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A
Rating: 5 out of 5
Quality product and good service. The site is clear and easy to customize.
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very well done site.
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A
Rating: 5 out of 5
all's well
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A
Rating: 5 out of 5
Your knives are always of good quality I visited your store in September. We were very well received and we visited the museum and your factory.
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V
Rating: 5 out of 5
Excellent communication from the company starting with order verification, shipping and tracking information. Fair prices and for us non European customers, VAT is automatically deducted from the price at check out. I will be a returning customer.
A
Rating: 5 out of 5
It would be nice to be able to separate the delivery address from the billing address. It would be clearer for gifts. I had to phone to have my gift delivered to the right address. I must emphasize that the welcome I received to resolve the problem was excellent, efficient and pleasant. Sincerely
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A
Rating: 5 out of 5
Advice, delivery time and packaging are top notch. Better is not possible.
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A
Rating: 5 out of 5
Fully satisfied with my order, the laguioles are true works of art, French style !!!!
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A
Rating: 5 out of 5
Thank you for your responsiveness and speed in processing my order.
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A
Rating: 5 out of 5
Always pleasant to work on the site, there's everything or almost everything, apart from the standard, collector's items and even requests for quotes very responsive. Delighted with my third order, perfect delivery and delivery time, what a satisfaction!
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A
Rating: 5 out of 5
Very happy to receive this magnificent knife steeped in history. Perfectly packaged, I've already recommended this Honoré Durand cutlery to friends and family.
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A
Rating: 5 out of 5
very good website
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A
Rating: 5 out of 5
I'm delighted to have found the screws that enabled me to finalize my knife. Too bad I had to order my wooden plates from another site.
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A
Rating: 5 out of 5
on-time and compliant delivery .
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A
Rating: 5 out of 5
Serious company I recommend
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A
Rating: 5 out of 5
No worries. The site is well designed, the delivery is always correct and the products are of high quality.
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A
Rating: 5 out of 5
Serious, quality company. They listen and give good advice.
I bought this knife as a gift, as I've had one for almost 10 years and it's still in perfect condition.
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I bought this knife as a gift, as I've had one for almost 10 years and it's still in perfect condition.
A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Easy to order Fast shipping
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A
Rating: 5 out of 5
Order tracking, delivery time, service quality, product quality, magnificent.
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A
Rating: 5 out of 5
Very good. Wide choice of knives.
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A
Rating: 5 out of 5
Fast shipping, well packaged... impeccable gift wrapping...
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A
Rating: 5 out of 5
Well-designed site, easy to consult, especially for creating custom knives.
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A
Rating: 5 out of 5
Custom-made knife just as I wanted it! Helpful sales department... I highly recommend it! Handcrafted and local...
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A
Rating: 5 out of 5
Once again, a magnificent knife. Everything is done to order.
Once again, a magnificent knife. It's always a surprise when you open the parcel. As far as the order is concerned, everything is as planned. Well done.
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Once again, a magnificent knife. It's always a surprise when you open the parcel. As far as the order is concerned, everything is as planned. Well done.
A
Rating: 5 out of 5
Nickel nothing to say
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V
Rating: 5 out of 5
Kits are of good quality, delivery was very fast.
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A
Rating: 5 out of 5
The order was delivered very quickly, and I was kept informed every step of the way.
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A
Rating: 5 out of 5
Super Christophe and his equipment are great I recommend
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A
Rating: 5 out of 5
Very good, clear site
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A
Rating: 5 out of 5
Very easy to consult, plus there's an online advisor to access your queue.
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A
Rating: 5 out of 5
GoodProducts completely in line with what I expected delivery time very fast I received all this quickly congratulations
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A
Rating: 5 out of 5
Nice product.only regret is the lack of visibility of the engravings on the blade.
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A
Rating: 5 out of 5
Precise and easy to order
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A
Rating: 5 out of 5
well-designed site, the filters are effective and relevant
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A
Rating: 5 out of 5
I had indicated that my order was for a birthday present, so it was sent faster than expected and I got it on time. Very efficient and attentive customer service.
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A
Rating: 5 out of 5
Clear, easy-to-use site.
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A
Rating: 5 out of 5
fast, compliant delivery
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A
Rating: 5 out of 5
I am very satisfied. Site navigation, selection, delivery .....
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A
Rating: 5 out of 5
Great responsiveness and follow-up, so there were no surprises about the announced delivery times. Top-notch postal packaging (well-sealed box, hyper-protected interior). Thank you very much!
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