Customer reviews of Coutellerie de Laguiole Honoré Durand

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
5 3 812 89% 4 387 9% 3 63 1% 2 14 0% 1 14 0%

Summary of reviews

Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/12/2016
the site is very good. i'm a loyal customer of your store in laguiole (zone artisanale). i received my order, but i'm a little disappointed by the finish of this knife. it's a shame because i'm usually very well served. i must order another one from you, i hope this problem won't recur. a great lover of laguiole knives, i still recommend your stores to my friends. i'll come and see you in march or april. best regards. jacques CORNU
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Response from Coutellerie de Laguiole Honoré Durand
Good evening Mr Cornu, Thank you for your order and your loyalty. I'm sorry that the knife doesn't give you satisfaction, but could you please send me an e-mail to [email protected] indicating the finishing problem(s) with the knife. If it's possible for you, please send me some photos of it. Thank you in advance. We look forward to welcoming you in March or April.
In the meantime, I wish you a good start to the new year, and I'd like to take this opportunity to wish you all the best. I look forward to receiving your e-mail, thank you in advance. Good evening Honoré DURAND
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2016
Thank you for this beautiful knife, this beautiful engraving and this fast delivery. My parents gave me one of your knives for Christmas, which gave me the idea of giving one to my partner. A few years ago, I'd been taken for a ride in a store in Nice and I hadn't really trusted them since. I FINALLY found a real Laguiole knife, thanks to you, for lack of being able to go directly to this charming village. I would highly recommend your site to my friends and family. This is the 4th knife we've bought from you and we've NEVER been disappointed. Thank you once again!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2016
Well-stocked site, with a top-notch knife customization option.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/12/2016
I hope all your customers don't receive their orders the way I did.
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Response from Coutellerie de Laguiole Honoré Durand
Hello Mr Akli, To follow up on your advice, for which I thank you, I think you must have succeeded in finishing the assembly of your kit following the more detailed instructions I sent you by e-mail. I remain at your entire disposal, Yours faithfully Honoré DURAND
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2016
very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2016
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2016
very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2016
Very pleasant site. Wide choice of materials to create a unique product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2016
Fast, excellent quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2016
completely satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2016
Tres bien!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2016
Superb knives of excellent quality. Fast order and secure delivery. I'm really happy with them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2016
Very professional site, I recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2016
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2016
high-performance
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2016
Very pleasant and competent staff. I didn't like the first knife. So I sent it back and a new product was sent to me with their advice! Perfect, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2016
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2016
Very pleasant site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2016
trademark MUST be protected from counterfeiting
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2016
Very good advice and beautiful product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2016
Very serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2016
Perfect product, completely satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2016
After detecting a defect in the blade finish, the knife was immediately replaced, all at Honoré Durand's expense. To its credit!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2016
Serious site selling quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2016
Übersichtlich und klar.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2016
Trustworthy site. Telephone exchange because of a problem with my credit card, very friendly welcome. Received on time. Quality knife. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2016
easy-to-understand site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2016
It's easy, clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2016
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2016
Perfect as a gift (or for yourself) of a genuine Laguiole knife (forged in the eponymous town), with an impressive number of options and impeccable service quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2016
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2016
Very good site. I recommend these quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2016
Fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2016
prompt delivery and excellent packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2016
It's a really high-quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2016
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2016
very good good finish
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2016
We have been able to appreciate the professionalism and customer care of the Laguiole Honoré Durand company in several orders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2016
efficient and attentive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2016
Easy, pleasant and serious site
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