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A
Rating: 4 out of 5
very good site
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 1, 2, 3 and 4 stars
Reset filtersV
Rating: 3 out of 5
My only problem was the delivery email was in French , and as we live in Australia and unable to speak or read French this caused a problem
Response from Coutellerie de Laguiole Honoré Durand
Dear Mrs Philip,
thanks a lot for your interest in our craft cutlery
We are very sorry for the inconvenience, it is due to a technical issue in our shipping program
We are working on it and will fix it as soon as possible.
However, I hope that your cheese set will give you a full satisfaction
We wish you all a merry Christmas.
Yours sincerely,
Honoré Durand Cutlery
thanks a lot for your interest in our craft cutlery
We are very sorry for the inconvenience, it is due to a technical issue in our shipping program
We are working on it and will fix it as soon as possible.
However, I hope that your cheese set will give you a full satisfaction
We wish you all a merry Christmas.
Yours sincerely,
Honoré Durand Cutlery
V
Rating: 4 out of 5
The site is clearly structured and easy to navigate.
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V
Rating: 4 out of 5
Minor incomprehensibilities due to the translation.
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Simple interface, custom search, wide selection, fast delivery. Nickel.
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A
Rating: 4 out of 5
Very nice work, I regret the marking honore durand too visible, I would have paid not to wash or for it to be lighter.
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A
Rating: 4 out of 5
Easy access, well-informed products
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A
Rating: 4 out of 5
It's easy enough to customize the knife, with a good explanation of each available option.
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Rating: 3 out of 5
The site's ergon could be improved, and especially if the knives for sale are already produced, it should be possible to see them once the material has been chosen, to appreciate the darker or lighter shades of the horn or the hues and grain of the wood.
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A
Rating: 4 out of 5
A small star missing only because of the somewhat limited choice among the knives presented. Why is it impossible to find a super-curved handle with matt bolsters? What a shame! Everything else is impeccable: the navigation, shipping, packaging, delivery times, and so on.
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A
Rating: 4 out of 5
A few navigation hiccups remain
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A
Rating: 3 out of 5
Site a bit confusing, especially on the final price, it seemed at one point that you had to pay more but in the end you didn't. It's a shame. It's a shame, but I hope it didn't discourage anyone from completing their order, because the products are magnificent.
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A
Rating: 4 out of 5
Easy to use
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Rating: 4 out of 5
Very good site.
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Rating: 4 out of 5
It would be interesting to see photos of the finished product in its entirety, depending on the options chosen.
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Rating: 4 out of 5
Excellent product souvenir. Fast and careful delivery.
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Rating: 4 out of 5
Fast order, very fast and discreet shipping.
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A
Rating: 4 out of 5
Well, no problem
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Rating: 3 out of 5
I paid €250 and received a knife in a paper bag!!!I wanted to give this as a gift. I had to buy another gift envelope.
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Rating: 4 out of 5
Very good.
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A
Rating: 4 out of 5
Very interesting kits...perhaps I regret the lack of variety available for purchase.
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Rating: 4 out of 5
It's a gift to give, which I received without any problem. Thank you.
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Rating: 4 out of 5
Good site
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A
Rating: 4 out of 5
Clear site, pleasant navigation.
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A
Rating: 4 out of 5
lack of precision regarding products in stock
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Neat packaging Very good quality knife
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Rating: 3 out of 5
It's a bit hard to find what you're looking for, but that's probably due to the wide range of products available.
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Rating: 4 out of 5
I was unable to access some of the articles.
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A
Rating: 4 out of 5
pleasant and clear
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Rating: 3 out of 5
Perfect service, fast and compliant, but forgot to engrave ... If we can send it back and rectify it, then the after-sales service will be good and the whole thing perfect, which is not yet the case. Apparently it's difficult to contact after-sales service?
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Rating: 4 out of 5
Complete and easy to navigate
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Rating: 4 out of 5
Super fast good quality knives slight defect on my last order
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Rating: 4 out of 5
Carefully packaged for protection during transport.
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Rating: 4 out of 5
at first I had a bit of trouble with the possible options. in fact, I missed the engraving.
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Rating: 4 out of 5
Good evening, order received last week. Everything is as requested. All I have to do now is start assembly this week.
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Rating: 4 out of 5
well
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Rating: 4 out of 5
Good publicity for a visit
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Rating: 3 out of 5
The kit was given to me as a gift. The instructions are very inadequate; I had to go on the Internet to get a demonstration of how to prepare and assemble it. The piece of wood supplied for the handle is too fragile and split; I replaced it with marine plywood. Too bad!
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Response from Coutellerie de Laguiole Honoré Durand
Hello Mr. Biermann, Thank you for your feedback; perhaps you didn't read the instructions we supply with our kits correctly, or even in full: we'd be happy to e-mail you more detailed assembly instructions.
As for the handle splitting, it's quite surprising (as the wood is quite soft) and the first time we've had this feedback from a customer; perhaps you didn't use the right drilling diameter in relation to the diameter of the handle fixing screws... I remain at your entire disposal, Yours faithfully
As for the handle splitting, it's quite surprising (as the wood is quite soft) and the first time we've had this feedback from a customer; perhaps you didn't use the right drilling diameter in relation to the diameter of the handle fixing screws... I remain at your entire disposal, Yours faithfully