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V
Rating: 5 out of 5
Very friendly and professional. Special requests are no problem, orders are direct from the factory!
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 1, 2, 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
Shipment, payment, product, all systems running smoothly. Very good job. Thank you
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A
Rating: 5 out of 5
Apart from the delay caused by the Post Office, which failed to keep its promises, the service was professional. The best thing would have been to have the Layole in a box.
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Response from Coutellerie de Laguiole Honoré Durand
Dear Mr Cordelle, dear customer, We thank you for your review and apologize for the delay in the post. We do deliver the knives as they are when an order includes a case as our packaging does not support both items. Your thought has caught our full attention and we will think about another presentation. We wish you a very happy 2018. Honoré Durand
V
Rating: 5 out of 5
Good, clear page.
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A
Rating: 5 out of 5
second knife buy no problem very competent
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A
Rating: 5 out of 5
fast shipment and very well packaged product conforms to order
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A
Rating: 5 out of 5
the only snag (on our part, I think...) We wanted to have our son's first name and initial engraved, but apparently we didn't or couldn't validate our request...
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V
Rating: 5 out of 5
Good overview and large selection.
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A
Rating: 5 out of 5
Quality site with a wide selection
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A
Rating: 5 out of 5
totally satisfied to have found among the jungle of internet real serious professionals (and also the real Laguiole)
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V
Rating: 5 out of 5
A genuine pleasure to do business with. Nice people. Excellent communications. Fast, courteous service.
A
Rating: 5 out of 5
very well
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A
Rating: 5 out of 5
Very easy to access and attractive site
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A
Rating: 5 out of 5
Knife corresponds to the order. Very serious site.
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A
Rating: 5 out of 5
The site is easy to access and navigate.
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V
Rating: 5 out of 5
Very good homepage, great service and order processing. I would buy there again at any time and can only recommend Laguiole.
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Response from Coutellerie de Laguiole Honoré Durand
Dear Mr. Koenitzer, Thank you very much for your message, which we were very pleased to receive. We hope you enjoy engraving! We wish you a happy new year 2018. Honoré Durand
A
Rating: 5 out of 5
Fast and efficient.
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V
Rating: 5 out of 5
Everything super
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Response from Coutellerie de Laguiole Honoré Durand
Hello, thank you for your opinion, which makes us happy. Happy New Year 2018! Honoré Durand
V
Rating: 5 out of 5
reliable, fast and attentive, I was made aware of an error in the engraving
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Response from Coutellerie de Laguiole Honoré Durand
Dear Mr. Rust, We would like to thank you for your opinion, which we were very pleased to receive. We are pleased with your satisfaction and wish you a happy new year 2018. Honoré Durand
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Clear, easy to use
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A
Rating: 5 out of 5
Lots of choice, fast delivery, superb quality
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A
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Honoré Durand,
I have no issues with the website I have had very good experience and you were extremely helpful, I have done a lot of research on many different web sites that claimed Laguiole knifes, what I was looking for is family owned authentic knifes with a deep family history, the site has full detailed videos to view the craftsmanship that goes into making Laguiole knifes as well as a link to the museum and it shows what you have to offer to the public to learn the craft of making knifes, sticking to the tradition.
I have no issues with the website I have had very good experience and you were extremely helpful, I have done a lot of research on many different web sites that claimed Laguiole knifes, what I was looking for is family owned authentic knifes with a deep family history, the site has full detailed videos to view the craftsmanship that goes into making Laguiole knifes as well as a link to the museum and it shows what you have to offer to the public to learn the craft of making knifes, sticking to the tradition.
Response from Coutellerie de Laguiole Honoré Durand
Dear Mrs. Myers
Thank you for your message which touched us and made us very happy.
We are pleased to have been able to meet your expectations and very proud that one of our knives is discovering Louisiana!
We wish you a very happy new year 2018
Honoré Durand
Thank you for your message which touched us and made us very happy.
We are pleased to have been able to meet your expectations and very proud that one of our knives is discovering Louisiana!
We wish you a very happy new year 2018
Honoré Durand
V
Rating: 5 out of 5
Exceeded my expectations
Response from Coutellerie de Laguiole Honoré Durand
Dear Mr. Coverdale,
thank you for your few words that made us happy
We wish you a Happy New Year 2018
Honoré Durand
thank you for your few words that made us happy
We wish you a Happy New Year 2018
Honoré Durand
A
Rating: 5 out of 5
Thank you for your kindness, your professionalism and the quality of your products and services.
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A
Rating: 5 out of 5
Serious, very well packaged, beautiful, quality product. Great! I recommend this site without hesitation.
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V
Rating: 5 out of 5
Good quality, fast delivery!
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V
Rating: 5 out of 5
Everything went really well and the butter knife is very beautiful. A real work of art.
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A
Rating: 5 out of 5
Serious, trustworthy site
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A
Rating: 5 out of 5
The site is good but that doesn't really matter, it's the products that do! I am satisfied with my knife it is my 3rd I buy them to please me.
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A
Rating: 5 out of 5
Excellent workmanship, unsurpassed seriousness
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V
Rating: 5 out of 5
High-quality knives, friendly people.
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A
Rating: 5 out of 5
fast, professional service
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A
Rating: 3 out of 5
the rendering of handle materials (wood and other) is not sufficiently precise (magnifying glass effect). Apart from these minor issues, all's well!
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A
Rating: 5 out of 5
Efficient, like the factory on the site. I recommend it.
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A
Rating: 5 out of 5
Practical. Delivery in 2 days. Nice
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A
Rating: 5 out of 5
As much quality in the manufacture as in the processing of my order.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Ordered Friday evening, shipped Saturday noon! Beautiful knife good materials, I highly recommend!!!!
Thank you
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Thank you