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A
Rating: 5 out of 5
The various people I came into contact with were very efficient, professional and friendly. I highly recommend it :-)
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Perfect, very well packaged, each knife in an individual gift pack: excellent.
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A
Rating: 5 out of 5
Clear website, quality advice and welcome.
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A
Rating: 5 out of 5
Very efficient and professional telephone service Very quick delivery of the knife (and very, very well packaged) When distance prevents you from coming to choose, your company's professionalism is still there on the telephone and it's very reassuring Thank you.
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A
Rating: 5 out of 5
Very good! Professional, fast and careful!
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A
Rating: 5 out of 5
Remarkable!
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A
Rating: 5 out of 5
TB but a limited choice
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Response from Coutellerie de Laguiole Honoré Durand
Mrs. DAVID, following your order on our website, you were kind enough to give us your opinion on your experience as a customer, and we thank you for it. Your comment leads us to believe that you were unable to appreciate the extent of our range and therefore that the search tools present on the site are not satisfactory. We are always anxious to improve our offer, and I would be grateful if you could let me know what, in your opinion, is lacking on our website.
As we are constantly striving to improve our offer, I would be grateful if you could let me know what you feel is missing from our website. Julien Coutellerie de Laguiole Honoré Durand
As we are constantly striving to improve our offer, I would be grateful if you could let me know what you feel is missing from our website. Julien Coutellerie de Laguiole Honoré Durand
A
Rating: 5 out of 5
SUPER KNIFE
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A
Rating: 5 out of 5
SUPER KNIFE
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
as expected
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A
Rating: 5 out of 5
Clear website, very easy to get in touch with friendly, helpful and competent staff. Deadlines were met perfectly and the product was compliant and of high quality.
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A
Rating: 5 out of 5
very pleasant site
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A
Rating: 5 out of 5
Fine
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A
Rating: 5 out of 5
very good . practical
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A
Rating: 5 out of 5
excellent site
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A
Rating: 5 out of 5
Delivery on time, as ordered
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A
Rating: 5 out of 5
very happy with my order and the speed of delivery thank you
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
No problem with ordering and delivery.
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A
Rating: 5 out of 5
Fast delivery, very good I recommend.
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A
Rating: 5 out of 5
Fast delivery, very well packaged, even over-packaged: that's a lot of waste that could be avoided.
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A
Rating: 5 out of 5
Perfect from start to finish. Very professional and attentive.
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
very well
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A
Rating: 5 out of 5
Fine
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A
Rating: 3 out of 5
It's a bit hard to find what you're looking for, but that's probably due to the wide range of products available.
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A
Rating: 5 out of 5
simply perfect
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
highly recommended
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A
Rating: 5 out of 5
Shipped very quickly. Excellent customer service.
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A
Rating: 5 out of 5
very well
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A
Rating: 5 out of 5
It was perfect. A Damascus blade is so personal. I had the option of choosing it. I love everything about this knife. Even the design of the company logo on a Damascus blade knife. This logo design reminds me of something that happened a long time ago in the neighboring West Department. The name of the place is .... Lacaux .
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A
Rating: 5 out of 5
Very fast, careful and accurate delivery.
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A
Rating: 5 out of 5
A site with a quality of service that is pleasant to meet because it is too uncommon for my taste, fast delivery and high quality.
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A
Rating: 5 out of 5
PERFECT
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A
Rating: 5 out of 5
Fast, neat, perfect!
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A
Rating: 5 out of 5
Fast, easy site navigation.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Complete site with products ranging from the simplest to the most exceptional! I'm already thinking about my next purchase (maybe a knife with a Damascus blade...)!
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