Reviews Cosmeto Nature

I usually buy from Cosmeto Nature. Unfortunately, this time some products were out of stock and I only found out after I had ordered and paid.

The gels are excellent, nothing to say about that, however I regret the shipping time of the products and delivery. 17 days between the order confirmation and receipt. No communication about it. I had to send an email for explanations. I did receive a small gift, but when you have to go on a trip and you don't have your order beforehand, it's very inconvenient.

I received my parcel two weeks after my order without anyone telling me who had the problem, which was a little disappointing.

Restocking times far too long

Long chronopost delivery times

Very disappointed for a first order on this site. I reported that the products were damaged (crumbling soaps and damaged packaging), I was asked to send a photo, which I did and since then nothing. I won't be recommending this site again. Not serious at all about after-sales

More than 14 days to receive delivery, and having paid a supplement to receive maximum four days

The parcel was supposedly dispatched when it wasn't, because there was a problem with the supplier of one of the products ordered, which no longer exists and yet is present on the site (snake venom serum). I found this out when I contacted customer service, because I still hadn't received my order. To this day, I still haven't received it (order placed on 6/02/24). Great, especially as I paid for delivery in a relay point within 3-4 days. This is the 2nd time I've had a delivery problem, last summer I had to wait over 1 month despite several reminders to customer service. I've been a customer for years, and I don't understand what's been happening lately. It's a shame, the products are very good.

I made a large order and I was not satisfied with the gift, a pair of tweezers??? While it says a free shampoo for every 100€ of purchase, I got 400€ and they offer me a pair of tweezers...

It's only been a few days, so it's early days for the evaluation.

Nothing received yet

I've been using this cream for 5 years now, and i'm down to the last few dozen or even hundreds of rebellious hairs, and i'm not russian (hairy) or even borderline hairless. i just received 7 tubes of 150 ml, hoping they'll be the last, but i'm not sure!!!!

I bought 2 creams, one for day and one for night. The day cream is fluffy and leaves residue on the skin.

Hello I am a little disappointed because in the description I asked for samples of slimming tea devalife yet I am a regular customer it my nothing mie as samples I would have wanted to test. Too bad

Received on time. Preparation of the order was very well done, highly appreciated. Negative point, it seems to miss a small quantity of product in one of the shampoo bottles + there is dust on the caps. (not very hygienic)

I received the package on time but when I opened it one of my purchases was leaking (the oil)

Product conforms but problem at the time to withdraw the parcel, my name was written only half

I wanted to make my order by myself, by bank transfer because I do not have a Visa card ... the delivery time was longer than the first time ... about ten days 😭 but with visa card 2,3 days and delivery is at home! But it doesn't change anything to the package well packed 😊

Size small

Very friendly customer service on the phone

It only took a little over a week for delivery, so that's great. I think it's great to have put tips for use under each product

Topissime

No worries about delivery times, as for the product, it's too early to tell if it really works 🤷🏻♀️

The GUTTO cream is very pleasant and to pass, it smells very good, but it is much too early for me to give an opinion on its effectiveness. See you soon.

A vial poured into the coli.

I got the wrong cream

Long delivery time. apart from that, product arrive well packed.

The bottle was open

I am disappointed, after my order I receive a confirmation e-mail the next day stating that the shipment is in progress and I discover that the package was delivered to an address other than mine. When I contact the after-sales service, they say that the order is not delivered because they are waiting for the product ordered. Why send an e-mail saying that the delivery is in progress when it is not true? Moreover, the site stipulated that the product was in stock.

- Several products unavailable but still visible on the site so a feeling of frustration is created ... too bad! - Difficult to choose the promotion "livraison sans signayire gratuite".

The delivery was made within the announced time, so great! A little drawback regarding the origin of the products

My reduction of minus 20% impossible to validate it

I give three stars l address on the mail summer Badly fucked I c not how the mail and arrived corrected if not satisfied with the products thank you cosmeto nature??

Very welcoming hostess on the phone who had promised me a small gift because the rose lotion had broken and my order was put on hold. But I did not receive a small gift with my order to compensate me for the delay.

I received my order today, lipstick April 602 ordered 2, paid 2 and received 1. Eyebrow pencil April ultra brown ordered 2, paid 2 and received 1. Is a lack of vigilance, attention, verification or out of stock, without even sending a word. Look for the error.

On the product side, being totally for vegan, I'm happy with my choice, but on the delivery side, a little less since error on my zip code (yet ok on my customer account). The mistake is human but the person who wrote my address on the plastic sleeve delayed the delivery. No problem, I'll order again anyway. I wanted to test these products.

Order late because of aloe vera soaps out of stock, I was not warned of the delay, I had to call because on the site the package was supposedly shipped.

Unable to create an account via facebook. It is also unpleasant to systematically create an account to be able to buy products. This is not the case for all sites.

Perfect site. One of the 2 slightly defective items.

The product description is incomplete. The % of the main ingredient (snail slime for my order) is not mentioned at any time.