
N
Nathalie S.
Rating: 5 out of 5
following a purchase from 21/03/2025
Perfect
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Response from Cosmé’Chic
Hello Nathalie, Thank you for your message! We are delighted that everything is perfect for you. Have a very nice day!
J
jack B.
Rating: 5 out of 5
following a purchase from 20/03/2025
Cool
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Response from Cosmé’Chic
Thank you very much for your positive feedback, it really makes me happy! 😊 Have a very nice day!
P
Patrick H.
Rating: 5 out of 5
following a purchase from 17/03/2025
Nothing to report - Good
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Response from Cosmé’Chic
Thank you for your feedback, we are happy that everything is in order. 😊 Have a very nice day!
M
Muriel D.
Rating: 5 out of 5
following a purchase from 14/03/2025
Very professional product, my hair is silkier from the first use
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Response from Cosmé’Chic
Thank you for this great feedback! It's wonderful to know that your hair is already silkier from the very first use. 😊 We love it! Have a very nice day!
J
Jacqueline M.
Rating: 5 out of 5
following a purchase from 16/03/2025
Good choice and good value for money; perfect and fast delivery
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Response from Cosmé’Chic
Thank you for this great feedback! We are delighted that the quality/price ratio and the fast delivery hit the mark. 😊 We love it! Have a very nice day!
M
Monique L.
Rating: 5 out of 5
following a purchase from 14/03/2025
Fast delivery and products as described 👍
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Response from Cosmé’Chic
It's great to know that you liked everything, from the delivery to the products! 👍 Thank you very much for your trust, have a very nice day!
J
Janine C.
Rating: 5 out of 5
following a purchase from 14/03/2025
Very good
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Response from Cosmé’Chic
Thank you for your feedback! Your satisfaction truly makes us happy. Have a very nice day!
V
Vanessa M.
Rating: 5 out of 5
following a purchase from 13/03/2025
Perfect
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Response from Cosmé’Chic
Your satisfaction brings us joy! Thank you very much for your trust. Have a very nice day!
A
Albert A.
Rating: 5 out of 5
following a purchase from 13/03/2025
Everything went smoothly. Ordered and delivered on time. What more could you want? Everything is great 👌🏻
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Géraldine C.
Rating: 5 out of 5
following a purchase from 09/03/2025
Impeccable
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Response from Cosmé’Chic
We are very pleased with your feedback! Thank you very much for your trust. Have a very nice day!
G
Gosseaume P.
Rating: 5 out of 5
following a purchase from 09/03/2025
Nothing to say, it's perfect
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Response from Cosmé’Chic
We warmly thank you for your flattering review! Your feedback is truly appreciated, have a very nice day!
J
julie T.
Rating: 5 out of 5
following a purchase from 07/03/2025
excellent
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Response from Cosmé’Chic
A big thank you for this excellent feedback! Your satisfaction motivates us to keep going. Have a great day!
G
Georges A.
Rating: 5 out of 5
following a purchase from 06/03/2025
Very good
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Response from Cosmé’Chic
A big thank you for your feedback, it makes us very happy! Have a wonderful day filled with good vibes!
S
sabine L.
Rating: 5 out of 5
following a purchase from 06/03/2025
I am delighted, fast delivery and products as described. Thank you
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Response from Cosmé’Chic
What a pleasure to know that the delivery was quick and that the products suit you perfectly! Thank you so much for your trust. See you very soon at Cosme'Chic!
A
Armelle L.
Rating: 5 out of 5
following a purchase from 06/03/2025
Very good
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Response from Cosmé’Chic
Thank you for your feedback, we are very pleased! Have a great day!
P
paule M.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very good first order and very satisfied
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Response from Cosmé’Chic
What a joy to read that your first order fully satisfies you! Thank you very much for your trust, it boosts us a lot. Have a very nice day!
A
Anne C.
Rating: 5 out of 5
following a purchase from 24/02/2025
Fast, efficient service
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Response from Cosmé’Chic
Dear Anne, Thank you for this motivating feedback! We are delighted that our service met your expectations. Have a wonderful day!
N
Nathalie A.
Rating: 5 out of 5
following a purchase from 12/02/2025
Very satisfied with my purchase and my choice thank you
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Response from Cosmé’Chic
Hello Nathalie, What a pleasure to read that your purchase fully satisfies you! Thank you very much for your trust, it really boosts us. Have an excellent day!
F
France B.
Rating: 5 out of 5
following a purchase from 21/02/2025
very good product covers imperfections perfectly and lasts all day yes i recommend it
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Response from Cosmé’Chic
Thank you very much for this enthusiastic feedback! It’s fantastic to know that the product meets your expectations so well and lasts all day. Your recommendation means a lot to us. Have a great day!

