The online store Cosmé'Chic excels in delivering products quickly and efficiently, with many customers noting that their orders arrived on time and well-packaged. The reliability of the service is highlighted by consistent experiences of receiving exactly what was ordered, which adds to customer satisfaction. The quality of products, especially from the Essence brand, is frequently praised for being both effective and reasonably priced, making beauty purchases feel like a great value.
Very satisfied as usual, there was 1 bottle of foundation broken and it was solved very quickly.
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Response from Cosmé’Chic
Thank you very much for your positive feedback on our Cosmé'Chic website. We are delighted that you are still satisfied with our products. We are sorry for the inconvenience but we are happy that our team was able to solve the problem quickly. Thank you for your trust and loyalty. We hope to see you soon!
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CHANTAL M.
Rating: 4 out of 5
following a purchase from 24/05/2024
Order received quickly and product is pleasant to use
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Response from Cosmé’Chic
Good evening CHANTAL, thank you for your positive feedback on our Cosmé'Chic website. We are delighted that you received your order quickly and that you like the product. We hope to see you soon on our site. Have a nice evening. Best regards.
N
Nadia B.
Rating: 4 out of 5
following a purchase from 15/05/2024
Parcel received very quickly with all products ordered but I doubt the quality of some products (mascara with lack of material even if it looks new and liquid varnish that needed a good shaking to be operational).
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Response from Cosmé’Chic
Thank you for your feedback, Nadia. We are sorry that some of our products did not meet your expectations in terms of quality. We will make sure to check this with our production team to improve our products in the future. In any case, we are glad that your package arrived quickly and that you were able to receive all the products you ordered. We hope you will continue to trust us for your future purchases on our site. Thank you again for your review and your 4/5 rating. Have a nice day!
A
Alain P.
Rating: 4 out of 5
following a purchase from 15/04/2024
OK
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Response from Cosmé’Chic
Thank you for your review, Alain. We're delighted you enjoyed our Cosmé'Chic website. We hope to see you soon!
Y
Ylice G.
Rating: 4 out of 5
following a purchase from 14/04/2024
Good product fast delivery to the meeting
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Response from Cosmé’Chic
Hello Ylice! We're delighted that you're satisfied with our product, and we'd like to thank you for your valued loyalty. We are always here to offer you the best possible service.
S
Sylvie D.
Rating: 4 out of 5
following a purchase from 14/04/2024
Treasure good and very fast
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Response from Cosmé’Chic
Hello Sylvie, thank you for your review of our Cosmé'Chic website. We are delighted that you have appreciated our service and the speed of our deliveries. We do our utmost to satisfy our customers.
H
Hélène G.
Rating: 4 out of 5
following a purchase from 31/03/2024
Correct ordering and site
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Response from Cosmé’Chic
We are pleased to hear that your experience with our site and your order was satisfactory. Your feedback is important to us, and we are grateful for your trust. Thank you for your support!
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Marie-Laure C.
Rating: 4 out of 5
following a purchase from 06/02/2024
Fine
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Response from Cosmé’Chic
Hello Marie-Laure, thank you for your review of our Cosmé'Chic website! We're delighted you enjoyed your experience on our platform. Have a nice day!
M
Maria G.
Rating: 4 out of 5
following a purchase from 15/01/2024
Compliant products. Delivery more than 5 days.
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Response from Cosmé’Chic
Hello Maria, thank you for your review of our Cosmé'Chic website. We are delighted that you liked our products. Concerning the delivery time, we are constantly working to improve our services to offer you an ever more satisfying online shopping experience. We hope to see you soon on our site. Have a nice day! The Cosmé'Chic team.
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Muriel A.
Rating: 4 out of 5
following a purchase from 16/12/2023
Serious follow-up.
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Response from Cosmé’Chic
Thank you very much for your feedback and loyalty! We are delighted to see that you are satisfied with your order. Thanks again and see you soon!
C
Célia V.
Rating: 4 out of 5
following a purchase from 28/11/2023
Some product labels are not written in French.
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Response from Cosmé’Chic
Thank you for your review, Celia. We do our best to provide you with the best service and we greatly appreciate your comment. We will immediately check to resolve this issue and thank you for bringing it to our attention.
M
Martine P.
Rating: 4 out of 5
following a purchase from 18/10/2023
Compliant product
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Response from Cosmé’Chic
Thank you for taking the time to rate us and share your review Martine 😉. We are delighted that you were satisfied with your product and that it met your expectations!
