Customer reviews of Coutellerie de Laguiole Honoré Durand

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
5 3 812 89% 4 387 9% 3 63 1% 2 14 0% 1 14 0%

Summary of reviews

Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2022
Super item top delivery! Really serious!
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Verified Purchaser
Rating: 5 out of 5
following a purchase from 14/09/2022
Very good customer service and very quick turnaround on my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2022
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2022
Easy navigation, clear, comprehensive information and personalized assistance to meet any request.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 10/09/2022
Perfect products, perfect service, absolutely recommended
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 03/09/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2022
clear navigation on the site, I would have liked to see the knives also on the blade side to distinguish the design of the lock for the chiselled double locks. fast service, delivered in two days, solid packaging, very nice finish on the knife.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2022
Good material, fast delivery, just lacks information on how to assemble the knife kit.
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Verified Purchaser
Rating: 5 out of 5
following a purchase from 29/08/2022
This is A star service !
Easy website, respect of lead time and Top execution and quality .
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 24/08/2022
Super quality!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2022
Very good responsiveness in handling orders, shipping and dealing with order errors. Redundancy in the flyers added to the parcel and on the over-packaging of the products, but this in no way detracts from the quality of the service and products.
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2022
Very good understanding of my needs and wishes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2022
Top-quality knives and a highly functional, flexible delivery service
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 01/09/2022
Super competent and nice advice from Lilian! Very helpful - even with requests outside the website offer - 1a service quality. wu7
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2022
Fast, well-packaged delivery! Super clean!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 07/08/2022
I.O.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2022
I'm French, and proud of it. Cock-a-doodle-doo! I'm also a collector of French folding knives... So, Laguiole, I know it well. My knives sit in a display case. I just look at them, the wood has a soft, warm, even carnal look... Having traveled a bit, I've always praised Laguiole, but I only use my knives to open the mail! I pamper them. Your site is a bit cluttered. I'd like it to be more instinctive. As for the rest, everything's been perfect, with one drawback: the PDO! It's distressing to receive "Laguiole" as gifts with foie gras... Unfortunately, we can't rewrite history. So, long live the real knives, the ones we can only be very proud of. Happy cutting!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2022
Very good selection, excellent handcrafted products and super-careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2022
Super customer experience A responsive team The custom-made knife is magnificent, well packaged and sure to please.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2022
On-time delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2022
Muy bien
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 24/07/2022
Is ok.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 03/08/2022
Very nice communication. Absolutely reliable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2022
A perfectly machined and assembled knife, my order was processed quickly despite the fact that this knife was not in stock If I want to be picky I would say that the engraving of the first name lacks depth and relief But that's just my opinion. Thank you very much for your help.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2022
very nice site, well done.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2022
An excellent day.
Thanks to the cutler.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
Clear and easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2022
Serious site, the shipment was carried out quickly and the knife received is faithful to the photo/description. I would recommend this site to knife lovers with my eyes closed. I'm really not disappointed with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2022
Super site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2022
Smooth, clear navigation
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 20/07/2022
Perfect as always
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2022
The various knife configuration steps are described in detail
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2022
Knife as well finished as those found in the store. Absolute confidence, thank you.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 13/07/2022
Very friendly customer service, fast delivery and beautiful knife!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
Easy to use, shows the different options clearly.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 13/07/2022
Gladly again at any time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2022
What can I say, perfect service, attention to the smallest detail to satisfy the customer, on-time delivery, and when it comes to the products... It's Laguiole. Bravo et merci
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2022
Intuitive site easy to use wide choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2022
Perfect but increasingly expensive
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