Customer reviews of Coutellerie de Laguiole Honoré Durand

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
5 3 812 89% 4 387 9% 3 63 1% 2 14 0% 1 14 0%

Summary of reviews

Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2015
Good service : Hello,<br /><br />I can only recommend this site. Very fast delivery for a gift to New York.<br />Thank you<br />Site to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2015
Perfect product and delivery: Knife of excellent quality (Laguiole knives have been a family affair with us for generations...), fully compliant with the order and delivered promptly with careful packaging. Nothing to complain about, keep up the good work!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2015
nikel : good reactivity impeccable shipping no worries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2015
Note: Good reception contact, on-time delivery, great products.<br /><br />Jean Pierre Schneider
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2015
Delighted: A beautiful knife, just as I expected. Identical to the site. The finish is superb, the engraving perfect. I recommend without hesitation. Thank you for this jewel.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2015
Excellent work: speed, efficiency, quality and top customer service, congratulations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2015
Excellence. I decided to buy Honoré Durand "prestige" knives when I visited the Laguiole workshops this summer. <br />The year-end purchase on the website and the after-sales service. The quality of the products and the know-how of this company make me think that "Better" won't be easy, and comfort me in my choice. <Thanks to Christophe Durand and his team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2015
Fast, well processed order: I had no complaints about the order: I was kept fully informed of its progress by e-mail, and it was dispatched very quickly. The only small drawback was the packaging of the knife-making kit: I hadn't asked for a gift pack, as I wanted to see the item before giving it as a present. It was very well protected, but I would have appreciated a box.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2015
Fast and efficient: Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2015
perfect: order received quickly, item corresponds to my expectations, everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2015
Knife given to a friend: Delighted with the gift!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2015
Exceptional service: As always, the service is personalized!<br />While ordering via the Internet, our contact person does not hesitate to offer a<br />Unique service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/12/2015
Knife presentation disappointment: Very satisfied with the speed with which the order was processed.<br />Very nice knife.<br />Very satisfied with the telephone reception and the information given<br />but although it had been planned to deliver the knife in a box and the possibility of having a free case with the Christmas offer, the knife was delivered in a case (basic) and for a prestige knife it was not adapted, lacking elegance.<br />Hence our disappointment (me the children who offered the knife to their father). Too bad.<br />Cordially.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2015
Perfectly as ordered: I placed my order on site during a weekend in Laguiole. I was able to choose all the parts of my future knife and even have my bee and the spring design personalized.<br />The production and delivery time was totally respected.<br />The final result is even better than expected.<br />If you have the opportunity to go there, don't hesitate, as the staff is really very friendly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
professionalism and kindness: the site is a bit confusing, just call and everything will be sorted out<br />kindness of the interlocutor, correct delivery times, very nice gift package to boot ;-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
Fast delivery: Well-packaged and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2015
knife to assemble yourself: the knife was superbly packaged in a very anonymous way the super short lead time practical for the Christmas festivities
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2015
Perfect: Order received quickly, corresponding to my choice. Serious and discreet packaging. Quality knives.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2015
Perfect: Very fast order and delivery, very good quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2015
Very good: Compliance, quality, deadlines met
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2015
VERY GOOD: JUST A LITTLE FINE ENGRAVING
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2015
A good address: value for money OK deadlines met, very nice work
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2015
clear and practical site, bravo: a small whetstone, or a case, in short a small gift would enrich the exchange.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2015
reliable and fast: A well-organized site, easy to use<br />a request for clarification by tel within 24H followed by effect and fast delivery<br />what more could you ask for<br />F PERIN
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/12/2015
Knife Kit - Blade misaligned with handle: To correct the misalignment, the blade and spring (thickness) need to be ground <br />An "unguilloched spring" option would be interesting, as this part can easily be worked on with a file.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2015
DIY knife is great. : Good product for the meticulous do-it-yourselfer, with magnificent results.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2015
Great experience: I was apprehensive about making such a purchase online. I'm not at all disappointed. The shipment was fast. The packaging was very careful. And I was very pleasantly surprised by the beautiful quality of the knife.<br />I highly recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2015
Ideal purchase: I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2015
Perfect! : Very good contact, fast and careful shipping and high quality product ... Do not hesitate to order, it's serious!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2015
5 stars richly deserved! Best choices? They're all magnificent! It's just a question of knowing exactly what you're looking for. ( damask, wooden handle, tortoise shell...)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2015
Goldsmith's work: a well-executed order, no waiting for delivery and a superb result.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2015
Excellent : Satisfied with the product and the delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2015
Delivery in record time: The site is well designed and makes it easy to choose.<br />The delivery is fast and the packaging perfect.<br />I am very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2015
Reactif apres une erreur d'adresse .au top : Excellente maison tres beaux couteaux belle finition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2015
speed and quality: To be seen with time, but the knife ordered was received very quickly and everything is as I expected, the knife is very beautiful; very fast site and order followed up with regular emails.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2015
Perfect: Neat packaging, fast shipping, nothing to say. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2015
excellence: I am very satisfied with the product and the quality of the service, and now I know which cutlery house to choose.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2015
MORE THAN PERFECT: FABULOUS, MAGNIFICENT, A REAL JEWEL WITH ZERO DEFECTS, VERY FAST MANUFACTURING AND DELIVERY.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2015
excellent : Very fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2015
Layole: Maison Honoré Durand: French products of the highest quality. If you're looking for a distinctive gift, don't hesitate to visit this site. The Prestige range stands out from the crowd, but the Inox range is also top quality.
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