See you soon on Cosmés'Chic!
S
Solveig T.
Rating: 3 out of 5
following a purchase from 10/02/2025
The products are at top prices. However, there is a lie about the delivery times, the 48-72 hours turns into more than 3 weeks, with no information provided on the tracking (one can have doubts... until receipt).
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Response from Cosmé’Chic
Hello Solveig,

Thank you for your feedback regarding the prices, we are delighted that you like them! However, we understand your disappointment regarding the delivery times. This is not the service we wish to offer at Cosme'Chic, and your comments are taken very seriously to improve our follow-up. Please do not hesitate to contact us if needed.

Wishing you a very nice day.
C
Céline S.
Rating: 5 out of 5
following a purchase from 09/02/2025
Super
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Response from Cosmé’Chic
Thank you very much for this feedback! We are delighted that everything is great for you. Have a wonderful day!
B
BRAYE D.
Rating: 5 out of 5
following a purchase from 13/02/2025
I was looking for Essie spinning nail polish and found it on your website. The order and delivery went well.
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Response from Cosmé’Chic
What a pleasure to know that you found your Essie Spinning nail polish at Cosme'Chic! We are delighted that your order and delivery went perfectly. Thank you very much for your trust, it really boosts us! Have a great day!
J
Jérémie T.
Rating: 5 out of 5
following a purchase from 12/02/2025
Perfect. I recommend
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Response from Cosmé’Chic
Thank you very much for your trust! It is a real pleasure to know that you are satisfied. See you very soon for new discoveries!
I
Isabelle W.
Rating: 5 out of 5
following a purchase from 07/02/2025
Fast service, top notch
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Brigitte P.
Rating: 5 out of 5
following a purchase from 09/02/2025
Quick delivery, perfect
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Response from Cosmé’Chic
Glad that our fast service met your expectations. Thank you very much for your trust!
S
Sonia M.
Rating: 5 out of 5
following a purchase from 07/02/2025
My compact powder has arrived in dust
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Response from Cosmé’Chic
Hello Sonia,

We sincerely thank you for your feedback and are sorry to hear that your compact powder arrived damaged. Please feel free to contact our customer service, who will be happy to assist you in resolving this issue. Your satisfaction is our priority!
A
Aida N.
Rating: 5 out of 5
following a purchase from 06/02/2025
Very pleasant fragrance too top I recommend Oud wood it's a very attractive scent today at work all the users told me I smelled good thanks to cosmé chic for this enchanting fragrance.
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Response from Cosmé’Chic
Dear Aida, thank you for your rave review of our oud wood fragrance. Your satisfaction is our greatest reward and we hope to see you soon on Cosmé'Chic!
O
olivier B.
Rating: 5 out of 5
following a purchase from 04/02/2025
Perfect
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Response from Cosmé’Chic
Hello Olivier,

We sincerely thank you for your perfect evaluation of our Cosmé'Chic website. Your satisfaction is our priority.
S
Stephanie P.
Rating: 5 out of 5
following a purchase from 04/02/2025
Very good experience. I recommend
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Response from Cosmé’Chic
Hello Stéphanie,

We sincerely thank you for your positive review and your recommendation! We hope to see you soon on
Cosmé'Chic
Z
Zora C.
Rating: 5 out of 5
following a purchase from 03/02/2025
Fine
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Response from Cosmé’Chic
Dear Zora,

Thank you very much for your positive review of our Cosmé'Chic website. Please do not hesitate to come back to us for any future questions or needs. See you soon!

C
Comprido J.
Rating: 3 out of 5
following a purchase from 02/02/2025
My package arrived open. A jar of mask was broken. Otherwise, the shampoos and masks smell very good.
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Response from Cosmé’Chic
Hello,

We are truly sorry to hear that your package arrived open and that a jar of mask was broken. At Cosme'Chic, we place great importance on the quality of our shipments, and your feedback is taken very seriously. We hope that despite this incident, you appreciate the products. Please do not hesitate to contact us so that we can assist you.

Wishing you a very nice day.