Cosmé'Chic delivers items quickly and reliably, with many customers noting fast delivery, on-time arrivals, and products arriving in good condition or exactly as ordered. The store stands out for clear value, with multiple comments about competitive prices and good price‑quality balance, along with well-packaged shipments and careful handling to protect items. Customer service is highlighted for responsiveness and support in several positive experiences, including easy communication and efficient order processing. Overall, customers repeatedly experience smooth ordering, prompt delivery, and favorable value for money.
Thank you for your feedback, we are very pleased! Have a great day!
P
Paule M.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very good first order and very satisfied
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Response from Cosmé’Chic
What a joy to read that your first order fully satisfies you! Thank you very much for your trust, it boosts us a lot. Have a very nice day!
A
Anne C.
Rating: 5 out of 5
following a purchase from 24/02/2025
Fast, efficient service
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Response from Cosmé’Chic
Dear Anne, Thank you for this motivating feedback! We are delighted that our service met your expectations. Have a wonderful day!
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Nathalie A.
Rating: 5 out of 5
following a purchase from 12/02/2025
Very satisfied with my purchase and my choice thank you
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Response from Cosmé’Chic
Hello Nathalie, What a pleasure to read that your purchase fully satisfies you! Thank you very much for your trust, it really boosts us. Have an excellent day!
F
France B.
Rating: 5 out of 5
following a purchase from 21/02/2025
very good product covers imperfections perfectly and lasts all day yes i recommend it
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Response from Cosmé’Chic
Thank you very much for this enthusiastic feedback! It’s fantastic to know that the product meets your expectations so well and lasts all day. Your recommendation means a lot to us. Have a great day!
See you soon on Cosmés'Chic!
S
Solveig T.
Rating: 3 out of 5
following a purchase from 10/02/2025
The products are at top prices. However, there is a lie about the delivery times, the 48-72 hours turns into more than 3 weeks, with no information provided on the tracking (one can have doubts... until receipt).
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Response from Cosmé’Chic
Hello Solveig,
Thank you for your feedback regarding the prices, we are delighted that you like them! However, we understand your disappointment regarding the delivery times. This is not the service we wish to offer at Cosm e'Chic, and your comments are taken very seriously to improve our follow-up. Please do not hesitate to contact us if needed.
Wishing you a very nice day.
C
Céline S.
Rating: 5 out of 5
following a purchase from 09/02/2025
Super
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Response from Cosmé’Chic
Thank you very much for this feedback! We are delighted that everything is great for you. Have a wonderful day!
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Braye D.
Rating: 5 out of 5
following a purchase from 13/02/2025
I was looking for Essie spinning nail polish and found it on your website. The order and delivery went well.
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Response from Cosmé’Chic
What a pleasure to know that you found your Essie Spinning nail polish at Cosm e'Chic! We are delighted that your order and delivery went perfectly. Thank you very much for your trust, it really boosts us! Have a great day!
J
Jérémie T.
Rating: 5 out of 5
following a purchase from 12/02/2025
Perfect. I recommend
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Response from Cosmé’Chic
Thank you very much for your trust! It is a real pleasure to know that you are satisfied. See you very soon for new discoveries!
I
Isabelle W.
Rating: 5 out of 5
following a purchase from 07/02/2025
Fast service, top notch
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Brigitte P.
Rating: 5 out of 5
following a purchase from 09/02/2025
Quick delivery, perfect
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Response from Cosmé’Chic
Glad that our fast service met your expectations. Thank you very much for your trust!
S
Sonia M.
Rating: 5 out of 5
following a purchase from 07/02/2025
My compact powder has arrived in dust
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Response from Cosmé’Chic
Hello Sonia,
We sincerely thank you for your feedback and are sorry to hear that your compact powder arrived damaged. Please feel free to contact our customer service, who will be happy to assist you in resolving this issue. Your satisfaction is our priority!
A
Aida N.
Rating: 5 out of 5
following a purchase from 06/02/2025
Very pleasant fragrance too top I recommend Oud wood it's a very attractive scent today at work all the users told me I smelled good thanks to cosmé chic for this enchanting fragrance.
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Response from Cosmé’Chic
Dear Aida, thank you for your rave review of our oud wood fragrance. Your satisfaction is our greatest reward and we hope to see you soon on Cosmé'Chic!
