Customer reviews of Coutellerie de Laguiole Honoré Durand

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
5 3 812 89% 4 387 9% 3 63 1% 2 14 0% 1 14 0%

Summary of reviews

Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.

Reviews 1, 2, 3 and 5 stars

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Sven R.
Rating: 5 out of 5
following a purchase from 20/01/2024
Very good work
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Arthur W.
Rating: 5 out of 5
following a purchase from 22/01/2024
Pleasant customer journey as the order was efficiently processed followed by prompt delivery.
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Catherine P.
Rating: 5 out of 5
following a purchase from 22/01/2024
Practical site. Fast shipping. Product very well protected
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Alain V.
Rating: 5 out of 5
following a purchase from 21/01/2024
well-designed site with the option of selecting all knife components
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Dominique C.
Rating: 5 out of 5
following a purchase from 15/01/2024
Very well designed website. Very good advice on knife selection. Delivery on time;
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Delphine H.
Rating: 5 out of 5
following a purchase from 19/01/2024
Well-designed, intuitive site
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Guy V.
Rating: 5 out of 5
following a purchase from 10/01/2024
I 've got a really good feeling about my purchase, everything went smooth.
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Ullrich V.
Rating: 5 out of 5
following a purchase from 18/01/2024
Everything is great!
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Philippe R.
Rating: 5 out of 5
following a purchase from 27/12/2023
Very good purchase, easy-to-use site, delivery on time. All in all, a very nice knife that completes my collection.
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Jean-Pierre L.
Rating: 5 out of 5
following a purchase from 17/01/2024
Very ergonomic.
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Cédric G.
Rating: 5 out of 5
following a purchase from 11/01/2024
Top-notch workmanship and shipping. Beautiful knife
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Odile M.
Rating: 5 out of 5
following a purchase from 15/01/2024
I am never disappointed with the quality of your work.
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Jean-Michel B.
Rating: 5 out of 5
following a purchase from 28/12/2023
Everything went really well, 200%.
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Anthony B.
Rating: 5 out of 5
following a purchase from 03/01/2024
Despite the loss of my parcel by Chronopost, the LAYOLE after-sales service sent me back a parcel immediately at their expense. The after-sales service is perfect, human contact is top-notch.
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Maurane B.
Rating: 5 out of 5
following a purchase from 09/01/2024
Excellent, very fast delivery and quality product
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Jean Bernard C.
Rating: 5 out of 5
following a purchase from 28/12/2023
Everything went according to plan
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Frederic B.
Rating: 5 out of 5
following a purchase from 01/01/2024
Very good choice of products, with the option of paying in instalments. The site offers numerous search options. Customer service is responsive and attentive to customer needs. They are ready to provide a solution quickly. Perfect, I recommend.
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Odile P.
Rating: 5 out of 5
following a purchase from 08/01/2024
Fast and careful delivery. Very satisfied
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Yannick P.
Rating: 1 out of 5
following a purchase from 05/01/2024
The Chronopost delivery was disastrous: a change of relay point 45 minutes from the initial address. I was unable to have the parcel re-delivered or reconciled. I was therefore unable to receive my parcel. Very bad experience. Awaiting refund. Total dissatisfaction.
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Michel C.
Rating: 5 out of 5
following a purchase from 31/12/2023
It's the stone that heals best
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Svetlin V.
Rating: 5 out of 5
following a purchase from 18/12/2023
I didn't expect so quick production and shipment of the knife. I'm completely satisfied! Great quality! The knife is beautiful like a lady. I'm not joking! My advice for next custommers - don't try to save a few euros for some additional detail like me. This is a knife for the whole life. Don't forget it! Special thanks to Lilian from the customer support.
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Alexis P.
Rating: 5 out of 5
following a purchase from 03/01/2024
Perfect delivery and product.
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Claude R.
Rating: 5 out of 5
following a purchase from 25/12/2023
Good material
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Olivier F.
Rating: 5 out of 5
following a purchase from 24/12/2023
The site is very good. The knives are well displayed and efficiently categorized. There's plenty of useful information too. Ordering is easy.
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Philippe S.
Rating: 5 out of 5
following a purchase from 13/12/2023
Very nice! The sharpening stones arrived ahead of schedule, perfectly protected, and individually gift-wrapped "ready to offer" - a gesture I particularly appreciated!
Admittedly, it was close to Christmas, but even though the stones were intended for me, the gesture was elegant.
Now all I have to do is make a case or box for them, to protect them.
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Daniel D.
Rating: 5 out of 5
following a purchase from 27/12/2023
Impeccable
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Eyquem S.
Rating: 5 out of 5
following a purchase from 27/12/2023
Perfect
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Johanna B.
Rating: 5 out of 5
following a purchase from 11/12/2023
Always delighted with the quality!
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Denis G.
Rating: 5 out of 5
following a purchase from 26/12/2023
perfect
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Marie Helene F.
Rating: 5 out of 5
following a purchase from 24/12/2023
Very good site.
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Jean Michel M.
Rating: 5 out of 5
following a purchase from 19/12/2023
Perfect. Perfect as usual.
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Enrique C.
Rating: 5 out of 5
following a purchase from 17/12/2023
Muy buena atención. Gracias
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Maryse B.
Rating: 5 out of 5
following a purchase from 27/09/2023
Impeccable service warm human contact
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François B.
Rating: 5 out of 5
following a purchase from 17/12/2023
Nothing to say. Always very pleasant and efficient.
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Sven R.
Rating: 5 out of 5
following a purchase from 22/10/2023
Everything is fine
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Christel B.
Rating: 5 out of 5
following a purchase from 20/12/2023
Good quality knife We were well advised and the parcel arrived on time.
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Stanley F.
Rating: 5 out of 5
following a purchase from 09/12/2023
Pleasant, functional site.
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Gérard D.
Rating: 5 out of 5
following a purchase from 21/11/2023
The site is particularly well organized and the navigation is perfectly intuitive, which made ordering particularly easy. The excellent surprise was to discover the preparation of the four gifts made up of the knives and accessories ordered at the same time (leather sheaths and boxes). All remarkably packaged. Of course, we mustn't forget to mention the remarkable quality of the knives. I'll certainly be recommending this site to others.
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Ferdinand K.
Rating: 5 out of 5
following a purchase from 20/12/2023
High-quality knife - very well sent
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Eric D.
Rating: 5 out of 5
following a purchase from 07/12/2023
Clear, user-friendly site. Quality of advice given in chat.
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