P
Patricia M.
Rating: 4 out of 5
following a purchase from 18/09/2023
Fast and efficient
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Response from Cosmé’Chic
Thank you very much for your very positive review! We're delighted that you found our site fast and efficient and we hope to see you again soon!
H
Huguette M.
Rating: 4 out of 5
following a purchase from 17/09/2023
Quick order!
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Response from Cosmé’Chic
Thank you Huguette for your support and your opinion! We are delighted that your order arrived quickly!
F
France B.
Rating: 4 out of 5
following a purchase from 05/07/2023
very good site product really cheap for quality and price .i recommend it
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Response from Cosmé’Chic
Thank you for your very positive review and recommendation! We're delighted to see you satisfied with your purchases and hope you'll enjoy our quality products at affordable prices even more on your next visits.
H
HERVE L.
Rating: 4 out of 5
following a purchase from 01/06/2023
Thank you very much
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Response from Cosmé’Chic
Thank you for your positive feedback! We hope you will be satisfied with your order.
N
Nadege S.
Rating: 4 out of 5
following a purchase from 17/03/2023
Fast very good attractive price
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Response from Cosmé’Chic
Hello, we are very grateful for this glowing review. We are happy to have been able to satisfy you and will continue to do our best to bring the best product to our customers.
Dina from Cosmé'Chic
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Karine L.
Rating: 4 out of 5
following a purchase from 13/03/2023
1st time I order all received and not disappointed I recommend this site and its serious
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Response from Cosmé’Chic
Hello Karine,
Our entire boutique would like to thank you for your wonderful feedback, which shows the value of our team's work.
We really appreciate you taking the time to share your experience with us.
We do everything we can to help you and deliver complete satisfaction.
We look forward to serving you again in the future!
See you soon, the Cosmé'Chic team
Y
Ylice G.
Rating: 4 out of 5
following a purchase from 03/03/2023
Good product negative point all boxes were opened
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Response from Cosmé’Chic
Hello Ylice,
Thank you for taking the time to give us this feedback on our site!
We have taken note of your comments and will make every effort to improve on these points in order to offer you an impeccable service for your next order.
We look forward to seeing you again soon.
Best regards,
Dina
V
Valérie P.
Rating: 4 out of 5
following a purchase from 21/02/2023
Satisfied with the products purchased. Suggestion: a little extra, specify the expiration date on the product details list.
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Response from Cosmé’Chic
Hello Valérie,
Thank you so much for taking the time to give us this feedback on our site! We have taken note of your suggestion and will make every effort to improve on this point so that we can offer you an impeccable service for your next order.
We look forward to seeing you again soon.
Best regards,
Dina
R
Radhia A.
Rating: 4 out of 5
following a purchase from 22/01/2023
The delivery went well and I am delighted with the products I ordered.
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Response from Cosmé’Chic
Thank you very much Radhia! We are delighted that you enjoyed your order and that delivery went smoothly.
S
Sylvie P.
Rating: 4 out of 5
following a purchase from 22/01/2023
Attractive prices for brand-name products
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Response from Cosmé’Chic
Thank you very much for your review, Sylvie! We're delighted that you're happy with the prices and brands we offer. We hope you enjoy your visit to our site.
M
MICHELE E.
Rating: 4 out of 5
following a purchase from 05/01/2023
nothing to complain about
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Response from Cosmé’Chic
Thank you very much for your positive review! We are very happy that you were satisfied with our site and we will do our best to offer you a better experience in the future.
M
Mariama C.
Rating: 4 out of 5
following a purchase from 22/12/2022
The delivery is very fast and the products are good.
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Response from Cosmé’Chic
Thank you very much for your comment, Mariama! We're delighted that you're satisfied with our products and delivery service.
G
Geraldine D.
Rating: 4 out of 5
following a purchase from 17/12/2022
Very accessible site, fast delivery, fair price.
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Response from Cosmé’Chic
Thank you very much, Geraldine, for your very positive review and for taking the time to give your opinion! We're delighted you enjoyed Cosmé'Chic!
V
Virginie J.
Rating: 4 out of 5
following a purchase from 03/12/2022
The red varnish I ordered is not the red I was expecting. The rest is fine.
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Response from Cosmé’Chic
Dear customer,
We would like to have the opportunity to discuss what went wrong with your order.
Could you please contact me at [email protected]?
We will work with you to resolve this issue as quickly as possible.
Best regards,
Dina, Cosmé'Chic Customer Service
C
catherine V.