O
Olivier B.
Rating: 5 out of 5
following a purchase from 04/02/2025
Perfect
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Response from Cosmé’Chic
Hello Olivier,
We sincerely thank you for your perfect evaluation of our Cosmé'Chic website. Your satisfaction is our priority.
S
Stephanie P.
Rating: 5 out of 5
following a purchase from 04/02/2025
Very good experience. I recommend
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Response from Cosmé’Chic
Hello Stéphanie,
We sincerely thank you for your positive review and your recommendation! We hope to see you soon on
Cosmé'Chic
Z
Zora C.
Rating: 5 out of 5
following a purchase from 03/02/2025
Fine
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Response from Cosmé’Chic
Dear Zora,
Thank you very much for your positive review of our Cosmé'Chic website. Please do not hesitate to come back to us for any future questions or needs. See you soon!
C
Comprido J.
Rating: 3 out of 5
following a purchase from 02/02/2025
My package arrived open. A jar of mask was broken. Otherwise, the shampoos and masks smell very good.
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Response from Cosmé’Chic
Hello,
We are truly sorry to hear that your package arrived open and that a jar of mask was broken. At Cosm e'Chic, we place great importance on the quality of our shipments, and your feedback is taken very seriously. We hope that despite this incident, you appreciate the products. Please do not hesitate to contact us so that we can assist you.
Wishing you a very nice day.
D
Dubois D.
Rating: 5 out of 5
following a purchase from 30/01/2025
👍👍👍
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Response from Cosmé’Chic
Hello Dubois,
Thank you very much for your positive feedback.
Please do not hesitate to come back to us if you have any questions or to discover our new products. See you soon!
F
Florence M.
Rating: 5 out of 5
following a purchase from 29/01/2025
I am very satisfied
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Response from Cosmé’Chic
Dear Florence, we'd like to thank you sincerely for your glowing review and are delighted to hear that our "Cosmé'Chic" site has met your expectations.
We hope to see you soon!
S
Sophie B.
Rating: 5 out of 5
following a purchase from 25/01/2025
Top product and fast delivery
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Response from Cosmé’Chic
Hello Sophie,
We are delighted to hear that you are satisfied with your product and the speed of delivery.
See you soon on Cosmé'Chic!
J
Julie B.
Rating: 5 out of 5
following a purchase from 11/01/2025
The item was probably damaged by the deliveryman, so I contacted customer service, who were extremely reactive! The next day the problem was solved, which is rare these days. So in the end, the article was in order and the cosmé chic service was top-notch, thank you!
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Response from Cosmé’Chic
Hello Julie,
Thank you very much for your feedback. We are delighted to hear that you have finally received a compliant item.
We look forward to serving you again at Cosmé'Chic!
A
Annie C.
Rating: 5 out of 5
following a purchase from 21/01/2025
Good reception, very good product. Fast delivery. I will continue to order with pleasure. Best regards.
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Response from Cosmé’Chic
Dear Annie,
Thank you very much for your review. We are delighted to hear that you are satisfied with the quality of our products and the speed of delivery. We look forward to your future orders.
F
Frederic A.
Rating: 5 out of 5
following a purchase from 20/01/2025
Everything is ok for me THANK YOU
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Response from Cosmé’Chic
Hello Frédéric,
Thank you so much for your positive feedback!
Don't hesitate to come back to us if you have any questions or future needs.
See you soon!
M
Marion L.
Rating: 5 out of 5
following a purchase from 20/01/2025
Very good
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Response from Cosmé’Chic
Dear Marion,
We sincerely thank you for your positive review.
Please do not hesitate to come back to us if you have any questions or require further information.
M
Michel K.
Rating: 5 out of 5
following a purchase from 17/01/2025
Unfortunately, the parcel was dropped off quickly at the bottom of the building.
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Response from Cosmé’Chic
Dear Michel, we are taking your comment into consideration in order to improve our delivery services. We look forward to serving you even better in the future.
F
Fernandes S.
