Customer reviews of Coutellerie de Laguiole Honoré Durand

9,7 /10

Based on 4 290 published reviews

5 3 812 89% 4 387 9% 3 63 1% 2 14 0% 1 14 0%

Summary of reviews

Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.

Reviews 1, 2, 4 and 5 stars

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Horst F.

Published on 19/12/2023 à 09h49 following a purchase from 05/12/2023

Complete delivery satisfied as expected

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David P.

Published on 18/12/2023 à 20h20 following a purchase from 04/12/2023

I never thought I'd order such a small knife. For a Christmas present it's more than a shame.

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Response from Coutellerie de Laguiole Honoré Durand Published on 19/12/2023

Hello David P., thank you for your review and rating; however, we state this very clearly on the product sheet for this item: "The 8 cm handle length Laguiole knife is distinguished by its very small size". This is very visible on the product sheet, and even "very small size" is bolded. We also make it clear that we're talking about handle sizes for our knives. All this being said, you can send the knife back to us if you wish, and we'll refund you or give you a credit note, as you wish (despite the fact that the knife is engraved and therefore personalized). I wish you a happy holiday season. Yours sincerely

Monique F.

Published on 18/12/2023 à 18h11 following a purchase from 10/12/2023

Well-structured website that makes it easy to select the right product for you. The customer service department I contacted to get more information on engraving and the choice of wood was very helpful, and the telephone greeting was very professional and pleasant.

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Jean-Louis O.

Published on 18/12/2023 à 18h11 following a purchase from 26/09/2023

Very good communication. All deadlines were met. I am extremely satisfied.

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Patrick L.

Published on 18/12/2023 à 16h23 following a purchase from 01/12/2023

good site good material

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Jean-Christophe P.

Published on 15/12/2023 à 18h57 following a purchase from 07/12/2023

The site is very well designed and easy to navigate.

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Gael C.

Published on 15/12/2023 à 17h18 following a purchase from 04/12/2023

Super quality. This is the second knife I've ordered for my daughters and I'm always happy with the quality. I really recommend this company.

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Brigitte B.

Published on 15/12/2023 à 14h22 following a purchase from 30/11/2023

Easy to use site, email information on order progress, fast delivery.

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Gilles D.

Published on 14/12/2023 à 17h47 following a purchase from 20/11/2023

Clear, simple and efficient

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Bernard B.

Published on 14/12/2023 à 10h41 following a purchase from 29/11/2023

Very responsive.

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Peter C.

Published on 14/12/2023 à 06h37 following a purchase from 05/12/2023

Very good

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Jacky G.

Published on 13/12/2023 à 17h57 following a purchase from 27/11/2023

Your site is very complete with videos, the history of the LAGUIOLE knife, precise details of all the knives and the price. Preparation and shipment were carried out in a very short time following my telephone call.

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Genevieve B.

Published on 13/12/2023 à 17h02 following a purchase from 06/12/2023

Ras ras

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Alain G.

Published on 13/12/2023 à 13h04 following a purchase from 04/12/2023

The site is clear and easy to use, and delivery is fast and accurate. I highly recommend it.

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Bernadette J.

Published on 13/12/2023 à 11h19 following a purchase from 02/12/2023

Clear site - lots of choice

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Carole P.

Published on 12/12/2023 à 22h05 following a purchase from 03/12/2023

Very good quality I am delighted and I recommend it.

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Nathalie Z.

Published on 12/12/2023 à 20h17 following a purchase from 04/12/2023

Very good as always change nothing

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Françoise P.

Published on 12/12/2023 à 16h48 following a purchase from 04/12/2023

great service and quality that has been impeccable for years.

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Kurt F.

Published on 12/12/2023 à 14h52 following a purchase from 04/12/2023

Very fast and transparent order processing. Thanks to constant information about the progress of the order, we were always kept in the picture about the delivery.

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Marilyse C.

Published on 12/12/2023 à 07h53 following a purchase from 01/12/2023

Very good in spite of a problem of double control badly regulated.

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Laurence V.

Published on 11/12/2023 à 18h30 following a purchase from 28/11/2023

Clear website and a wide selection to suit all budgets

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Christophe D.

Published on 11/12/2023 à 16h43 following a purchase from 01/12/2023

Attentive customer service, responding to special requests.

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Aurélien T.

Published on 11/12/2023 à 16h08 following a purchase from 02/12/2023

Order well packaged. Fast shipping.

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Nicole D.

Published on 11/12/2023 à 15h07 following a purchase from 23/11/2023

it's easy to find the item you're looking for: explanations to find the model, engraving, handle color and material. SUPER

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Marie-Laure D.

Published on 11/12/2023 à 10h48 following a purchase from 12/11/2023

Clear site, we know where we're going

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Camille B.

Published on 10/12/2023 à 09h57 following a purchase from 23/11/2023

Responsive and helpful team. Satisfactory delivery times; the product was packaged with preservation in mind. The website is very rich, so I got a bit lost.

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Jean-Christophe P.

Published on 09/12/2023 à 03h00 following a purchase from 30/11/2023

Smooth, easy, easy-to-understand site navigation.

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Damien T.

Published on 08/12/2023 à 13h40 following a purchase from 24/11/2023

Fast service and solid products

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Peter C.

Published on 08/12/2023 à 09h43 following a purchase from 26/11/2023

Everything OK

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Vladimir S.

Published on 07/12/2023 à 19h08 following a purchase from 27/11/2023

Very good, impeccable service, careful and attentive. I recommend

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Frederic M.

Published on 06/12/2023 à 21h35 following a purchase from 21/10/2023

I recommend this site with my eyes closed, great quality cutlery, well packaged, protected and delivered on time, I have never been disappointed, very satisfied.

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Catherine G.

Published on 06/12/2023 à 20h37 following a purchase from 20/11/2023

The site is clear and comprehensive, and you can exchange information before placing an order.

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Frederic L.

Published on 06/12/2023 à 18h35 following a purchase from 31/10/2023

Very good site, no problem ordering a personalized laguiole.

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Catherine V.

Published on 05/12/2023 à 08h02 following a purchase from 24/11/2023

Excellent presentation of the products on the site and very easy to navigate. Fast dispatch, good communication on the progress of preparation and dispatch. Order perfectly packaged. Just perfect!

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Christophe L.

Published on 04/12/2023 à 21h39 following a purchase from 20/11/2023

The order went perfectly, the site is very well designed, the information is clear, the parcel arrived perfectly packaged and the damascus knife is a pure marvel.

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Patricia B.

Published on 04/12/2023 à 18h35 following a purchase from 25/11/2023

Fast order taking. Delivery as planned.

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Jean-Paul K.

Published on 04/12/2023 à 14h19 following a purchase from 14/11/2023

item conforms to order, top delivery A truly unique knife

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Robert B.

Published on 03/12/2023 à 20h05 following a purchase from 11/11/2023

Beautiful knife. Excellent workmanship.

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Bruno G.

Published on 03/12/2023 à 11h11 following a purchase from 11/11/2023

Nothing to complain about, pleasant to consult & clear information

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Martine C.

Published on 03/12/2023 à 10h57 following a purchase from 23/11/2023

Very responsive site perfectly packaged knife arrived very quickly

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