Rating: 4 out of 5
following a purchase from 22/11/2022
very fast delivery, I only regret the small packaging of the products
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Response from Cosmé’Chic
Thank you Catherine for your review! We are delighted that your order arrived so quickly. We take note of your suggestion regarding the packaging of the products and will look into how we can improve this.
A
Andre B.
Rating: 4 out of 5
following a purchase from 10/11/2022
Parfait mais pas fa île d'obtenir le suivi de la commande normalement vous dites 48 heures mais la mien a pris 5 jours complets la un effort serait le bienvenu merci
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Response from Cosmé’Chic
Thank you very much for your review, we're sorry you had a bad delivery experience. We will investigate why your delivery took so long so we can improve our service. We work hard to provide our customers with fast deliveries and a hassle-free experience.
S
Sandrine B.
Rating: 4 out of 5
following a purchase from 09/11/2022
Great, thanks
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Response from Cosmé’Chic
Thank you, Sandrine, for taking the time to leave a positive review on our site. We're delighted you enjoyed your experience!
D
Dominique M.
Rating: 4 out of 5
following a purchase from 24/10/2022
Great prices and fast shipping
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Response from Cosmé’Chic
Thank you very much for your review, Dominique! We're glad you liked our prices and fast delivery. We strive to continually improve our service to ensure a quality customer experience.
L
Ludivine T.
Rating: 4 out of 5
following a purchase from 19/10/2022
Very good site fast delivery
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Response from Cosmé’Chic
Hello Ludivine. Thank you for your positive feedback! We're glad you enjoyed our site and the speed of delivery. We always strive to provide the best possible service to our customers.
S
Sylvie B.
Rating: 4 out of 5
following a purchase from 11/10/2022
Everything's perfect except for one item: Avril highlighter powder, which arrived dusty and therefore unusable inside its sealed packaging. It's not Cosme'chic's fault, just a problem that could have been caused by transport or a fall during shipping... It's a bit frustrating. Otherwise, a great site, which I'm happy to pass on to others.
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Response from Cosmé’Chic
We are sorry for the discomfort caused by this product, and regret that you have had a negative experience. We always work hard to provide the highest quality products and services. Thank you for your feedback and recommendation.
T
Thuy G.
Rating: 4 out of 5
following a purchase from 09/10/2022
🤗
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Response from Cosmé’Chic
Thank you very much Thuy for your review! We are delighted that you enjoy our site and we hope that you will find even more products that interest you!
E
ELISABETH C.
Rating: 4 out of 5
following a purchase from 25/09/2022
As ordered
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Response from Cosmé’Chic
Thank you very much Elisabeth for sharing your note and your opinion with us. We are delighted that your order met your expectations. We look forward to your next visit.
B
Blanche R.
Rating: 4 out of 5
following a purchase from 07/09/2022
Fast delivery, top product
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Response from Cosmé’Chic
Hello,
We can't thank you enough for your feedback on our product. Your opinion is very important to us and lets us know that we're on the right track!
Our team is always delighted with customer satisfaction.
V
Véronique B.
Rating: 4 out of 5
following a purchase from 04/09/2022
.
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Response from Cosmé’Chic
Thank you Véronique for your note. We are delighted that you like our Cosmé'Chic website.
M
Magali C.
Rating: 4 out of 5
following a purchase from 01/09/2022
order received very quickly
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Response from Cosmé’Chic
The entire team would like to thank you for your feedback. We are happy to know that you are satisfied.
S
Sylvie H.
Rating: 4 out of 5
following a purchase from 05/08/2022
Very good product and good quality price.
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Response from Cosmé’Chic
Thank you for giving us a positive review Sylvie. We hope you enjoy your purchase and recommend us to others.
S
Serriere J.
Rating: 4 out of 5
following a purchase from 04/08/2022
A good, large-format tube. Application is easy, but it's too white, I thought it would be more neutral. A bit of an "owl" effect. Now I just need to find a tree to hoot at ....
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Response from Cosmé’Chic
Thank you for your review, Serriere. We're sorry you weren't completely satisfied with the product, but we appreciate your feedback. We are always trying to improve and offer you the best possible product.
M
Madeleine B.
Rating: 4 out of 5
following a purchase from 14/07/2022
fast delivery ok product. i'll order again
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Response from Cosmé’Chic
Thank you, Madeleine, for your very positive comment! We are delighted that you were satisfied with both the delivery and the product. We hope to see you back with us soon!
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