Rating: 5 out of 5
following a purchase from 19/01/2025
I am satisfied with my order. The delivery date was respected and the parcel arrived in good condition. Thank you
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Response from Cosmé’Chic
Hello Fernandes,
Thank you so much for your feedback! We're delighted to hear that the delivery went well. We look forward to seeing you on Cosmé'Chic!
A
Aline L.
Rating: 5 out of 5
following a purchase from 17/01/2025
CLEAR
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Response from Cosmé’Chic
Dear Aline,
We're delighted that your experience on our Cosmé'Chic website has lived up to your expectations. Please come back again soon!
C
Christelle D.
Rating: 5 out of 5
following a purchase from 14/01/2025
Fine
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Response from Cosmé’Chic
Dear Christelle,
We are delighted that you enjoyed your experience and remain at your disposal for any suggestions or future needs. We look forward to welcoming you back!
J
Jessica T.
Rating: 5 out of 5
following a purchase from 14/01/2025
Fast, compliant ordering
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Response from Cosmé’Chic
Hello Jessica,
Thank you very much for your feedback regarding the speed of your order on Cosmé'Chic.
We hope to see you soon for your next purchases.
Best regards,
A
As L.
Rating: 5 out of 5
following a purchase from 11/01/2025
Satisfied, fast delivery
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Response from Cosmé’Chic
We would like to thank you sincerely for your review, and hope to welcome you back soon.
Best regards,
The Cosmé'Chic team
M
Maria P.
Rating: 5 out of 5
following a purchase from 13/01/2025
Fast delivery, good quality.
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Laura M.
Rating: 5 out of 5
following a purchase from 13/01/2025
All ok
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Response from Cosmé’Chic
Dear Laura, we thank you and are delighted to hear that your experience was satisfactory. Please do not hesitate to contact us should you have any questions or require assistance in the future.
See you soon!
C
Chloé A.
Rating: 5 out of 5
following a purchase from 13/01/2025
Great site and products. Fast delivery :)
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Response from Cosmé’Chic
Hello Chloé,
Thank you very much for your review, we are delighted that you appreciate our site and our products, as well as the speed of delivery.
Best regards,
The Cosmé'Chic team
M
Martine M.
Rating: 5 out of 5
following a purchase from 09/01/2025
;
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Response from Cosmé’Chic
Dear Martine, thank you very much for your confidence in Cosmé'Chic. Please do not hesitate to come back to us with any questions or suggestions!
M
Maryline J.
Rating: 5 out of 5
following a purchase from 12/01/2025
Order arrived quickly
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Response from Cosmé’Chic
Dear Maryline,
We're delighted to hear that your order arrived quickly. At Cosmé'Chic, we make it a point of honor to offer efficient, quality service. We look forward to seeing you soon on our site!
M
Madeleine L.
Rating: 5 out of 5
following a purchase from 09/01/2025
I had ordered an emma original II mattress and received an original after contacting the after-sales service by email, we found a solution that suited us.
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Response from Cosmé’Chic
Dear Madeleine, we're delighted to hear that our service was able to meet your expectations by finding a suitable solution. We look forward to seeing you on Cosmé'Chic!
S
Sandrine T.
Rating: 5 out of 5
following a purchase from 09/01/2025
I liked too much of what I ordered, I recommend 🥰❤️
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Response from Cosmé’Chic
Hello Sandrine,
Thank you very much for your review and recommendation! We are delighted to hear that your order met your expectations. We look forward to seeing you soon on Cosmé'Chic!
M
Marie V.
Rating: 5 out of 5
following a purchase from 07/01/2025
Order delivered quickly and correctly
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Response from Cosmé’Chic
Dear Marie,
We are delighted to hear that your order was delivered quickly and that it met your expectations. We hope to see you soon on our Cosmé'Chic website.
D
Dominique C.
Rating: 5 out of 5
following a purchase from 07/01/2025
As described, I am very happy with my purchase.
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Response from Cosmé’Chic
Hello Dominique,
Thank you very much for your feedback. We are delighted to hear that you are satisfied with your purchase. We look forward to seeing you on Cosmé'Chic!
G
Gisele J.
Rating: 5 out of 5
following a purchase from 07/01/2025
Perfect, the fragrances are great!
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Response from Cosmé’Chic
Hello Gisele,
We're delighted you like our fragrances.
See you soon on Cosmé'Chic!
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