9.2/10
★★★★★
based on 899 published reviews

Latest neutral customer reviews

3/5
★★★☆☆
I made a large order and I was not satisfied with the gift, a pair of tweezers??? While it says a free shampoo for every 100€ of purchase, I got 400€ and they offer me a pair of tweezers...
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Nutkuya Y.(acheteur vérifié)
purchased on 28/11/2023 
Translated review
3/5
★★★☆☆
It's only been a few days, so it's early days for the evaluation.
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Nathalie S.(acheteur vérifié)
purchased on 17/10/2023 
Translated review
2/5
★★☆☆☆
Nothing received yet
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Thamar B.(acheteur vérifié)
purchased on 10/09/2023 
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3/5
★★★☆☆
I've been using this cream for 5 years now, and i'm down to the last few dozen or even hundreds of rebellious hairs, and i'm not russian (hairy) or even borderline hairless. i just received 7 tubes of 150 ml, hoping they'll be the last, but i'm not sure!!!!
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Valere L.(acheteur vérifié)
purchased on 25/06/2023 
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3/5
★★★☆☆
I bought 2 creams, one for day and one for night. The day cream is fluffy and leaves residue on the skin.
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Laila A.(acheteur vérifié)
purchased on 14/10/2022 
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2/5
★★☆☆☆
Hello I am a little disappointed because in the description I asked for samples of slimming tea devalife yet I am a regular customer it my nothing mie as samples I would have wanted to test. Too bad
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Yasmine F.(acheteur vérifié)
purchased on 28/09/2022 
Translated review
Answer from Cosmeto Nature
Hello Yasmine,

Unfortunately we don't have a sample of Devalife slimming tea, that's why you didn't receive one.

If we receive any, we will send them to you 🙂

See you soon on Cosmeto Nature!
3/5
★★★☆☆
Received on time. Preparation of the order was very well done, highly appreciated. Negative point, it seems to miss a small quantity of product in one of the shampoo bottles + there is dust on the caps. (not very hygienic)
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Anna T.(acheteur vérifié)
purchased on 18/09/2022 
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Answer from Cosmeto Nature
Hello,

Thank you for leaving your review.
If you have a problem with a product you have ordered, you can contact our customer service to resolve the problem.

See you soon on Cosmeto Nature !
3/5
★★★☆☆
I received the package on time but when I opened it one of my purchases was leaking (the oil)
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Kiria M.(acheteur vérifié)
purchased on 29/06/2022 
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Answer from Cosmeto Nature
Hello Kiria,

You can contact the after sales service for a solution. We are sorry for the inconvenience.

See you soon on Cosmeto Nature
3/5
★★★☆☆
Product conforms but problem at the time to withdraw the parcel, my name was written only half
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Amel B.(acheteur vérifié)
purchased on 09/05/2022 
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3/5
★★★☆☆
I wanted to make my order by myself, by bank transfer because I do not have a Visa card ... the delivery time was longer than the first time ... about ten days 😭 but with visa card 2,3 days and delivery is at home! But it doesn't change anything to the package well packed 😊
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Laure R.(acheteur vérifié)
purchased on 31/03/2022 
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Answer from Cosmeto Nature
Hello Laure,

Thank you for this advice.
Indeed, when you want to pay by bank transfer, the processing time is unfortunately longer.

See you soon on Cosmeto Nature !
3/5
★★★☆☆
Size small
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Isabelle R.(acheteur vérifié)
Translated review
Answer from Cosmeto Nature
Hello Isablle,

You can contact us by phone or email to make an exchange if your item does not fit.

See you soon on Cosmeto Nature! 😊
3/5
★★★☆☆
Very friendly customer service on the phone
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Aichatou Seini V.(acheteur vérifié)
purchased on 10/06/2021 
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3/5
★★★☆☆
It only took a little over a week for delivery, so that's great. I think it's great to have put tips for use under each product
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Claire V.(acheteur vérifié)
Translated review
Answer from Cosmeto Nature
Hello Claire,
Thank you for this review.
Feel free to give your opinion on our social networks as well.
See you soon on Cosmeto Nature 🥰
3/5
★★★☆☆
Topissime
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Barbara Y.(acheteur vérifié)
purchased on 19/02/2021 
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3/5
★★★☆☆
No worries about delivery times, as for the product, it's too early to tell if it really works 🤷🏻♀️
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Valérie G.(acheteur vérifié)
purchased on 06/02/2021 
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2/5
★★☆☆☆
The GUTTO cream is very pleasant and to pass, it smells very good, but it is much too early for me to give an opinion on its effectiveness. See you soon.
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Cécile S.(acheteur vérifié)
purchased on 24/01/2021 
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3/5
★★★☆☆
A vial poured into the coli.
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Mélodie P.(acheteur vérifié)
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Answer from Cosmeto Nature
Hello Melody, It is with attention that we read your opinion, we thank you for it. When you are faced with a concern of this kind, do not hesitate to call us directly or send an email to the after-sales service, we will be very pleased to meet your expectations. We sincerely apologize for this, see you soon on http://www.cosmeto-nature.com.
2/5
★★☆☆☆
I got the wrong cream
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Charline D.(acheteur vérifié)
Translated review
Answer from Cosmeto Nature
Hi, we're sorry we sent you the wrong product. Did you contact the after-sales service to fix the problem? Good day, Cosmeto Nature
3/5
★★★☆☆
Long delivery time. apart from that, product arrive well packed.
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Bendeddouche L.(acheteur vérifié)
Translated review
Answer from Cosmeto Nature
Hello Lila, Your order has been processed on time on our part, but the delivery was delayed by La Poste which is no longer able to guarantee the delivery time due to Covid-19 and the government arrangements in place. See you soon on http://www.cosmeto-nature.com?
2/5
★★☆☆☆
The bottle was open
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Lintsia R.(acheteur vérifié)
Translated review
Answer from Cosmeto Nature
Hello Lintsia, we're sorry to hear you received an open bottle. Please contact our customer service department so we can get back to you. See you soon at http://www.cosmeto-nature.com?