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A
Rating: 5 out of 5
I had a little trouble placing my order, but someone helped me very well over the phone.
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
As usual...everything perfect
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A
Rating: 5 out of 5
Very satisfied and pleased with the speed... We are indeed happy with the house... We already have some Laguioles from them. Thanks to them for their professionalism and reliability.
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V
Rating: 3 out of 5
My only problem was the delivery email was in French , and as we live in Australia and unable to speak or read French this caused a problem
Response from Coutellerie de Laguiole Honoré Durand
Dear Mrs Philip,
thanks a lot for your interest in our craft cutlery
We are very sorry for the inconvenience, it is due to a technical issue in our shipping program
We are working on it and will fix it as soon as possible.
However, I hope that your cheese set will give you a full satisfaction
We wish you all a merry Christmas.
Yours sincerely,
Honoré Durand Cutlery
thanks a lot for your interest in our craft cutlery
We are very sorry for the inconvenience, it is due to a technical issue in our shipping program
We are working on it and will fix it as soon as possible.
However, I hope that your cheese set will give you a full satisfaction
We wish you all a merry Christmas.
Yours sincerely,
Honoré Durand Cutlery
A
Rating: 5 out of 5
Just beautiful. I highly recommend it. Very beautiful work and splendid knife.
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V
Rating: 4 out of 5
The site is clearly structured and easy to navigate.
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A
Rating: 5 out of 5
very well realized site
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A
Rating: 5 out of 5
Very fast delivery, parcel conforms and is very well packaged. I was kept informed of the progress of my order every step of the way.
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V
Rating: 5 out of 5
Easy to find what you are looking for. Good range of products.
Response from Coutellerie de Laguiole Honoré Durand
Dears Mrs Melvin,
thanks a lot for your opinion wich made us happy !
We wish you a wonderfull happy new year.
Honoré Durand
thanks a lot for your opinion wich made us happy !
We wish you a wonderfull happy new year.
Honoré Durand
V
Rating: 5 out of 5
Better than before. We still need to work on the translation.
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V
Rating: 4 out of 5
Minor incomprehensibilities due to the translation.
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A
Rating: 5 out of 5
very well done, almost playful site
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A
Rating: 4 out of 5
Fine
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A
Rating: 5 out of 5
Fast and efficient. Too bad there's no answer on the phone or when you leave your phone number.
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A
Rating: 4 out of 5
Simple interface, custom search, wide selection, fast delivery. Nickel.
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A
Rating: 4 out of 5
Very nice work, I regret the marking honore durand too visible, I would have paid not to wash or for it to be lighter.
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A
Rating: 5 out of 5
Well-designed site
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A
Rating: 5 out of 5
impeccable order tracking service fast delivery delivery conforms to order
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A
Rating: 4 out of 5
Easy access, well-informed products
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A
Rating: 5 out of 5
Beautiful site
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A
Rating: 5 out of 5
...........................................................................................;;-)
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A
Rating: 5 out of 5
Clear and didactic
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A
Rating: 5 out of 5
Very clear and easy to access, I quickly found what I was looking for.
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A
Rating: 4 out of 5
It's easy enough to customize the knife, with a good explanation of each available option.
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A
Rating: 5 out of 5
Very satisfied with the product purchased. Delivery on time.
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A
Rating: 5 out of 5
Very good relationship with your contact person for ordering a knife over the internet.
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A
Rating: 3 out of 5
The site's ergon could be improved, and especially if the knives for sale are already produced, it should be possible to see them once the material has been chosen, to appreciate the darker or lighter shades of the horn or the hues and grain of the wood.
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A
Rating: 5 out of 5
Communication, professionalism, advice and friendliness: everything works perfectly.
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A
Rating: 5 out of 5
Ordered received in time and hour.perfect follow-up of the product, very serious. Listening and customer request is perfect.it was for a birthday dc packaged with a small card.I highly recommend.
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A
Rating: 5 out of 5
Nothing to complain about, I'd recommend other items.
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A
Rating: 5 out of 5
Product conforms to specifications. Express delivery! The gift pack is also very nice.
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A
Rating: 4 out of 5
A small star missing only because of the somewhat limited choice among the knives presented. Why is it impossible to find a super-curved handle with matt bolsters? What a shame! Everything else is impeccable: the navigation, shipping, packaging, delivery times, and so on.
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A
Rating: 5 out of 5
Excellent very good
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A
Rating: 5 out of 5
excellent site; Don't get it wrong
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A
Rating: 4 out of 5
A few navigation hiccups remain
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A
Rating: 3 out of 5
Site a bit confusing, especially on the final price, it seemed at one point that you had to pay more but in the end you didn't. It's a shame. It's a shame, but I hope it didn't discourage anyone from completing their order, because the products are magnificent.
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A
Rating: 5 out of 5
just what I wanted, to be recommended
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A
Rating: 5 out of 5
Very good experience. Very serious company. I already had a set of knives and Mr. Honoré DURAND made almost identical products on the photo. It's really very good work.
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A
Rating: 5 out of 5
Very serious and professional. Nothing to add.
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A
Rating: 5 out of 5
REALLY TOO GOOD...........my knife was not in stock, so at my request it was made within 2 days. Ordered on Monday November 13, I received it in the mail on Friday November 17...! At Honoré Durand, miracles still happen! And what a knife...!!!! SUPERB !!!
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